Ki needs a few keys for my 1968 Cadillac deville and 1987 Bronco…read more I came here knowing they would be able to make the keys for me. Once your inside the shop you can see all the key blanks he has. I haven't been in a locksmith shop in sometime. It was nice to check out all the locks and keys he has. The prices are fair and the the service was fast and friendly

Looking for a specific type of lock. While he didn't have it, he was a great communicator and…read morehelped as he was able. I'd return if I had other lock related issues in the future.

Tried to SCAM a senior citizen. Avoid at all costs. These guys are aggressive crooks and have been…read morereported to Fullerton PD. --- I called because my older neighbor needed help finding a locksmith to open a locked standard door. Called the number from yelp (909) 281-5005 and was told that a technician would be contacting me back with additional information and an eta. I asked that he contact my neighbor (as it is her house) and proceeded to provide her phone number, name and location address. 10 minutes later (958am), I get a call (he was supposed to call my neighbor) from the "technician" (562) 254-5221 saying that he would be here in 20 minutes. He then asks "Is she Asian? Is she waiting outside? How will i know which house?". He refuses to give an ballpark estimate via phone so I confirm her address and inform him that she is his point of contact and she is waiting for him. 2 minutes later (10am), I call the dispatch number to again confirm that we'd be getting an estimate and to confirm that a check would be an acceptable form of payment. I was assured that it would be fine so we waited for the technician. The technician arrives in a light blue/grey Prius, wearing a white t-shirt and black joggers without any identification) at 1045am and proceeds to the back of the home with my neighbor where he does not give her an estimate and opens her door. He then tries to invoice her for $279 without the estimate being given first. My neighbor comes over to get me and says that the technician will not accept check (after it had been verified over the phone and via texts sent at 1007am). I go to the back of the house and ask why work was done without approval and why it was so expensive. We never agreed to the service that was performed at the price and he was adamant about being paid. I immediately called the service center at 1049am and was told a manager would be calling me back. None called. Instead, the technician argued with us in the street and called his supervisor who tried to lower the price to $180. We refused and added that we'd be calling the authorities for assistance. Suddenly, they agree to $100. Since our neighbor just wants the door open and for the person to leave, she offers to pay but they insist on cash only. My neighbor now had to leave to get the cash to pay. As she leaves to get the cash (while we are waiting at her home for her), the technician proceeds to follow her to the bank (this is extremely dangerous for so many reasons). The neighbor realizes that he's followed her to the bank so she asks him to go inside with her for her safety. At first, he refused but decided to go in because she would not pay him till she felt safe. --- All in all, this was a complete shakedown and scam. How does service to unlock one bedroom door go from $279 to $100 in cash? How does the approval for payment via check suddenly change to cash only? And why are you following an elderly neighbor to the bank??? AVOID AT ALL COSTS!

Mike is a great locksmith, I'll call him if I ever need service again, he is prompt, courteous and…read morethorough. I don't write comments on yelp often, however I give credit where credit is due..... Give him a call, you won't be disappointed!

James was able to come out to my home within the hour, which was perfect. Our dead bolt lock got…read morestuck and we were stuck out of the house. He was hammering and drilling away at it for 45 minutes and I felt so bad. He had mentioned that our situation took a little longer than usual and it was a little more complicated. That's why I appreciate him so much! The lock ended up being faulty so we decided to switch out the keyed door knobs for new ones because I definitely didn't want to risk getting stuck outside the house again. He seems to be very thorough with his work and I would call him again if I needed a locksmith. Competitive pricing and considering all the work he had to do get us in, it was worth it. He prefers cash or check, but he also takes cards which is how I paid.

I accidentally locked my master bedroom this morning and unable to change clothes or get my purse…read moreout. It's keyless electronically lock and unfortunately I am not able to find the key. I called the locksmith near by my zip code, he has a tight schedule as of today and referred me James to come to help me. He came on time with very decent personality and did an excellent job. His charge is more than reasonable and even I locked myself this morning and missing the lunch gathering that I am looking for, I still very happy I can find James such a great locksmith, it's a gift for today!

Highly recommend Alpha & Omega Lock & Key! I called looking for same-day service to install my…read morePhilips smart front door lock with wireless connectivity, and they were able to get someone out to me within a 2-hour window, which was impressive. Joe was great on the phone from the beginning. He communicated clearly, kept me updated, and did a great job coordinating everything to get Carson out to my house so quickly. Carson handled the installation and did an excellent job. He was professional, knowledgeable, and very detail-oriented. The installation came out clean, everything was properly aligned and working correctly, and he made sure everything was set up before finishing. I really appreciated the quick response, great communication, and quality of the work. From Joe coordinating everything over the phone to Carson doing a great job with the installation, the entire experience was smooth and professional. Excellent service all around. I would absolutely recommend Alpha & Omega Lock & Key and will definitely use them again!

Terrible, terrible, waited hours for them, asked for breakdown on price, Joe raised voice, got…read moreagitated, we are seniors on tight income, have a right to ask cost, with $150 credit for AAA Premier, cost was $187 for a key for 2016 Nissan Sentra and extra key. They left and it was not a key remote fob with door unlock, trunk release, called immediately, their response, "as far as AAA is concerned, we left you with keys and you can drive." We could have gone to dealership for this price. Please avoid this business!

Customer service was excellent, friendly all around atmosphere…read moreExcellent product in delivery your keys either replacements or duplicates Highly recommend this service to anyone who needs a prompt key service

Excellent customer service. Answered my call right away. Best prices and great work. Don't call…read moreanyone else. He is the right man for the job.

We've been using City Lock & Key for years now. We've got picky locks that just won't work with…read morekeys cut at your random neighborhood store (and really, we're ok with that!). Their keys always work with no issues. Recently, we had a knob on our front door that doesn't pull the latch all the way in and opening the door was nearly impossible. After months of cursing and going through the garage when we got fed up, we called City Lock & Key to have a new knob put on the door. He came out, tightened up the loose hardware (which was apparently almost all of it) and it works perfectly now. No need to buy a new knob or do a new installation. Just charged the basic service fee and gave us two free keys to go with it. It's always nice in this day and age to find an honest service person that isn't out to just make a few extra bucks with any charge they can drum up.

Very shady. Avoid this locksmith. Did work did not advise of charges then hit with extra trip…read more AVOID AVOID AVOID!!!!

I was searching for a local locksmith and came across this company online--so glad I did. They were…read moreable to cut and program my key quickly and efficiently. What stood out the most was how attentive they were and how clearly they explained the entire process. Thank you, Miguel and Diego, for your friendly and professional service!

The two workers were very great and helped me with my car key fob, it was messed up but they were…read moreable to fix it and were quick! I really recommend them for your key needs! Hablan español!

Thank you, Ely!!! I left my keys in my car and He arrived…read morewithin 25 min of my call. Excellent service, accepts Zelle and other payment methods. 10/10 Forever recommending his services.

I called this locksmith at 3:43pm and was told 20-25 minutes. The locksmith showed up at 4:55pm…read more (They kept telling me he was nearby). He tells me he needs to replace my lock and can do it in 5-10 minutes. He goes to his car. 30 minutes later, I have to go find him at his car to see what the hold up is. He is just sitting there. He comes back with a lock that is a different color than my hardware, which won't work at my complex. He never told me he didn't have the right lock. He goes to get the right lock, and it takes him over 1.5 hrs (even though he is just going down the street). He finally replaces the lock. He leaves debris and trash all over my floor ... he literally threw the packaging and old screws on the ground and just left it all there. He doesn't screw in one piece of the lock. I pay him what I promised, despite the wait and trash. I ask him for a receipt. He goes back to his car and another 20 minutes go by, and I have to find him again. Again, he's just sitting there. He gives me the receipt. I cleaned up all his trash, but I ask him to put the proper screws in- another 20 min. Finally, by 7:20pm, 3.5 hrs after his start time, he has finished. It looks like shit. Being locked out of your house is stressful enough... and this company made is 100x more stressful. I would urgently not recommend using them. Just call one of the other locksmiths on Yelp/Google.