What more can I say ..... I've had daughters in Boone Nc for college. Living in the Free State of Florida! I live far away. Nathan's customer service and attention to details is amazing.. Thanks for all your help of 8 years straight.. read more

I had to have a car towed here unannounced on a Saturday when it broke down while my son was on his way to work. I called and left a voicemail for Local's late Saturday night then followed up Monday morning with another call. They already had my vehicle in the line up. They were able to diagnose and repair my Nissan Murano by Wednesday of that week and were pleasant to work with throughout. I can comfortably recommend based on a couple of repairs there over the past few years. read more

Service was absolutely amazing. They made sure that I had my car back in time knowing that I have work. I called them on a Thursday and they got me in by Friday. Very kind to college student students. Was driving away in my boyfriend's car and the guy flagged us down to let us know that his brake light was out. If I have any future car problems you bet i will be coming back here!!! read more

Fit me in during a busy holiday week. Did a great job getting the parts and installing them in limited time. read more

Locals is my "go-to" shop for all of my family's vehicles. I use the location on 421 S, full service shop. These guys are the best and I trust them! I can't say that for all local garages in Boone. HONEST, reliable, dependable, and reasonable I cost! They also stand behind their work! read more

if the shop couldn't work on diesel vehicles and didn't have the correct tools to fix the problem. Then they should have not taken our business. They had the vehicle 2 weeks, then it still wasn't fixed correctly. Then another week, and still having issues. We are currently taking the vehicle to another shop. All issues found from their work is being documented and will be addressed. I've used them for other services in the past. I will no longer. read more

I have used Locals 3 times for general maintenance items on my Ram 2500 diesel truck. They are very competent and friendly. Their prices are competitive and they stand behind their work. read more

So I am not a local to Boone, and just found out That Boone is actually named after the Explorer and early Hunter and tracker, Daniel Boone which there's been many movies and shows about. Locals is very nice, Brad and Leo and the owner Terry, and also Luke, at least I think that's his name, he's the manager there so I probably have it wrong, but everybody there very nice and very responsive, they will get back to you after checking your car out very quickly. Overall, I had a good experience even though they could not fix my car because, as they said, "it's a wiring harness that's bad and we will not touch your car!!". When I asked who could do it in Boone they said nobody and the reason they gave was that the labor on a wiring harness can be six hours or it could be 26 hours so the, being shorthanded, just did not have the time to put in, but I hope it was not because I was an outsider to Boone, traveling across country coming from the Charlotte area, my car pooped out on the first 100 mile leg of my trip. I just hope they didn't see that they couldn't fix it because I was a stranger, that's my biggest concern. So the reason for three stars is that they couldn't touch my car but then after three weeks of sitting behind there their garage in the field with dozens of other cars, and half my life on top of my car and inside it, the car was OK and nothing was stolen which is nice. They would check it once in a while, making sure nobody had taken anything off the top. So guess who actually repaired my car? I did !!!!! They had show me the wiring harness and it was easily accessible and a hot air hose had exploded and was melted the insulation on about 15 wires. All that had to be done was black electrical tape, I separated the wires which none were broken or even damaged by the heat, I electrical taped them individually, then tape the whole harness and all the wires to this themselves. They were nice enough when I was done, to jump my car and it now purrs like a kitten, but they didn't do this, no one would touch it as I said, and I repaired it myself in about 6 1/2 or seven hours after it was sitting there for 3 1/2 damn weeks. Well, all the guys were surprised and flabbergasted, including the owner who I hit up immediately for a job because they are shorthanded. Nobody's called me back, come on Terry give me a call, That is the owner. I am only giving them three stars because they wouldn't touch my car and I was a stranger, and they had many regular customers cars that they had to work on so I assumed that was the reason being shorthanded. Overall great place nice people but if you have a wiring harness issue, don't expect them to fix it, fix it yourself ha ha ha, yeah I rubbed it in to the manager and the mechanics when I handed her tools back and said it was fixed. read more

I tried to use these guys for my personal vehicle 2 years ago and they were unbearably rude. Rolling their eyes and shaking their head. So I left and never came back. Came back today for a company fleet vehicle and even worse. Good mechanics are hard to find but it's not worth hiring rude and unprofessional individuals. I'll def not be coming here even for fleet vehicle work, and I'll obviously never recommend this company. read more

On vacation from FL. I found these great Mechanic's after a very disappointing stop at the local Chrysler Dealer with my near-new RAM Promaster RV. I simply asked for an odd fuse to be researched /changed and they rudely turned me away offering an appointment in a week. Luckily one of the Service Reps, jumped-in, as I was leaving, and recommended these fine people. They took me under their wing and made every effort to help. They are 'tucked behind' the local Nissan Dealer so, easy to look past. (larger sign needed?) Make sure you make the effort to find them - it's well worthwhile! read more