I made an appointment online, and had to reschedule due to my school presentations being changed…read morewith the pandemic. Not only was BTC very accommodating with changing the appointment; but they were fantastic for getting my breaks inspected and replaced. The owner (I presume) asked me why I thought the brakes might be bad, and didn't patronize me with my answers, which I find happens a lot in mechanics shops. I was extremely pleased with how kind and professionally they treated me. They also showed me how bad my breaks were and managed get me in and out within an hour! And to top it off, the owner gave me a little discount. I've already scheduled another service to be done next week. Great experience. Thanks BTC!

Hard to believe that service garages like this still exist. Honest as the day is long…read more Got 4 tires. Originally they said I still had 20k miles left on them, but the snow was coming so now got tires. Best price that I could find. Today getting transmission fluid changed.

Excellent service - helped me on 2 occasions. One my battery was acting funny like it was dead but…read moreit was intermittent - it turns out the battery connector was corroded and they fixed it quickly. 2nd time was an error code on the car and they resolved it fast. Would highly recommend. Free shuttle service also

The staff is super friendly. I stopped in with a tire leak…read moreand they were diligent in finding the culprit. Price was reasonable.

If you are looking for honesty, quality and all around awesome customer service then you need to go…read morehere! I have been talking my vehicle here for over 2 years for tires and repairs and I have never been disappointed. If you need to stay to wait on your vehicle they have a cozy waiting area with a TV. I actually don't mind waiting there for my vehicle.

Now known as Performance Tire & Auto, i came in on a Saturday. Brought my own tires and was told…read moreit would be $25 to install each tire. They got starter quick, so figuered it write a review while i wait. I rather shop locally and help out small bussiness.

AJ's completed a brake job on my 2008 Jeep Wrangler. Less than 10k miles on the Jeep and I had to…read morecompletely redo both the front and rear breaks. The car was not drivable when both the front and rear breaks failed at different times so I couldnt Drive 2 hours to AJs from where I live to have them fix their issue. I would Not recommend using AJs.

Great and quick service. Was able to plug two tires without our wheel lock. I highly recommend AJ's.read more

This company is our go to place for diagnostic and obviously tires if needed…read more Quick friendly and reliable service front of the house and in the garage. Thanks Adam and Nadia

They replaced my tire within the hour. They had the exact tire in stock that I needed replaced. The…read moreprice was very comparable to other tire shops. I highly recommend them for your tire needs.

We were visiting Banner Elk from out of town and got a piece of metal in our tire. Very few options…read moreon a Saturday of where to go, but Mr. Tire was open and got us in within 30 minutes. They patched it up and checked all the other tires. Very grateful! Staff was all very kind as well. Thank you!!

Tire change lasted 1 1/2 hour with appointment , car inspection was incorrect and took and I took…read moreit to another inspector and they said they where selling parts it did not need ! High prices on tire changes ( $ 50 dollars cheaper 1 mile down the road on 4 tires ) . no value !

Marcus was persistent and was able to get our cars out of a difficult situation. I would highly…read morerecommend Hickman's Hook.

They got out to us in a very bad snowstorm and got our car started after the battery died. They did…read morea great job, and were very helpful throughout.

I have only come to Kelley brothers for a tire patch and an oil change but each time they were SO…read morenice which you don't find at very many auto shops. They are also reasonable and I feel like I can trust them to do honest work! I plan to continue on using them in the future for all my auto needs!

I'm out of state on vacation with my kids. My tires didn't feel right on my car. I stopped in to…read moresee if it was still safe to drive. The shop was super busy, but they were able to squeeze me in to check out my car. It ended up being tar and rocks built up on my tire. The staff was super friendly. They scraped off what they could and said the rest would wear off. So thankful for their kindness since I was 8 hours away from home. I would highly recommend Kelley Brothers.

AWESOME service I had a nail in my tire and 2 hours before…read morewe had to check out of the hotel. They took me in fast, fixed the tire, put air in the other tires and charged me only $10. This when the other Boone tire stores were talking about huge waits and larger fees. THANKS!

Car heat wasn't working. Took it to them with the suspension that it was my heater core as the…read morepassenger floorboard was wet. I get a call saying there isn't anything wrong with the heater core but the other two things that were "broke" were "fixed". A week later, heat was still not working right so I took it back. Some wiring was wrong and it was "fixed" again. But it wasn't. Wasted $230 "fixing" my heat to find out that it was indeed a heater core. $1000 later, my heat now works. Do not recommend this place for anything other than simple fixes.

What more can I say ..... I've had daughters in Boone Nc for…read morecollege. Living in the Free State of Florida! I live far away. Nathan's customer service and attention to details is amazing.. Thanks for all your help of 8 years straight..

Caring, friendly knowledgeable service with reasonable pricing!! I felt that the manager cared…read moreabout me and my car.