Gus was very helpful with my BMW! He was able to find then fix an issue that the dealership and…read morethree other shops were not able to figure you. Service was extremely fast and for the price i don't think you could beat it!

Gus is a great guy to work with. Timely response and he did a great job fixing my carread more

The employees at Precision Motorworks exude professionalism and honesty which is so refreshing at…read morean auto repair shop. I had a 5 star experience from start to finish. Heat went out in my car. I was presented with a complete diagnostic analysis and given options. When I had to leave my car overnight, they even offered to drive me home. I will only use Precision Motorworks for car issues in the future! Highly recommend.

From the owner: Import vehicle maintenance and service. Providing quality parts, certified technicians, and an…read moreunwavering commitment to the highest levels of care to our customers.

Great customer service. Great communication. I bring all of my vehicles (6) here without hesitationread more

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.

Very disappointing experience with my Tesla Model Y. I specifically brought the vehicle in for a…read morecontrol arm noise coming from the driver side and clearly explained that upon arrival. The shop diagnosed and recommended replacement of both the driver and passenger lower control arms. I ultimately approved repair of only the side making noise for approximately $697 (versus the $1,394 they recommended for both sides). What bothered me most was that after the repair was completed, the technician test drove the vehicle, yet nobody informed me before making payment that the exact same noise was still present. I personally discovered it myself within less than 10 feet of driving out of the shop and immediately returned. The lack of communication regarding the unresolved issue felt very misleading and frustrating. Instead of taking ownership of the failed diagnosis or communication issue, the owner Elvis became defensive and stated the reason the noise remained was because I was "too cheap" to do all the work (both side, $1,397). He also suggested I should have replaced the upper control arm as well, despite the fact that they never diagnosed or recommended prior to the repair. I ultimately took the vehicle to the Tesla dealership, where the upper control arm issue was addressed at a significantly lower cost. While the lower control arms may have shown signs of wear, replacing worn parts that are not actually causing the customer's complaint makes little sense from a diagnostic standpoint. Based on my experience, the process felt more like guesswork than properly isolating the actual issue. Customer service was ultimately arrogant and unprofessional. Based on my experience, I would be very cautious bringing a Tesla here.

If I could give more than 5 stars, I would. KCC Auto and Elvis are the gold standard of what an…read moreauto shop should be--honest, knowledgeable, detail-oriented, and deeply experienced, especially with luxury brands like Porsche. After being let down time and time again by the dealership, I finally found a team I can trust. Elvis didn't just save me a huge amount of money--he saved me the typical headaches that come with Porsche service. I even stayed nearby for three days while they worked on my $100K vehicle because I knew it was in the right hands. This shop is a rare find. If you care about quality, professionalism, and people who truly know what they're doing, KCC Auto is it.

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

We have two cars that rely on Garage 31 over the past 8 years. Our cars have been repaired without…read moreany issues. Garage 31 is a relationship based business that values its customers!

Edit: The owner called me and apologized and is going to make this right. The gentleman that…read morescreamed at me is no longer working there. They are renting me a car and bringing it to me! I am so impressed buy the way this was handled! They have regained my trust!!! The This company has the worst customer service ever! They have missed every deadline they said our car would be done by. They never called to update you. You have to call them all the time. Yesterday my husband called and they said the car wasn't going to be ready again. I called back and explained how important it was that we had it for this weekend, and they promised to stay late and get it done, that did not happen. When I called today, very upset about the car, not being done, instead of apologizing, the employee called me "sweetie"in a patronizing tone ("Look here sweetie") He then swore at me, and when I said that since the car would not be done when promised (again), I would be removing the cost of the rental that I was going to need to get for Saturday from my total bill, He threatened to make me pay cash for the whole thing and said he would not give me my car back if we don't pay in full. There is no customer service here. He swore at me. Do not take your car here!

From the owner: Transmission Service, Differentials, Driveline, 20 Years of Experience…read more Services: Auto Engine Diagnostics, Fleet Services, High-Performance Shift Kit, Industrial Services, Plow Truck Services, Snow Plow Repairs, Snow Plow Services, Tow Services, Transfer Case, Transmission Fluid Changes, Transmission Rebuild, Transmission Repair, Drive Shafts, Diagnostic Checks, Clutch Replacement, Universal Joints.

Sean was very helpful in giving me an accurate quote. I had them put in a new clutch and resurface…read moremy flywheel. Performed the work very quick. Had my car back in 2 days!

The manager Chun is a scammer. He never said there is a $950 fee to open the transmission until it…read moreis opened. He should have said that before any work. He is not a honest man and just a pure scam artist. Be careful on dealing with Chun, the owner. Regardless what skill he has, integrity and honesty is the top two before service.

Don't go here. A bout 50ish days ago I went here to replace my transmission in my Honda civic. They…read moretold me a used transmission would be 1900 and a new one would be 2500, so I went with the used transmission. They gave me a 60 day warranty and everything went great, the transmission ran great and they did an overall good job but we still had to replace the transmission mount since they did not. Anyways we had to go back 54 days later because the transmission started to leak transmission fluid and they told us they would fix it with the warranty. When I went to pick up the car after they "fixed" it I was treated rudely and with sarcasm all because I didn't respond to a question correctly. When I got the car back I found out they didn't fix shit even though they told me they did, the transmission is still leaking. Do not go hear and waste your time.

I just got my 2008 Trailblazer back from Tri City. James and Eva were absolutely professional and…read moreexperienced in trans repair. They overhauled my trans and replaced the front wheel bearings. I highly recommend them. Great job, great pricing. They even cleaned the truck up. When I came in to pick it up, it was all cleaned up inside and out and ready to go. Great job all. Thanks, Rick V.