I made an appointment online, and had to reschedule due to my school presentations being changed…read morewith the pandemic. Not only was BTC very accommodating with changing the appointment; but they were fantastic for getting my breaks inspected and replaced. The owner (I presume) asked me why I thought the brakes might be bad, and didn't patronize me with my answers, which I find happens a lot in mechanics shops. I was extremely pleased with how kind and professionally they treated me. They also showed me how bad my breaks were and managed get me in and out within an hour! And to top it off, the owner gave me a little discount. I've already scheduled another service to be done next week. Great experience. Thanks BTC!

Hard to believe that service garages like this still exist. Honest as the day is long…read more Got 4 tires. Originally they said I still had 20k miles left on them, but the snow was coming so now got tires. Best price that I could find. Today getting transmission fluid changed.

The staff is super friendly. I stopped in with a tire leak…read moreand they were diligent in finding the culprit. Price was reasonable.

Had a low tire pressure while in Boone. They took care of us with no notice. In less than an hour…read moreof drive up I was back in the road and it only cost $20! Amazingly, witness them helping 2 other groups were they advised them they were good to go without charging them anything. Great people. Will return if I ever need it.

Now known as Performance Tire & Auto, i came in on a Saturday. Brought my own tires and was told…read moreit would be $25 to install each tire. They got starter quick, so figuered it write a review while i wait. I rather shop locally and help out small bussiness.

The place is under New Management now (since the beginning of 2022, I believe), and I do recommend…read morethem for being trustworthy and honest. I brought in my Prius due to a tire problem. They were able to resolve it. If you work for the Post Office, you'll be welcomed there.

AJ's completed a brake job on my 2008 Jeep Wrangler. Less than 10k miles on the Jeep and I had to…read morecompletely redo both the front and rear breaks. The car was not drivable when both the front and rear breaks failed at different times so I couldnt Drive 2 hours to AJs from where I live to have them fix their issue. I would Not recommend using AJs.

Great and quick service. Was able to plug two tires without our wheel lock. I highly recommend AJ's.read more

They replaced my tire within the hour. They had the exact tire in stock that I needed replaced. The…read moreprice was very comparable to other tire shops. I highly recommend them for your tire needs.

My Daughter must've ran over some rocks or logs or something. These guys put new tires all the way…read morearound and a new ball joint and gave her car a front end alignment. And got her back on the road. Thank you.

I brought my car in this morning to deal with a potential transmission issue. After reading…read morenumerous reviews from people raising concerns about up-charging, I contacted the shop around an hour later and clearly stated I only wanted the diagnostic and that no work should be done until I received a quote first. After several back and forth calls between multiple parties, It was made clear that I would not be using Mr. Tire's services and would instead work to arrange a tow through my insurance to take my car elsewhere to be service. Several hours later, I left campus to retrieve my car so i could move it to another lot to make towing easier. After arriving, I found that my car was no longer in the lot. When i spoke with the front desk, I was told that my car had already been towed. This was extremely concerning as I had not authorized any tow through Mr. Tire. Several calls later, I learned that my vehicle was wrongfully towed by Hampton's Body Shop, which introduced an entirely separate set of unprofessional conduct. If I had not stopped by Mr. Tire to retrieve my car I would have never known that my car was towed. According to the front desk employee, a tow truck driver entered the shop and asked if he could tow a "black Jeep Cherokee." My Cherokee is gray. Despite the discrepancy, the employee handed over my keys with no verification process, no confirmation of the tow request, no license plate check, no identification, and no permission from me. This shows an extreme and unacceptable liability issue. My vehicle was released without any consent from me, removed from the lot, and not given any information of where it was for two hours. The only apology I received came from an employee who had little to no involvement in the incident and described it as "carelessness." I will be escalating this incident further with Mr. Tire and Hampton's body shop and expect a formal response addressing how this happened, what actions are being taken regarding it, and what steps Mr. Tire will take to ensure this never happens again.

This is my third trip to Boone getting a nail in a rental car tire, but my first trip to Mr. Tire…read more It was Sunday afternoon. A friend who lives in Boone told me to make an appointment. I made the appointment for 2 p.m. but ended up being available to go around 12:30 p.m. I was welcomed by the wonderful man at the front desk - Christian - as soon as I walked in the door. There were two tire fixes ahead of me plus another person was waiting for a set of new tires to be installed. Christian explained they only had two techs on Sunday, but optimistically told me they would get to my tire fix as soon as possible. Every single person who came in the store was greeted with the same cheer and with the same facts so that everyone understood they were understaffed given the many customers, and there might be delays. We were all game. The techs worked so hard. One even had to stop and go to another Mr. Tire store to pick up a fourth tire for the set being installed, causing what could have been an even bigger delay, but they handled that super quickly too! The techs worked seamlessly with Christian and he with them. So, even though they were understaffed they got us all in and out quickly. My car was done in about hour and it only cost $27! The piece de resistance? I found out that Christian had only been working at Mr. Tire for about a week and a half. He handled every snag, hiccup, etc. with grace. Mr. Tire -- You are lucky to have Christian. He is a gem. He treated every customer with care and supported your technicians in every way he could. Best Boone Tire Fix Ever!

Marcus was persistent and was able to get our cars out of a difficult situation. I would highly…read morerecommend Hickman's Hook.

They got out to us in a very bad snowstorm and got our car started after the battery died. They did…read morea great job, and were very helpful throughout.

I'm out of state on vacation with my kids. My tires didn't feel right on my car. I stopped in to…read moresee if it was still safe to drive. The shop was super busy, but they were able to squeeze me in to check out my car. It ended up being tar and rocks built up on my tire. The staff was super friendly. They scraped off what they could and said the rest would wear off. So thankful for their kindness since I was 8 hours away from home. I would highly recommend Kelley Brothers.

Got to give props to these guys. Up from SC busted a tire when we slid off a snow covered road…read more Patched, good as new in 40 minutes. The staff was pleasant to deal with and they realized the situation I was in 4 hours from home. Inexpensive repair as well. Thanks guys!

AWESOME service I had a nail in my tire and 2 hours before…read morewe had to check out of the hotel. They took me in fast, fixed the tire, put air in the other tires and charged me only $10. This when the other Boone tire stores were talking about huge waits and larger fees. THANKS!

Car heat wasn't working. Took it to them with the suspension that it was my heater core as the…read morepassenger floorboard was wet. I get a call saying there isn't anything wrong with the heater core but the other two things that were "broke" were "fixed". A week later, heat was still not working right so I took it back. Some wiring was wrong and it was "fixed" again. But it wasn't. Wasted $230 "fixing" my heat to find out that it was indeed a heater core. $1000 later, my heat now works. Do not recommend this place for anything other than simple fixes.

I had to have a car towed here unannounced on a Saturday when it broke down while my son was on his…read moreway to work. I called and left a voicemail for Local's late Saturday night then followed up Monday morning with another call. They already had my vehicle in the line up. They were able to diagnose and repair my Nissan Murano by Wednesday of that week and were pleasant to work with throughout. I can comfortably recommend based on a couple of repairs there over the past few years.

Service was absolutely amazing. They made sure that I had my car back in time knowing that I have…read morework. I called them on a Thursday and they got me in by Friday. Very kind to college student students. Was driving away in my boyfriend's car and the guy flagged us down to let us know that his brake light was out. If I have any future car problems you bet i will be coming back here!!!