Cancel

    Open app

    Search

    New River Tire & Alignment Co

    3.5 (8 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - New River Tire & Alignment Co

    Tire balancing

    Tire installation

    Tire repair

    New River Tire & Alignment Co Photos

    You might also consider

    Recommended Reviews - New River Tire & Alignment Co

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - New River Tire & Alignment Co

    You might also consider

    Verify this business for free

    People searched for Tires 283 times last month within 15 miles of this business.

    Verify this business

    Mr. Tire Auto Service Centers

    Mr. Tire Auto Service Centers

    (61 reviews)

    We were visiting Banner Elk from out of town and got a piece of metal in our tire. Very few options…read moreon a Saturday of where to go, but Mr. Tire was open and got us in within 30 minutes. They patched it up and checked all the other tires. Very grateful! Staff was all very kind as well. Thank you!!

    I brought my car in this morning to deal with a potential transmission issue. After reading…read morenumerous reviews from people raising concerns about up-charging, I contacted the shop around an hour later and clearly stated I only wanted the diagnostic and that no work should be done until I received a quote first. After several back and forth calls between multiple parties, It was made clear that I would not be using Mr. Tire's services and would instead work to arrange a tow through my insurance to take my car elsewhere to be service. Several hours later, I left campus to retrieve my car so i could move it to another lot to make towing easier. After arriving, I found that my car was no longer in the lot. When i spoke with the front desk, I was told that my car had already been towed. This was extremely concerning as I had not authorized any tow through Mr. Tire. Several calls later, I learned that my vehicle was wrongfully towed by Hampton's Body Shop, which introduced an entirely separate set of unprofessional conduct. If I had not stopped by Mr. Tire to retrieve my car I would have never known that my car was towed. According to the front desk employee, a tow truck driver entered the shop and asked if he could tow a "black Jeep Cherokee." My Cherokee is gray. Despite the discrepancy, the employee handed over my keys with no verification process, no confirmation of the tow request, no license plate check, no identification, and no permission from me. This shows an extreme and unacceptable liability issue. My vehicle was released without any consent from me, removed from the lot, and not given any information of where it was for two hours. The only apology I received came from an employee who had little to no involvement in the incident and described it as "carelessness." I will be escalating this incident further with Mr. Tire and Hampton's body shop and expect a formal response addressing how this happened, what actions are being taken regarding it, and what steps Mr. Tire will take to ensure this never happens again.

    New River Tire & Alignment Co - tires - Updated September 2026

    Loading...
    Loading...
    Loading...