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    Lone Star Rain Systems

    3.0 (1 review)

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    5 months ago

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    American Hill Country Gutters

    American Hill Country Gutters

    3.5
    (23 reviews)

    They were very efficient and my gutters look great! Loved the selection of colors that were…read morematched perfectly. Jacob and Riley did a wonderful job. They continually stayed on task, and got the job done earlier than expected....loved the teamwork! There were some extremely high places they had to work from, but they completed it in a safe manner. I would not hesitate to recommend them anytime! I received quality gutters for the price!

    I don't normally write a review. I had to consider it this time. I had an experience that I felt…read moreshould be shared. I had a project done for a very large rainwater collection system (55,000 gallon tank) on my home. The installer for the rainwater system recommended American Hill Country Gutters for the gutters. This review is only regarding the gutter portion of the project by AHC gutters. Throughout the initial project Mr. Johnson was okay to work with, except for a few periods of long wait times, lack of communication, and an occasional grumpy attitude. I can certainly understand a few bad days, no problem. After the new installation, I discovered the elbows at the top were not secured, and a few splash guards were not working as expected. There was communication between my rainwater collection installer and Mr. Johnson about making the changes. I called Mr. Johnson to ask about his schedule, and I was surprised to hear they were coming that same day (luckily I was home). When his employees arrived they were very nice. Initially the employee thought he was only addressing a couple of elbows. I explained that all of them needed to be checked. I asked him if he could show me what he needed to do. I was trying to explain my concern about the removable screens that needed to function on the leaf eaters below the elbows. I asked if there was a way to make it work. His phone rang while I was standing there, and it was his boss Mr. Johnson. The employee handed me the phone. I was not prepared for what came next. Mr. Johnson proceeded to yell at me, belittled me, told me I was stupid for listening to other opinions, told me I didn't trust his guys, and told me to shut up and let his guys do their job. It was actually worse than that, but you get the picture. Then he to yelled at his employee as well. I was in shock. After going in my house to settle down for a bit, I came back out to work with the employee. I felt sorry for him for being part of this behavior. Once he was all done I thanked him for doing the best that he could. After having some time to reflect on this, I realize how bad the situation really was. It is possible Mr. Johnson wasn't happy that he was called to do this. Maybe he didn't think he should be fixing it. I have no idea. That's no reason to take out frustrations on his staff and the homeowner. I remained calm and professional to him, and his employee. I reviewed the whole thing on my ring camera to reflect on the incident. I am pretty sure I won't get an apology. American Hill Country Gutters will not be returning for anything in the future, which was probably Mr. Johnson's goal all along. In summary, if you consider a major rainwater collection system on your home, please do not use American Hill Country Gutters for that portion of your project. When you read the other reviews about rudeness by the owner, believe them. He will take your money for an installation, but if he has to come back to fix anything, he changes his attitude. He is not a nice person, especially to women.

    Advanced Seamless Rain Gutter Solutions

    Advanced Seamless Rain Gutter Solutions

    5.0
    (37 reviews)

    This review is for services that we received back in July. We are clearly very behind, but…read morenonetheless super grateful to this local business. We first discovered Advanced Seamless Rain Gutter Solutions from a thorough look at gutter service companies in the Austin area. Our family was looking to complete some extensive renovations to our home, mainly surrounding drainage and runoff from living on an incline. In truth, I looked back at our emails and we started corresponding back in the summer of 2022. Shellie was quick to respond to our inquiries, and soon after we met Tyler who came out and did a quote for us. Several years later, after we secured financing and finally pulled the trigger on renovations, we emailed back to let them know we were ready to go. By then, our plans had changed quite a bit, but Shellie and Tyler remained absolutely flexible and willing to help. At no time did we feel pressured, they just asked for honest communication about our project and we committed to that. Throughout our experience, from initial quote, to walkthrough, to design changes and installation, Shellie, Tyler, and the entire installation team were prompt, courteous, and knowledgeable about the work that they were doing for us. We're incredibly grateful for their willingness to stick with us through budget and planning changes, project delays, and weather disruptions. I hope this late review lets the team and future customers know that we're still so grateful for their work ethic and delivery of a quality product. We will likely be in touch soon to add some leaf filters, but otherwise, our gutters are doing great. Thank you all for your help. Future customers: you can rest easy knowing that these are the folks who can take care of your home's gutter needs. We're glad we went with them.

    Having found Gutter Made Easy (formerly known as: Advanced Seamless Rain Gutter Solutions) was an…read moreextraordinary stroke of luck! I was looking for a gutter specialist who could come up with a creative solution to an unusual gutter-related project. I needed someone to conceive a design for a 3 ft-high x 40 ft-wide fence (as a containment strategy to prevent our beloved Maine Coon cat, Leo, from jumping into our neighbor's backyard from the garage roof) and to install it on the roof without damaging the gutter. Luckily, Tyler proved to be the perfect man for the job! After fully understanding the project, he examined the roof and the gutter, and came up with a perfect design solution which he then custom-built and together with his assistant came over and quickly and seamlessly installed it! To say that I was thrilled with my experience with Gutter Made Easy is an understatement! This is a company whose performance supersedes its name - a name that truly reflects the service it provides.

    Lone Star Rain Systems - gutterservices - Updated August 2026

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