My vehicle broke down and I had it towed to Tuffy as they had handled a minor repair for me before…read more Obviously the cost of a major repair is not ideal, but Eric was able to apply a warranty for a part that saved me hundreds of dollars. I am grateful for their transparency, willingness to work with customers, and for the speed and quality of their service. Thanks, Eric!

Let me tell when i bring in my car then fix the issue mot return with the samething. He a good one…read more d9nt show me how much ghe part cost ypu then mark it up 300 dollars not a good move. Absolutely will not be returning and will expose for the bullcrap congrats ypu got my money but i will.not go quite

The service @ Belle Tire in Romeoville is first class from the CS Team to the Service Team…read more Friendly, knowledgeable, courteous and efficent. This along with competitive pricing that is often lower than others in our area. It is definitely worth the drive from Plainfield any time my vehicle needs servicing. recommend this amazing team!

I was two hours from home and had an accident which caused severe damage to two tires. They picked…read moreup the tires from an hour away and installed them 10 minutes before closing. What a great team to work with!! Thank you!! Their service was worth every single penny spent.

I went to a Honda dealership for a quote on brakes. They said I needed calipers, brake pads,…read morerotors, and other brake issues. Around $12,000 plus tax. I had Nelson's Service look at the brakes. With the wheels off, Pat showed me what needed repair. Nothing was wrong with the calipers, the front brakes needed pads, and the rear rotors/discs needed sanding and pads. The whole job was $725! My only regret is, I wish I found them sooner. A 10 out of 10 and 100% on integrity.

Tried Nelson Auto Repair in Naperville after a recommendation from a CrossFit buddy glad I gave it…read morea shot. First brought my truck in for a spark plug replacement, and everything went smoothly, no complaints. Decided to bring in the Corolla next for the same service and a routine maintenance check. I supplied my own parts, and while I did feel the labor costs were a bit on the high side, I understand that mechanics are skilled tradesmen you're paying for their time and expertise. Overall, Nelson seems reliable and professional. I'll definitely keep coming here for straightforward repairs or services I know he handles well. For more complex issues, I might shop around or go with someone with deeper specialization. Still, happy to have a local option I can trust for the basics.

This review is strictly for the service department. I called on Saturday to inquire about oil…read morechange prices. The man I spoke to was friendly, cheerful, and extremely helpful. After giving him the year and model of my vehicle, he informed me that I had two different price options due to the turbo: $37.99 or about $68 for synthetic. I went with the cheaper option for now but will go synthetic in the future. He also stated they go by appointment only on Saturdays but they had a cancellation so I was able to get a 10:00 a.m. appointment. After arriving and completing the rebate for my oil change, I took a seat in the waiting room. What a cozy space! A small kitchenette houses a coffee machine and a mini fridge holds bottled water. There are also drink and snack vending machines. There are some toys for the kiddos and a nice flat screen TV with Direct TV. Deep-set leather chairs (four of them) cushion you and are super comfortable. There is also a love seat for additional seating. While waiting, one of the service advisers came into the waiting room and asked those of us waiting if we'd like water or coffee. Even though we were all capable of getting it ourselves, that gesture was a great representation of their level of customer service. My entire stay was about an hour which is what I expected. I wasn't in a hurry and I know from working at dealerships in the past that Saturdays can be quite busy for service departments. Charlie, the assistant service manager, was who I dealt with. He was extremely helpful from start to finish. The other gentleman, I think his name was Eddie, was very helpful, too. Besides the oil change, my car also had a leak somewhere near the transfer case, so I left the ol' girl behind so the necessary repairs could be made while still under warranty. I was given a loaner vehicle to drive while my car was being serviced, which is fun because it's always nice to have a brand new car for a few days. Zoom zoom. The dealership itself is beautiful and all of those sexy, brand new Mazdas were enticing, but I didn't go near the showroom as I wanted to avoid the temptation. I've had my car for six months so I am definitely not in the market for anything any time soon. The hubby is next in line for that and I have no doubt that when we are ready, we will purchase from here. We love our Mazdas and every employee I dealt with here has given me confidence in being lifetime Continental Mazda customers.

I took my daughters 2017 Mazda GX-5 with the touring package to the brushless car wash this…read moreSaturday morning. When I left the car wash the right passenger side mirror was loose and I could not adjust it. I called Continental Mazda. I was nervous the service rep calmed me down asked questions about the mirror. He asked me to bring it in. I brought it in and they fixed the mirror within 20 minutes. I really appreciate the outstanding service on my last minute notice. Outstanding service.

I brought my car here for claims work with State Farm. The one issue i have with this place, which…read moreis the reason i gave 4 stars instead of 5 stars, is the hours of operation for the body shop. They are only open 8-5 M-F, which doesn't work if you also work 8-5 M-F, which is exactly what i do. It worked out because my mom was able to go settle the deductible and pick up my keys for me. They were very polite on the phone. I had to drop it after hours because of work. While it was sitting in the parking lot waiting for me to pick it up after work, somehow a large scrape happened on one of the rear quarter panels. I left the car overnight again and put a key in the drop box. As soon as they could, they called me the next morning, incredibly apologetic. They offered to fix it for me no questions asked, even though they were pretty sure they themselves didn't actually cause the issue. I would definitely recommend this place again, and the only reason i may choose another body shop over this in the future is the hours of operation don't coincide with my work hours. I would basically have to take a half day to pick up my car if it weren't for my Mom being able to help me.

Todds Body Shop has been family owned and operated by very honest and good people. Highly…read morerecommend, they are people to trust your car with.

From the front office staff, to the skilled technicians, this is an excellent body shop that puts…read moreout above industry standard repairs. Their shop is accessible, clean and well lit. Their staff is caring, friendly and casual but at the same time highly proficient and professional. Don't expect gimmicks and sales tactics. This is just honest to goodness great service by people who know what they're doing and they guarantee it. The technicians are hard working, highly skilled auto body professionals with many years of experience. Whether it is a simple part you need replaced, or your car is smashed and needs major repairs, I'd totally trust the body and paint team to fix my car. The bottom line is, for anybody who needs collision repairs, Turks provides outstanding service, excellent auto body repair and impeccable automotive paint refinishing

Great communication and well done work from a great service! Have used this company many times and…read morehave been very happy with the experiences.

I picked up a nail in my tyre on the way home from work, and Flatso's was the first place I thought…read moreof. The team were friendly, professional, and had the puncture repaired in no time. They also checked my other tyres, topped up the air pressure, and made sure everything was safe before I left. All of this cost just $10--an absolute bargain. I'll definitely be back when it's time for a new set of tyres. Highly recommended!

We have gone to Flatso's for years. Have always been accommodating, giving us the best products for…read moreour needs at the best prices. I would highly recommend this place for all your tire needs.

This is the first time I've gone to this dealership. I previously went to Castle Subaru in McHenry…read morewhere I purchased my car and had been extremely happy with them. When I called to make a service appointment they said they would be pleased to continue having me as a customer but suggested I go to a closer dealership. That is how I found Hawk Subaru in Plainfield and I am fortunate to have done so. I made an appointment and upon arrival was greeted by both the Justin the Service Manager and John the Assistant Manager. They were welcoming, friendly and extremely helpful both saying that if I had any concerns to contact them immediately. I went to the waiting area and was updated at each step by text; describing what they found, suggested doing, the cost involved and requesting my approval or rejection of each item. When I had any questions I received an immediate understandable response from John. The service provided was done efficiently, completely and in a timely manner. My charges were explained and their appreciation of my business was expressed. I shall not think twice about returning to this dealership for service and, in the event I decide to purchase another vehicle I shall return to Hawk. I highly recommend their service and thank them for their assistance and friendliness.

Elizabeth Nosaka is a terrible salesperson and should be fired…read more I stopped by on Friday 9/18 at around 11am to test drive a Subaru Crosstrek Base. Elizabeth greeted my father and I at the front door. We took the car for a test drive, which included a $50 Visa gift card for test driving a Subaru this month. I enquired about lease information and provided my details. We walked into Elizabeth's office where personal items were strewn across her desk....random keys, an opened pack of Marlboro cigarettes, etc. Real classy type of situation going on here at this dealership. Elizabeth went to retreive her sales manager's numbers on the vehicle; she came back and provided their price, which was substantially higher than a quote I received from Gerald in Naperville. When this was raised, Elizabeth's tone and attitude became argumentative, condescending, and dismissive when I provided her with the details from Gerald. She began nitpicking apart my quote from Gerald explaining that the lease price would actually be much higher, and explained that I would be paying for applicable options on the vehicle. I'm not interested in options, I'm interested in a Crosstrek Base which has a net cap cost of $25,346. She wasnt interested in hearing this either. My Dad asked a simple question about the financing rate on the lease, and Elizabeth's reaction was so ridiculous, unnecessary, and over the top....I told my father that we were done talking here, and we walked out. She blurted out to my father, "well I don't know the rate.....0.0000000 something", and used the tone of "why the hell are you asking me that question?". We're asking the question because we are looking to lease a vehicle, you invalid! Elizabeth ran behind us as we left, begging us to let her see if there was something she could do about the lease price. My father was more graceful as I was and actually continued to interact with her on our way out. The lease price isn't the problem. Elizabeth's entire being, including her disappointing, egregious attitude is to blame. I doubt that anything can be done to fix this problem, except fire her. I doubt that'll happen though. Because we all know car salesmen are scum of the Earth who project their extreme personal unhappiness onto anyone they can. These losers lost out on a sale of a vehicle today. Don't buy a vehicle from this place, they don't give a crap about you as a customer. They don't even honor the $50 Visa gift card for test driving a vehicle.