Called ahead for a quote on shellac refill and a nail trim... it was quoted $35-$40…read more I'm like ok great!! I'll see yall in a bit. Get there and the customer service is excellent Lisa took me in immediately no wait . She filed my nails and kept filing and I was hopeful like ok she is about to do something great but NO . Lisa then started trying to mold me a nail that now looks like pebbles ruby pebbles i absolutely love the color I chose but my nails now look like small ruby pebbles. Then she started talking about the price and how it will be extra for a trim $5 more and how winking to me saying but for you it's ok no charge... kinda hinting to me she was hooking me up. Excuse me Lisa I have no problem coming to pay for a great spectacular job done well and excellent customer service please don't wink at me like we are doing something illegal. Great customer service gave me cold bottle water but idk what you call this job Lisa did but I will not be back.

I had high hopes for Marcel Nails & Spa in Deerpark due to the high reviews. However I am very…read moredisappointed. I will be straight forward... I called before, they approved a walkin. I was sat down and ignored for 40+ minutes. (I was there for well over 3 hours) Got a regular pedicure, manicure with black polish, and a wax of my arms. It has been less than a week and my polish is peeling. They did not paint to the edges to quicken my return time. I have a rash on both arms where I was waxed. Entire strips of my arm remained hairy despite my attempts to make them known. There are attractive aspects. However I was charged $55, without tip, for a wax that was patchy and has resulted in a persistent rash. Refer to images attached. $64 for Mani/Pedi (Not including tip) I do not recommend.

I've usually had a great experience at Posh Nails, but the last few visits have felt like the…read morequality has been going downhill. Unfortunately, my most recent experience was the final straw. I'm not usually one to complain because I understand everyone is human and mistakes happen, but this was by far the worst service I've ever received here. I initially requested my usual tech Mimi but more recently she has been staying busy and have had a few different techs these last few time. My pedicure tech started off well, and the foot massage in the beginning was honestly the only positive part of the experience. After that, things quickly went downhill. She would reposition my foot herself, then somehow end up pushing it and blame me for "moving," even when I wasn't moving at all. At one point, she kept readjusting my foot and lightly slapping it while saying, "No move," which felt rude and uncomfortable. While clipping my nails, she repeatedly tried wiping the clippers on the towel under my feet, but in doing so, she poked/stabbed my feet several times. Thankfully, she didn't fully break the skin, but it was still painful and concerning. When it came time to paint my toes, I watched her smudge the polish herself, yet she again blamed me for moving. I asked if she could fix it, which she did, but then she dropped the polish brush onto my pants and leg, leaving polish on both unknowingly to me, ensuring me that it was not on my skin or pants. She also smudged the same toe again during dropping the brushed, proceeded to look right at it, tapped my foot, and smiled without properly correcting it. The final part that really upset me was the massage. I had paid for a 5-minute massage, but she did it dry without using any lotion. When I asked if she would be using lotion like in my previous appointments, she simply said, "No, no worry." It was extremely tense and uncomfortable -- honestly the least relaxing massage I've ever had. To make matters worse, she started the massage around XX:50, realized around XX:51 that she hadn't set the timer, and then changed it from 5 minutes down to only 1 minute and 30 seconds, ending around XX:53. At that point, I was so frustrated and uncomfortable that I just wanted to leave. I had somewhere to be afterward, which is why I got the pedicure in the first place, and once I left (changed clothing) my friend noticed there was still a very noticeable spot of dried polish on my leg from when the tech dropped the brush. I was honestly embarrassed and extremely disappointed. This is the first time I've ever felt the need to leave a complaint about any service. I've always enjoyed coming here, which makes this even more disappointing. I truly hope management addresses this, because the level of care and professionalism I experienced today was unacceptable. I wasn't even able to get the tech's name.

Was looking to pamper my mom and myself with a mani pedi, this was my third time visiting the…read moresalon. My mom's service was in impeccable. She's 83. However, the tech that did my nails when I showed her a piece of rough skin under my feet smaller than a mustard seed wear my Birkenstocks rub and she frowned up then I showed her the back of the heel and she frowned up again. I'm like lady you're in the wrong business and I still tipped her just rude, she didn't refuse my tip. Then she put me in the nail dryer and never saw her again. I believe I had this name confused with Plush Nails, however where do you go in Baytown without having to drive into the city. The nerve of these ungrateful people liking they're doing me a favor. The atmosphere It's mediocre. Thanks for letting me know that you didn't appreciate my business.

I've been coming to Vanity Nail since 2007. I will never go anywhere else! Lisa takes extra special…read morecare of me each and every time like it was the first time! We have explored all different colors and techniques, but the latest is an Hombre natural look. I have been doing this now for over a year and constantly get compliments on my nails. I wish I could post a photo, they are beautiful!

I have been coming here for years and have never been disappointed…read more Everyone is so kind, professional and personable. Very, comfortable, clean and accommodating with services and requests. Highly recommend!

I just tried this place for the first time. Great customer service. I got the best pedicure I've…read moregotten in a while. The gentleman that did my pedicure was AMAZING!

As always they did a great job! The new redecorating looks…read moreterrific giving the place a new more elegant look.. It is always such a relaxing atmosphere and they always make me feel so welcome.. Thank you!

Very kind people that work there & the service is great! The prices are less expensive than other…read moresalons.

I've been going to Madison Nails for YEARS! Andy does a fantastic job on my nails! They are always…read moreperfect and never break! They last for weeks! My pedicures are amazing too and Andy's wife does a fantastic job with my brows! If you are looking for a great place for your brows, manicure and pedicure - this is definitely the place to go!

Worst lashes EVER. SAVE YOUR $$$. Spent $110. for the most horrible experience ever and Ive worn…read morelashes for about 5 yrs. Most surprisingly is the manager, Danny didnt even offer a refund and Ive been a regular mani-pedi customer for about 4 yrs Don't risk letting, "Lin" EVER do your lashes. She hasnt a clue what shes doing, and doesn't speak a lick of English. I even went back to get them fixed and all she did was brush them out, hold out her hand for another top with the same terrible results. Pathetic.

This gentlemen late 40's early 50's had the poorest attitude towards me when I showed him a picture…read moreof what I wanted and noticed the french tip was not coming out as desired , I made a comment if he could fix it and not sure why he just didn't like that and proceeded to tell me he was doing it how it was shown in the picture and Just ignored me so, was so rude I just wanted to get out of there asap Not planning on coming back, didn't get his name but He did have 2 heart tattoos on his right arm.

I recently started going here when i moved close to the location…read more The family that owns this bail salon are always so welcoming and caring. They took their time with my pedicure and also with my daughter. I am very picky when it comes to my full sets and Cindi listened to all my concerns and granted every wish. My nails lady 3/4 weeks and and so does my pedicure. They give my husband a LEO discount and never shorts him any service.

Very good place to get your nails done. They listen to the customer and make great recommendations.read more

I took a chance at elegance nails next to subway on Garth Rd. I must say I was a bit nervous to go…read moreinto a new nail place I did not know. However, I am so glad I did!! The customer service was excellent! Most places on Garth Road have rude people working but a lot has to do with the language barrier, but this place was awesome. The prices are absolutely reasonable compared to most, and care about your well-being while in their salon. I could not keep count of how many times they asked if I wanted something to drink, and if I was okay. Definitely will be coming here again! Vivian did an excellent job on my pedicure, and David did a great job on my nails. And did I mention I did not have to wait at all? RECOMMENDED!

It was so relaxing. Everyone was welcoming and nice. Chair was comfortable, and They did a good…read morejob! I will be going back.