I ordered a steak medium, the steak come back well done both times . The waitress didn't come back after food was dropped off, so another server had to come get our steak and bring it back to our table . read more

Waited over an hour for pick up order. Got the wrong food and it was cold. Would not recommend spending your money here.

I've been sitting here for awhile and nobody has even come with water or to take my order. I won't be reviewing the food because I'm about to leave. Definitely won't be back. The service is TERRIBLE! read more

This was the worst eating experience I have had in a long time. Steak was ordered medium but came out rare. I had to send it back and wait 10 more minutes. The steak was a terrible cut of meat with huge connective tissue in the center. Paid 2.69 for mushrooms with the steak and got literally one teaspoonful of mushrooms. The seasoning was awful. I literally paid just to leave. The people with me had to send back the ribs. They were so tough and you literally couldn't pull the bones apart. The management didn't seem surprised they were getting sent back. The side of gumbo for 6.99 was not gumbo it was a soup. I thought it would be a smaller portion of the larger dish. I asked the server but she indicated that no one had ever ordered a side and she didn't know. It had a good flavor but didn't come with rice. This franchise is dead if they don't turn around the business. 20 years ago I took the whole family here for a great dinner but not anymore. read more

Logan's Roadhouse - $2.69 mushrooms that I received with my rare steak which should have been medium. - Steakhouses Near Me - Leeds, Alabama

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My husband visited Logan's to celebrate my husband's birthday while in town and decided to treat himself to a steak. He ordered it medium rare but as you can see from the photo, this is what he got. We're not the type to read Yelp reviews before going to a restaurant, but after this experience, I definitely will be from now on. If I had read some of the others beforehand, I would've told him to skip it altogether. The steak had to be sent back once, and then again before the manager personally recooked it. While all of this was happening, the bartender made an offhand comment about how she was excited to take the steak my husband sent back home for her dog. Strange thing to say especially now that I've seen similar reviews mentioning steaks being returned frequently. We're not usually ones to complain.. we've both spent over 15 years in the hospitality industry and know things happen, but this was just disappointing. They did take $9 off the bill, but after the wait and the back-and-forth, my husband ended up just taking the steak to go. read more

Logan's Roadhouse - Steak - Steakhouses Near Me - Leeds, Alabama

I have been debating writing this but I can't let it go ! My family went out for birthday celebration for my husband and sister sister in law Monday evening the service was great but the food was the worst I have ever experienced anywhere Jeff's steak was a filet and he ordered it medium well , the butchered it and cremated it I felt so bad he is a modest man and tried eat it . The baked potato wasn't done , my ribeye was so thin and overcooked and my sweet potato was half rotten .And the rolls where underproofed.If you can't do better than that yall should close ! I never want to go back . read more

The food is great and the employees are ALL FANTASTIC! It's a great and affordable place!

We had a late lunch here 10/11/24. We both ordered the Teriyaki Salmon & Shrimp. The rolls were amazing, and our server was phenomenal. Food was good, but the rice was crunchy and salmon was a bit overdone for us (in their defense, we didn't specify how we wanted it cooked, nor did we complain about anything.) The steamed broccoli was soooo good, and the baked sweet potato was, too. A lot of food for the price! Clean, casual environment, and everyone was super friendly! read more

Logan's Roadhouse - Teriyaki Salmon and Shrimp Combo - Steakhouses Near Me - Leeds, Alabama

this place has some bad servic. it takes to long for these people to come to your table to take your order. when they said they will be a sec to your table it means 50 minutes read more

Abundant quantity; excellent quality. Service is quite friendly and timely. ............................................................. read more

Food was good and service was great the manager came around and solved our problem quick. The place was clean and had a good atmosphere. Unfortunately some of the bacon bites weren't cooked and a $32.00 steak seen below was not good at all. read more

Logan's Roadhouse - Steakhouses Near Me - Leeds, Alabama

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My wife and ordered dishes that included grilled shrimp. When our food arrived, it was obvious the shrimp were not fully cooked. When we complained, our waitress immediately brought it to the attention of a manager. The manager offered to finish cooking the shrimp. Seemed they should have offered to replace the shrimp vs cooking the shrimp longer since it would be dry. But, we agreed and the manager promptly took our shrimp skewers to be further cooked. After 15 mins, our shrimp had still not been returned to our table and so we politely asked our server for our check to be discounted so we could pay and leave. We won't return to this place for obvious reasons. The manager reduced our check and we paid then left. read more

I have been here before and had excellent food and service, but today my food was cold and the special on the cards on the table were misleading. I ordered the wood grilled chicken with loaded baked potato and salad and tea to drink. According to the card on the table the price was $14.99. I was charged a $1.49 extra for the salad and $2.99 extra for the tea. I had to ask the waitress twice to deduct the extra charges. read more

My restaurant experience tonight was downright scary and I would be remiss to not inform management about it. We were seated in the bar section at 7:30. Approximately 10 minutes later, the waitress in the adjacent section dropped a side of ranch dressing on the floor which splattered the hallway - the hallway going to the bathroom might I add. We were at Logans for an hour and it remained on the floor the entire time we were there - that same waitress, all other employees, and customers jumping over and dodging it. I took a picture of the mess. Ridiculous and abhorrent. As for the food, my husband ordered a sirloin plate and I ordered a salad with sirloin. The differences in our steaks was obvious. Mine was grey in color and when I cut into it, it looked unnatural. I took a small bite and ended up spitting it out because it tasted funky. The steak was old/rotten yet it was still used to serve to me. I took pictures of mine and my husband's steak next to each order to prove the difference. The waitress could tell immediately when she came back that something was wrong, and she did everything she could to fix the problem. It's not her fault the cook cooked a rotten steak. She offered a substitute meat and I got grilled chicken instead. She got the salad removed by the manager and I was charged only for the chicken. I truly appreciate the waitress; however, I'm severely disappointed in the manager. I was never visited by the manager regarding this incident. I never even saw a manager the entire time I was there because I was anxious to tell him/her about the situation with the steak and the ranch on the floor. It doesn't bode well that no one cares enough to pick up ranch spilled in plain site and that spoiled meat is served to customers. If this lack of cleanliness and safety is happening in plain sight, I'm scared to think about what's happening in the kitchen... read more

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This Logans take out hit all the right spots for me!!! The chopped steak meal was so hearty and filling!! I loved every bite, despite my steak not being the medium temp I originally requested. I was really impressed with how smooth and creamy the mashed potatoes were. What really set this meal over the top had to be the mushroom & onion gravy! SO, SO good!!! I am a huge fan of baked apples so having this also as a side added a nice little sweet touch to my meal! Honestly , I really thought all the Logan's restaurants were a thing of a past but after this chopped steak meal ( which is what I always order) I'm reminded of just how well made this meal is and how much I really like it! Solid meal with excellent portion sizes- I ate EVERY bite!! read more

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Our visits here are always good. The service is great and our food is always fresh and good. No complaints from us as of late.

We were seated in the bar and asked to move to a quieter table in the dining room. The hostess threw our menus on a table just outside the kitchen next to a large group loudly celebrating a birthday,. When we placed our drink order we were told they were out of white wine. We changed our order and my vodka with soda was FLAT. I ordered a new one and the waitress brought me a sample of the soda to try it and it was also flat. I then switched to water,. The spinach dip arrived with grease floating on top and greasy chips on the side. Being hungry we managed to get it down while sipping our flat cocktails. We asked for more rolls the waitress said they were almost out of rolls and we came "just in time". When my husbands salad arrived the waitress told him they are out of croutons. Our food still hasn't arrived and I'm already this upset! read more

Every thing was pretty bland. Best thing about it was the fresh out of the oven rolls. Service was ok she wasn't great but wasn't terrible. Probably pretty new if i had to take a guess. I feel bad for the people who came in while it was busy. We ate at 5 :30 PM. Over all it was mid read more

Driving from Arizona to North Carolina and this is where we stopped to eat dinner. Started off pretty good drinks and appetizer came out at a reasonable time and food took a little bit longer as it always is at restaurants. Not a problem. Waiter brought out the salad with no dressing so I asked for some and 10 minutes pass by when the waiter comes back over asking if we want more drinks to only realize she hadn't brought us dressing that we had asked for. After all that happened I found a hair in my fries. Overall not the best experience. Will not be returning. read more

Logan's Roadhouse - Hair in fries - Steakhouses Near Me - Leeds, Alabama

Absolutely awful! I ordered a simple take out order of one pasta dish, salad and a strawberry lemonade. I got there when it was supposed to be ready and it wasn't. I waited another 15 minutes with people that actually came in sat down ordered food and ate as I continued to wait for my food! There were staff members walking around everywhere and yet no food. When they handed me the bag, no drink so I had to ask for it. And what I got was NOT a hand shaken strawberry lemonade. It was pink lemonade from the fountain with a strawberry syrup at the bottom! It was absolutely horrid! Then I opened the bag every single clamshell that they used to put my food in was broken! So the tops were all popped open and I couldn't shut them! How can you just hand it off like that?! The pasta was disgusting the noodles were all broken and falling apart because they were completely over cooked. The pieces of steak were so burnt and dry I couldn't even chew threw them! The salad had pieces of black lettuce! If it wasn't for the bread I would have spent $40 dollars with nothing to eat! But the real icing on the cake was while I was waiting the employee that walked past me to the kitchen and stunk of weed!! Real nice Logan's! No wonder my food was crap! SO glad I included a 15% tip for garbage food and service! read more

I don't like leaving negative reviews, everyone can have a bad day. But wow, every thing we ordered had something wrong, starting with the water! I wish we had left when the waitress agreed something was wrong with their water. read more

Steaks were over seasoned but tender. Steaks were rarer than ordered. Service was just average. read more

Had a wonderful time food was great and the staff were amazing.. I would eat here again . Very clean .. I was told it was under new management so if you have not been in a while definitely give them another chance read more

This has to be the worst experience I have ever had at a restaurant. The small plates for rolls were wet and had food stuck on them, we got dirty silverware, they forgot our appetizer, they forgot one of our meals, my salad was never brought out and we we asked they finally brought it out for it to be frozen, the fries were cold, the chicken tenders were hard and still pink inside. This is unacceptable and not how business should be handled. read more

I went to Logans today and was met with great customer service. everyone was so courtRoy's and kind. The manager Jason Anderson came over to say hello. Thanks to all of the staff. read more

So far not a great stop, looked busy so family stayed in car for me to run in to get wait time. Front lady was nice to figure out if they could seat a party of 3. I notice the lady who's was taking me to my table grab 3 menus I asked if the menu had the kids menu on it and she made a comment to the front lady how they have to tell if they have kids. I asked while she was talking me to the back table if I really needed to tell if I had a kid she said yes kinda rudely. I don't know why a kid age 4 makes that difference in seating. The waitress has been very nice and got us our drinks and rolls quickly. I was close to kitchen I could see a lot, one lady I guess was wait staff was vaping she duck, vape , and hide vape. One member I guess wait staff she take food off the plates and eat them when they was at the pass (that area were kitchen puts food for wait staff to get to bring to customers) ordered steak and the waitress knew her kitchen and told me they cook always cooks it one above so if I want well to order it medium well- I love it when they tell me how the cook does the steaks. Order potatoes skins , they was warm when they came out brought out by a cook, not best I ever had but I would order again. Had caesar salad I like it but it maybe little much dressing for some. When food started coming out of kitchen the wait staff didn't know what table they went to. Kids grill cheese looked good. Steak was good, chili well small serving but has a kick and they no had no crackers. Had French onion soup. (Never had it before so i going to guess on right taste) taste like vegetable broth and someone cut up onion strips and put in it. It maybe how it should taste. Our waitress I think was " Ashley " least that what was on the top of the receipt. I would ask for her if I went. Over all good, was on fence about 3 or 4 because of the when we first got there. read more

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Took 40 minutes to get steaks. I ordered 16oz they cooked 8 oz. Had to wait another 15+ minutes for this one. I believe they took the original onion straws and put on this plate bc they were cold and didn't eat. I asked them to take off the onion straws 1.49 and waitress said she couldn't. I asked for manager. She tried to tell me the onion straws were cooked fresh. I asked if so why were they cold? She said she would take care of the bill. I told here I would pay except the onion straws. So I laid $70 cash down bc she wouldn't take my card. I own a restaurant and know things happen and sometimes people want something free and I just wanted mgmt to know. My biggest issue is when management found out about the issue is why she didn't come to the table before I had to ask for her at the end. Been eating Logan's for years and never an issue. But this night sending me back to Texas Roadhouse read more

We went to Logan's last night -3 out of 4 of us had to send our ribeyes back-All 3 were ordered medium rare-when they arrived at the table -they were so rare they were still cold in the middle( -1-had been cut into bite size pieces already and was tasted)-when we had them sent back-they brought the same exact steaks back out ~ didn't realize that's the food safety way of fixing items-...the reason the 4th was fine-was because they a had a chicken breast-thank god it was cooked! I might as well mention we ordered mozz sticks and the sausage sampler-when the sampler finally came out way after the mozz sticks-it was cold also-(clearly sat back there) --we're assuming a manager brought the ribeyes back out to us-never offered any kind of compensation /free dessert -we'll take something off your bill or anything--very disappointing- read more

Worse run restaurant. Never place a to go order with a specific pick up time. The food is never ready and you end up waiting forever to get it. I wouldn't think it would be that hard to get orders ready for pick up. read more

Was traveling down that way for work and wanted to grab dinner. The staff were nice and seated me as soon as I stepped in. My order was taken promptly and the waitress was absolutely great. Stopped and checked on me often and was super nice. Steak was cooked perfectly, moist and great flavor read more

Service was pretty good can't complain about our waitress she was super sweet! But the food wasn't all that great the Mac and cheese was cold, corn was definitely a little under cooked as well! My uncle waited 15 extra minutes for his food and we were almost done. So most likely won't be coming back! The 3 stars were for are waitress!! read more

Logan's Roadhouse - Mesquite-Grilled Salmon with Mac and cheese - Steakhouses Near Me - Leeds, Alabama

The food is great. My favorite is the fried cheese and bacon burger. However, I'm a little upset that there have been supply chain issues with the fried cheese patty; the mozzarella sticks that they now use instead simply aren't the same. I've had the chicken fingers and the peppercorn bacon chicken sandwich too; you can't go wrong with those either. Service there is almost always a hit. If Tabitha is working at the bar, go sit at the bar. You won't be disappointed. She's very friendly and sociable and her service is unparalleled. She's the main the reason that I return. For the rest of the month, they have a fundraiser for autism research where you can pay $10 and get your entrée for free. Since most entrées are more than $10, you can save money and contribute to a worthy cause. It's a no-brainer. They might have cheaper options than the free entrée one too, like a free desert for $5 or something like that. And speaking of saving money, if you come on a regular basis, get the Logan's app and scan all of your receipts. You get one point for every dollar in your subtotal (minus alcohol). And you can spend those points to save money. 100 points for $5 off, 150 points for a free appetizer, and 200 points for a free entrée. read more

Logan's Roadhouse - 22oz blue moon - Steakhouses Near Me - Leeds, Alabama

I have given this logans 3 chances the first 2 I never got my food the 3rd the fod was well edible that is the best I can say each time the manager didn't care also the 3rd time my wife left her phone on the table our waiter who had spent most of his time with a couple seated near us ( obviously was a friend of theirs) when got to the carshe realized she left when she went in she ask the waiter about it he at first said he hadn't seen it when she turn around the friend of the waiters had her phone and was going through it she told the manager all he said was you have it back. That is the last straw I will never go back read more

Went for dinner with my family today after church Chris was the worst service I've ever had. The restaurant was nasty, hostess sat us at a nasty table with a baby high chair (no children with us) and she didn't move it. After we asked for the area to be cleaned instead of her doing it a waitress had to clean. The 2 young ladies need additional training. Ribs cold, pasta didn't have shrimp on it when brought to the table. Then once it arrived they weren't cooked. I could go on but what's the use I know it's hard for everyone right now but after waiting 25 minutes for a table we just thought service would be better read more

I tried Logan's once. I can't say I'll go back anytime soon. The rolls are good. I had a pulled pork sandwich. Meat wasn't very tender & a bit dried out. read more

Restaurant was not busy and was told it would be a 10 minutes wait We were fine with that until 6 kid employees gathered at the hostess desk to talk and hug. We were not the only customers waiting. We walked out and went next door to cracker barrel. That's the service and actions that losses customers. I know we're only one but how many will you lose if things like this continues to happen. By the way this was your leeds alabama location read more

Food and service was unacceptable. I understand covid recovery in the food industry. Cold steaks, extremely long waits between seeing our waitress. Kitchen, food was either burnt or cold. read more

Our server Bailey was awesome! She's always smiling, very attentive, and has a great personality. Our food was delicious! We will definitely be back soon and we will ask to sit in her section again! read more

Wait staff are very friendly. It took an hour and a half to get a salad with chicken without the chicken then got not fully cooked chicken. Salad had rubbery eggs and barely orange tomatoes and lots of bad lettuce read more

We came here with my wife's family as there was a large group of us and they had not eaten yet. I realize there was a party of 10 with two children but the wait still seemed a bit long. The food was mediocre and the service as well. The free peanuts was the only thing I enjoyed haha. read more

Logan's Roadhouse - Steakhouses Near Me - Leeds, Alabama

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