Great price and a very short wait in a tidy waiting room…read more Everyone was friendly and efficient. No complaints. Will definitely be a repeat customer.

Won't go anywhere else in Boone, so kind and explained everything to me. Treated me with respect…read moreand weren't dismissive like all the other places I've gone. They were really fast and checked my fluids. Had a TV to pass the time, didn't even finish an episode of the office Clean, had coffee and bouncy chairs.

Team delivers great customer service, conveys trust and felt like they were fair and honest.read more

Amazing service! Jade was very kind and helpful. Kept me in the know about every little detail!…read moreThey took great care of my car and very reasonable prices. The best of it all I got back to my car with A GOODIE BAG OF COOKIES! How could you not love cookies!!

Highly Recommend. Very friendly, affordable, and efficient. I will never go anywhere else in Boone…read moreto get my oil changed.

Our car was overdue for an oil change and my daughter wouldn't be coming home in the near future so…read moreI looked up potential places to take it. I saw the Oil exchange on Yelp and it it good ratings and favorable comments. This is the first time my daughter took the car for an oil change so I was looking for a place that not only gave great service but, also treated young ladies with decency and respect. Well, when my daughter walked in a very nice young lady waited on her and she was great! I don't have a name but, she worked the opening shift on 9/19/23. I told my daughter what type of oil to ask for and the female employee already knew what the car required. Needless to say we will be back and I hope we get the same employee(s) to perform our service.

I made an appointment one day and the next, I took car I was considering buying over for an…read moreinspection. The fee to do so was very reasonable, less than I expected. The car was in good shape but they did find a few suggestions to upgrade the ride and safety, such as old tires were starting to dry rot, and breaks needed maintenance. The staff on the phone and in person was very friendly. They got my car in and out in a reasonable amount of time. I was able to walk down to Sandie's Restaurant and grab lunch while waiting. I will definitely use them again when in the area and have a need.

I can't remember the last time I met a person that should wear a super hero cape. The service and…read morethe willingness to help us in a time of need was nothing short of miraculous. Fantastic company!!

I am updating my review…read more We had an issue with the oil pan, but Zack sent the information to corporate for resolve. He quickly refunded the oil change while I awaited for email correspondence from the regional manager, Tyler. He apologized for not getting back to me sooner and fixing the situation. I want to give a shout out to Tyler and Zack for quickly resolving the situation. These guys provide excellent service and will make it right.

Everyone who works here is incredible! So kind, respectful, knowledgeable and charming. It's hard…read moreto come by these days. Thank you Take 5!

I brought my car in this morning to deal with a potential transmission issue. After reading…read morenumerous reviews from people raising concerns about up-charging, I contacted the shop around an hour later and clearly stated I only wanted the diagnostic and that no work should be done until I received a quote first. After several back and forth calls between multiple parties, It was made clear that I would not be using Mr. Tire's services and would instead work to arrange a tow through my insurance to take my car elsewhere to be service. Several hours later, I left campus to retrieve my car so i could move it to another lot to make towing easier. After arriving, I found that my car was no longer in the lot. When i spoke with the front desk, I was told that my car had already been towed. This was extremely concerning as I had not authorized any tow through Mr. Tire. Several calls later, I learned that my vehicle was wrongfully towed by Hampton's Body Shop, which introduced an entirely separate set of unprofessional conduct. If I had not stopped by Mr. Tire to retrieve my car I would have never known that my car was towed. According to the front desk employee, a tow truck driver entered the shop and asked if he could tow a "black Jeep Cherokee." My Cherokee is gray. Despite the discrepancy, the employee handed over my keys with no verification process, no confirmation of the tow request, no license plate check, no identification, and no permission from me. This shows an extreme and unacceptable liability issue. My vehicle was released without any consent from me, removed from the lot, and not given any information of where it was for two hours. The only apology I received came from an employee who had little to no involvement in the incident and described it as "carelessness." I will be escalating this incident further with Mr. Tire and Hampton's body shop and expect a formal response addressing how this happened, what actions are being taken regarding it, and what steps Mr. Tire will take to ensure this never happens again.

This is my third trip to Boone getting a nail in a rental car tire, but my first trip to Mr. Tire…read more It was Sunday afternoon. A friend who lives in Boone told me to make an appointment. I made the appointment for 2 p.m. but ended up being available to go around 12:30 p.m. I was welcomed by the wonderful man at the front desk - Christian - as soon as I walked in the door. There were two tire fixes ahead of me plus another person was waiting for a set of new tires to be installed. Christian explained they only had two techs on Sunday, but optimistically told me they would get to my tire fix as soon as possible. Every single person who came in the store was greeted with the same cheer and with the same facts so that everyone understood they were understaffed given the many customers, and there might be delays. We were all game. The techs worked so hard. One even had to stop and go to another Mr. Tire store to pick up a fourth tire for the set being installed, causing what could have been an even bigger delay, but they handled that super quickly too! The techs worked seamlessly with Christian and he with them. So, even though they were understaffed they got us all in and out quickly. My car was done in about hour and it only cost $27! The piece de resistance? I found out that Christian had only been working at Mr. Tire for about a week and a half. He handled every snag, hiccup, etc. with grace. Mr. Tire -- You are lucky to have Christian. He is a gem. He treated every customer with care and supported your technicians in every way he could. Best Boone Tire Fix Ever!

Great service, staff is knowledgeable and friendly. Found my new regular oil change place.read more

Take all my vehicles there. Service is correct, efficient, cost effective and the 15% veterans…read morediscount is the best in the industry. I am very happy and very satisfied.

They replaced my tire within the hour. They had the exact tire in stock that I needed replaced. The…read moreprice was very comparable to other tire shops. I highly recommend them for your tire needs.

My Daughter must've ran over some rocks or logs or something. These guys put new tires all the way…read morearound and a new ball joint and gave her car a front end alignment. And got her back on the road. Thank you.

I had to have a car towed here unannounced on a Saturday when it broke down while my son was on his…read moreway to work. I called and left a voicemail for Local's late Saturday night then followed up Monday morning with another call. They already had my vehicle in the line up. They were able to diagnose and repair my Nissan Murano by Wednesday of that week and were pleasant to work with throughout. I can comfortably recommend based on a couple of repairs there over the past few years.

Service was absolutely amazing. They made sure that I had my car back in time knowing that I have…read morework. I called them on a Thursday and they got me in by Friday. Very kind to college student students. Was driving away in my boyfriend's car and the guy flagged us down to let us know that his brake light was out. If I have any future car problems you bet i will be coming back here!!!