I've accompanied my sister-in-law here before while her husband went through the fit test and got a…read morepair of recommended shoes. I've been wanting to do the fit test as well but haven't found the time yet. Over Black Friday I got a nice pair of Brooks online though and joined the VIP family rewards. If you are in the VIP rewards group, it has a 90-day Perfect Fit Guarantee so you can return for store credit, which can be used toward a different shoe or different size of the same shoe. If purchased online, you can get a refund within that time period. I called customer service to get the same shoe in a different size at the same price and went to the store to do my return of the first size. If you return in person vs mailing, the return is free. Customer service is great both over phone or in store. The three employees there in the store including the manager were so helpful with my return. Definitely recommend this location and this shoe company in general.

OMG!! Love love love haven't been here in ages, but everyone here is so nice!! Love they have my…read moreshoe choices!! Chris the fit expert was so helpful and patient!!

Good selection of items. The downside is staff is a bit excessive with asking if you you're…read morelooking, need help, etc..... My wife noticed it too. We felt overwhelmed and actually couldn't wait to leave the store.

To be in the heart of Hollywood where's it's always business yall surly don't do your jobs . Over 8…read morepeople on the floor yet there is a line over a 30 min wait to pick up shoes you won?? I arrived by 1030 am to pick up my shoes I won and it's a line around the corner // that's weird cuz why aren't we just walking in to check in a buy the shoe ? They are letting 3 people in at a time to check ID and buy shoes okay . Then the man that is supposed to be watching who comes IN to shop or get in line for shoe pick up was NOT doing his job at all . I watched at least 4 people just skip the whole line and then when I told him he lied to my face . I did not purchase my shoe until 11:42 . Never should it take that long Yall get paid to work here not us. You're on the clock be better please . Also the cashier should know you can at least 5 gift cards in one transaction. I wasn't about to argue with her but even GOOGLe has the answer

I had a very disappointing experience at WSS with Supervisor Wilbert L. I came to return a pair of…read moreshoes that I had only worn once. They were in perfect condition -- no marks, no dirt, no damage at all. I brought the receipt, the box, and everything needed, all within two weeks of purchase. Despite this, Wilbert refused to accept the return, saying it was against their policy. Honestly, this felt completely unfair and unprofessional. If shoes that are practically new cannot be returned, then what's the point of having a return policy? I will think twice before shopping at WSS again.

I'd like to leave a review for Gloria. It was my first time shopping here and she offered fantastic…read moreservice. Gave me tips on sizing, explained the deals in the store clearly and she knew since I was a new customer that I can sign up For rewards and offered me 10% off my first purchase. I was hesitant to buy, but Gloria made all the difference in my experience. Please make her your manager if she isn't already, she is a fantastic employee. 10/10 for friendly service from her. Also the shoe selection was great. I found exactly what I wanted.

I brought two baseball jerseys to customize and Sami's sports did an amazing job! The staff was…read morefriendly and helpful and the customization was done at a reasonable price! I was in and out within 20 minutes. I would definitely recommend Sami sports.

Very good prices Do you recommend? And the story owner was…read morevery nice and only took her 5 minutes to get all of my stuff ready

ANTONIO IS THE ABSOLUTE BEST!!! He is the lace master and got my son SET with shoes, perfect…read morelacing, in a hurry and the whole staff was amazing, LOVE YOU GUYS!!!! You saved my Christmas for my whole family!!!

This was in my top 5 worst big 5 experiences, and yes there have been many! I left a review last…read moretime about a Collect and how great they were but this time all she greeted me with was dirty looks. I was getting helped by a young man with blue eyes and light curly hair, i'm not sure of his name but he was the only highlight of this trip. I've never felt such one-sided animosity from someone I didn't even know. This girl must be delusional to think everyone is against her I hope her days get better and she should smile more she's be much prettier with a nice smile! Have a good day sweetheart and maybe learn something from the young man!

Wow wow wow this place is amazing. I contacted MVP to get some custom jerseys done. From start to…read morefinish Helen took care of me. She is so sweet and caring and is passionate about her work. Customer service was great. Product was great. This place is great. When I got to see the jerseys I was in complete awe. They came out better than I had expected. If I ever need any custom clothing again, MVP will always be my first choice. Thank you so much to Helen and her team for all their hard work. MVP sports wear is the absolute best!

Robert @ Sky Sportswear is the man! Extremely helpful,…read moreknowledgeable and made my custom hat order a breeze. Sky Sportswear did the job for 1/2 the price and twice as fast as our local West La embroidery shop. Even shipped the order next day once completed! The entire experience went smoothly, with Robert emailing me samples prior to the production run. Will definitely do business with them in the future!

Hello, My name is…read moreEddie Hernandez Jr., and I stopped by your location today from Pico Rivera hoping to get guidance on bringing a design idea to life. I want to be honest about my experience--not out of anger, but out of frustration and a desire to be understood. I came in explaining that I'm new to this process. I don't have technical knowledge, I don't know formats, and I'm still learning. What I do have is an idea and the drive to turn it into something real. When I was turned away because I didn't have my design in the correct format, it felt discouraging--especially after I had already explained that I'm starting from scratch and was looking for help, not just a service. I'm not expecting everything to be done for me, but I was hoping for some level of guidance or direction--something that could help someone like me take the next step forward instead of feeling shut out. This isn't just about today--it's something I've experienced often: being judged or overlooked before I even get the chance to grow or learn. I'm working hard to break that cycle. If your business offers any type of beginner guidance, design assistance, or even a direction I could take to come back better prepared, I would genuinely appreciate it. Thank you for your time, and I hope there's an opportunity to approach this again in a better way. Sincerely, Eddie Hernandez Jr.

Very impressed with this place, Jess helped me out, she was incredible; very informative, kind,…read moreaccommodating and knowledgable. Found the perfect pair of shoes for my strange feet I will be back, thanks Jess! William

Amazing customer service! We arrived around 6:10 PM knowing they closed at 7, but Owen went above…read moreand beyond and helped us all the way until 7:30. He was incredibly patient, knowledgeable, and genuinely wanted to make sure we found exactly what we needed. The entire experience felt welcoming and stress-free. Owen took the time to answer all of our questions and made us feel like valued customers even though it was past closing time. Truly above-and-beyond service!

I have been working with Jamil at SCTS for the last three years. His customer service is…read moreoutstanding. He always fulfills his commitments and we always receive our gear on time. He designed our uniforms and they have been excellent. The players love them. This is an outstanding company and will have my business as long as I am our head coach. Great job!!

I highly recommend these guys, A+ all the way. Our uniforms came out great, Jamil was great to…read morework with and took care of things from start to finish. Even if you don't live in Rancho Cucamonga don't worry, I don't live there but they were able to handle everything online via emails and over the phone. They can handle logo design and everything that needs to be done without you having to visit the shop. If you have a need and you want a really high quality product then give So Cal Team Sports a call or contact them online, they had our order done in a matter of weeks and done a couple days before it was promised. There are shops out there that promise to do things cheaper but those places are a pain in the ass to deal with, when it comes to quality and service you really do get what you pay for so the next time the Trojans need jerseys So Cal Team Sports will be my first and only call, thanks again SCTS!

The service here is top notch. I was in a rush and my son needed turf shoes for a game within the…read morehour. I called ahead asking if they had any and the employee had four pair in my son's size already picked by the time we arrived at the store. We were in and out in minutes. You're not getting this service anywhere else nowadays. Thanks, gents.

Waited 4 hours in line starting at 6AM at Niky's Sports, just to watch the whole thing turn into a…read moremess. No organization at all! Employees were letting people in randomly while others were cutting the line with no control. People who showed up later were getting in before those of us who waited for hours. This could've easily been handled by giving out numbered tickets or having a clear system, but nothing was done. Super frustrating experience and a complete waste of time. Definitely expected better.