I made an appointment online, and had to reschedule due to my school presentations being changed with the pandemic. Not only was BTC very accommodating with changing the appointment; but they were fantastic for getting my breaks inspected and replaced. The owner (I presume) asked me why I thought the brakes might be bad, and didn't patronize me with my answers, which I find happens a lot in mechanics shops. I was extremely pleased with how kind and professionally they treated me. They also showed me how bad my breaks were and managed get me in and out within an hour! And to top it off, the owner gave me a little discount. I've already scheduled another service to be done next week. Great experience. Thanks BTC! read more

Hard to believe that service garages like this still exist. Honest as the day is long. Got 4 tires. Originally they said I still had 20k miles left on them, but the snow was coming so now got tires. Best price that I could find. Today getting transmission fluid changed. read more

I'll start by saying the repair was done properly. The reason for my rating is that they lost my keys. I walked the 2 miles to the shop (on a 30-degree day), paid for the service, and was told they couldn't find my keys. Ok - that's a problem...what's the solution? I had to be at work in an hour. How did they help me get back home or to work? They didn't. Apparently, they looked until after closing time, and when they didn't find my keys, did they call and tell me what the status was and how they were going to fix it? No, they closed for the weekend and left me to fend for myself getting to work and my studies. There is no Uber in Boone, so that's a challenge. It's Monday and I still haven't heard a peep from these people. I wonder how the owners would feel if a business treated their college-student daughter this way? read more

I had a problem with my tire and happened to see BTC on my way home. I stopped in and they diagnosed the problem and changed my tire within 10 minutes. Great service, much appreciated! read more

Really impressed with this place. Excellent service. Honest.

Great price and fast, friendly service. They saved me almost $600 by recommending a tire brand that so far is outlasting my original "designer tires." read more

These guys want to fix your car and make sure you are happy with their service. No shadiness or unnecessary charges. Good honest mechanics who only charge you if it's fixed. I wish more mechanics operate the way these guys do. Honesty and reliability like this is few and far between. Very knowledgeable and experienced as well. read more

Friendly and helpful. The day after a snow storm I stopped to see if they could replace the windshield wiper blades I was met with a smile and the promise 'we will be with you in a minute'. My windshield wiper blades where replaced and I was back on the road within 10 minutes. Great service! read more

My car had a nail in a tire, which was causing a slow leak. I made an appointment and brought the car in to Boone Tire Center. Clint, the service tech who fixed it, could not have been more cordial and fixed the tire in about 15 minutes. I would recommend Boone Tire Center to anyone who is looking for good old fashioned, friendly service with a smile. read more

Larry is the very best mechanic around. I've been bringing my cars to him for 14 years. He and the other staff are always fair in pricing and willing to help even if you just pull in to air up your tires. I live 3 hours away now but still schedule to have him do my checks ups anytime I'm in the area. read more

Boone Tire Center - Larry, the friendliest guy you'll ever meet :) - Tires Near Me - Boone, North Carolina

I would not recommend this shop to anyone and would further encourage anyone seeking to do business with them to look elsewhere. I filed complaints with the Better Business Bureau and AAA stating the same. My sons pickup was leaking antifreeze from around the base of the timing cover. AAA towed the truck and recommended shop. Based on their recommendation, Boone Tire Center replaced the timing cover gasket. When my son went to pick up the truck, he started it up only to find that there was now a severe grinding noise coming from the timing chain area of the engine. When he asked the mechanic to take a look and explained to him that that noise was new and was not there when the truck arrived there, he was told that it was the alternator going bad. My son then replaced the alternator and the noise persisted. My son took the truck back to Boone Tire center and asked them to again take a look. They then claimed that the grinding noise was actually a ticking noise coming from the fuel pump. My son stated that the noise wasn't coming from the fuel pump and the mechanics became belligerent, insisting that nothing they did could make that noise. I spoke to the owner myself, who told me that we should take our business elsewhere if we didn't believe him and that he would not look at the truck anymore. My son immediately took the truck to another mechanic who listened to it for five seconds and said something was rubbing against the timing chain. Since I live a few hours away. My son had taken videos of the engine running immediately prior to the repair, immediately after the repair, and after the alternator had been replaced and sent it to me for advice. The noise is conspicuously absent in the first video and obviously present in both of the latter videos. The mechanic then claimed he could hear no noise whatsoever. read more

My boyfriend and I are on vacation out here and unfortunately had some car trouble, but Drew was very helpful! Even with the local college graduation going on, causing them to be completely booked, he found time to squeeze us in so we could continue our trip! We enjoyed excellent hospitality and were given some awesome local recommendations. Would recommend this place to anyone! read more

Fantastic group of employees at this tire center. I was in a jam right before closing on a Friday night and was given excellent service with great care. Friendly courteous service! Hard to come buy these days. Give them a visit, you'll leave happy. read more

Everything I want in a place I take my car for tires and repairs. Service is friendly and honest. Communication is great and I feel valued as a customer. Prices are fair. I feel assured that my questions will be answered and my needs will be addressed. read more

The staff did a great job! I came into Boobe to see my daughters; of course their car required immediate attention. Boone Tire was able to fit me into their busy schedule and have the car out the door within one hour (rotate tires and oil change). Very pleased with their services. read more

These are the absolute sweetest people you will ever have the pleasure of meeting. They are always quick to get you scheduled, even last minute and are always smiling and happy to see you when you walk in. The prices are so reasonable and I can leave my car knowing it will be well taken care of. Clint at the front desk is the nicest person I have ever been helped out by at a car shop and probably anywhere else for that matter. They are honest and you can tell they take pride in what they do. You guys are the best! read more

Wonderful! Friendly, honest folks. Quick service. I came in @9am, walked to Waffle House for breakfast and came back and my tire was changed and ready to go. Love it! read more

My husband and I stopped at Boone when we had a problem with one of our tires while on a long car trip. We were prepared to wait for hours and be overcharged, but we were wrong! They worked us into their busy schedule and fixed the problem at a great price. Their customer service and the quality of the work were wonderful. If it weren't 300 miles from our home, we would be lifelong customers. read more