I'm leaving Arizona for the first time ever. I'm sure going to miss Ryan, his wife, and their team…read morefor taking such good care of me over many years. I hope I can find another place in my travels that treats me this well. They are always honest. Sometimes that's a hard thing to do in the auto repair business but they tell you the goof AND bad new BEFOREhand. This is so rare in these times. Keep it up! I'm going to miss you

I initially walked into this repair shop feeling like I could trust them. Frans was polite and…read moreexplained the process since I was going through my warranty company for an AC repair. They did a diagnostic on Tuesday confirming the AC issue (which another shop had already identified) and also mentioned an engine oil leak. One repair was covered by warranty and one wasn't. I approved the covered AC repair. By Saturday I hadn't heard anything, so I called. They said the repair was taking longer than expected because my car was giving them issues, but it should be ready Monday. On Monday they called saying they completed the covered repair but found another AC issue that wasn't in their original diagnostic. They said they'd cover the labor but we'd need to pay for the part. My partner looked up the part and found it was cheaper than what they quoted us. After some back and forth, he told them to just put the old part back on and we'd handle it ourselves. Then they called back saying they had already ordered the part and were finishing the repair. They eventually agreed we could just pay the lower price we found. We picked up the car and within 10 minutes it started throwing steering, Stabilitrak, and other warning lights that had NEVER been there before. When my partner called, it turned into a heated conversation and the shop called the police and tried to trespass him. I called myself and Frans admitted it sounded like something may have been done wrong on their end and said they would fix it, so we left the car there. The next day I called three times for updates and was repeatedly told the person I needed to speak with, Frans, wasn't available. When I finally went to pick up the car, Andrew (who I had spoke to three times that day) was the one that gave me my keys and briefly told me what was going on. He refused to explain what happened and told me they were "done going back and forth" with me and that I needed to leave or they would call the police again. The only explanation I was given was that a brake light switch needed calibration. We came in for an **AC issue with zero warning lights**, and left with a car suddenly showing steering and Stabilitrak warnings -- with two kids that ride in that vehicle. I've lived here almost 10 years and have never been treated like this at a repair shop. The whole situation became extremely unprofessional and shady, especially once we questioned the price of the part. If they truly plan to trespass on us, they've done me a favor because I would never come back here again and wouldn't recommend this shop to anyone, not even my worst enemy. The reviews previous to mine seem to validate my experience here and I wish I would've done more research prior to taking my car here. Do yourself a favor and heed the warnings.

Best Service in the Phoenix area! The 2 gentlemen helped me…read morewith a busted tire this morning. Gave me an honest explanation of the damage and good options to get me back on the road. The prices quoted were fair and reasonable. The patience and professionalism with my concerns was great! I was treated with kindness and respect. I will return for other services. Thank You

This is not just a tire and wheel shop. These guys are absolutely amazing! My company truck was…read morebreaking down and I brought it in to see if they could help. They replaced The alternator so quickly and efficiently. Their prices are reasonable to the point where he even showed me his cost on the computer. I asked if they could work on a transmission and Jesus recommended a friend at another shop. He oversaw everything. Rebuilt, the transmission, replaced motor mounts, and even dealt with additional issues that came up. I have never felt so good about car repair. I have used the shop for tires, engine work, they even replaced the headlight in my personal vehicle. I will always bring our cars here and recommend to everyone. .

Awesome people, give you a great price for quality wheels/tires. I was given a wide variety or…read moretire/rim options, as well ass the pro's and con's of what I'd be receiving. Helped me make an educated choice on what I should put on my truck. And the tires came out looking amazing. 10/10 this is the tire shop I'm going to!

We were visiting from out of state and had a leak in our tire. The staff was great, they were able…read moreto patch up the tire and get us on our way. We appreciated the fast and speedy service. The two you g men that helped us were very helpful and the quality of the tire was great for the price we paid. Definitely recommend this place if you in need for any car repair.

Finally a shop I can trust not just with quality of service, but attention to detail and no…read morepressure. I really enjoyed working with this team. My 1983 Mercedes is all set up now with original tires. And they also hooked it up on my bmw EV. It's so tough these days to find any type of business with this kind of care and service. Thanks yall

This place is amazing, recommended my family to go there and they plan on it. Great service and…read moreprices. Definitely my go to spot for tires from now on. Super helpful and prices were phenomenal.

Amazing work! Pancho did my repair and it looks brand new! Was able to get out some deep scratches…read morefrom the previous owner without changing the shape of the rim. Looks perfect! I did the mobile service and it was easy to schedule and coordinate. Before and after pictures

A curb attacked my right rear wheel on my Escalade V. Making the appointment was so fast and easy…read morethrough text. Poncho came to my house the next day and repaired it within 40 mins...all before my boys got home to make fun of me! 10/10 Recommend!!

Aaron, the owner, will take care of you and give you best options for your vehicle. I was able to…read morecontact Aaron on a Saturday. FB marketplace. IG. I met him at the shop and he took care of me on his off day. 2022 Tesla Y performance rear 21" uberturbine rim was replaced and tire was mounted. See you next time.

Fixed my curb rash ! On my custom wheels and left no errors in sight ! Trusted fully !!! GREAT…read moreCUSTOMER service also! 100% value !

This used to be my go to tire shop until Thursday 2/26/26. I went there around 10:30am to purchase…read more4 used tires for my vehicle. The gentleman there told me that they were used but still in really good condition. He quoted me $220 and they got to work. In the end everything looked great andI had no reason to question anything considering I have been here multiple times in the past. On 3/1/26 in the morning the driver side rear tire air pressure sensor comes on. I'm thinking it's due to the change in weather not the tire. I go to put air in it and everything seems fine. When I come out of the grocery store the light turns back on and I decide to go to Big O tires near me. They informed me that the 3 out of the 4 tires sold to me was in good condition and the one that I am having issues in had an existing tire patch/plug closer to the outer edge of the tire and it is no good. The guy also pointed out the tire was cracking and it was manufactured in 2023 and all of the other ones were from 2025. I ended up having to purchase another tire for $129 and spending 1.5 hours in the tire shop on my birthday. I understand that there is some risk in buying used tires but having to spend more money on something that didn't even last a week is ridiculous. Make sure that you thoroughly check the tires that you buy from this shop to avoid this happening to you as well.

I have a flat tire this morning. I got there at about 8 AM. It's right when they opened. The person…read morethat came to open the store helped me right away. They got me out in about 20 minutes. The technician also checked my tire pressure in all other tires including my spare tire. The price is also very reasonable. Don't let the appearance of the place deter you away, I had a great experience. By the way, they are cash only.

Firebird Tire has taken extremely good care of my family and my auto shops needs…read more They are an exceptional value when it comes to the great services they bring.! From 18 wheeler alignments to anything dealing with tires, Firebird is who we trust

I bought commercial tires from this business that they recommended, Sailun. After just three…read moremonths my truck started severely vibrating. After checking my truck over, the only conclusion was that something was wrong with the tires. A different and reputable tire shop I've dealt with for years confirmed these tires are in terrible condition after only three months, and even took pictures of them to post on their social media to warn others. These pros that have also been in the business a very long time have never even heard of this brand. I've never experienced this with multiple brands I've purchased in the past, and spent about the same amount of money on them. I gave Firebird an opportunity to make things right and prorate these tires but they refused. I will never go back.