I had a great experience with Elite Door installing a Clopay Vertistack Avante door on my house…read more Emily @ the office answers calls and emails promptly. Johnny and his crew of installers always showed up when they said they would, showed great care and skill in their work, and were fast. Their scheduling software lets me know what's happening and knows it's me when I call. A very professional operation all around. And all great people. Highly recommend.

Extremely disappointing service - strongly advise avoiding Elite Garage Door…read more Our garage door was working with no issues opening or closing before Elite arrived for routine maintenance. However, immediately after the technician tightened the spring and chain, he ran a few up/down cycles and the motor suddenly stopped functioning (a classic case of over-tightening failure - which will immediately destroy a motor, regardless of age). When we pointed out the suspicious timing, the technician and owner dismissed it as simply due to the motor's age - insisting it had nothing to do with their work - and refused to troubleshoot or repair it further. They still collected their original fee. Worse, the technician offered no solutions and casually mentioned that "this happens to him a lot" - where the motor is operational and then suddenly fails while he is on-site. As a result, we're now stuck with a garage door that operated well before their visit but no longer works at all. A truly frustrating and unprofessional "Elite" experience. Avoid at all costs.

We recently ordered a Carriage House insulated garage door from The Door Man. We worked with Randy…read moreon going over all of the door options and of course pricing. Randy was first to say he wasn't the cheapest nor the most expensive. We are firm believers of the adage; you get what you pay for. Randy was patient and made sure we were happy with what we chose and even worked with us on price. Since it was a custom door, it took a few months to come in. Once it arrived, Randy contacted us to schedule install. On the day of install, Nick showed up on time and was very friendly and proficient. Nick took the time to talk to us about the practicality of installing garage door seals with our uneven stucco. Nick recommended options that would work well and look good. Nick had to come back out a couple of times to adjust the track to ensure it was running smoothly. Both Randy and Nick are great guys and were responsive and attentive every step of the way. We can't say enough good things about them!

I requested service through yelp at 7:30am yesterday. By 9am, Randy contacted me and offered to…read moresend someone that afternoon. I wasn't available, but they were able to come out today. The technicians were professional and thorough. I will be using them in the future to service my garage doors.

Can I give this place 5 stars for NOT working on my car?? Let me explain -- my car had been making…read morea noise like an RC car running out of juice and the guys at the auto part store said the alternator was going out. Lovely. I had called a few places around town and ZZZ was able to (A) get me in right away, (B) provide a precise quote for what I thought was the issue over the phone and (C) make me feel immediately "safe" with them in that first call. When asking if I wanted refurb or new parts, the price was about $150 difference. I originally said new, but they advised me about the warranty on refurb parts and not to feel scared of it. I appreciated that they didn't just take my money. Once I arrived, I told them about the previous convo at the auto store and they did some diagnostic tests, all while letting me stand there and watch. About 10-15 minutes later and some dusting stuff off they're like...nah you're good. If anything I needed a new battery, but they said even that was in pretty good shape. They offered to install that for me if I wanted, but basically said that I could just go. Since then, my car has been totally fine! A less ethical place could've easily just cheated me, charged for XYZ or installed a new alternator anyway. So they didn't really do work on my car this time, but their honesty 10000% earned my business for the next time a problem arises.

My 2024 Kia K4 was brought to the diagnostic with no start after the engine did not start…read more The crew ensured that they had the right equipment to the new model year and went ahead to conduct a systematic check-up. The results were described in a clear manner and I was provided with a clear outline of the further steps. The diagnostic work was of good quality and did not have any unnecessary additions. Pricing was negotiated beforehand and the final price was in line with the estimate which was fair value of the service offered. The process was generally well-organized and clear, and I would go back in case I require additional help.

I typically don't go out of my way to write reviews, but my experience with Precision Garage Door…read moreService deserves recognition. I live in an older home and had two garage doors that were well beyond a simple repair. When one of the doors finally stopped opening altogether, I knew it was time for a replacement. I contacted several local garage door companies, and while all of them were professional and provided estimates, Precision Garage Door Service stood out from the start. What impressed me most was their ability to offer options. They took the time to explain different solutions and worked within my budget rather than pushing the most expensive option (shout out to Jered). They also offered financing, which made the decision much easier and by far, they offered the best price. The installation process exceeded my expectations. The doors arrived sooner than originally projected, and the installer (shout out to Hollis) who had more than 20 years of experience, was exceptional. He was professional, knowledgeable, and took great pride in his work. Not only did he do an outstanding job, but he also left the work area spotless. The transformation was incredible, our garage doors look brand new and have completely improved the appearance and functionality of our home. From start to finish, the entire experience was seamless and professional. I highly recommend Precision Garage Door Service and would absolutely make them my first call for any future garage door needs.

In April my garage door opener went out on a Saturday. Precision was the only company to come out…read morethe next day and replace it. What's even better it was their normal cost and they understood my security concerns (door would not lock and it could be opened from the outside). No "after hour" charge up of $150 and couldn't replace it for 3-5 business days. Well Precision won my business moving forward and the other local company lost my loyalty moving forward. Best part about the service was the tech was outstanding and provided 5 star customer service. I waited a month or two to write this review to make sure all was good.

Being from the Bay Area and finding myself stuck in Reno/Sparks with a car issue was not on my…read morebingo card for this trip. My Benz had been serviced incorrectly elsewhere, leaving me with too much oil, a leaking turbo, and a handful of other headaches--exactly the kind of situation you never want to deal with while out of town. Stephen and his crew at The Pit Shop, who genuinely turned a stressful mess into a surprisingly positive experience. From the moment I walked in, they were friendly, straightforward, and incredibly respectful of my situation and my wallet. Even when we discovered the turbo needed to be replaced (never a cheap day), they went above and beyond--finding competitive part prices, securing a solid warranty, and keeping me informed every step of the way. Most importantly, they made sure the car was repaired the right way so I could make the long drive back to the Bay with total peace of mind. Their honesty and workmanship were exactly what I needed at a moment when I felt pretty stranded. If you're in the Reno/Sparks area, I cannot recommend The Pit Shop enough. Stephen and his team are the kind of mechanics you hope to find but rarely do--skilled, trustworthy, and genuinely caring.

Stephen is a very knowledgeable and fair mechanic. He has replaced a clutch on my car and that went…read morevery well. He had to replace my power steering pump under warranty and I also needed my serpentine belt replaced and he didn't charge any labor for the serpentine belt because he said he would have to access it anyway.

Honest and professional…read more Had an issue with my garage door and had another company come out and help woth the repair. The technician came out, charged me $600 just to tell me I need a $7000 garage door. Called Toni's the day after. Gus came out and did a complete inspection and found out I did not need a new door, everything was OK. I cannot thank this company enough for the major savings and mistake I almost made. Thank you.

Reasonably priced. Fixed our garage door cable the same day they came out. Quick response.read more

I had to request service for a stuck garage door…read more The technician who responded was polite, prompt and professional. He quickly assessed the cause of the fault and repaired it promptly. He took the time to go over remedial procedures should it occur again, and gave me some tips on garage door maintenance. Highly recommend this company for service to residential garage doors.

When the spring on our garage door broke and our car was stuck in the garage, it was a major issue…read more We called several companies and the one with the best response time and most reasonable price was Overhead Door Company of Sierra Nevada - Reno. The service man was Steve W. He was punctual, professional, proficient and personable. The service requested was exactly as what he provided. The spring was replaced and the garage door opened as expected. Whew!

Outstanding service. Quick, well done, and a great value. Greg stopped by and could not have been…read morebetter.

High Five to D & D Overhead Door…read more We got three bids about the garage door at a home we own with one of our grandchildren. D & D Overhead Door was one of those bids because a while back a D & D Overhead Door truck and its driver actually stopped his truck for us when we were at a cross walk. We then did our due diligence in checking contractors license and any citations against it, then business license with State, then county then city, and then did a an internet search for complaints. Then we looked for Military Veterans Discount. Only D & D Overhead Door survived the due diligence test. They've had Nevada state contractors license number 0029883, Overhead Doors, since 11/21/1989. Truth is the highest virtue, but higher still is truthful living. --Sikh Guru Nanak. This business was truthful as: Showed up on time for the appointment Technician's customer service was adequate as did not park in our driveway (in case their truck leaked), did not reek of cigarettes and was not unfriendly nor was overly friendly; just clean and professional Cleaned up after themselves Charged us their bid price Delivered what they advertise No one here offered to commit fraud to reward us, pay us or compensate us for posting a 5 star review of this business. I rate 'em 3 stars. According to Yelp ratings' definitions, that's "Ok". That to me is an acceptable rating of something that does day in and day out what it is there to do. It's NOT a negative review because doing day in and day out what it is there to do is NOT an easy thing to accomplish. Owners of this business like their Freedom so they have a Military and Veterans Discount as a thank you to Veterans with a publicly disclosed daily Military Veteran Discount which provides resource to ensure Veterans (rare 7% of the population) and GIs (rare one-half of one percent of the population) opportunity to participate in American Dream Veterans and GIs' sacrifices have made possible for 100% of the population. That earned 'em another review star for going beyond what they're in business to do. They earned the 5th review star because of when their driver had previously actually stopped his truck for us when we were at a cross walk. I'll recommend. For my Customer Rule is: Always recommend a business that has treated you well AND supports Veterans and Active Duty with a publicly disclosed daily Military and Veterans Discount.