Great price and a very short wait in a tidy waiting room…read more Everyone was friendly and efficient. No complaints. Will definitely be a repeat customer.

Won't go anywhere else in Boone, so kind and explained everything to me. Treated me with respect…read moreand weren't dismissive like all the other places I've gone. They were really fast and checked my fluids. Had a TV to pass the time, didn't even finish an episode of the office Clean, had coffee and bouncy chairs.

I am updating my review…read more We had an issue with the oil pan, but Zack sent the information to corporate for resolve. He quickly refunded the oil change while I awaited for email correspondence from the regional manager, Tyler. He apologized for not getting back to me sooner and fixing the situation. I want to give a shout out to Tyler and Zack for quickly resolving the situation. These guys provide excellent service and will make it right.

Everyone who works here is incredible! So kind, respectful, knowledgeable and charming. It's hard…read moreto come by these days. Thank you Take 5!

Team delivers great customer service, conveys trust and felt like they were fair and honest.read more

Amazing service! Jade was very kind and helpful. Kept me in the know about every little detail!…read moreThey took great care of my car and very reasonable prices. The best of it all I got back to my car with A GOODIE BAG OF COOKIES! How could you not love cookies!!

The staff is super friendly. I stopped in with a tire leak…read moreand they were diligent in finding the culprit. Price was reasonable.

Had a low tire pressure while in Boone. They took care of us with no notice. In less than an hour…read moreof drive up I was back in the road and it only cost $20! Amazingly, witness them helping 2 other groups were they advised them they were good to go without charging them anything. Great people. Will return if I ever need it.

Now known as Performance Tire & Auto, i came in on a Saturday. Brought my own tires and was told…read moreit would be $25 to install each tire. They got starter quick, so figuered it write a review while i wait. I rather shop locally and help out small bussiness.

The place is under New Management now (since the beginning of 2022, I believe), and I do recommend…read morethem for being trustworthy and honest. I brought in my Prius due to a tire problem. They were able to resolve it. If you work for the Post Office, you'll be welcomed there.

I had to have a car towed here unannounced on a Saturday when it broke down while my son was on his…read moreway to work. I called and left a voicemail for Local's late Saturday night then followed up Monday morning with another call. They already had my vehicle in the line up. They were able to diagnose and repair my Nissan Murano by Wednesday of that week and were pleasant to work with throughout. I can comfortably recommend based on a couple of repairs there over the past few years.

Service was absolutely amazing. They made sure that I had my car back in time knowing that I have…read morework. I called them on a Thursday and they got me in by Friday. Very kind to college student students. Was driving away in my boyfriend's car and the guy flagged us down to let us know that his brake light was out. If I have any future car problems you bet i will be coming back here!!!

I brought my car in this morning to deal with a potential transmission issue. After reading…read morenumerous reviews from people raising concerns about up-charging, I contacted the shop around an hour later and clearly stated I only wanted the diagnostic and that no work should be done until I received a quote first. After several back and forth calls between multiple parties, It was made clear that I would not be using Mr. Tire's services and would instead work to arrange a tow through my insurance to take my car elsewhere to be service. Several hours later, I left campus to retrieve my car so i could move it to another lot to make towing easier. After arriving, I found that my car was no longer in the lot. When i spoke with the front desk, I was told that my car had already been towed. This was extremely concerning as I had not authorized any tow through Mr. Tire. Several calls later, I learned that my vehicle was wrongfully towed by Hampton's Body Shop, which introduced an entirely separate set of unprofessional conduct. If I had not stopped by Mr. Tire to retrieve my car I would have never known that my car was towed. According to the front desk employee, a tow truck driver entered the shop and asked if he could tow a "black Jeep Cherokee." My Cherokee is gray. Despite the discrepancy, the employee handed over my keys with no verification process, no confirmation of the tow request, no license plate check, no identification, and no permission from me. This shows an extreme and unacceptable liability issue. My vehicle was released without any consent from me, removed from the lot, and not given any information of where it was for two hours. The only apology I received came from an employee who had little to no involvement in the incident and described it as "carelessness." I will be escalating this incident further with Mr. Tire and Hampton's body shop and expect a formal response addressing how this happened, what actions are being taken regarding it, and what steps Mr. Tire will take to ensure this never happens again.

This is my third trip to Boone getting a nail in a rental car tire, but my first trip to Mr. Tire…read more It was Sunday afternoon. A friend who lives in Boone told me to make an appointment. I made the appointment for 2 p.m. but ended up being available to go around 12:30 p.m. I was welcomed by the wonderful man at the front desk - Christian - as soon as I walked in the door. There were two tire fixes ahead of me plus another person was waiting for a set of new tires to be installed. Christian explained they only had two techs on Sunday, but optimistically told me they would get to my tire fix as soon as possible. Every single person who came in the store was greeted with the same cheer and with the same facts so that everyone understood they were understaffed given the many customers, and there might be delays. We were all game. The techs worked so hard. One even had to stop and go to another Mr. Tire store to pick up a fourth tire for the set being installed, causing what could have been an even bigger delay, but they handled that super quickly too! The techs worked seamlessly with Christian and he with them. So, even though they were understaffed they got us all in and out quickly. My car was done in about hour and it only cost $27! The piece de resistance? I found out that Christian had only been working at Mr. Tire for about a week and a half. He handled every snag, hiccup, etc. with grace. Mr. Tire -- You are lucky to have Christian. He is a gem. He treated every customer with care and supported your technicians in every way he could. Best Boone Tire Fix Ever!

I made an appointment online, and had to reschedule due to my school presentations being changed…read morewith the pandemic. Not only was BTC very accommodating with changing the appointment; but they were fantastic for getting my breaks inspected and replaced. The owner (I presume) asked me why I thought the brakes might be bad, and didn't patronize me with my answers, which I find happens a lot in mechanics shops. I was extremely pleased with how kind and professionally they treated me. They also showed me how bad my breaks were and managed get me in and out within an hour! And to top it off, the owner gave me a little discount. I've already scheduled another service to be done next week. Great experience. Thanks BTC!

Hard to believe that service garages like this still exist. Honest as the day is long…read more Got 4 tires. Originally they said I still had 20k miles left on them, but the snow was coming so now got tires. Best price that I could find. Today getting transmission fluid changed.

Went there because my Daughter needed a state emmisions inspection and very few inspetion staions…read morein Boone do them. We were told they didn't do emmisions until 1pm. We came back At 1pm and they took the car in and in a few minutes I was told rhe car failed because it hac a bald tire. When they pulled it out and I had paid for the failed in spection I ask which tire. After this myself who has been a inspector in another county for 30 yrs. and three other Boone safty inspectors could not find anything wrong wtih any of the tires. Do not take your car here unless you want to pay for something you don't need. I think they are dishonest or don't know how the proper inspection is done. They just want to sell someone from out of town a tire to pad the bill.

Thank you Gail and Taylor for helping out in a pinch on my tire with a nice big screw in it. I…read moreknow the shop was very busy and you were so nice. FIVE STARS for sure.

They replaced my tire within the hour. They had the exact tire in stock that I needed replaced. The…read moreprice was very comparable to other tire shops. I highly recommend them for your tire needs.

My Daughter must've ran over some rocks or logs or something. These guys put new tires all the way…read morearound and a new ball joint and gave her car a front end alignment. And got her back on the road. Thank you.