Charlene was very responsive to our emails and questions. While initially planning a winter time…read moretrip, we adjusted to a summer trip. She was helpful in answering questions and working with the cruise line when we had issues. This was our second time using Guide Me Away and would use them in the future.

We booked some flights from bc to alberta with 5 kids. Charlene was amazing and I highly recommendread more

Kirsty Mason in Nanaimo was excellent. She has a fantastic personality. She took care of…read moreeverything. I highly recommend her.

DO NOT BOOK WITH Kiki Dimakis!!!!!…read more Two weddings one in Jamaica in 2019 and Mexico in 2021. The couple who had their wedding in Jamaica did like working with her, **BUT** majority of their guests were very VERY unhappy with Kiki, and did NOT book with Kiki for the second couple's wedding in Mexico! The reason we decided not to book with Kiki was because she lied about including my husband in the group email, then blamed me because of our "many exchanges". It's her job to be able to answer any questions regarding the trip, otherwise why book for us in the first place and collect commission? We really should have compared rates the first time because we saved a good $500-700 NOT booking with Kiki for the second wedding in Mexico!

She helped us book a family vacation to Mexico, answered all of our questions, process was smooth…read moreand we had a great vacation. Her recommended hotel was amazing. I will use her services again and recommend her to friends + family!

From the owner: Backed by 30 years of experience through our trusted agency, I specialize in all-inclusive…read morevacations, European travel, every major cruise line, and Disney. Book with someone who has personally visited these destinations and has the knowledge to make your trip truly unforgettable. I’m passionate about making travel easy, exciting, and stress-free for families, couples, and solo adventurers alike. I’m here to help with expert advice and seamless planning. I also speak Spanish, making it easy to assist travellers in both English and Spanish. Let’s make your vacation dreams come true, contact me to start planning your next adventure! Email me at Angela.vanTijn@travelbestbets.com

I had my first terrible experience with a Uniglobe-affiliated travel agency, called Peerless…read moreTravel, earlier this year. (You can read about their awful treatment in my Yelp review about them here: http://www.yelp.com/biz/peerless-travel-thornhill-2). Because of this, I decided to follow up with this parent company, Uniglobe. Things started off promising enough: Sonia McKeon, their Director of Marketing, read through all of our correspondence, and sent me an email with the following message: "All I can say is WOW!!! I would like you to know that all UNIGLOBE Travel franchises are not created equal (as each agency is individually owned and operated). We would like them all to uphold our standards, but unfortunately that's not always the case. If you would ever give one of our agencies another chance, I could certainly refer you to one who would take care of all your needs. I'm sorry you had to go through all that you did, that should not have happened." Great! She understands. So, naturally, I asked what they plan to do about this. Her response? They will do nothing at all. Seriously? NOTHING? THAT'S their idea of accountability and customer service? What a joke. She said that this was the first incident they heard of involving Peerless Travel. Fine, I can understand that; you're not going to sever all ties if this is the first incident that you've heard of. But you should still take SOME kind of action. When I asked for further clarification, Sonia ignored me for over a month; eventually, after I spoke to Kelly Yamake at their head office in Vancouver, Sonia did respond, and told me what they plan to do about this. You guessed it! Nothing. I will forever encourage anyone and everyone I know to stay FAR away from any travel agency that has even a remote affiliation with Uniglobe. Between Peerless Travel in Toronto, Uniglobe in Mississauga, and Uniglobe in Vancouver, it's now clear to me that this entire company could care less if they turn your travel experience into a major headache. In closing, I'll add only this: Do you notice that, as of today, I've written 30+ reviews? Notice how only three of them have the honor of being one-star reviews? That's right, all three are Uniglobe companies. I mention this only so that you know I don't hand out bad reviews so casually. These guys are truly terrible.

This Travel Agency is a hidden gem located in the Denman Mall. I was recommended by a girlfriend I…read moreworked at Signature Vacations with in the 90s. There have been a couple times where I have taken all of my pre-planned arrangements into them from research online and they haven't been able to find me anything cheaper and they will simply tell me to go book it. The travel industry is not like it was in the late 90's and given this, their honestly means a lot to me when I book a trip. Even if I end up booking online, I still always book my insurance with them. Friendly, attentive staff and no pressure or lousy sales pitches. This company gives you a sense of feeling safe and protected with your vacation choices, something that I don't think many agencies offer anymore and haven't for a while.