Hey Gary, you want the facts here they are:) 1. I only contact you two different time on two different days via text to get the quote for the locks + gate and once on the phone where I didn't mention that you had given me a quote initially. Mind you I was still considering your "highly rated company " even after your disingenuous tone of wanting to help me out and you being the best at what you do supposedly. I really had no problem after our one call but then I got blocked once I brought the initial quote to your attention which is what triggered me to respond about your sleazy behavior. I did not further contact you further aside from the text and one phone call. 2. my feelings are not hurt, I came on here to express my concerns for your business practices and warn everyone about the egotistical attitude towards your customers you fool. 3. I don't recall what else you said in your initial replies beyond the name-calling, which says more about your professionalism than anything else. You've made it clear you're not someone I'd ever do business with . As long as you continue to engage with me in this way, I'll keep leaving honest one-star reviews to warn others. This ends when your responses do. P.S. If anyone is still reading, I found a wonderful licensed locksmith that has all the positive attributes you would be looking for that I would gladly recommend! read more

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Great communication, very knowledgeable. I initially called for a lockout and ended up fast tracking a plan to upgrade the lock to a digital lock. I felt very confident in the service and guidance we received and am already working with Gary on a larger project! read more

Poor communication this company isn't a doctor like he says he is all his workers are amateur and do poor job and have poor attitude

Gary answered my phone call and was at our door in 25 min. He is an expert at his craft and diagnosed problem 1 and repaired problem 2 same day. He is kind and professional and explained findings and next steps. Loves dogs!! Thank you Gary! read more

Gary responded so quickly to our needs. We locked our keys in and he showed up promptly and got us back in the house. His work showed his experience and he was very careful and worked carefully to not damage anything. He is a very professional and diligent locksmith. I wouldn't hesitate to call him again. His price was fair and provided great value. read more

Thank you to Gary for showing up and helping me with my stuck door. He was quick to show up and gave me a price upfront. He was very nice.

Garry was quick to respond and made quick work of my situation. Very friendly and professional. Thanks Garry!

Very timely and clear responses. Gary scheduled my request quickly and showed up on time to install the deadbolt. Great job, fit perfectly and looks great! Gives me the secure feeling I needed at a good price! read more

Gary was prompt and easy to work with. He came on a Saturday and fixed my deadbolt. Highly recommend!

He knows locks very well and the he did to the locks on my doors were well done. He was courteous and I would recommend him for locksmith projects. read more

I needed to have the locks at my office changed quickly (same day) and Gary was prompt to respond. He provided exceptional service and arrived on time. He was fast, friendly, and went the extra mile to make sure our needs were met. I highly recommend Gary and will definitely use his services again, without hesitation, if I need a locksmith in the future. read more

Gary did his job. Great work on short notice. I can sleep tonight knowing my parents are safe. Thank you Gary.

I had a broken key stuck in the lock and I tried to get it out myself without any luck. After an hour and a half of trying I decided to go on yelp and get a locksmith. Of all the suggestions I received only Gary responded within seconds of requesting the project, within 30 minutes he was at my house taking care of the key situation. He even suggested a better look and changed it for me. Gary was friendly and professional. Thank you Gary! read more

Gary is the man!! He was able to help right away. Very Professional!!! Let's support this Army Ranger Veteran

Gary is professional, fast, responsive and efficient. He installed a Yale smart lock to fit an older door I had. The price was very fair. I would use him again and recommend him. read more

As I'm getting ready for bed tonight my cat Max decided to lock himself in the bathroom. Got right on the utube for guidance and and armed my with a paper clip to stick in the little pinhole and somehow manage to pop it open. Not as easy it it looks so when I called Gary Locksmith I was relieved. What a mensch. He was at my door in just a few minutes (on a FRIDAY night!) and came up with the cleverest solution calling it a McGiver. Boom! The door was opened and Max sauntered out pleased as punch. Worth his weight in gold. read more

Locksmith Doctor - The accursed lock in question! - Keys & Locksmiths Near Me

Just used Gary for a job in Covina, and he got it done. We tried another lock smith and two handyman but nobody was able to fix the lock but him. Thanks Gary! read more

Gary was super accommodating with his schedule and showed up on time with short notice. He was very professional and efficient with multiple tasks in about an hour. read more

Gary answered the phone right away and was at my house within just a few minutes. He diagnosed the issue with my locks right away and got right to work. I have had a couple different locksmiths work on the lock previously but they did not get it right. Gary fixed the issue extremely quickly. I also had a very old lock on my garage side door as well that I couldn't open. Gary was able to open it quickly as well. He is also very polite and professional and all at a very reasonable price. I will be using his services agin in the future. I would recommend Gary to anyone needing lock service. I would give 10 stars if I could. read more

I thank god for what Gary did for me today I was locked out of my house and he helped me get back in in no time serious life saver very fair price highly recommending him to everyone in need read more

Quick, fast, and everything works as expected. No issues so far today. Came on time .

We lost the keys to our shed and we needed a locksmith to break in and install a new lock as soon as possible. I called a locksmith but they didn't pick up. I used Yelp's project helper and Gary from Locksmith Doctor answered me quickly. He came today and helped us with our problem quickly! Great service and friendly! Thank you Gary! read more

Great service. On time. Professional recommendations and feasible solutions. Quick response.

The owner has a lack of patience and uses vulgar language. He was provided with all the information photos and and clear instructions but lacked the motivation and common knowledge to complete the job. Highly disappointed since I was told he would complete the job. He seemed frustrated hope he has a better day. read more

Garry is awesome and he will be there to save you! When I called, Garry picked up immediately and was incredibly responsive, knowledgeable, and friendly. He even had a great sense of humor, which made the situation less stressful. Garry arrived at my place within 30 minutes of my call, which was impressive. My door lock situation was quite complicated since it was a smart lock, and typical methods like picking the lock were not an option. The issue was that my smart lock was out of batteries, and my physical key didn't work. Garry expertly handled the situation by breaking the lock and replacing it, all in the evening when it was already dark outside. Throughout the entire process, he remained cordial and even got along well with our doggie friend. Thank you, Garry, for your quick and effective help! Support this veteran-owned and operated business. read more

Called for a repair on an older handle lever, Gary responded right away. Instead of searching for an old part, I decided to change the entire set to a smart WiFi deadbolt lock with matching handle set. Gary did a wonderful job on the new set and price is reasonable. read more

Gary was expeditious and polite with communication. When he arrived i showed him the lock and he recognized the problem. He fixed it immediately at a VERY VERY Honest price and said thank you. I need that good old fashion service at an HONEST price. He's the guy to call for all your lock related needs! read more

I try to give businesses fair reviews because we all have to make a living. I will state my experience and you make of it what you will. Reached out this company and a few others because I lost the key the lock on my shed door. They were the company that was able to get here same day which was important for me on that particular day. The customer service over DM was good and prompt.. in-person not so much. He arrived past 6pm ( fine everyone should get a grace period). He knocks on door.. doesnt say hello... just "uh locksmith". Ok fine.. he's here and he'll take care of the shed lock.. which he did. I then asked him to check the locks on two of my doors. He fixed the front door, but the side door was not fixed. Although the door looked locked... you could actually just push it open from the outside if the padlock isn't locked... big no no. I reached back out and relayed this to him...we kind of go back and forth on the date due to my schedule and his. On the day we both agree he says he gets a flat tire so cannot make it. I said you know it's okay, I would like to request a refund on that door instead. He takes days to refund my money which should have been approx $60 to 65 and through Venmo mind you... so as quickly as I had sent him his money, he could've done the same. He was aware of what the refunded amount should've been because then replies with you'll have a refund tomorrow. I have to reach back out about the money. He sends $45. There's a shortage. He states refund due to temporary fix...hmm. no. All this to say, I personally wouldn't hire him again. Also, let's normalize businesses saying "hey, this is actually out of our scope/ ability/knowledge" instead of taking someone's money when they know it's out of their scope. read more

Gary was awesome! Locked myself out and I was in need of getting into my home ASAP. He arrived very quickly and was very professional. Great service and he even replaced my lock with a new one. Thank you for your service as well, Gary! read more

Answered right away willing to come to my home at 11pm to take care of my lock out. In the future I will use him.

Gary did a great job. He came on a Saturday and did not charge any extra fee. He needed to go to 2 different hardware stores and he did not charge me for that either. I really appreciate his calm and professional service. Fair price and I do plan to hire him again when needed. read more

Gary did a great job on my front door lock. Before Gary we had to struggle opening our front door. After he fixed it, I can open it with one finger. read more

Exceptional service! Needed to replace a lock on a business and Gary arrived within the hour as promised. He is professional, efficient, and had the issue resolved in no time. The pricing was fair, and the customer service was top-notch. Highly recommend to anyone in need of fast and reliable locksmith services. Thanks Gary, you're now saved as a contact for my locksmith needs. read more

This owner's comment really speaks for itself - he seems to have anger issues and btw looks nothing like the photo. I had first given this review 3 stars but after the persistent negativity, i am lowering to 1. It is astonishing how little self-awareness some people possess. "Expecting a negative review" says it all. In response to the comment, i said "perfect" not "excellent" (being cordial) after i manually adjusted the lock for him so he could finally screw the lock straight on the 3rd attempt... And, i checked my camera: it took ~30 minutes (not 15) to finish the job, after arriving nearly an hour after our scheduled appt. ******************************************** Def a bit socially awkward and more than a bit rude. Garry didn't arrive on time for our 9 am appointment, or communicate that he would be late, or provide an ETA. At about 9:45, he had apparently already arrived and left after waiting ~5 minutes. I give him a call back, saying i didn't hear or see him, and he enumerates the things he did to try and reach me. After i tell him he was late and that i don't have time to sit by my phone for an hour waiting, he slightly backpedals claiming that he wasn't trying to argue - this is when he feigned that apology mentioned in his comment. When he arrives, despite my efforts to be cordial and converse, he continues to retort in monosyllabic, stone-faced responses and a belittling tone. I wanted to get my locks changed to feel safe around antagonistic personality types from a (male) former tenant. So, when a locksmith is then also unreliable and defensive/argumentative, it's pretty unsettling. read more

Gary quoted us $65, likely to get his foot in the door. When the project parameters changed on-site, the professional thing to do would be to say "Hey, let me tell you how this will change the price." Instead of doing that, Gary proceeded on, then charged us $185. We expressed our discontent that he had not talked this through but he didn't care, and even asserted "What, are you leaving me a bad review now?" I suspect this is his regular way of manipulating. Don't use him. read more

10/10 service!! Got to me quick and opened the door up quick!! Gary was truly amazing and got the job done! Thank You!

Locked myself out while walking my dog! I sent out an inquiry to all the locksmiths in the area and Gary was the first to respond! He was very quick and was very personable (my dog loved him) which made the situation much less stressful! We were in the house within a matter of minutes! Really appreciate Gary for helping me out in a pinch! read more

Gary was great! Explaining plainly what was going on and the best ways to fix it. Down to earth and friendly. Heard him on the phone patiently explaining to potential clients how to save themselves money by picking up a $6 part themselves! read more

Super fast response and professional service! Had a few locks needed to be replaced, texted at 9pm and he's here at 9am! The best in town!!

Garry went to my appointment on time to rekey front door. He got back to me quick. He was friendly, professional, and quick. I Would recommend to everyone! read more