Amazing customer service! Sonia was super friendly and helpful. Came in with a flat tire and a new…read moretire to put on and they did all the work at no charge! I recommend RNR for all your tire needs!

Bought 4 new tires yesterday. Rear passenger tire FLAT when I get off work. With? I watched some…read morekid work on vehicle by himself while other.workers are on internet in nice ac office. Probably poor wages no one with real experience. Cheap ass might who dont give a rats ass about production or quality. Sad situation and I'm STUCK with a new, flat time. Upper mgmt should visit this location if they care about their reputation. Unacceptable! Mom's way yo comfortable in her office finding shit that's orders but not inout into system. Problems like this start at the top. You can play what you think is good music thr I ghost your day and not manage your people. Train. Support. Won't go back there or recommend that location. She shouldn't have that big office. Get off your ass and look what's going on around there. Time to clean house they are milking the clock. Not to mention taking dog food that's donated to a certain cause. Great supervisor leadership skills going on there! Wow. Flat f'in tire after spending the entire day there. Classy professional know what they are doing kind of shop. ​

Wow! Incredibly fast, reliable, in budget and beyond helpful in a pinch. On top of my car breaking…read moredown and needing a tow, it was extremely hot in reno plus the added bonus of being pregnant didn't help much. But both my drives Zack & Brandon were nice enough to let me sit in their trucks while they did all dirty work. They were friendly and communicative on both my tows to my destination. Not only were my drivers incredible, Mia in the office was personable remembering my name, facts about my pregnancy and showing true care/concern for my situation. I would 1000/19 recommend All Points Towing! As well as work with these three again! Thank you Mia, Zack & Brandon for such excellent care and customer service. I will continue to share my positive experience after such a sticky situation. Y'all don't skip out on All Points Towing!

I truly wish I could give you guys a higher rating than this. When I called I was already…read moredistressed because the last tow company abandoned my car at the shop, refused it and avoided my calls. When I called All Points Towing I was greeted by Mia with a great amount of kindness and understanding. Fast forwar, Anthony the driver who is a saint made the hard decision to bring my car to me although it was a quite difficult and dangerous job to do. My car was still handled with care and Anthony was patient, knowledgeable and understanding. Thank you guys for making a terrible situation, one that I'm grateful for. Also, the price was cheaper than the other place I called. I felt the price was fair and resonable. Thanks! -Jacked up Chevy Malibu

$210 just to put on chains lol. Told me I could get a refund if I tell my insurance but I guess he…read moreforgot to mention that's if I'm paying extra for my policy. I called my insurance and they told me it would be a extra monthly fee to have roadside insurance. Man this world is a scam. I guess I better buy fire and flood insurance for my car too.

Talks too fast and to much BS on how much he loves himself. Charges way too much and changes the…read moreprice midway thru the job. So much better and reasonable price pilots out there. Do yourself a favor and move on to a more realistic pilot service for this pilot doesn't operate on planet earth. Signed (screwed once but never again by this guy)

Costco trip today and after getting gas our truck wouldn't start!…read moreNice guy in the truck in front of us towed us out of the gas lane to the parking lot. Jon from Costco automotive was able to charge our battery with a handheld charger, also very nice guy! We decided to get home as soon as possible but as we got to the Pyramid highway the truck died again! Luckily we got to the side of the road then called Geico insurance who we have towing service thankfully! Luther towing was there within an hour and with the truck loaded on the bed we were given a ride home in a nice air conditioned cab. Our driver was very friendly and we chatted on the way. Truck safely deposited in our front drive. No issues would definitely recommend this company! Found out the dispatch operates out of the Philippines. Bad situation but three very nice men willing to assist us on a hot day!

Was stranded in Grass Valley, CA. Needed to be towed to my Reno home. It must have been my lucky…read moreday because AAA reached out to Luther Towing, who just happened to have a truck in the area. The driver showed up within an hour and towed us home. The driver was friendly and courteous which made the ride home a stressless experience. Kudos to Luther Towing and their partnership with AAA for making a bad situation better.

on the ball the best thank you great price went out of his to fix it right 2006 honda ridgline keyread more

Had the unfortunate circumstance where I lost my keys to my mustang. Luckily I was at my house and…read moreduring my yelp search, I came across Sierra Auto Locksmith. To my suprise, a team of experts came through and on a Sunday evening around dinner time. I was apologetic for the fact that it was a Sunday evening, however, they were actually happy to be here, and to help me out. They were swift and precise, and they had the job done in under an hour. For the price they gave me and the quality of work, I would Not ever recommend another company for something like this. They are top notch in my book- Great job guys thanks!

My BFs truck has been out of commission and he's been unable to fix it so he called his insurance…read morewhich he has towing on his policy and A & A towing had a truck out to our house within an hour!! The driver was friendly and obviously was good at his job and had the truck strapped onto the flatbed in no time and took it to the automotive shop that was chosen with no incidents. Definitely recommend this company as we had a positive experience!

I do not usually give five stars. You can look back at my history and you will notice a lot of…read morethrees and fours but today Zack who is in one of the photos brought my son's Durango to my house from my daughters and he parked it perfect first try exactly where I wanted phenomenal. Now mind you he had let's say not real intelligent people trying to go around him while he is backing up trying to get position to back up to where it just amazed me. But if you can request somebody or need a service definitely call them

If zero star is allowed, I would give zero star. DO NOT USE…read moreTHEM FOR ANYTHING. I am reporting this to roadside assistance programs, irresponsible company like this one should NOT be part of the emergency system. Our car broke down while we were on vacation, roadside assistance assigned this company to our case. The driver, apparently the owner "Mike", kept saying he will arrive in 2 hours, and then several more additional 2 hours, and then say his truck broke down and promise he'll come early next morning. The second day we called him early morning to check on status. Mike said he'll arrive in 30 minutes and then ghosted us and stopped picking up the phone. If you don't want to do business, just say so. Why kept lying and kept people hanging for more than 36 hours in cold snowy weather?

Mike was amazing! He was the only one who answered when we were stranded, late at night in the…read moremiddle of a snowstorm. He provided resources to get us to safety that night. He came the next day as soon as he could. (Literally a life saver, showed up in an ambulance and all). He winched us out and jumped our car in less than an hour! He is VERY knowledgeable and truly cares about people's well-being! Highly recommend him!

Key snapped. Half stuck in the ignition. Car dead in the parking lot near Meadowood Mall…read more I called Outer Lane Roadside Assistance in a panic because I had no idea how to deal with a broken ignition key removal. They answered calmly and told me exactly what would happen. The technician showed up quicker than I expected and brought specialized tools designed for extracting broken keys without damaging the ignition cylinder. He worked carefully, explained each step, and removed the piece cleanly. No scratches. There was no pressure to upsell anything. The price was discussed before he started and matched what I paid. If you ever face this kind of roadside situation in Reno, they handle it efficiently and without drama.

From the owner: We offer reliable roadside assistance and towing services for all vehicles. Our fleet is equipped…read moreto handle any situation, from minor breakdowns to major accidents.