They always do an amazing job and are just the sweetest people! The shop is super clean. They have…read morea huge selection of colors and keep them fresh.

I called this morning before coming in and got an appointment for 2PM. This was my first time here…read more I took off one star because I arrived on time but was not sat until 2:33 because they were backed up. I admit I was upset, i didn't mind waiting, but no one said anything to me other than asking if i had an appointment and after i answered yes, i sat for 30 mins without an update. Anyhow, when i did get sat, i got a full set, color powder, the male that works there did my nails (i didn't catch his name), but he finished within 45 minutes. It was fast, but it was good work. He made sure all of the lengths were even, and made sure i liked the shape and color. I would say the pricing here is average to any other nail salon. I paid $43 for my set - i did not need a soak off or anything. ***They do have screens set up to separate customers from employees to reduce spread as much as possible*** Pros: The place is pretty quiet, so pretty relaxing They have drinks: water, coffee, soda, etc. They have WiFi They almost have gift cards! Cons: Wait period w/ no updates Honestly, other than the beginning, i really liked my overall experience, hence why I still gave 4 stars. If you come, you can see that they really are trying their best!

Pedicure done by Mai. She left my little tootsies feeling good!…read more I've been coming to Fairmont Nails & Spa for YEARS, and I've followed Tommy and Yen whenever they've moved for 20+ years. They work 6 days a week and are always consistent. They take the time to get to know their customers and they have a huge number of regulars. I don't even have to tell Tommy how I want my nails done. He already knows, and when I went through a phase where I wanted something different every time, Yen put her best creative foot forward and never let me down. The ladies that do the pedicures are all great and friendly. We have conversations about their families and ours. We discuss our vacations and plans. It's an open area with a spa-like atmosphere. There is a separate room for waxing and they have contemporary music playing, while the TVs show whatever talk show/news is currently on with subtitles so you know what's going on. I have zero intentions of going somewhere else for my manicures and pedicures. When you have a good place, you don't leave.

This is a clean, quiet environment. The quality is excellent! Such a quiet, caring spot to unwind…read more Recommend this with highest marks

Me and my sister had great service! Nice environment and quality nails. Will come back!read more

I went to a different salon yesterday and I knew better than to cheat on my girls here at Herbal…read moreNails. I will not everrrrrr go anywhere else, and I will happily drive an hour to go here.

My favorite spot! Every time i come here they get my nails perfect and clean every single time…read morewithout a miss

Just moved to DP/La Porte area and chose this salon based on other reviews. Lin (sp?) did my fill…read moreand reshape and I looooove them. I'll be back for sure, fast, affordable and attentive work, highly recommend! No frills but great attention to detail.

Very professional and courteous technicians. Always do a great job on my nails! Highly recommend!read more

If I could give this zero stars, I would. I'm hoping that this helps the next potential customer…read more I'm a first time customer to this nail salon and I heard great things about this place. I called to make an appointment and explained that I had builder gel on my nails and I wanted it removed. I wanted the builder gel off because it was lifting in certain spots and I generally get light colors and I didn't like the spots showing through. While making the appointment, I was never asked for my name, they said "ok, see you at 5:30!" I arrived around 5:15, 5:20. I was not greeted nor was I ever asked what my name was. I then again explained my wants another employee and she asked if I wanted a pedicure as well. I agreed to the gel pedicure and I was shown to the pedicure seat. A woman named Jenny, never introduced herself (there was a name on her equipment) starts going to town all while having a lollipop in her mouth. She never tried making small talk with me, but she was speaking in her native language with other employees. Every person that walked in, she'd turn around but never greeted them. She put the color on one nail and asked if I liked it and I said "as long as it covers the white spots, that's why I wanted them off". She swears that I didn't say that, but I know for a fact I did, because I had no problem telling the other 3 people that I had spoken to prior! She then proceeds to file off my builder gel and asked me to soak my nails in a small container filled with acetone. The container was smaller than a salsa bowl at a restaurant, and one on the containers had acetone with red flakes in there, as if it was already used or not clean. Once she had the base/foundation of my nails on, she asked how I wanted my French tip to look, at this point, I wanted to hurry up and get out of that place. I told her to leave my nails the way they were because it wasn't getting any better. By the end of the builder gel application, she cut my thumb by "filing" my nail (she used her drill under my nail, by my free edge). The pedicure, which I opted for the deluxe shellac, she "massaged" each leg for a solid 2 minutes. She tried to save the appointment by saying things like "that's a nice color" and "it looks so pretty" but it was too late! My first and last time ever stepping foot in this place. I still paid for whatever services were rendered, but I will have to go and get them fixed elsewhere.

I have been coming here for 20 years for all my waxing on my eyebrows and lips. Li does the best…read morejob and I won't go anywhere else.

I asked for white tip but these are half white and the line is almost straight... I normally like…read morecoming here but I was disappointed this time.

She did a good job on my pedicure but it was hard to understand her because of her accent and…read morespeaking low. I changed my mind on the type of polish, regular to shellac. She started laughing and speaking in Vietnamese with other employees. It was very obvious it was about me. When I paid my bill she wrote the total on a piece of paper. I couldn't read it, so another employee put it on a calculator. While he was doing that, she did the finger twirl over her ear, indicating I was crazy. I almost didn't leave a tip, but she did a good job so I left one. I may go back, undecided.

The best nail shop in town!! All of the ladies make you feel like family!! They have the best…read morestylist, they can do any design that you present!!

this was my first time coming here and they did my nails SOO GOOD. they honestly ATE. i will be…read morecoming back.

I went to get a pedicure here on Saturday 1/3 with my friend right when they opened. We were…read moregreeting and sat down quickly, which was great. We choose our colors, everything was moving smoothly until, I bent down to mention to my technician that I would like to add a color under the glitter because it was very see through, not like it looked like in the book. She ignored me, at this point she had already done one layer on my feet, my friend had to reach other and tell her tech that I wanted to add a color beneath the glitter... she seemed confused and was also ignoring her coworker. More people became involved and they seemed to have misunderstood and though she was painting the wrong color I said no, I just want a color underneath the glitter... well we went on right... well while we continued the paint job wasn't good so I again, asked her to add more color because I could still see my nail bed and she again, ignored me, and after that everything became very uncomfortable. I was upset, I'm sure she was upset, because other people kept having to explain to her what to do... well as she was filing my nails I felt as if I got cut. She was being rough with my feet. I don't usually flinch but I moved my feet in the moment. The massage soon after was painful too she was being very rough through out the whole thing. That's just to summarize what happened that day. Now it's Monday, 1/5 and I have an infection on my toe. It began to get red yesterday 1/4, and today I have pus and it's hard to walk. I hope whoever reads these contacts me and as for my friend, who was kind enough to pay for both of us, deserves a refund. Atleast for my part of the service.