Beelle Tire of Sycamore IL on 5/18/26 quoted me four different out the door (complete) prices for my Honda. The first was $530, but when set up the appointment they said sorry it's actually $660. I said sorry that second quote is not reasonable. They then said "we can do it for $590." I ended the call. Since they were open late and close by and I had run out of time to get to Discount Tire I called back and they quoted $537. I said okay and went in. While I was there for installation they attempted to upsell me by suggesting I install a new $80 sensor. I said no. After they installed three tires they came in to tell me there was a good chance one of the studs on the fourth tire was going to break. They said I had to give them the go ahead to proceed and accept responsibility to fix it if it broke -$57. I asked "what's my alternative?" They said "leave the old worn tire on." I needed to have the tires for a family hospital visit -- so I reluctantly agreed while expressing my displeasure. Predictably they broke it. Since it was almost closing time i completed the payment. Yet another glitch (they had not included the tax in the "out the door price. This was becoming a cluster you know what. The out the door price, including the cost of the broken stud was now about $100 more than their last quote. It took about 10 minutes and multiple tries to process my payment. And when we were done they casually mentioned that the stud would not be in till the following day. They told me it was ok to drive on it with one out of four bolts missing. I later discovered that was NOT at all a safe thing to do. They did not call about the part so that I could return to have it installed. After several calls and being put on hold with aggressive advertising pitches, the installation guy (Pepe) told me they had no openings until 4:30 in the afternoon. He said he'd have to "squeeze me in and expect a 90 minute wait." I told him that was longer than the tire installation! He replied they were very busy. When I arrived I told them that 90 minutes was unacceptable and that I'd already paid them and had to make multiple calls instead of them calling me. They became very disrespectful at that point. St that point I called Belle's national customer service line and complained. They were closed for the day. I recorded a message but never got a call back. The stud was installed in 15 minutes. The charge for parts was $11 and the "labor" for the part they broke was $46 (billed the day before). In summary a) their quotes are wildly disingenuous, b) I question their competence and/or integrity about the broken stud, c) they put me at risk by lying about the safety of the missing stud and bolt, d) they were very disrespectful, and e) Belle Tire Corporate does hot care about Sycamore Belle's shoddy practices as they did not address my complaint. This was among the worst repair SNAFUs I have encountered in over 50 years of driving! Steer clear of this place; it's like a pirate ship. read more

Best tire experience ever! Got a screw in the middle of my tread on my Chevy 2500 truck with camper on California to Maine cross country trip. They fixed my temporary plug and replaced it with a patch in 30 minutes! I have a Scout camper on the bed that wouldn't fit in the bay so they jacked it up in the parking lot. On top of it all- No Charge! I was floored. Not in California for sure. These guys were so awesome! Thank you Belle! Jim read more

Belle Tire - My Chevy Silverado 2500 - Auto Repair Near Me - Naperville, Illinois

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I had mixed feelings about my experience here. I rebuilt the entire front suspension on my car myself and only needed a professional alignment once everything was completed. I scheduled a Monday morning appointment, and my initial experience was excellent. The technician was friendly, knowledgeable, and explained that they couldn't perform the alignment because my inner tie rods also needed to be replaced. That was completely understandable. I already had brand-new inner tie rods in my car, so I scheduled another appointment to have them installed. While I was at it, I also authorized over $700 in additional work to replace both front wheel bearings, bringing the total job to nearly $950. Unfortunately, when I returned that afternoon to drop off the car, the morning employee was gone. The person at the front counter (I believe her name was Jasmine) informed me they would not install the brand-new parts I had already purchased and that I was required to buy the same parts through them instead. What made this especially frustrating is that I had been told earlier that using my parts would not be an issue. That inconsistent communication completely changed my opinion of the business. If making a little extra profit on parts was more important than honoring what I had already been told and taking care of a customer, then that's disappointing. They didn't just lose this repair--they lost a long-term customer. I had planned to come back for snow tires this winter and a new set of wheels and tires next summer, but I'll be taking that business elsewhere. read more

I scheduled an 11:00 a.m. winter tire installation at the Belle Tire on Ogden in Naperville a full month in advance. I arrived on time and checked in as instructed. By 11:45 a.m., my vehicle still had not been taken in, and no one had bothered to explain the delay. At 11:45am when I asked the manager on duty why my appointment was running so far behind, the response was not professional or reassuring. Instead, I was spoken to in a sarcastic, condescending way and told "Just because you have an 11:00 appointment doesn't mean we'll take you in at 11:01." I was also told they could not "drop everything" for me. The issue was not raised voices but rather the dismissive attitude and lack of basic customer respect. Because it was about to snow and other shops were likely booked, I felt stuck and had no real choice but to stay. What makes this even worse is that I had been a long-time customer of the competitor directly across the street and was seriously considering moving all three of my vehicles to Belle Tire. The follow-up message from management completely minimized the issue and framed it as simply not getting me in "fast enough," which was not the real problem at all. And the fact that the manager with the attitude responds sarcastically to a complaint on behalf of herself..... smh. I cannot recommend this location based on how customers are treated when something goes wrong. Plus, the manager handling the complaint against herself is simply unacceptable. PS: Yes, I mailed a detailed letter to corporate. Who has time for that!?! But that is just how bad it was, I made the time. read more

Super helpful and good people! Upfront and honest about what services they suggest. Also test-fit my wheels for free! Would recommend. 5/5 wouldn't change a thing. read more

I had low tire pressure, called to ask if I could bring my car there for them to check and add air to the tires. The young lady on the phone said yes. When I arrived, I was told where to pull up. A kind young man looked at the tire pressure information posted on my car frame inside the driver side door. He checked and filled the tires, no charge. I appreciate the help provided so promptly. read more

I experienced air leaking out my tire, pulled into the nearest gas station. I called around to different tire service centers and no one carried my type of tire or they were closed. Belle Tire carried the tire, but needed to order it, which was fine. Dropped my car off that night and picked up first thing the next day. William was very helpful a d professional. A week later another tire needed replacin. This time I replaced 3 and get a wheel alignment . I chose to go back to Belle Tire because the service was great, staff was wonderful, and they took great care of my vehicle. Now did I mention I live at least an hour away from this location. I could have chosen another location, but my interaction with this location was so great, I didn't mind the Drive. read more

I had a very fast leak I one of my tires and pulled drove in 10 mins before they closed. They stayed late...put my spare tire on and ordered me a new tire. read more

I had a flat tire on my Lincoln Nautilus, road side service I have changed it. Took it here the next day, got in immediately, tire was patched and mounted, spare placed back correctly and when I went to pay, told me no charge on fixing flats. They now have a customer forever. read more

Really good operation versus other similar businesses in the area. Used to go to the dealership and the service level was worse at the dealership. read more

Was traveling out of state and encountered what could have been a serious issue. The personnel were personable and provided thorough explanations. read more

A huge "Thank you" to AJ Pascente and the team at Belle Tire at 1126 E. Ogden Ave in Naperville. I brought my 8 year old car into Belle Tire today as the result of a flat tire that occurred over the weekend. They got me in right away, evaluated the tire, and said they could repair it (rather than replace it) for me. I don't drive that much and they said there was still use I could get out of the tire and repairing it was the best way to go. I didn't ask for a quote for the cost of the repair. In addition to repairing the punctured tire, they also made sure the spare tire (and the other tires) were appropriately filled. The whole thing took less than 30 minutes. And the most amazing thing? They charged me $0 (NOTHING - Free of Charge) for the service. WOW! My car will be needing new tires pretty soon, and I will certainly have Bell Tire do the work. They also do other services (replace brakes & pads) for which I will direct my business to AJ and the team. If you are looking for a great team to take care of your car (beyond tires), check out Belle Tire on Ogden. read more

I have had oil changes and check my tires always get me in and out quick Rex and his team are great!

I had a flat and I decided to try Belle, I'm glad i did! I walked in at my appointment time and received a friendly, courteous greeting. My car was taken in immediately, I was able to watch the techs work on it. My car was ready to go 20 minutes after I walked in the door. and the service was complimentary. This is such an interesting business model. When I need new tires, I will think of Belle Tire. read more

I have had 3 different services done there as well as new tires. All 3 experiences were exceptional. Friendly, knowledgeable, and well priced. Really professional. I will continue to use them as they are heads and shoulders better than the other places I've been. read more

called because i had some tire issue's and spoke with Bob...got me a great price and will do it in the future...Two days later had a wobble is which was different than the other situation....I asked for Bob and he said come right over....WHAT great customer experience he grabbed my car and pulled it in within 10 minutes and balanced the rim and done in 15 minutes,,,,They are the best... Thanks Again Bob I referred you other business already! Earl Cridge read more

I cannot stress enough how much I appreciate my local Belle Tire Team. Once again they have helped me with the busted tire. Fast, efficient and with grace. Very much grateful. You should go there and try for yourself - you'll surely learn how good they are. You never going to any other place for your tires needs, if you do. Thank you Rex for being such a wonderful manager there for so many years. Jenny V read more

I urge you get a Second opinion. Every visit something else is found or needs other than what I came in for. Parts are 200% mark up compared to local auto parts stores. Do yourself a favor and get a second opinion! read more

How I unfortunate indeed. I see why the lot is typically empty at Belle Tire. I was just quoted $20 a tire to balance and rotate! Walked across the street. The same job for $45 out the door or $65 for the life of the car. I almost regret my previous post. Good people are hard to find. read more

Really great experience getting tires... said no one ever...well that's until I went to Belle tire.. I was pleasantly surprised how friendly all staff was as soon as I walked in the door. They took time to explain every detail and not just adding extra charges on to your service.. I felt the prices were better than competition and I will definitely be back.. read more

Discount tire who? I am sad that I waited so long to come to this location for my tire and brake needs. It is hard to come by businesses that have your best interest in mind and are trustworthy to get the job done and done right. Rex and his team members were all fantastic and not only kept me informed regarding my vehicle and my needs and questions and without hesitation I will be back to this location. This place is truly a gem. Belle Tire is a great value for my money and it is a priceless feeling knowing my car is in great hands read more

Slow, slow, slow! I have an autistic daughter and tires typically take 45 min-1hour if the guys are inexperienced. I have been here an hour and a half and car is sitting up in the air with all its tires off still. I will probably return to discount tire from here on out read more

New Belle Tire opened recently a few blocks from us on Ogden Ave in Naperville. My husband's work truck had a screw in one of the tires so I told him to go check out Belle Tire (since they are Blackhawks sponsor LOL). They got his vehicle in quickly and they not only fix the tire at no charge but did a safety inspection (brakes, shocks, struts, etc). Great service and have earned my future business! read more

Stopped in to have my winter wheels and tires removed and my summer wheels and tires installed. Service was very quick and efficient. The entire staff was very nice. Highly recommend!!! read more

Belle Tire - Winter wheel/tire removal. Summer wheel/tire install. - Auto Repair Near Me - Naperville, Illinois

Originally left this review on Google, where it was a three star review for several days, until I actually drove the car. Good service. Lost a star for opening weekend issues like credit card machine didn't work, they didn't include the paperwork of what was actually done to my car (just a receipt that work was done), and an improper explanation of that receipt. Lost a second star for being seemingly unaware that I had an appointment, though I did show up an hour early, but they didn't seem busy and I was just dropping it off with the understanding they would get to it whenever and no real time constraints. Also, unaware that I scheduled an actual alignment, not just an alignment check. Seems like in the ultra competitive tire shop world (Costco is across the street, and at least 4 other tire shops within a mile) you'd go out of your way to make the customer experience the top priority when everyone's prices are already within like $20. Update: changed from 3 star review to 1 star. And honestly its not even worth 1 star. After the alignment, the steering wheel is now crooked and the car pulls heavily to the left. An alignment was only done because suspension parts were changed, not because of a driveability complaint. So happy I spent money to create a driveability issue! read more

Great customer service. Great waiting room lounge and T.V. Free coffee. Outlet for your laptop computer and free wifi. read more

We knew something was wrong with our Sienna but couldn't determine what it was. Then our service writer Adrian and mechanic Juan went to work and found the problem...the front suspension needed work. The problem was that the work needed to be done quickly because we were leaving on a LONG road trip very early the next morning. Adrian, going above and beyond, was able to find the parts and get them to Belle in time to get the work done that day. We could feel the difference instantly and especially on the road. The Sienna, with nearly 90,000 miles on the clock, rides like it's new. Most importantly, we felt safe on our road trip. We will be going to this Belle for more work in the future. They do at least as good a job as the dealer at a far more reasonable price. read more

Do not take your car to be serviced at the location on 1937 US-30 in Montgomery, IL. Took my car there several times to fix an issue I was having and I still having the issue. First, we purchased one tire only to have numerous issues. From slow leak, to wheel bearing to bent trim. All issues they've claimed to have fixed but stll have an issue. Do not go here. read more

My husband got a nail in our 2020 Hyundai Kona we just got in February... we thought we needed a new tire living in Naperville all my life we knew our normal tire places we visited in the past I started reading reviews and wanted to try Belle.. Rex arranged an Appointment for my husband to bring the SUV to see if he could fix our tire 1st? . My husband said everyone was so nice & friendly while he was waiting there are vending machines 2 big screen TVs soft comfy chairs we got our tire fixed for FREE! we understand with any repair there are no guarantees IF we run into this problem in the future we will DEFINITELY return to Belle ...Keep up the Great work! read more

I placed an online order, reserved a time and made full payment only to be told that they don't carry that tire anymore. Seems kind of a bait and switch. Net time I purchase from them I will call in advance so I'm not surprised. Overall price and install was fine. read more

I brought in my 20 year old Cadillac for a new set of tires and Belle was exactly what I wanted in a tire shop. They were very courteous to me and took great care of my car. They had a great price for me and they made sure my car was all set and ready to go. Very welcoming staff and the service technicians did a fantastic job! I will continue to support Belle Tire for all my tire needs. Thank you again! read more

The service was awesome. Would highly recommend them. Was looking for a tire shop to have some tires mounted on my wide body challenger. Every where I went either couldn't do it or had attitudes. They instantly took me in and treated me like a customer should be treated. 100 % recommend. And they left my car nice and cleaned and nicely bagged my old tires and put them in my car. Highly satisfied. You read more

Came in for some service on my car and was pleased with the entire experience at this shop. Rex was able to quote me a very reasonable price for some service I needed on my car and took care of everything in a very timely manner. Rex and the team here are extremely professional and the shop is brand new. The prices are much more affordable than the exorbitant service fees charged at dealership services centers and the wait is much shorter! I would highly recommend skipping any dealership service center and come straight here for your auto needs. Just an fyi, they do EVERYTHING - not just tires! This will be my go to shop for any service moving forward on my cars and I am glad I found this shop! Great customer service and quality work at an affordable and honest price - what more could you want? read more

I can't recommend this place highly enough. I found myself in a complicated situation after hitting a pothole on the highway. Belle Tire worked with me to get my car running again and for a lot less than what the dealership wanted to charge me. Drew and Rex are the absolute best! I'll definitely be taking my car to Belle Tire in the future. read more

Needed tires rotated on a one-year-old car. Service was performed quickly and free of charge! This was my second experience with Belle tire. The first time I took my wife's car there after the dealer told me my run-flat could not be repaired and two other tires also needed to be replaced. Belle verified that the snow tires with only 10,000 miles on them could safely be used for another season and they were able to repair the other tire. I will keep coming back. read more

Paul who took care of my New tire's and ball joint and alignment did a professional job!! Excellent work!!

I have never been to Belle Tires and stopped there because it did not look busy and I figured I could get new tires on my wife's car that day. After the Belle rep looked at my car, he gave me about 5 options of tires to choose from. I thought the prices were a bit high but it sounded like the rep would negotiate on the price. Luckily, I just came from Costco with a quote (I would have gotten my tires there if they had them in stock) and my Costco quote was $200 cheaper than the Belle tire quote and the Belle quote did not include labor. I was happy to hear the rep would price match my quote from Costco. I should have left at that point knowing they mark their prices up so much. I also got a synthetic oil change for $89. (Tried getting the $59 partial synthetic but they insisted I needed full). I was there for two hours and the while there they recommended a few items that needed fixing that they quoted at about $1200. I figured I would go somewhere else to get it looked at since the car drove fine before I got there, other than needing new tires. Six days later my wife called me at work to tell me that her left rear tire is flat. Luckily, she works close and drove the car home and walked back to work at lunch. When I came home from work, I filled up the tire and headed back to Belle. They looked at the car and said 3 of the stems on the tires were leaking air and showed me in water. They said they normally do not replace then stems when replacing tires if the old ones looked ok. They sealed the tires and replaced the stems at no cost. While I was there, they showed me that my control arms and ball joints were loose, referring to the original quote I was given. When I was leaving the store manager said he would work on the price, if I decided to do the work there. The next day my wife again called me from work and said the car broke down in the parking lot and will not move. (my daughter was also in the car) The tire was rubbing against the car and bent outward. Luckily, she was not driving on an expressway. At this point it was not drivable. I called back the store manager and he said he could, most likely, get the original quote with everything included for $1000. I then told him that I had to tow the car in and they could do the work. He then said it may be more now if there are additional things wrong with the car. I was not in a position to shop around for quotes since I now had to tow the car. I took the car there and the next day I was called saying they took a few things off the original quote (which we negotiated to be at about $1000) but had to add an axle for about $375. They ordered the part and the part came in wrong, then they ordered the correct part which came in the same day. I picked up the car and it was just under $1500 (a few hundred dollars more than expected) I was so aggravated at this point, I just wanted to get the heck out of there. The next day my wife calls me and said the check engine light just went on!! I will not go back there after making four trips and spending $2200. ($2400 including tow) Entirely, too many coincidences of problems with the car days after I leave. I was there just to get 4 new tires a week and a half ago. read more

I stopped in to ask for folks to check a slow leak in drivers side front tire on Saturday before Easter. Drew at the counter took down some info and he and I looked at the tire on my parked car. I told him that I had the car at the dealer the day before and the "patch" they attempted made the slow leak into a larger leak. Techs got the car up, removed wheel and tire ...removed poorly placed patch from dealer and replaced with proper patch. Holding pressure like a champ....and we discussed possible tire change after summer as tread life still safe but getting near replacement depth (2 mm). Staff said thanks and "no charge", I'll be back for tires. read more

Excellent tire source. Great deals and pricing. Easy order process and scheduling.

Took my car in because I had a slow leak in one of my tires. Went out with one of the employees to show them the issue. They diagnosed the problem and then brought me in back to show me what the issue was after taking the tire off the car. Had a slice in the sidewall of the tire with part of a screw still stuck in there. Tire was not repairable. I was due for new tires anyhow, so ended up doing 4 new tires. They gave me several options at different price points. They were running a special so got a discount and rebate. Was out of there in an hour. Very helpful people and honest. Felt like they explained and showed me everything that was going on. Would definitely go back. read more