My review is similar to my recent Yelp experience. I went back today to get a small box of lokmas and had a better experience!
I dropped by Lokma Pastry after work on Monday. I left home when it was spitting rain.
The drive was fine at around 4 pm. Lokma is conveniently located on Lawrence Avenue East, a few streets west of Warden Avenue, on the north side. It was raining hard, but I still managed to find it. I parked across from Pizza Pizza and walked in with an umbrella over me.
Lokma and Bergham share the same store space. They both hail from Montreal. I have been eager to try both, so I'm pleased that they are roughly a twenty-minute drive from home.
There were a couple waiting for their Bergham order. I approached the Lokma counter.
I was greeted by a nice woman. I said that I was here for the Yelp experience. She had no clue what I was talking about. I repeated it again. She still had a blank expression on her face. She went into the back of the Bergham side to speak to someone. That person came out and asked if I had a takeout order. Um, no. I want one!
I realize that I had arrived on the first day of this perk. It raised a concern that communication wasn't all there. It was also 4 pm, so I'm sure that other keen Yelpers had arrived earlier for said perk. Surely, it would be enough time to communicate this Yelp pickup to all staffers. Maybe my baseline expectations were too high here.
Anyway, a light went off and this person found the Yelp list. I said my name. She started to look for it. I found it reading her list upside down. Some weird skills come in handy, especially this afternoon.
She let me know that my lokmas would take four to seven minutes. I had thought about ordering something else, but she had dashed away. Okay, ordering a side item wasn't going to happen.
I watched one of the women make a fresh batch of lokmas. Another woman came along and both blocked any cool shots that I was hoping to get. Instead, I made the best of seeing the golden little nuggets get deep fried and then rest in a separate area.
My order was indeed ready closer to the seven-minute mark. Nice! I thanked the woman.
I am appreciative of the free food. However, the bottom of the box had some milk and white chocolate on the base that smeared on the counter. Second, I managed to get some on my hoodie, so I ended up washing it when I got home. I am normally not the neatest eater, but it was disappointing getting chocolate on me and I hadn't taken a bite!
It was now pouring rain bigtime outside. It was to the point where the winds were gusting and my umbrella couldn't handle them. I ended up with my hoodie over me and got to my car to enjoy my lokmas.
They were crispy on the outside and pillowy when I sank my teeth into each one. I'm glad that I indulged while they were hot out of the fryer. I liked the sliced strawberries on top that gave you the illusion that you were having something healthy, but not really.
The white and milk chocolates were subtle and not terribly sweet. I felt that something was missing, though. The strawberry slices were soft. The chocolate draped over the lokmas was smooth. Maybe the lokmas needed cookie pieces or something crunchy to complete the textural experience.
I returned today. I placed an order through Uber Eats for Bergham, which offers Lokma items. I got a small lokma box (12 lokmas), with a choice of two flavours.
I went with the following lokma flavours:
- Nutella with Biscoff
- Sea salt caramel with Biscoff
Before I dropped by Giant Tiger on Lawrence, I placed my order. The estimated time for my order to be ready was thirty minutes. Perfect.
After grabbing a few groceries at Giant Tiger, I took my time driving over to Lokma. I got to the parking lot and backed into a spot. It was busy at around 6 pm.
I walked in and got the same woman who found my name on the Yelp list. I asked about my Uber Eats order. There was no confusion at all. Staff do a lot better with food app orders. She checked with her colleague and she said another two minutes was needed. Cool.
Sure enough, I got the friendliest man with a huge smile on his face, handing me a huge bag with handles. I thanked him. We both wished each other a great evening and I walked out with my food.
Like the Yelp event, I ate all my lokmas in my car. I like the small lokma box better.
I love Nutella. I love Biscoff cookies. Put them over fried doughy goodness and I am in my happy place. Do not disturb. I need me time. OMG! Sparks flew. So in love with the flavour combination. The Biscoff provided the crunchy texture that I felt was missing with the Yelp perk.
The sea salt caramel with the Biscoff was excellent, except that the Biscoff was omitted. The sea salt instantly hits your tastebuds. The best part? When the sea salt caramel mingled with the Nutella. Excellent! Who knew?
I'd return again and place an order online. If you order at the store, chances are that you'll get confused looks from staff.
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