I want to start by saying that the sales staff, and Jessica in particular, were wonderful to work…read morewith. She was responsive, kind, and consistently took accountability for the many issues that arose. I genuinely feel for her, as she was often put in the difficult position of trying to coordinate between customers, fabricators, and installers while also managing her sales duties. Unfortunately, the structure of the company meant that all communication went through sales, which created delays of hours or even days in getting answers to basic scheduling questions. From there, the problems compounded. We were initially given the wrong installation date which then forced us to cancel and reschedule other contractors. When our countertops were fabricated, the cutout for the range was done incorrectly despite us following all of their instructions. The installers left before I was able to sign off of the install - I assume because it was obvious that the measurements were off - leaving us showing a home for sale with an off-centered range that created a fire hazard with burners located under cabinetry. Precision accepted responsibility for the error, but fixing it created weeks of further disruption, including multiple rounds of re-measuring because of unprofessional technicians, time off work for appointments to remeasure (twice) and remove the old countertops, and additional seams in the countertop that we did not want. Although the company did eventually make the corrections, the process was stressful, cost excessive time off work and potentially decreased the sale price of our home. Throughout this ordeal, I was never offered a discount, refund, or any tangible gesture to recognize the significant inconvenience caused. In the end, Jessica did everything within her power to help us, but the systemic issues at Precision - poor scheduling communication, lack of coordination between departments, and inconsistent professionalism among their technicians - mean that I cannot recommend them with confidence.

Precision Stoneworks has been great to work with. We started with a small laundry room project,…read moreand were so pleased, we moved into the kitchen and replaced those countertops with them as well. Our salesperson, Jessica, guided us through the design process, and the manager, Gabby, was there to support any customer service needs we had. The installation crew was great as well. I will definitely recommend this company to my friends. Can't wait to get started with the Master Bath!

Recently we were upgrading a few items around our home and called to several places for prices on…read moredelivered sand. Southern Landscape Supply not only had the best prices but the lowest delivery charges. We decided to stop off to look at the products to ascertain the quality of the product and to verify which sand was the one for the job. Chris, the General Manager of the location, was there that Saturday and extremely helpful with advice on which product of theirs would be best for the job we were working on to get the best results. We originally requested delivery for the same date, which they could accommodate. After leaving we realized that we had a few projects to complete to make our project run more smoothly. We called to change delivery for to the next weekend. They were kind about our needing to delay the delivery and worked with us without any issues or attitude - in fact they were really friendly and understanding about the requested change for delivery date. The next weekend they let us know when the driver would be headed our way instead of just having him show up. The driver who delivered the sand was also fantastic -- he had to back down a hilled driveway and through a narrow gate to get the product as close to the area we needed it as possible. His great driving prevented us from wheelbarrowing two tons of sand all over creation. My back sends him my sincere gratitude too! Next time I will not call all over to get a price -- I will call Chris and the team at Southern Landscape Supply FIRST. They will be my go to for any of their products from here forward.

Chris and all employees at Southern Landscape are absolutely the best. They are so knowledgeable in…read moreall their products. They are always available to answer any questions and help you navigate to best products needed. Their Red Oak mulch is the absolute best mulch I have ever used. Everyone in my neighborhood wants to know what kind of mulch I have. I tell them the very best Southern Landscape has to offer; Red Oak mulch double ground, beautiful natural brown color and it lasts a very long time! I have been a customer of Southern for going on 14 years and will continue to be for as long as I am able to do my own work!

We recently hired Southern Classic Landscape Management, Inc. to put in a terrace garden in the…read morebackyard and were completely blown away by them every step of the way. It was a big job involving managing a pretty steep slope, grading and custom cutting lots of stone. Todd was clear on his vision, the estimated price, and timeframe. He came out each day and did a fantastic job communicating with us as the job progressed. The crew basically had the job done in three days, working in less than ideal weather leading up to the holidays. They were helpful and friendly and FAST and I am over-the-moon happy with the final product. I highly recommend them and we will definitely hire them again to help with additional landscaping needs.

If you're looking for an honest and knowledgeable business man, you will be very happy with Todd…read more He came out to look at a hill in my backyard and was so very honest and helpful. What he ended up recommending was not something his company did but he recommended someone else who did. He often said "If this was my yard, I would". He could have easily said I don't do that or he could have tried to sell me something that he did. Instead, he was so patient and so honest. Call on him please and hire his company for your needs.

I contacted the store to ask: a) hours of operation, b) and if they had samples of Carpet, LVP &…read moreLVT the customer could have or borrow. I was told the hours and yes on samples and if they didn't have customer samples, I could borrow the store sample as long as I returned them. I asked the lady what exit I needed off I85 (to go to the Norcross store and she told me. My wife and I proceeded to drive 25+/- miles (about an hour drive) to the store, to Find a Sign on the Front Door that stated: If Locked, come to Back Door, when we arrived at the back door, another sign said if Locked, call 678-471-5501 which I did. A lady answered as she was driving back from Florida and informed me that was a warehouse, not a place for customers to visit. Be careful, don't waste your time driving miles and miles and spending hours in Atlanta traffic to attempt to buy Carpet, LVT & LVP from a company that advertises multiple locations but has only one location. There are way toooooooooooooooooo many flooring companies in metro Atlanta for this crap. Finding a carpet company in Atlanta is as easy as finding a Waffle House, except Waffle House is open to customers and not employees are rude on the phone.

we had an insurance claim due to failed HVAC, they were sent by our insurance company; we upgraded…read moreall the flooring and had them replace our carpet (bedrooms, loft, playroom, and steps), upgraded our padding, which they installed a lower grade than what we paid for; LVP was not installed correctly- no prep done so there are several areas that are uneven. AND they were rude. would NEVER choose this company to install anything.

Fantastic experience. This company is top notch! Best customer service in a long time. We had our…read moreinstall two years ago. No surprises, the price and quote stayed the same, great install crew. Two years later I noticed a couple lights out. They dispatched the friendliest tech...he showed me how to fix when the lawn folks but bump one of the outlets and the light slips out. He fixed the couple of pop outs. I can't say enough positive things. Well run company and employees. And it shows!!'

I have worked with Mark Dover and Georgia Lightscapes for approximately 10-12 years. I am a…read moreproperty manager at extremely visible property in Johns Creek. Mark and his team have been servicing all of our electrical needs for a long time. Just this summer I had 4 other neighborhoods call to find out who we use for our holiday lighting. Mark is extremely customer focused and his team pays attention to details. In my business it is extremely rare to find someone you can always rely on but time after time, Mark has been there for us! Highly recommend for any of your electrical needs or holiday lighting!

I purchased a ladder rack from Steve at Flex Fab and they installed it, then had to custom fit it…read moreto my truck a few days later. Even though they were backed up with jobs and had two welders out at the time, they still found time to help me out so I didn't lose any business. Great shop, great peope would definitely recommend them for anyone. Wedding any welding or repairs.

Called and was treated as if I was a bother to them. The lady I spoke with was dry, dismissive, and…read morebarely spoke back to me. Not sure yet if I'll use them as I don't even know if they can do the work at this time, but based upon first impression I am definitely exploring others options.

Rented an auger from them to dig a few 36" deep holes. Specifically told them I needed to dig 36"…read moreholes and they suggested the specific piece of equipment. When I picked up the equipment I questioned the capability of it to dig 36" deep as the auger but seemed too short. They assured me it could go that deep. So I loaded it up on their rental trailer and off I went. Well it turns out that it cannot got 36" deep. About half that depth is all it will go due to a limitation of the geometry of the machine and the lengths the bit. On top of that I noticed the trailer lights weren't working when I got it home so I fixed a loose wire there. Thought they were working when I left. When I got to return the equipment the guy unloading it said "ohh year this won't go that deep you should have rendered this other thing tell them up front" Stood by rental made it right. I had an issue and the team absolutely called back and made it right. What else can you ask.

They have a serious service but they are professional, they do a great job every time I recommend…read morethis place 100%

Excellent quality cedar, etc…read more Don't expect Home Depot friendly as they deal primarily with Contractors. They'll treat you right if you treat them well.

I recently purchased about $3400 worth of wire cable systems for my deck railings. Upon…read moreinstallation, I realized that I had some that were the wrong size and I needed to exchange them for the correct size. I also realize that I was shorted two cables, and went back for a refund/exchange of product. The guys were nice enough to help me with the exchange however at the bottom of their receipt (buyer beware) it does stay there is a 20% restocking fee. Mind you though the items that I purchased, I literally could have taken two steps to the right and restocked them for them in about 10 seconds. I was simply told sorry that is our policy and it is stated on the receipt. I had to pay $65 restocking fee for seven items (make that eight, he also charged me the restocking fee on the one that they forgot to give me) that I could've simply put back in the box 5 feet to my right. I was barely offered an apology , and basically told that was how things are. Not only have these guys lost my personal business, but they have also lost any future business that I could've provided through my renovation company. Hope you guys are happy, good luck in the future. I would've given them 4 to 5 stars for their original service, but the way the guy at the counter acted when I had to do the exchange was like his job and just gotten 20 times harder. He couldn't figure out the math and as I stated before overcharged me on the restocking fee. Way to handle business guys.