Everything about this place is amazing!! I've been coming since January and couldn't imagine going…read moreto another nail salon. Amazing staff, amazing service, and amazing drinks. 10/10!!

I apologize for the long post in advance...lol. I have been coming here for over a yr and had…read morepreviously had nothing but good experiences. I only allow Sara to do my nails. She deserves 5+ stars. There is a male who is either the mgr or owner. He was the first one to start treating me poorly. I had to return due to gel polish coming off 1 nail....which had never happened & hasn't happened since. It was at about the week mark and Sara was happy to fix it. I had scheduled a slightly earlier appt but had an unavoidable delay. So, I came in later in my lunch break and explained if she couldn't do it I would return after work since I was ~20 min. later than planned....on me. She asked her current client if she would mind if she fixed the 1nail & the client was super nice, said no prob. I had already pulled out $10 to give Sara. B4 I could hand it to her, the man at front began yelling at me telling me I better tip her. Sara became upset saying that I owed her no tip bc the polish shouldn't have chipped. She tried to refuse the tip but I insisted bc she had been nice enough to fit me in. Fast-forward about 4 mos & Sara left on vac for a month. My nails were lasting nicely but after 3 weeks i decided on a polish chg due to an event I had. Person new 2 me spent about 10 minutes thoroughly inspecting my nails and wouldn't answer if there was a problem. She walked off & returned to do the same thing a couple of times insisting that I did not have gel polish on my nails. I told her that was not true. She then went to one of the? Asst mgrs who came over and said the same thing. I told them to look at my toes to see the perfect match...which is impossible to achieve unless it's the same substance. They then insisted that i had powder. I told them I had only done powder once in my life, it wasn't with them and I would never do it again (side note...as a physician, it is not rec due to most salons' communal dipping which is unsanitary and increases risk of infection). This went on for another 10 min to the point that they lied and said they checked the system to verify my last service and insisted it was dip. I then insisted on seeing proof of that at which time they changed and said it must be acrylic. Again, have only done that once...not with them. I prefer gel. They then "apologized" and said it was just because "those services cost more"...??!!!...what the what??!!!...and that had what to do with me and my request to change my GEL POLISH??!! At that point I became upset and told them that I did not appreciate the way they were talking to me and implying as though I had done something wrong or unscrupulous. They again apologized saying they would take care of me, but then began insisting that Sara must have added extra coats of polish or topcoat???!!!. So, now i felt they were then trying to drag her name thru the mud and imply she had done something wrong. Meanwhile the sweet young lady that was changing the polish on my toes was done while the person working on my nails hadn't started. I wouldn't have come back if it wasn't for Sara. Fast forward two visits later and I had my sister with me who has Alzheimer's. It was a Wed and when we checked out, I reminded the lady checking me out (also either mgr or co-owner) to add my sr citizen discount. She asked for my id despite me having been there for well over a year getting that discount or the medical discount on Mondays. No prob. I showed her and she proceeded to tell me that I was not old enough...I'm 59 soon to be 60. She insisted that it has always been 65 for the discount. I calmly said no one had ever said that in the entire time i had been coming (& that included her but I didn't go there). She insisted it has always been the policy, followed by running outside to check their promo board......I pointed out that most places start sr discounts at 55, to which she replied that they are their own business separate from anyone else. She pointed out that i couldn't use my points and a sr discount together anyway so rec i use my points. When i paid for my sister's, she started again b4 she even looked at her driver's license. I pointed out that my sister was 66! She seemed disappointed . It's a 10% discount!! I get that businesses are likely feeling the economic crunch...but so are consumers! Don't offer the discounts if you don't intend for them to be used. I soo used to love this place. I would have given them a rating of 10 on the 5 point scale... but they charge too much (plus i tip 20%) to be treated poorly. I will likely continue going bc of Sara...she is the best and I always get tons of compliments on my nails. Mani/pedis should be a relaxing experience. It's sad that many of the nail salons have a way of stressing you out more than when you entered. If this continues, I will likely have to start searching for a new place. Good luck to you, maybe your experience will be better than mine.

Went in to get my daughter and my nails done for her birthday. They have her a gift for our next…read moretime so that was sweet. We are almost 3 weeks out and about to need a refill so they have held up well. We walked in no wait which was great. The only complaint I have is there is no apparent price list that I could see. We paid $98 for two solar full sets and was charged extra for my daughters for length. When we left we put our hands together and our nails we the exact same length? I will be going back because there was nothing wrong with the service but would like to see a clear price description. Disclaimer this pic is 3 week old nails and in my opinion still look good and ready for a refill. Posted a pic with refill, paid $29 for refill still not price list available that's my only issue.

I was set up with a young male tech and he managed to drill through my nail when removing old…read morepolish, causing it to bleed, and the later burned me badly when he was curing the gel on my finger with the uv light..still charged me 65 dollars. After that experience, im just going to do my nails myself. I know I can do a lot better than that. Painful experience and the last for me.

So happy with every service they provide clean and very kind enjoyed my experience good prices and…read morevery funny conversations great energy and good energy

Loving this salon! The staff is super friendly Vicki is my…read morego to nail tech! I'm always in love with my fresh set after seeing her! Definitely recommend booking your appointment with Vicki.

My favorite spot! Every time i come here they get my nails perfect and clean every single time…read morewithout a miss

Just moved to DP/La Porte area and chose this salon based on other reviews. Lin (sp?) did my fill…read moreand reshape and I looooove them. I'll be back for sure, fast, affordable and attentive work, highly recommend! No frills but great attention to detail.

I have been going to Annie for a month now and she has been doing an amazing job at my nails!…read moreEveryone is always happy all the time. The atmosphere is lively. They serve complementary drinks and the service is always above par!

Called ahead for a quote on shellac refill and a nail trim... it was quoted $35-$40…read more I'm like ok great!! I'll see yall in a bit. Get there and the customer service is excellent Lisa took me in immediately no wait . She filed my nails and kept filing and I was hopeful like ok she is about to do something great but NO . Lisa then started trying to mold me a nail that now looks like pebbles ruby pebbles i absolutely love the color I chose but my nails now look like small ruby pebbles. Then she started talking about the price and how it will be extra for a trim $5 more and how winking to me saying but for you it's ok no charge... kinda hinting to me she was hooking me up. Excuse me Lisa I have no problem coming to pay for a great spectacular job done well and excellent customer service please don't wink at me like we are doing something illegal. Great customer service gave me cold bottle water but idk what you call this job Lisa did but I will not be back.

Great service, beautiful nails, and such a friendly team. Thank you so much! I highly recommend…read morethis salon.

They do a great job at a reasonable price without the crazy shaming you trying to "upsell" you into…read moremore expensive purchases that so many others annoyingly do! They've been here a long time in the community too. Highly recommend.

I received a sealed gift certificate for Christmas. When I opened it, I realized the date expired…read more It was an unintentional mistake. I called the salon thinking surely they would honor it but they refused. That is basically theft. I was a patron there for years but I quit going bc they raised prices and I had issues with my Shellac chipping quickly.

I Went in there to get my nails removed since some came off, $10 service. Tipped my guy $5, however…read morewhen I needed to pay their system was down, which I understood and was waiting awhile for them to get it up. They asked if I had cash to pay which after tipping I only had $9. They then said there is an atm in the back, I told them no because I didn't want to pay the fee. Then they said it's only a penny fee which I knew wasn't true but they pressured me to go get money out from it so I could pay cash. Now here I am getting that $3 fee I knew would be coming. Just upset how this use to my go to place but over time prices kept going up and then this bad experience.

The staff here are all very professional. Everyone always give that family vibe and very friendly…read more Small run family business giving customers feel very homey . Always smile and welcoming hello with delicious Vietnamese coffee (yummy).

I recommend this nail salon. I've been coming here for over 3 years now. They have changed…read moremanagement 2 times. I have been so happy with all the past and current owners. They remember your name and treat you like family. Always have a smile and have never gotten treated any different. And I can be picky with polish, jijij. They Really are awesome!

A plus .........great service.........full service a plus.......very clean.......friendly and…read moreattentive staff......

I got dip Nails and the nail technician was not very happy that I just wanted clear and kept trying…read moreto talk me out of it. I ended up with air bubbles underneath and had to take them off for fear of infection.

Way off my normal beaten path, I was in Deer Park for a birthday party and after a crummy morning,…read moreI decided to treat myself to a mani/pedi. Sometimes a girl likes the anonymity of not going to her regular haunt... Very good, standard mani/pedi. My nail tech (whose name I shamefully forgot to ask) did a fantastic job! I'm very picky about nail length and shape, and she actually listened to me when I said "Can you make them short? I like them very, very short." My only gripe is that the polish selection is limited. I'm admittedly a polish snob and the total lack of Essie and Zoya is a bit of a misstep for me.

Dirty. Not paying attention to details. Had to keep giving instructions over and over again. I…read moreasked for French tip and all the lines are DIFFERENT SIZES!!!! How can they not see that? It's a simple white French tip!! So upset