Ben is not professional and left us with a useless $2000 custom door. He came out and took the measurements and we ordered it based off the measurements he took. After we ordered the door, we texted Ben and he wouldn't respond. It's been 4 months and we tried to get a different installer from Home Depot, but they said Ben measured the door wrong by 3 inches. If they try to install the door it will compromise the structural integrity of the entryway . We are out $2000 because Ben Garcia. Very unprofessional and seems like an outright malicious act to do this to a customer. read more

Ben was referred to us and came out to fix a Hoppe multilock. He was a nice enough guy and he got the job done. I assumed he would charge a reasonable price, but he charged $400. It took him and his helper 30 minutes. True, I should have done my due diligence, but he should have disclosed that price before doing the work. I called three other locksmiths and asked them how much to do the exact same job and I was quoted $125 to $200. Learn from my mistake. read more

I have an extremely difficult front door that loves to not cooperate when installing entry door locks. Having had a lock on it that give us problems for about seven years, we decided to replace it. We went to Huntington Hardware in Pomona, an awesome place filled with great employees, and purchased an identical entry lock. I tried numerous time to install the new lock but ended up extremely frustrated and wanted to give up. Mike from Huntington Hardware was amazing and keep encouraging me. He even had an employee come out on his way home to try to solve the problem but my door was a force to be reckoned with. He ended up giving me Ben's Lock & Key phone number and the employee contacted them for me. Thanks for helping there, Eddie! Ben (Jr) called me the very next morning and I set a time for him to come out that afternoon. He arrived promptly and started to work on it. He worked on it over two hours and announced that he installed the new entry lock on my pesky door. Yahoo!! Ben was gracious, kind, patient, and is a quality locksmith. The door sounds great shutting and opening. The cost was so amazing for what he did I feel like I underpaid them. Thank you Ben!! I'll be calling them in the future for all of my lock needs! So glad I found you! read more

What could be more frustrating than losing your house key and being locked out of your home?!! Well, not to worry because Ben's got your back..I'll nickname him SuperBen ..he certainly saved the day for me. I've used them twice and they are available almost immediately. What more can you want then someone who shows up, quickly and efficiently performs the needed service, and is courteous and friendly besides also. I will continue to rely on this family business and wish them continued success. read more

My mom needed to have a door fixed, and she called this place on the advice of a friend. AMAZING is the only work she can use to describe the service. The day before she called another locksmith and he pretty much wanted to rip her off by charging a ton of money for something that did NOT need to be done. Ben came out the next day, fixed two of her doors with a quick visit. I am certainly going to be calling him to come out and fix my door as well. read more

After my car was broken into I realized I had a set of keys missing to my doors at my home and I knew I had to call someone to rekey our locks. I called Sanders in San Dimas and was referred to Ben's lock and Key. Ben came the same day and did a great job rekeying all the locks in our home. Thank you again for making our home feel safe again. God bless. read more

Ben's Lock & Key Service - Ben's business card. - Keys & Locksmiths Near Me - Covina, California

I had several door and lock issues that had been unresolved and annoying for years - door knobs that were hard to turn, a lock on the front door that was partly jammed, one side of a double door that wouldn't go in the lock slot at the bottom, an exterior garage door that didn't lock or even latch correctly, ETC. Ben came out and fixed all of them and expertly - they work perfectly. I'm sorry I waited so long. Ben is a true professional - he knows all the tricks and techniques to make even difficult challenges solvable. I am extremely pleased with his work. read more

RIPOFF ALERT...!!! My wife called Ben's Window and Door because we had a piece of molding that holds tempered glass piece on the door. He came out and fixed it in about 10 minuets so I figured I'd give him a little more work. I had him replace one of the four ends that was broken on a window screen. I also asked if he could fix the lower screen door on my fifth wheel trailer by just replacing the busted up old screen and he obliged. He took the broken window screen because he said he needs to get the part. He told me he will bring it back repaired and fix the trailer screen the next day. When he returned, come to find out, he brought a new screen. I was at work and my wife handled the payment transaction. He charged us $200 dollars after never giving us a quote or idea up front of the cost. I would say all totaled probably 1 hour of work. I'm not a screen and door guy, I'm actually a firefighter. I know I could have fixed both screens for no more than 20 dollars in materials. This guy said he charges $75 for a service call! If that's the case some of the labor cost should be absorbed in the service call fee, they are not! In my opinion this guy is a opertunist! He not only took advantage of my wife, he never gave any idea of cost up front! SCAMMER!!! STAY AWAY!!! read more

Ben's Lock & Key Service - Keys & Locksmiths Near Me - Covina, California

Came out quickly and replaced our company mailbox lock. Very friendly and professional. We lost the key to the old lock and another locksmith told us he could not make a key and had to break the lock... then took the lock and never came back. Ben told us he could have easily made the key.. lesson learned. We will be calling Ben's Lock & Key for all future services. read more

Ben was super professional, polite, friendly, and punctual. I'll definitely call him again if I have any more issues with losing my keys. I don't want to have to call him because losing my keys or locking myself out will be a crisis but he is definitely someone I can count on. Reasonable priced read more