They exceeded my expectations! Their service, quick response, and quality of work were outstanding…read more I highly recommend Simple Auto Glass!

Gus is very meticulously about his profession, you get top notch work and a clean outcome! Their…read moreprices don't reflect the quality you get for your money, worth your every dollar and to top that, they come to your driveway or garage. Stop throwing your money away with these big corporations and give ( Gus & Family) A Family owned business an opportunity you won't regret. 5 star work 5 star prices! Thanks again for being Propt & Courteous, I recommend you to the World.

Stay far away from this business, the gentleman gave me a estimate over the phone and told me to…read moremake $100 deposit. We set up a date to do the repair and then his technician told me that he cannot do the repair which was fine but he refused to give me back my hundred dollar deposit and then he just blatantly refuses to pick up my call and when I do get a hold of him, he got mad at me frustrated and he hung up my phone that is not good business practice

rapid response, punctual! Loved my service! I will be…read morerecommending, thanks again!

My car had a stone chip and I took the Acura RSX in for a glass repair and the tech showed me that…read moreit had skipped across the windshield and actually made 3 chips. They handled the repair professionally and I appreciated that they were so thorough. They offer mobile service (come to you) and I would have done that if I had known. Obviously, the weather plays a role in whether they can do the repair at your site instead of onsite at their location which is East of IL53/355 and North of IL64/North Ave.

Noticed that the windshield trim on drivers side was loose and making noise on my 2012 Infiniti…read moreFX50 Sport. Was going to bring it to Infiniti to get it fully assessed and fixed but the dealerships outsource this type of thing and I wanted to be sure it was done properly. Scouted around the Northshore looking for someone with a stellar rep and Windshield Pros is who kept coming up as the best rated so I figured I'd give them a try (Lombard). I called and explained the issue and the office manager could not have been more helpful and accommodating (she's definitely a credit to their operation). They squeezed me in 1st thing in the morning next day at their shop and the owner (I believe) himself handled things (personable, friendly, incredibly knowledgeable, and by all accounts truly trustworthy). He brought me into the shop to explain a few issues after assessment and was able to fix it without needing to replace all of the expensive pieces necessary. I was fully prepared to replace everything and get a new windshield and new trim pieces but after working his magic it turned out to be unnecessary for the time being. Honest, quite knowledgeable, and very good at what they do (also had an opportunity to meet a couple other techs and they were equally savvy, friendly, and obviously knew their trade). The price was more than fair, imho, and frankly I can't think of any reason why I would go anywhere else in the future for any of our 4 vehicles. Iirc, it was Bill Simek who I dealt with and I can't recommend them enough. Thank you, the Lombard front office, and the friendly techs I met.

Had a work order put in this morning, received confirmation and a copy of the work order and a tech…read morenever showed. I called the store and was assured a tech would still be out even if it was after the window of time they gave me. Ok- cool. No problem. Then the Rep put me on hold to get ahold of the tech only to get back on the line and tell me a tech was never sent out for my work order and it's now too late in the day to have someone come out. I called back to reschedule and was told "well you should've called after you didn't hear from anyone." Dude what? Lol Rescheduled with a different location at a later date.

I went here for a windshield repair, but considering the temps being less than teens since it's…read morewinter, I was skeptical in general. Not necessarily a really nice place, like the dealerships where it's comfortable with fake leather seating and choices of fresh brewed coffee by machines, but there were plenty of seats, though a lot of customers (was 3-4pm) but the guy I was greeted with was very helpful in every way - no BS Anna's to the point. This is not the Beverly Hills Rolls Royce dealership, it's a windshield repair and replacement shop! My chip and small crack was deemed to be very minor and he recommended that I don't do the repair as it could last a month or the lifetime of the car. Since I have coverage, he said that if needed, windshield replacement is covered by insurance so just schedule another appointment later when needed. But if I really wanted to, I could still do the repair and or replacement. I decided against the repair and will come back later per his suggestion, which saved me time and maybe some money too. Since I got great advice and saved allot of time, I'm more than happy on the 4 stars. And will come back when I am back in the area and need to do windshield work on my car. Also, since it is wintertime right now, service at your site might be iffy due to weather and availability (there were allot of customers at this location, and it's winter). I'll be back for sure!

Great guys, did my 1964 Chevy truck windshield. Came out…read moreto me, did a nice job, at the price they quoted, you cant ask for more than that. Don't be afraid to use Allegro, they did me right!

Could be better other than those 2 damages. Glass itself…read morewas 180$ they made 100$ off me. So I'm not mad considering it was 2 man job. However. Please continue what you're doing for Aurora. Please get better. I won't press charges. But please lmk if you can fix the trim atleast. Other than that GOOD JOB. To say the least. Have a good day.

Great communication , friendly and have had two good repairs there.I would gladly use them again…read morebut hope I don't need to!

I had such a wonderful experience with Gerber! Angelo went above and beyond every step of the way…read more-- from start to finish, he made sure everything was handled with care and attention. The work on my truck turned out fantastic; it looks like nothing ever happened! The staff was extremely friendly, professional, and punctual, and I really appreciated how they kept me updated throughout the entire repair process. Highly recommend Gerber for anyone needing quality work and great customer service

Great to do business with Good pricing and quick turnaround…read moreon windshield Replacement highly recommend

I had a very disappointing experience here. The representative was rude, condescending, and…read moreunwilling to answer questions. I asked about the windshield glass they planned to install including the model and manufacturer because I had legitimate concerns about quality based on my research. I was told it was in stock, then a few minutes later told it wasn't. That inconsistency was concerning, but the dismissive attitude made it worse. An informed customer should be respected, not talked down to. He made it clear that questions weren't welcome. He clearly has a bad attitude and doesn't like to answer questions. I genuinely was going to proceed with them, but after the way he spoke to me it was unacceptable. I would never recommend them to anyone. For a business that claims, "As a local, family owned business, we put our customers first," the, truth is quite the opposite. Also, sort reviews by newest. You will notice there is little to nothing from 2026 and the past few months, which says a lot. Definitely disappointed and would not recommend.

Super helpful and good people! Upfront and honest about what services they suggest. Also test-fit…read moremy wheels for free! Would recommend. 5/5 wouldn't change a thing.

I scheduled an 11:00 a.m. winter tire installation at the Belle Tire on Ogden in Naperville a full…read moremonth in advance. I arrived on time and checked in as instructed. By 11:45 a.m., my vehicle still had not been taken in, and no one had bothered to explain the delay. At 11:45am when I asked the manager on duty why my appointment was running so far behind, the response was not professional or reassuring. Instead, I was spoken to in a sarcastic, condescending way and told "Just because you have an 11:00 appointment doesn't mean we'll take you in at 11:01." I was also told they could not "drop everything" for me. The issue was not raised voices but rather the dismissive attitude and lack of basic customer respect. Because it was about to snow and other shops were likely booked, I felt stuck and had no real choice but to stay. What makes this even worse is that I had been a long-time customer of the competitor directly across the street and was seriously considering moving all three of my vehicles to Belle Tire. The follow-up message from management completely minimized the issue and framed it as simply not getting me in "fast enough," which was not the real problem at all. And the fact that the manager with the attitude responds sarcastically to a complaint on behalf of herself..... smh. I cannot recommend this location based on how customers are treated when something goes wrong. Plus, the manager handling the complaint against herself is simply unacceptable. PS: Yes, I mailed a detailed letter to corporate. Who has time for that!?! But that is just how bad it was, I made the time.

Very easy to communicate with and very quick to help with a broken car window. Very happy and would…read morereturn for any additional repairs.

Great to work with. Fast and courteous. And HALF the price of other quotes!!! I have used them…read moretwice now. 10/10 recommend

Was able to replace my windshield right away after my glass was cracked by a rock. Prompt service…read moreand reasonable cost!

Easily set up with insurance for a glass claim to replace my windshield due to a large crack…read more They were quicker than expected install time, friendly, & now I have a new crystal clear windshield