I was so impressed with Gus at Simple Auto Glass. I contacted him via his website on a Sunday…read moremorning and he texted me back very quickly (which I was not expecting on a weekend!) and was at my house fixing my windshield the very next day. Communication was prompt and professional, he updated me on what time he would be arriving (plus a 5 min out text) and he did an amazing job. I highly, highly recommend this business.

Driving down the road, minding my own business, when BAM! ...a rogue rock turns my windshield into…read morea cratered, cracked mess. I contacted Gus at Simple Auto Glass, and honestly, the process couldn't have been easier. He was fast, professional, and easily beat the other prices I was seeing. To make things tricky, my car needs a unique, specialty windshield, but Gus tracked one down and was able to get it in no time. He showed up right at my house, worked his magic, and had it replaced in just a couple of hours. He's incredibly polite, clean, and professional. Huge shoutout to Gus and https://www.simpleautog.com/ ... I highly, highly recommended!

I needed a replacement windshield after an errant rock cracked it. The Romero's were kind,…read morefriendly, efficient and affordable. These should be your guys, don't go to one of those big glass replacement companies, Allegro is better!

Could be better other than those 2 damages. Glass itself…read morewas 180$ they made 100$ off me. So I'm not mad considering it was 2 man job. However. Please continue what you're doing for Aurora. Please get better. I won't press charges. But please lmk if you can fix the trim atleast. Other than that GOOD JOB. To say the least. Have a good day.

I have used Amaya for 2 years now at the shop I manage. Great family run business. Always shows up…read morewhen he says he will. He work NEVER fails. They will take care of you fast and in a professional manner. 10/10

Excellent response rate. Slightly higher than Saflite but quick and reliable, windshield looks all…read morenew again.

Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Came in not knowing a single thing about tinting windows and left two hours later with a greater…read moreknowledge than before and an amazing tint job done!! Definitely worth the price (SUV with all sides and back done costed me $350ish. can't remember exact price lol, too busy feeling amazing after driving back home)! Got 30% for the front, 15% for rear seats and back windshield.

Anna is very helpful and very patient with me. Overall quality is excellent at the a great price…read more The shop is under a lighting upgrade. I am very happy with it.

Had a work order put in this morning, received confirmation and a copy of the work order and a tech…read morenever showed. I called the store and was assured a tech would still be out even if it was after the window of time they gave me. Ok- cool. No problem. Then the Rep put me on hold to get ahold of the tech only to get back on the line and tell me a tech was never sent out for my work order and it's now too late in the day to have someone come out. I called back to reschedule and was told "well you should've called after you didn't hear from anyone." Dude what? Lol Rescheduled with a different location at a later date.

Very disappointed by this company, had a quote for windshield replacement for $323. When I went…read moreback for second time [as first replacement had a scratch,]they jacked up the price of glass claiming there was a price increase since my quote! The new price this morning was $512. I called customer service and got a price of $351. Still not acceptable

Reasonable prices. I wish that had use their residential…read moreglass repair replacement services before

The no B.S. full disclosure: I am one of the sons of the owner, but have no direct interest or…read moreinfluence into the business and live across the country for that matter. My father and brother run the shop and it has been this way for years. Before my brother, my father and grandfather ran the shop. My Grandfather started serving the people of Aurora in 1937! Morse glass & radiator (yes, I said radiator) opened at its current location soon after WWII. Not much has changed in the way they do business as you can tell the moment you walk in. Don't let that deter you. Those same values of honesty, quality, and hard work everyone talks about of the "greatest generation" still shine here every day. I was brought up this way, but I have found that it is hard to truly find these qualities across this country anymore. It's sad... If you want the job done right with no run around, go here. Or don't, and go somewhere else, but I'm betting you are going to have to ask really nice for these guys to fix someone else's mess! Respectfully, Miles

Responsive via phone & text. Kept me updated about arrival time. Explained the process well.read more

Great pricing! Mike has done quite a few repairs for us over the years. Very honest business, he…read morelooked at a few chips on a car we purchased and told me they were previously repaired and didn't need service. Highly recommend!

Very professional and through body shop. Everyone I met at there where very kind and thoughtful. I…read morewas kept apprised of my the how my repair was progressing and I was very comfortable with there performance. When the work was finished they went outside and went over my car completely, showed me the repair and it looked like nothing ever happened. I have a very bright shiny red card with a special clear coat finish which is hard to match and they matched it perfectly. They actually went above and beyond and buffed out some oops garage scratches I did for me for no charge. Would absolutely go back and recommend to others. Thanks Rick!

I had to return my car several times to get it repaired, and the shop damaged my diver seat yet…read morewouldn't take responsibility for it. Tried to say it was wear and tear along with a manufacturing issue. It's a brand new car, and wasn't like that when the car was dropped off to them. Very disappointing! You damage something then you should fix it.

After some initial confusion, the GM of this location personally reached out to extend her help and…read morean apology on a miscommunication that arose. It was followed with a great repair to my vehicle that was in for service with a dent in the rear lift door. Enterprise rental picked me up from this location and I was able to drop the rental off at Gerber once I picked up my repaired vehicle. This was coordinated by the staff at Gerber. Front desk agent was pleasant. All in all, I had a positive experience with the service and team at Gerber and would use and recommend their services as I have in the past.

Oswego Illinois location. Insurance recommended Gerber in…read moreOswego Il to replace windshield. Not only is the glass wavy and hard to see through, but they didn't calibrate the lane assist. That's not the worst part. They left black sealant all over interior, hood and fenders, damaged paint, tore headliner, (I have GPS on car) beat the snot out of it warping the brake rotors, all together they did $8113 in damage. I have an appointment at the dealership to have their windshield taken out and the correct one put in and a reputable body shop that's going to fix it properly. I wouldn't recommend Gerber Oswego Illinois.