Called Different places for quotes, not only was Local bug guy the most affordable but his service was exceptional!

So thankful for this company! Will definitely be in touch for future services as needed! I was requesting removal of 3 wasp nests I found under the overhang of our roof. 1 on first level but the other 2 on the second level. He came out and took care of it for free because they happen to be in my area! He even checked around the house to see if there was anymore.... no push to add services! I couldn't have asked for more. I provided a little money for his lunch for the day as a thank you! Thank you thank you! read more

The Local Bug Guy, Lee did a great job!. Lee is very personable and I enjoyed talking with him before he did the service. I am looking forward to working with Lee every 3 months. read more

Look, I wanted to really like this company. It's family-owned. I was referred to them by a friend who actually has a different exterminator assigned to him based on the area he lives. So perhaps his experience which has been positive, is correlated with the fact his exterminator was more experienced. The exterminator Ian was always very pleasant and came back multiple times fairly quickly for our ant problem. But when our ant problem persisted and it appeared increasingly obvious that he did not seem to be experienced enough to provide adequate solutions, we had to move on. Our ant problem has moved throughout our new home. And we understand that ant colonies under new homes in this area are quite common. But we had a number of concerns with the steps taken by Ian to control our ant problem. Firstly was that Ian continued to spray throughout the property for several treatments without at all considering baits initially. And what resulted is the ants being pushed to other parts of the home without going after the main source. The strategy appeared flawed to us. After several spraying attempts, I finally told him that we needed to try another method. After doing my own research, I explained that we needed to try baiting the ants. He said that a trail needed to be present before we could bait them. I said I understand that but at least leave us a few baits to place ourselves when we encounter them. Obviously, we are not going to wait 24-48 hours for you to come back and place the baits yourself when they are in a bathroom or closet all over the place. So he left a couple of baits at my suggestion. We saw ants in another part of the house and he came back again. And this is where we decided that we needed to move on: he put down a foam aerosol product and when I asked what the product did he provided an explanation that was contrary to what I found when I researched the same product. It was essentially a contact killer for ants that was quite frankly no more effective than spraying with the large can. This strategy was not going to get to the queen ant(s) which is what we needed to eliminate this problem. Nonetheless, our ant problem persisted and we realized we needed a more experienced person to tackle this. Again, this company is polite and does follow up with standard emails and text messages after treatments which is nice. But what good is a follow up that results in repeated return visits that do not provide the appropriate treatments and strategy to solve the problem? read more

Responded quickly. Came out quickly. Nice guy. Exactly what was needed and filled what we were looking for.

Before using Local Bug Guy: Ants, ants everywhere. We've been using Local Bug Guy for a year, and since then we haven't had any issues with ants invading our house. When there have been "issues" with creepy crawlies, they have been quick to respond with a follow-up and advice. I highly recommend them! read more

I have used Local Bug Guy for almost a year now and I have nothing but praise for this company. Mike has been excellent in his expertise, communication and availability. Our house is in good hands knowing that the pests will be kept at bay! I would definitely recommend them to family and friends! read more

Best company ever. Local bug guys gives you a peace of mind that your house and yard are being protected in the best way possible. They make scheduling appointments easy and hassle free. Matt is always quick to answer our calls and solve every issue that we've thrown at him. He's always super professional and has the best customer service ever. He tells us exactly what the problem is and how he's going to solve it while putting our child and dogs safety first. I'm so happy that we picked the local bug guy out of all the other company's out there, we've used them for a few years now and never plan on switching! If you are looking for exceptional customer service then look no further, Local Bug Guy is the company for you! read more

These guys are the best!!! Hands down, the customer service is the sh*t there always open and ready to come within 24 hours of your request. I've had them and my bug guy Matt. One of the nicest dudes out there and knows everything I ask him... won't stop using these guys for a long time... read more

Problems I had were addressed I appreciate it. Brent and My Service Tech Eric went out of there way to see my concerns were taking care of and I can't thank them enough. read more

Thanks to Matt for his professional attention and helping to keep pests away. Took the time to meet with me to go over the changes to our yard and we will continue to use The Local Bug Guy. read more

Our experience has been pleasant and both Brent and Mike have been knowledgeable and helpful. Their quick response puts me at ease, especially when these little buggers start to creep into the yard again. I love that it's a family owned business, and you're dealing with kind people. read more

Contacted them on a Friday afternoon and had someone out on Saturday morning. They were super fast to respond, answered all of our questions and were super friendly. Jarrod, our bug guy, was on time and did a great job! He took his time to explain everything both before and after. It's been a few hours and we have already have 5 dead Black widow carcasses on our front porch. I am super happy we chose them. Hopefully our black widow problem is a thing of the past! read more

We just moved into to a new house in Temecula and we discovered we had a bit of an ant problem. Needless to say I Looked up companies and found great reviews with Local Bug Guys. I gave Eric a call expecting him to say he was available later this week but to my surprise he came that next morning. Eric was very professional and educated us as to why we have ants. Took care of the problem and we signed up. If you have bugs Erics the guy to call. read more

I found Local Bug Guy on yelp and they did not disappoint! They were super friendly and the ants are gone! The treatment they used was safe for my elderly father. Thank you! read more

111 5 star reviews? Make that 112!! Dependable, super friendly, and their attention to detail is unsurpassed. Matt is my tech and he covered everything! He even did the inside of my storage shed. Then he removed my BBQ cover and sprayed all around the outside of my BBQ!! Nobody has ever done that!! But the best part is their customer service. They do everything to make sure you're happy with their work. I finally found the right company that I know I'll keep for all my spider and ant problems. It's been a year now since I started with "Local bug guy" and their service is still outstanding! Matt, my tech, was here today and still remembers every detail about my property that I asked him to service one year ago. When he arrived he parked his truck next to my trash cans on the sidewalk. The very first thing he did was take his brush and completely wiped down all my trash cans!! Yeah...these guys are that good read more

Mike is always friendly, on-time, and he has kept our ants away! We are very happy to have chosen this local company for our pest service. We will continue to use this company as we have had a great experience! read more

The most professional company out there, no up-selling no BS, they do what they say they will do. We have huge ant and spider problem, one call one visit and POW gone! Well done everyone, you all are the best in my book!! Thanks Brent Dr Dave read more

March 7,2014 I have been dealing with ODOR ANTS for 4 months & they were everywhere inside the house bedrooms bathrooms closets kitchen Thank you Brent for spraying inside & outside.. Now I can have a safe home for me & my kids read more

I called for a bug issue we had in our home but he ended up referring us to another provider who came the same day and took care of our problem. Thank you for being up front and honest with us and giving us a reputable referral! read more

Brent is the BEST at what he does! He's very proactive when it comes to searching for bug problems-both inside and outside the home. He really goes out of his way to explain what he's doing and what types of procedures he's using to resolve any bug problems. I love that I get an e-mail reminder before his next visit, and a follow-up e-mail checking in to see if the problem was solved. Also, since Brent's local, you can rely on him to get the job done almost immediately. Both times I called him with problems he was able to come out within hours! Because Brent is a father of small children, I feel like he can relate to my needs as a parent of toddlers. He takes special care in looking in and around the children's outside toys and play areas searching for any signs of pesky critters. He's irradicated my home of ants, brown & black widows, and flying African spiders...all while teaching me and my kids a few things about each insect! I've used another service in the past that sold me on a contract that only covered extermination of bugs on a single-story home, when I have a two-story. This became a problem when I discovered a wasp nest on the roof. I can rest assure with Brent that would never happen! He is a straightforward, honest guy. I wouldn't recommend anyone else! read more

I love this company!!! I am absolutely thrilled to have found them, they take really great care of us. Everybody at Local Bug Guy, from Julie in the office, to Brent, Wayne and Mack...they have all helped us at one point or another. And they all go above and beyond. They are doing everything right; they exude the best customer service possible. It's obvious in everything they do that they truly care about customers and they have a great business model. At our home, we not only battle ants and spiders but we also recently had issues with wasps and then rodents in our attic. Whenever I call they are so eager to come out and help fix it and/or give advice, with smiling faces. All of this at a very affordable quarterly price. We couldn't ask for more! Thank you Local Bug Guy for everything you do, you are very appreciated!! read more

Let me say that Brent is awesome! He knows Temecula and knows his bugs! I am new to the area and apparently I live on the epicenter of all ant and black widow activity in Temecula. I tried for weeks to get them in control - but to no avail. I needed someone and fast - luckily I saved that colorful post card flyer that was left in my mailbox! I called Brent, emailed him, and then I left a note for him on his website (yeah it was that bad...) Brent responded almost immediately and was out the next day. He quickly explained the issues, how to keep things under control, and the importance of not squashing the ants while they dined on the traps! (This is an important point! Resist if you can - let them feed like Nero and poison their friends!) I am bug free and under control today - it's been two weeks and I'm in heaven! Thanks again Brent and I am a customer and a fan for life! Call Brent - make him so popular that he has to expand so our friends to the north can get the same great service as the lucky ones in Temecula! read more

Mike at Local Bug Guy always saves the day!!!! Like everyone else, we have been battling serious ant problems. We called to notify Local Bug Guy and they sent Mike out. He called ahead of time to let us know he was coming and we explained what was going on. Once he was done treating the house, he followed up to let us know he had isolated the issue and resolved it. We have not seen one single ant in our house since!!! We absolutely love using Local Bug Guy. They are incredibly responsive and informative. read more

We've had Local Bug since we moved into our house about 4 years ago. They are awesome at a lot of things, not only doing pest control but also with communication. Anytime I email about a problem, they respond incredibly promptly and are always sympathetic and helpful...usually coming to the rescue same day if that's what I want. They are currently helping us with a garage mice problem too and I couldn't be more grateful. Another great thing about them is they have never shamed me or made me feel bad about the dishes in the sink or crumbs on the floor. They know we have to live our lives and they can stop the bug problem in spite of the fact, my house isn't spotless. Thanks Brent and the whole Local Bug Guy team! read more

Spiders, ants, and bugs were invading our house when we first moved in. In fact, one night while we were sleeping, I kept feeling something going across my face, and I would wake up with little bites all over. So after finding several black widows, and then my cat ate one we called the our Local Bug Guy. He scheduled us immediately, and came and sprayed the entire outside of the house, the garage, and got the cob webs and any critters he happened upon. After that, we saw a few more, and as he said, it got a little worse because the house was left empty for so long. So he came back out and treated again, and treated a couple different areas and gave us some recommendations to do in the house. Since then, we have had very few spiders in the house and it has been 3 years. We have had no problems with ants or spiders because of the continued treatments by the bug guy. Thank you Bug Guy. read more

They are AMAZING! And they respond quickly! If we ever have a problem I can just text him and he comes out the next day or 2! We have had multiple pest company's! And none of them compare! Thanks Jarrod! read more

Our exterminator Wayne is always friendly, prompt and thorough. Highly recommend him for your pest control needs!

Local Bug Guy, very friendly and professional company. I especially appreciated their fast response and quick scheduling. It was such a pleasure working with Jarrod, he did such an amazing job. Local Bug Guy will be my go to for any bug problems. I highly recommend them to anyone. read more

Local Bug Guy is the BEST . He gets the bugs inside and outside the home. He really goes out of his way to explain what he's doing and what types of procedures he's using to resolve any bug problems. I get an e-mail reminder before his next visit, and a follow-up e-mail checking in to see if the problem was solved. He is the best He is super friendsly, nice and very professtional..not to mention, honest I wouldn't recommend anyone else! Try Brent..you wont be sorry. read more

I've been using these guys for five years at three different locations and they have been outstanding. I highly recommend using them for any of your pest-control needs. I also recommend the monthly contract. read more

Super efficient. Super people. Super friendly. We have signed up for their annual service and I've been very happy with their I'm going to contact and high degree of professionalism. read more

Professional and friendly service. Very happy with the experience and feel confident in the service that Lee provided to our home.

Our bug guy, Mike Springer, is awesome. Cool, friendly guy. Great communication and will get you scheduled fast. I highly recommend local bug guy read more

We have used Brent for just over a year and he's awesome!!! His first visit to our home was very eye opening to me. I never knew what a black widow looked liked until living in CA. He took the time to educate me on different types of spiders and point them out in our backyard where my 2 little boys play. Let's just say I'm so thankful neither one of them ever got bit. We had so many it really scared me for their safety. Brent is very professional, friendly and he truly cares about his customers and always stresses please call with any questions or concerns! read more

When we moved back to the area the pest service we had used for years was no longer in business. No worries! Read reviews on local pest control companies and was very impressed with the reviews on Local Bug Guy. I am not disappointed in my choice. James and Julie are great. Julie worked magic and got James out here on the double to keep the ants from walking away with our home! When I needed a repeat service James was here super quick (is he hanging around outside waiting for me to call???). Very professional, very courteous, very personable. I will recommend to anyone looking for service. read more

Great business contacted them about an issue we were having the customer service is great. They were out to my house that week and I have not had a problem since being under contract i highly recommend them as your next bug guy. read more

Excellent Service! From the time I messaged them to ask for a quote to the time they were at my front door doing the initial service was less than 24 hours! Mike seemed very knowledgeable and was very helpful. Definitely would recommend their service at this point! read more

We have used this company a few times. Very happy with their service (hard to find these days) Outstanding customer service also. The owner took the time to chat with me over the phone about my questions. They also came back to spray a second time with no charge to make sure I was happy with the results. Thank you local bug guy we appreciate it! read more

Ian from Local Bug Guy is extremely thorough in surveying our property. He is aware of our exact pest control needs and does an excellent job. read more