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Lobby Bar

5.0 (3 reviews)

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5 years ago

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3 years ago

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4 years ago

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The Pines Modern Steakhouse

The Pines Modern Steakhouse

4.3(1.1k reviews)
0.0 mi
•$$$$

I attended the Legends Night event at The Pines Steakhouse and was really looking forward to the…read moreevening. When we checked in, the host explained that we would potentially be sharing tables with other guests, which we had absolutely no problem with. I simply asked if we could have a regular table instead of a booth since my guest and I are bigger guys. She agreed and seated us at a table by ourselves. A couple of minutes later, the same host came over and, in front of everyone, questioned why we were sitting by ourselves and reminded us that other people would be sitting with us. It completely caught me off guard. We already understood the seating arrangement and never asked to sit alone, so the interaction felt unnecessary and honestly a little embarrassing. I asked to speak with a manager, and Dave absolutely went above and beyond. He listened to my concerns, sincerely apologized, and handled the entire situation with an incredible level of professionalism. He didn't make excuses or brush it off, he genuinely cared about making sure we felt comfortable and that the rest of our evening was enjoyable. I was extremely impressed with the way he carried himself and handled the situation. Ironically, the event never completely filled up and we ended up sitting at the table by ourselves anyway. While the initial interaction could have easily put a damper on the night, Dave completely turned the experience around. That's what great management and customer service look like. He deserves to be recognized for the way he handled everything, and he's a big reason I'm leaving this review on a positive note.

Apparently, at The Pines Modern Steakhouse, water is a limited-edition menu item…read more The food? Good. The service? An impressive demonstration of how many employees can walk directly past a table while collectively pretending the table has entered another dimension. We waited roughly 20 MINUTES FOR WATER. Water. Not a dry-aged steak. Not a soufflé. Not somebody stomping grapes in Napa and personally delivering the wine. WATER. After a while, I actually started counting how many times waiters and waitresses walked past our table while we waited for water and coffee. At that point brunch became less of a meal and more of a wildlife documentary: "Here we observe the elusive server in their natural habitat. Notice how gracefully they avoid eye contact while passing the same thirsty table for the sixth time." It would have been hilarious if we weren't actually paying for this experience. What really stood out was how completely uninterested much of the staff seemed. Nobody appeared particularly happy to be there. Nobody seemed concerned that customers were sitting around waiting for basic service. It felt like everyone was simply going through the motions: walk by, look busy, disappear, repeat. And apparently we're not the first people to encounter painfully slow service here. Other reviewers have complained about waiting excessively for servers and staff standing around while customers needed assistance. So our experience doesn't exactly sound like a once-in-a-lifetime solar eclipse. I also have to address something uncomfortable. I'm Asian and was having brunch with Black friends. I'm NOT accusing anyone of racism because I cannot possibly know what was going through anyone's mind. But when employees repeatedly walk past your table while providing service elsewhere, eventually you start wondering, "Is there some reason we're invisible?" I shouldn't leave an expensive brunch wondering whether our group was being treated differently. Maybe race had absolutely nothing to do with it. I genuinely hope it didn't. But the service was poor enough to make the thought cross my mind, and that's not a feeling any restaurant should leave a customer with. The frustrating part is that THE FOOD WAS ACTUALLY GOOD. That's what makes this experience so ridiculous. You can serve excellent food, but if customers need to consider sending out a search party to locate someone willing to refill a glass, something has gone terribly wrong. A restaurant positioning itself as an upscale steakhouse shouldn't make basic hospitality feel like an optional DLC package. Beautiful restaurant. Good food. Service with all the urgency of someone waiting for their shift to end. Maybe next time I'll bring my own water bottle, coffee thermos, and a little bell. Or possibly a flare gun. At least then somebody might notice the table.

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The Pines Modern Steakhouse - Lounge by the bar

Lounge by the bar

The Pines Modern Steakhouse - Dry aged steaks

Dry aged steaks

The Pines Modern Steakhouse - Tomahawk

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Tomahawk

Serrano Vista Cafe

Serrano Vista Cafe

3.7(301 reviews)
0.0 mi
•$$

We visited Serrano Vista Café for the first time on Saturday, 10/3 for Mama's birthday. She wanted…read morea fun day at Yaamava, and of course we had to start with a good meal. My sister made same‑day reservations, and we were grateful they had availability. We were seated shortly after our time slot, and our server, Serena, was incredibly pleasant -- attentive, kind, and so accommodating. Truly 10/10 service. The food was just as impressive. We ordered the hot honey pepperoni flatbread, and everyone who tried it loved it. I'm vegetarian, so I skipped the flatbread and went with the Caesar salad -- absolutely perfect, and no anchovy taste in the dressing. My husband devoured the Caribbean Jerk chicken bowl. Mama and my brother‑in‑law both ordered the NY steak and cleaned their plates. My sister and niece each had the tri‑tip sandwich and thoroughly enjoyed it. The French fries were so good I ordered some to go. Food 10/10. Even the table water was divine -- filtered pitchers with lemon slices. And my pumpkin spice White Russian did not disappoint. The restaurant itself is spacious, inviting, and comfortable. Ambiance 10/10. Serena surprised Mama with a delicious slice of chocolate cake, which was the cherry on top of her birthday celebration. After dinner, we played the slots near the front of the restaurant and were blessed with winnings. Overall, it was a memorable and joyful birthday for Mama, and we wouldn't hesitate to return the next time we're at Yaamava.

First time eating here and I was honestly disappointed. It took about 10 minutes to be seated which…read morewasn't an issue. However, once we were seated and ordered our food, we waited over 30 minutes. I'm not sure what the issue was but the kitchen was at a stand still. I don't know if the waitress forgot to put our order in or if the kitchen was on fire. The ambiance is casual. The lighting is dimmed and there's a lot of decor. I did appreciate the fresh flowers on the table. They offer table and booth seating. There's quite a bit of seating available if you have a large party. As for the food - it was MEH! I ordered the Asada Breakfast Burrito and it was not worth $25. It was small and had nothing but tortilla at the bottom. It's served with home fries. I was surprised the home fries weren't inside the tortilla as part of the burrito. The home fries were ok. They were crispy and lightly seasoned. I felt they could've been cooked in the center more. The meat in the burrito was marinated well and it was made to order but the value is not there. I requested water with lemon to drink and they actually serve their water infused with lemon. When I drank it, I know why. It was the nastiest tasting tap water ever. I think they use the lemon to mask the flavor. Overall, I probably would never eat here again. At least not for breakfast.

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Serrano Vista Cafe
Serrano Vista Cafe
Serrano Vista Cafe

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Bear Springs Bistro & Lounge - Sunday Brunch at Bear Springs Bistro

Bear Springs Bistro & Lounge

4.7(411 reviews)
2.3 mi
•$$

Came to listen to their live music and a dinner of course!…read more Had a warm welcome from manager Josh and a stellar service by cheerful Paul! Restaurant was busy Food were all served with such artistry!! For starters we ordered the Black Garlic Fries and yummy Bacon wrapped pork belly!! The Ahi Japanese Salad was very refreshing with the seared Ahi tuna were perfect! Now let me tell you my winning OSCAR Salmon dish!!! Nothing compared to any salmon dish I ever tasted !!! According to Paul it was Alaskan Salmon .... I could tell the freshness of the grilled filet salmon topped with chunks of lobster, shrimp and crab meat as well. Bearnaise sauce was creamy not acidic...carrots and asparagus were the perfect pair that balanced the dish ... now the garlic herb rice was a Jasmine Japanese rice cooked to perfection except few hard grains got plated underneath !! Paul our thoughtful server had the salmon dish had it prepared to share with hubby !!! So the plating was just too perfect to look appealing and appetizing!!! Nice !!! Well the desserts are to die for!!! Espresso Creme Brulee which I didn't really want to share was also the best I ever had ... Hubby had the newly creation of delicious Flourless Chocolate cake !!! Well he gobbled that cake !!! Will surely come back soon to try other signature dishes and looking forward to another scrumptious meal with warm hospitality and perfect service !'

Dear friends, It had…read morebeen some time since I visited the Bear Springs Bistro and had a meal. The menu has been updated and is set to be updated again soon for the seasonal offerings, brought to you by the outstanding kitchen of Chef Kyle. I did want to mention how good the food I had was, especially loved the Citrus Grilled Swordfish, which was exceptional in quality and taste. The freshness of the herbs mixed with brightness and tang of the acidity of the sauce really brings out the flavor in this delicious fish entree. However, it is soon to be replaced on the menu so hurry and grab a bite before it's gone!! The Bistro is also offering its sticky Korean BBQ pork ribs, which are mouthwatering and so tender the meat falls off the bone! As always, the service here is exceptional and cannot be matched. The entire staff is so warm and hospitable. So why not treat yourself and make a reservation and don't forget to tell them Ms. Ross sent you!

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Bear Springs Bistro & Lounge - Sunday Brunch at Bear Springs Bistro

Sunday Brunch at Bear Springs Bistro

Bear Springs Bistro & Lounge - Sunday Brunch at Bear Springs Bistro

Sunday Brunch at Bear Springs Bistro

Bear Springs Bistro & Lounge - Sunday Brunch at Bear Springs Bistro

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Sunday Brunch at Bear Springs Bistro

Uncorked On State - Cast Iron Raclette Fondue

Uncorked On State

4.5(124 reviews)
7.1 mi

This spot looks super cute inside. The service is absolutely on point. We called to verify we could…read moreuse Apple Pay (they do accept) and the were warm and friendly from the beginning and continued to meet that expectation when we came in. The tapas are great. Good flavors and nice portion sizes with options for single or share. The entrees weren't quite as good. We got pasta that I would've preferred cooked a little less, with chicken that should have been seasoned a bit more. This spot is great for small bites and wine flights!

Uncorked on State is an unassuming fancier little restaurant at the edge of Downtown Redlands. For…read moreyou amex platinum enthusiasts, this is a Resy restaurant if you have credits to burn. Appetizers are the move here. Bruschetta Shrimp burrata, quite nice and unique without being too outlandish. It has the refreshment of bruschetta burrata but with shrimp. Smoked salmon tartine is pretty self explanatory. Flavor profile is all there without being too strong from the smoked salmon taste. Porcini mushroom pizza is a nice small mushroom pizza to snack on while you wait on other food. Bacon wrapped figs were decent too although the sauce was probably the best part about it. Our main entree was a Red pepper pasta filet mignon, which frankly was a little flat. The filet mignon wasn't too tender or flavorful frankly and the pasta sauce was a little lackluster as well. But for filler, it does the job. So like i said, appetizers are the move here, pair them with a wine to maximize your experience here (if your wallet is willing), otherwise, the place does run a little more expensive than other restaurants in the area.

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Uncorked On State - Tonight's menu

Tonight's menu

Uncorked On State - Mains' Menu

Mains' Menu

Uncorked On State - Entrance

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Entrance

Lobby Bar - wine_bars - Updated October 2026

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