Let me start by saying my move was a difficult one. We had to move 2 storage units plus our house in a very short period of time. I called Loading Helpers on November 1st and they had me moved on November 2nd. We rented our truck from Penske, where Ben was able to get us a discount. I picked the truck up at 7:30 a.m. where it was ready to go, gassed up and clean. We showed up at our storage units and started loading at 8:30 a.m. The guys were quick and efficient. We loaded the 10x20 unit first and then loaded the partially full 10x10 into the last part of the truck. They guys made sure to pad everything very well so that nothing damaged. The manager Junior did an amazing job leading the crew. After unloading the first truck, we headed back to our house in Spanish Springs to start loading there. The guys made sure to have us back the truck up right to the garage to minimize walking distance. They carefully loaded items from the house to the truck, making sure to pad the furniture. They used the mattress bags and shrink wrap that I provided to make sure that my beds did not get dirty, that was very important to me. They were able to get the whole house into one 26' truck, it was a work of art when they were done. We started the unload in Wingfield mid afternoon. I bought the boys pizza and they were recharged and ready to go. They put the items in the rooms as I had asked and put our beds together as well. They even helped arrange our shelving units out in the garage and put boxes and decorations up on them. It was amazing. At the very end of the job, Junior, the manager did a final walk through to make sure there was nothing else that we needed. From start to finish, this company is amazing to work with. Ben followed up with me to make sure everything was going smooth during the move. Junior and his crew made sure our household items were treated with the kindest of care. I can't say enough about this company. They are locally owned and operated and I highly recommend them to anyone who needs to move in the Reno/Sparks Area. They are not the cheapest, but well worth every penny! Great job guys!!!! read more

These guys are the very best at moving. I don't care what your situation is, Ben and his crew will adjust Heaven and Earth to get you moved. We ran into some difficulties and delays on this last move, and when approval finally came thru, at the tail end of the month, naturally every mover in town was booked for weeks out. Ben rounded up some guys, even threw in some perks, and did all this at the 11th hour to get us moved. There is no doubt we would have been screwed without their help. They showed up, on time, were professional, courteous, and very understanding in regards to moving being such a stressful situation. Ours was a difficult move with lots (and I do mean lots) of stuff to move, heavy stuff to move, awkward stuff to move and from a third floor apartment, with the elevator shut down by apartment management. They know what they're doing. Junior is a bit of a moving genius, can accurately size up the situation and get his guys on point. They were literally the BEST part of this whole move. WORTH EVERY DAMN DIME AND THEN SOME. read more

I recently had to leave the house I was living in, because my landlord decided to sell the place. I had a month to get everything packed up and out the door. After nearly 5 years of living in the same place, you could imagine this was not an easy task. Loading Helpers was quick to respond in such short notice. Their Manager, Junior, was incredibly helpful and awesome to work with. As well as the rest of their staff. They took excellent care of my larger/heavier furniture, and made sure the job was done in no time at all. They're not the cheapest option I found, but they certainly were the best. I've moved with other companies before, and they didn't show anywhere close to the same service these guys did! The pricing actually worked out to my benefit, because they ended up getting me a great discount on the rental trucks. I will definitely be using them again in the future! read more

What an excellent business model!1 Couple things that set them apart from the competition * they have varied pricing on your window of time...more time equals less expensive * the owner communicates often, promptly, efficiently and clearly... you are never left wondering and no need to call him. You are in great hands with Ben. *the movers are fast, safe, friendly, professional and communicate clearly * the owner personally checks in when the movers are on site to make sure you have no issues or needs * the owner checks in again when the service is complete to ensure you received excellent service and to be sure you do not need anything else before they leave I would use this service again and highly recommend them. Reliable and affordable. Worth every penny! read more

My mother just recently moved to Reno and we hired Loading Helpers to help her unload her moving trucks. I cannot say enough positive things about how they handled this move as well as how professional and hardworking the gentleman were that unloaded my mother's belongings. Ben, the owner, checked in on us throughout the process and was more than helpful in answering my questions and making sure that my needs were met. After having a horrible experience in Las Vegas with the company my mother hired, I must say that it was refreshing to come across an honest business that truly cares about their clients! Thank you, Thank you, and thank you! read more

From start to finish, Loading Helpers were fantastic in every step in the process. Ben was courteous and timely in returning calls and answering all my questions. Come moving day, Junior, Carlos and Jesus were friendly, efficient and very professional. From asking questions to determine where we wanted everything in our new home to removing the handles on the refrigerator so it could fit through the front door, they provided an awesome experience that I would recommended to anyone that is moving. When they were all finished unloading everything, Junior even asked what else they could do for us since they had 15 minutes still on clock! read more

Loading Helpers was the only moving company we called because we felt confident in what Ben explained would be done for the loading of a u-haul for us. Our daughter lived on the 3rd floor and he had 3 men on the job! They were on time and very professional! My husband and I have moved many times due to government jobs and we have seen how the professionals from the big companies load. Junior was the lead and new exactly how to place everything for safety and efficiency! George and Carlos did a fantastic job bringing everything down the 3 flights of stairs! We highly recommend this company if you want it done right! read more

Loading Helpers is the best it gets! The owner, Ben, gets an A+ for customer service. He is extremely prompt and professional when you initially reach out and continues to follow up with you and his team throughout the move to ensure everything is going well. Junior and the rest of the team that helped us move were amazing! They were extremely courteous and the perfect mix of careful but fast. They went above and beyond in helping us move a large gun safe without so much as a scuff on the floor. I cannot say enough about Loading Helpers! Do not hesitate to hire this team! read more

These guys were awesome. Arrived right on time and were extremely Friendly. I've had some bad experiences in past with late movers and just not very nice guys to be honest. Junior and Ronnie were the best! When you remember the names of your movers, it means they did something right. Best movers in Reno/sparks area hands down. You won't be disappointed. I can say that because compared to others I've used, they were much better. I barely ever do yelp reviews but i felt this one was necessary and deserved. Thanks a lot guys. Made my move very easy and convenient. 5 stars. read more

I cannot remember ever receiving such outstanding customer service. I have done customer service training professionally and would use Ben Pierce as a shining example of what it should be like. He's an excellent and thorough communicator and checked in frequently as the date approached. He understood the issues associated with our move (elderly mother, fixed date in the winter during El Nino storms) and was endlessly patient with me. Furthermore, the crew he sent was great. Fast, efficient, polite, hard-working. I wish the company well; they deserve great success. read more

Woohoo! As good as it gets! Ben Pierce is a phenomenal gentleman who ensured that everything with the move, including the scheduling, packing, loading, transportation, and unloading, went smoothly and safely; communicates often, providing updates, options, and assurance; is efficient and responds to concerns very timely; stays calm and confident; and exceeded expectations from what is normally expected, and with short notice. Could keep going, but just really above and beyond. Much respect and wishing many blessings for Ben and the Loading Helpers crew. Truly magical. read more

Ben was great. The crew that came out was friendly, fast, and professional. We had a lot of things to move from a one story to a two story. They were able to prioritize the heavier items to be sure to get those since we knew we would run out of time/space and have to come back for the rest. They worked very hard to get all of the difficult and heavy items on the truck. Then worked together to get it all into the new house. All we had left was the lighter items so we could handle those fine. Thank you guys read more

Awesome service! Moving team was right on time; courteous, respectful and knew what they were doing. We are so pleased; Ben helped us out for a - literally - last minute job request. Our original movers bailed two days before our move, leaving us desperate. He worked with us for a good price and stayed in contact during the entire move, making sure everything was done on time. Moving team finished ahead of time, in spite of the 30 mile drive from load to unload. Highly recommended. Thank you!!! read more

These guys are not the cheapest movers you can hire....but they are worth EVERY penny! Ben was incredibly responsive and helpful in setting things up, and his team of 4 who showed up to load 2 PODS into my 3 story townhouse were fantastic. The guys worked their tails off, and knocked out the Load-in in just over 2 hours, including lugging several very heavy pieces of furniture up to the top floor. I could not be happier with how this move went, and would hire Loading Helpers again in a heartbeat. read more

Every aspect of this transaction was professional- from the receptionist to one of the co-owners to the three man team (Junior, Chris and Carlos) that did the work! Not an easy task- moving a 300 lb. computer armoire to a second story. They just didn't show up and start moving- they thought about all the options and selected the best one. Good move, no damage I would do business with them again and recommend them to anyone who asked! Thank you Loading Helpers! read more

We recently moved from one two story house to another and used loading helpers. It was a terrific experience. Ben was very professional and thorough and he checked on us several times during the move. Junior and his team were on time and they got things done! They were all delightful and made moving so much fun I would almost (not really) do it again. I highly recommend this company. Nice to see things done right! read more

PROFESSIONAL, KIND, FUN people - My husband and I are in our late 60's and needed help moving. I checked the Better Business Bureau - NO complaints - Ben was professional and Junior (a 280 pound guy) Jessie and Reno - were GREAT - very careful with our belongings and worked so hard I had to insist that they sit down and have some lunch. Would recommend them WITHOUT hesitation. Donna Miller, Reno, NV read more

Everything went as planned. Respect for property was evident, even the old stuff. Time went over a bit due to long walk from parking to apartment which wasn't originally accounted for, but they hustled and got it done. Be ready for them when they arrive. They called and said they were on the way, an hour early! So happy to have it done! Also know that travel time is included in the hourly. read more

Ben is amazing. He is so helpful and stays in touch with you throughout the entire process. I wish Ben could work for ME. The movers are also amazing. They know how to move your items in a conscientious manner. They would never harm your items and have the straps and dollies and everything. I have used these guys several times since early 2013. They are a great resource! read more