The directions to this place is wrong. They are not located on old king street. They are located on…read more221/421 just past Toyota/suburb dealer across from Verizon. Very nice people good service and quick. Will use again. Not the most glamorous place but who wants to pay for glitz and glitter? I would rather have clean and friendly

Great price and a very short wait in a tidy waiting room…read more Everyone was friendly and efficient. No complaints. Will definitely be a repeat customer.

While on a camping trip, the Check Engine light on my 2007 Jeep Wrangler came on. As it was after…read morehours, I made an online appointment with Avery Automotive for the next morning. I was checked in professionally and in a friendly manner, and had my car checked for possible causes. The problem was an exhaust leak. After discussing the pros and cons of having it repaired there rather than waiting until I was home were discussed frankly, and I decided to wait. I was not charged anything for the time they had spent with me and diagnosing the problem. I will definitely return there if I need help during another visit in the area. I couldn't ask for a better encounter!

I made an appointment one day and the next, I took car I was considering buying over for an…read moreinspection. The fee to do so was very reasonable, less than I expected. The car was in good shape but they did find a few suggestions to upgrade the ride and safety, such as old tires were starting to dry rot, and breaks needed maintenance. The staff on the phone and in person was very friendly. They got my car in and out in a reasonable amount of time. I was able to walk down to Sandie's Restaurant and grab lunch while waiting. I will definitely use them again when in the area and have a need.

Team delivers great customer service, conveys trust and felt like they were fair and honest.read more

Amazing service! Jade was very kind and helpful. Kept me in the know about every little detail!…read moreThey took great care of my car and very reasonable prices. The best of it all I got back to my car with A GOODIE BAG OF COOKIES! How could you not love cookies!!

I stopped yesterday For an oil change and they actually could do it right then and the prices are…read moregreat. I will be going back and referring them also.

Highly Recommend. Very friendly, affordable, and efficient. I will never go anywhere else in Boone…read moreto get my oil changed.

I am updating my review…read more We had an issue with the oil pan, but Zack sent the information to corporate for resolve. He quickly refunded the oil change while I awaited for email correspondence from the regional manager, Tyler. He apologized for not getting back to me sooner and fixing the situation. I want to give a shout out to Tyler and Zack for quickly resolving the situation. These guys provide excellent service and will make it right.

Very disappointing experience at Take 5 in Boone…read more I have been a longtime Take 5 customer, so I sent my son to this location during normal business hours to have my Jeep inspected. Daylen initially told him they did not have the proper equipment to perform the inspection. When my son followed up by phone, Daylen acknowledged that the issue was apparently not the equipment, but that he simply did not want to do the inspection. I then called the location myself and spoke with Carson. Importantly, Carson did not know that I was connected to the Jeep that had previously been turned away. I asked him if I could bring in a Jeep of the same make, model, and year for inspection, and he said there would be no problem doing it. I told my son to return to the location. I then spoke with Carson again and asked why the inspection couldn't have been done earlier. His response was an extremely convoluted explanation that simply did not make sense when compared with what had already been told to me and my son. It came across as an attempt to explain away what had happened rather than a credible explanation of why the vehicle was initially refused. Carson ultimately said he would do the inspection "since I called." The inspection was completed without issue, which makes the original claim about not having the proper equipment particularly difficult to understand. North Carolina Administrative Code 19A NCAC 03D .0523(d) states that an inspection station "shall inspect any vehicle presented for inspection" subject to the applicable exceptions. I understand that a station may legitimately be unable to inspect a vehicle if it lacks the required equipment or otherwise cannot legally perform the inspection. That does not appear to be what happened here. The fact that Carson independently confirmed that a Jeep of the exact same make, model, and year could be inspected--without knowing about the earlier interaction--makes the situation even more concerning. I have been a longtime Take 5 customer, but this experience was unprofessional and has seriously undermined my trust in the Boone location. I should not have had to make multiple phone calls and effectively challenge the explanation I was given simply to receive a service the location was capable of providing.

The staff is super friendly. I stopped in with a tire leak…read moreand they were diligent in finding the culprit. Price was reasonable.

Had a low tire pressure while in Boone. They took care of us with no notice. In less than an hour…read moreof drive up I was back in the road and it only cost $20! Amazingly, witness them helping 2 other groups were they advised them they were good to go without charging them anything. Great people. Will return if I ever need it.

Now known as Performance Tire & Auto, i came in on a Saturday. Brought my own tires and was told…read moreit would be $25 to install each tire. They got starter quick, so figuered it write a review while i wait. I rather shop locally and help out small bussiness.

If you are looking for honesty, quality and all around awesome customer service then you need to go…read morehere! I have been talking my vehicle here for over 2 years for tires and repairs and I have never been disappointed. If you need to stay to wait on your vehicle they have a cozy waiting area with a TV. I actually don't mind waiting there for my vehicle.

We were visiting Banner Elk from out of town and got a piece of metal in our tire. Very few options…read moreon a Saturday of where to go, but Mr. Tire was open and got us in within 30 minutes. They patched it up and checked all the other tires. Very grateful! Staff was all very kind as well. Thank you!!

Tire change lasted 1 1/2 hour with appointment , car inspection was incorrect and took and I took…read moreit to another inspector and they said they where selling parts it did not need ! High prices on tire changes ( $ 50 dollars cheaper 1 mile down the road on 4 tires ) . no value !

These guys are honest. They have good prices. And they go out of the way to keep you happy. I…read morehighly recommend these guys. And I don't do that often . They have a customer for life now

I can't express enough how grateful I am for Phil's help during a stressful situation. I drove from…read moreVirginia to North Carolina, and when I arrived, I immediately noticed a strange noise coming from my car. I was feeling overwhelmed After receiving an estimate from another shop that didn't properly check my car, my car was was now facing the possibility of a $1,600 repair without even knowing what was really wrong. I turned to Yelp for help. Within 15 minutes of submitting a request, Phil called me. He carefully listened to my concerns, reviewed the videos I sent, and offered honest advice. He explained the worst-case scenarios but also talked about potential minor issues that could be causing the noise. Phil's honesty and transparency immediately put me at ease. He told me to bring the car in first thing the next morning. When I arrived, Phil made me feel right at home. He took a thorough look at my car ("Betty," as I call her), and without hesitation, called his buddy to deliver the timing chain guide. While working on my car, Phil explained what went wrong and showed me the worn-out parts. He even took us on a test drive to make sure the engine was okay and topped off my oil. We were at Phil's shop from 8:30 AM to about 12:30 PM, and during that time, Phil made sure we felt comfortable. He shared the beauty of his property with us, from his cows to the peaceful creek in his backyard, and entertained us with great stories. His kindness and hospitality made all the difference. I'm beyond thankful for Phil's honesty, care, and transparency throughout the entire process. He didn't just treat me like another customer; he took the time to listen, explain, and fix my car in the most honest and cost-effective way possible. If you ever find yourself in need of a mechanic who truly cares about you and your car, Phil is your guy. Phil, if you read this, please know we will never forget how you helped us, and we'll be sure to drop by some goodies as a token of our appreciation. Thank you ($400) Phils Charge