Great price and a very short wait in a tidy waiting room…read more Everyone was friendly and efficient. No complaints. Will definitely be a repeat customer.

Won't go anywhere else in Boone, so kind and explained everything to me. Treated me with respect…read moreand weren't dismissive like all the other places I've gone. They were really fast and checked my fluids. Had a TV to pass the time, didn't even finish an episode of the office Clean, had coffee and bouncy chairs.

While on a camping trip, the Check Engine light on my 2007 Jeep Wrangler came on. As it was after…read morehours, I made an online appointment with Avery Automotive for the next morning. I was checked in professionally and in a friendly manner, and had my car checked for possible causes. The problem was an exhaust leak. After discussing the pros and cons of having it repaired there rather than waiting until I was home were discussed frankly, and I decided to wait. I was not charged anything for the time they had spent with me and diagnosing the problem. I will definitely return there if I need help during another visit in the area. I couldn't ask for a better encounter!

I made an appointment one day and the next, I took car I was considering buying over for an…read moreinspection. The fee to do so was very reasonable, less than I expected. The car was in good shape but they did find a few suggestions to upgrade the ride and safety, such as old tires were starting to dry rot, and breaks needed maintenance. The staff on the phone and in person was very friendly. They got my car in and out in a reasonable amount of time. I was able to walk down to Sandie's Restaurant and grab lunch while waiting. I will definitely use them again when in the area and have a need.

Never did I think I would be giving 5 stars to an auto mechanic. Ive been to a few places out in…read moreBoone to get my car serviced and I have NEVER been treated with such respect while getting my car serviced. I usually get very anxious when I go to a repair shop since I know nothing about cars, I am a female, and Im always scared I will be getting played into over paying like many other mechanics have done. While being immediately greeted and taken care of, they lent me a loaner car while my car was in the shop. Periodically thought the day they kept me up to speed on where my car was, what the issues were and what the price of each would be. It made me feel EXTREMELY comfortable that my car was in the right hands. I dropped my car off at 8 am and by 3 pm it was all done! What shocked me more than the amazing service that was provided here was that my car was vacuumed clean when I picked it up. I have NEVER had a mechanic shop EVER care for my car as much as L&N Performance. I cannot recommend them enough if you're looking to get your car serviced, 10/10! All I can say is this will be the ONLY place I get my car serviced ever again! Thank you all for the amazing service! Big plus is they are very Covid safe! And as someone who's not a local, it meant a lot to see they care about their employees and their customers! Thank you all!

Team delivers great customer service, conveys trust and felt like they were fair and honest.read more

I stopped yesterday For an oil change and they actually could do it right then and the prices are…read moregreat. I will be going back and referring them also.

Highly Recommend. Very friendly, affordable, and efficient. I will never go anywhere else in Boone…read moreto get my oil changed.

I am updating my review…read more We had an issue with the oil pan, but Zack sent the information to corporate for resolve. He quickly refunded the oil change while I awaited for email correspondence from the regional manager, Tyler. He apologized for not getting back to me sooner and fixing the situation. I want to give a shout out to Tyler and Zack for quickly resolving the situation. These guys provide excellent service and will make it right.

Very disappointing experience at Take 5 in Boone…read more I have been a longtime Take 5 customer, so I sent my son to this location during normal business hours to have my Jeep inspected. Daylen initially told him they did not have the proper equipment to perform the inspection. When my son followed up by phone, Daylen acknowledged that the issue was apparently not the equipment, but that he simply did not want to do the inspection. I then called the location myself and spoke with Carson. Importantly, Carson did not know that I was connected to the Jeep that had previously been turned away. I asked him if I could bring in a Jeep of the same make, model, and year for inspection, and he said there would be no problem doing it. I told my son to return to the location. I then spoke with Carson again and asked why the inspection couldn't have been done earlier. His response was an extremely convoluted explanation that simply did not make sense when compared with what had already been told to me and my son. It came across as an attempt to explain away what had happened rather than a credible explanation of why the vehicle was initially refused. Carson ultimately said he would do the inspection "since I called." The inspection was completed without issue, which makes the original claim about not having the proper equipment particularly difficult to understand. North Carolina Administrative Code 19A NCAC 03D .0523(d) states that an inspection station "shall inspect any vehicle presented for inspection" subject to the applicable exceptions. I understand that a station may legitimately be unable to inspect a vehicle if it lacks the required equipment or otherwise cannot legally perform the inspection. That does not appear to be what happened here. The fact that Carson independently confirmed that a Jeep of the exact same make, model, and year could be inspected--without knowing about the earlier interaction--makes the situation even more concerning. I have been a longtime Take 5 customer, but this experience was unprofessional and has seriously undermined my trust in the Boone location. I should not have had to make multiple phone calls and effectively challenge the explanation I was given simply to receive a service the location was capable of providing.

Excellent service - helped me on 2 occasions. One my battery was acting funny like it was dead but…read moreit was intermittent - it turns out the battery connector was corroded and they fixed it quickly. 2nd time was an error code on the car and they resolved it fast. Would highly recommend. Free shuttle service also

The staff is super friendly. I stopped in with a tire leak…read moreand they were diligent in finding the culprit. Price was reasonable.

If you are looking for honesty, quality and all around awesome customer service then you need to go…read morehere! I have been talking my vehicle here for over 2 years for tires and repairs and I have never been disappointed. If you need to stay to wait on your vehicle they have a cozy waiting area with a TV. I actually don't mind waiting there for my vehicle.

Now known as Performance Tire & Auto, i came in on a Saturday. Brought my own tires and was told…read moreit would be $25 to install each tire. They got starter quick, so figuered it write a review while i wait. I rather shop locally and help out small bussiness.

We were visiting Banner Elk from out of town and got a piece of metal in our tire. Very few options…read moreon a Saturday of where to go, but Mr. Tire was open and got us in within 30 minutes. They patched it up and checked all the other tires. Very grateful! Staff was all very kind as well. Thank you!!

Tire change lasted 1 1/2 hour with appointment , car inspection was incorrect and took and I took…read moreit to another inspector and they said they where selling parts it did not need ! High prices on tire changes ( $ 50 dollars cheaper 1 mile down the road on 4 tires ) . no value !

I made an appointment online, and had to reschedule due to my school presentations being changed…read morewith the pandemic. Not only was BTC very accommodating with changing the appointment; but they were fantastic for getting my breaks inspected and replaced. The owner (I presume) asked me why I thought the brakes might be bad, and didn't patronize me with my answers, which I find happens a lot in mechanics shops. I was extremely pleased with how kind and professionally they treated me. They also showed me how bad my breaks were and managed get me in and out within an hour! And to top it off, the owner gave me a little discount. I've already scheduled another service to be done next week. Great experience. Thanks BTC!

Hard to believe that service garages like this still exist. Honest as the day is long…read more Got 4 tires. Originally they said I still had 20k miles left on them, but the snow was coming so now got tires. Best price that I could find. Today getting transmission fluid changed.