Stay away from this kitchen supply store. They buy cheap quality products imported from China and…read moresell it at a high markup price. I bought a wok, washed it after I used it to cook, and overnight rust spots appeared. I put oil on it but the rust wouldn't go away. Wasted $50. And also, I exchanged a cutting board for other utensils and it didn't add up to the same price as the board. It was only a 5¢ difference. The young man store owner said "You must pay". Really, you really want that extra nickel. Buyer beware, you're in for a scare! You can buy good quality utencils at Dollar Tree for way less.

Could not have been nicer! Had everything I needed at a stellar price. Will be back for larger…read moreitems next visit. Tight space so leave friends outside... or better yet getting Dim Sum near bye.

Best selection of knives. Was really excited to discover this store, and see that they take knives…read moreseriously. In Downtown LA there is a fantastic store that has an insane number of knives... maybe too many. This store claims that they they have the biggest selection of knives in New England. I feel like they have enough good knives to have a varied enough selection for different preferences, but yet not overwhelming their customers with too many choices. I got a great bread knife that I'm really happy with recently. It's just the right weight (not to light) and has a really comfortable grip and an "elegant" length. It makes cutting breads really smooth and easy to cut very thin slices. It is apparently their best bread knife, and at $150, I think the price is right. Despite being on Beacon Hill, I don't feel that their prices are high or unreasonable, but just right. The store is fun to browse through for many other kitchen or cooking supplies or gifts. As a well-stocked mom and pop store it has that quality of surprise at finding something you never thought about. The personnel is also very helpful. I've been there a couple times and they seem to be knowledgeable and willing to help, to explain things and answer questions. They have personal experience with the things they sell.

Went to this store based on fine reviews to look for a specialty Japanese knife. Upon entry, it…read morefelt like they have a good selection. But the service was bad and we encuntered terrible attitude. First of all, for a fine knife store, there was no ability to try any knife. We selected a Mac 6.5in for $150 based on our past experience. It turned out they only have the one display knife to sell in the store. We also wanted to buy a magnetic knife holder. Again, it is only available inside the sealed box. We could not open the box to examine the product. We decided to just buy the knife as a gift. Paid by credit card but had to ask the clerk to get my receipt. Even that, the first offer was by email only. Overall, it was a terrible experience. Do not go there. Not worth it.

Excellent advice and service. Would definitely order again if i needed it…read more Ordered online

We called and the phone message said the showroom was open. When we arrived, there was a paper…read moretaped to the door indicating that they were, in fact closed. Since we too the MBTA to get there, it was incredibly disappointing. Update your message that gives the public your operating hours.!

If you need a reliable delivery, do not use this company…read more I don't usually write reviews but I want to warn other potential customers with my experience. I ordered a sink and was told it would arrive in three weeks. After two and a half weeks as I was planning to move in within a matter of days, I was told it would be another four to six weeks. There was no warning of this when I made my purchase.

We stopped in at Frank Webb Home showroom Needham, MA to look at faucets to replace our kitchen…read morefaucet that broke. The sales woman (Dianne) asked about our problem, and said that the faucet company should replace it since it was not that old. She contacted Hansgrohe, and they agreed to replace faucet. This was a great service by Dianne - to go to the trouble of contacting and explaining problem - all without making a sale. Very thoughtful, Dianne went over and above! Will certainly go back to Frank Webb Home store when next we need anything for our bath, kitchen or lighting!!!

Hosea's painter team did nothing short of a miracle job. Really…read more I wholeheartedly recommend you go with them. You can't go wrong. I appreciated his teams' skills and most importantly his ethics, honesty and integrity. I recruited Hosea and his team for a risky paint job due to the unusual designer type of paint we were going to use. Also, I had a very tight deadline at risk of not being able to move in. Every painters told me they needed at least 2 weeks or more to finish it, even with a 3-person teams. This even included a large national paint companies (those who specialized on commercial or corporate buildings). Hosea's team were able to finish it in just about a week or slightly more, allowing me to move in right in time. I used a designer paint complex to handle and prone to mistake from inexperienced painters with this particular paint. As expected, they made a mistake, but owned it without creating difficulties. The end result ended up very fan-tas-tic, above and beyond expectations. And the pricing (certainly not cheap) was rightly fair and quite reasonable I think. I am so glad I selected Hosea for this impossible mission job. It was a total success. Attached are photos before/after the job. Paint was from Farrow & Ball with the exception of the windows trim (Sherwin Williams).

I worked with Laura at Charlestown Home Improvement on two interior design projects and was…read morethrilled with both experiences. In one, she created a beautiful, thoughtful design starting with a completely empty space; in the other, she helped refine and enhance the design of my home using some existing furniture and recommending new pieces where needed. Laura listens, asks the right questions, and offers creative options without being pushy. Both times, she created spaces that I am truly proud to call home. Highly recommend!

I will be brief: Arik and his team were the best! They came on time every day, worked very hard and…read morewith quality, finished exactly in the time frame proposed (a first in my experience), and cleaned up every day. The proposal was very fair and their work was impeccable. No shortcuts. But more than all the above, Arik made great recommendations and provided consultation that made the project even better. His integrity was outstanding and his approach was as if he was doing the work for his own family. He was always respectful. I could not recommend his work more highly. I am only afraid that this recommendation might make him too busy for further work I may need.

We LOVE Arik and his team!! Arik just finished a renovation…read moreof our primary bathroom. He did it exactly the way we wanted by replacing the big, old jacuzzi tub with a beautiful, tiled walk-in-shower, new floor, and re-positioning the toilet to a better place. We wanted to keep our double sink vanity/cabinet and the big mirrors, but refreshed them with a good paint job. We love how it looks and works!! Arik and his team are very professional, competent and were a true pleasure to have in our house every day. They arrived on time, were always polite, answered all of our questions, made sure our sleeping area in the bedroom was protected from all the construction dust, cleaned up each evening before they left. Arik told us the job would take 2 to 2.5 weeks and it took exactly 2! The only thing left is the glass doors for the shower. Arik brings in the glass guy Rene who measures, discusses what we want, and then orders it for us. When the glass doors are ready to be installed, Arik will come back with Rene to oversee the installation. Arik's price was quite reasonable for the job, and he stuck with it!! There weren't any real unexpected challenges, but he did a few things extra to make sure the job was done right and did not charge any more than his original quote. We highly recommend Arik for any contracting work that you need, and we will definitely be using him again if and when we have another project. I am attaching "before" and "after" pictures.

Good selection of everyday items and fun gift ideas. Ex. Smiling cats with tails that move back…read moreand forth

This is a local gem which I try to check periodically. I bought some cute measuring spoons here,…read moreas well as a French press coffee pot. The layout is a bit tight, but they use the small space very efficiently, and have a well-curated selection of quirky, classic and practical goods. Definitely worth a look if you're in the market for cooking or baking items, but prefer the small business experience to wandering Bed Bath and Beyond for plain stuff you can buy anywhere.

Moniques has a good selection and decent prices but once the order is complete the assistance is…read moreterrible. Hassan happily took our order but when certain items were back ordered or defective, he would not return calls/emails. We finally got some help from Derek. Do not use Hassan!

Recently stopped by Moniques looking for new bathroom amenities and received THE BEST customer…read moreservice. Not only was the floor staff super helpful, a young associate named Anthony shared with me great recommendations and his kindness made my day. The products I purchased are such great quality and the variety of selection was perfect for my needs. 10/10 recommend, thank you Moniques!

Updating my previous review in 2025. I'm now a returning customer at Boston Stone Works and Mona is…read morestill awesome. I did a partial kitchen reno and needed to match the existing quartz counters that Mona's team installed last time. Ran into a problem: they didn't have any remnants in that color, and I'd have to purchase a whole slab just to match a little section. Mona came to the rescue! She offered me a remnant of a different color that she promised matches really really closely the original color. And since the new section was to be installed across from the old one (not contiguous), it would be very hard to tell. Sure enough, it worked out perfectly and Mona saved me a lot of money by finding a creative solution. Just like last time, I was doing this long distance without seeing anything in person. With contractors there is always drama or miscommunications, especially if you are not there to supervise. Not with Mona. Her reliability, attention to detail, and smart problem-solving in every project, no matter how small, give me total peace of mind. And the prices are still very reasonable, even years later! Thank you so much!

I've had not one but two great experiences with Boston Stone Works. Initially, they came to my…read morerescue and changed out a counter that another counter company messed up. They replaced that one with a fabulous granite counter and just recently replaced another old laminate counter with a beautiful white stone counter. The work was done expeditiously and great quality and service! I will use them again in the future and recommend them to family and friends.

Friendly helpful store with the best wood sign on Charles Street! This store has everythingread more

This is not just the best hardware store ever, but maybe the store ever! They are SO kind. So…read morehelpful. And have everything you need.