Pedicure done by Mai. She left my little tootsies feeling good!…read more I've been coming to Fairmont Nails & Spa for YEARS, and I've followed Tommy and Yen whenever they've moved for 20+ years. They work 6 days a week and are always consistent. They take the time to get to know their customers and they have a huge number of regulars. I don't even have to tell Tommy how I want my nails done. He already knows, and when I went through a phase where I wanted something different every time, Yen put her best creative foot forward and never let me down. The ladies that do the pedicures are all great and friendly. We have conversations about their families and ours. We discuss our vacations and plans. It's an open area with a spa-like atmosphere. There is a separate room for waxing and they have contemporary music playing, while the TVs show whatever talk show/news is currently on with subtitles so you know what's going on. I have zero intentions of going somewhere else for my manicures and pedicures. When you have a good place, you don't leave.

I went here a few times and they did well. After a few…read morevisits the quality in work and customer service depleted. I always tip and normally make an appointment. I didn't have time to get my nails done again, so I popped in for a removal. The tech burned my nail and I reacted, she did not apologize or seem to care. When I sat down, she insulted me saying my nails grew out so long. She improperly removed the acrylic set and even tried ripping them off with an extra acrylic nail. She left artificial nail on all of my nails, I realized this when my nails have been in pain. As seen in the photo, my real nail beneath the artificial residue. I have chipped a piece off of the artificial left on top of my real nail, seen in photo 4 in my palm. This is an outrageous way to treat a paying customer, let alone anyone. I am not going to the salon to rectify this so they can cause more damage. I have previously voiced my concern at a separate visit, about the lack of professionalism and aggressive practice done by some of the techs here. It does not seem to me like this salon truly cares about all of their customers and that is disappointing because I had referred family to this salon but will be warning them to save their money and health of their nails. Also worth noting they would only offer certain customers a water, never once did they offer me a water.

Service is nice very quiet and peaceful. The staff is very nice. They give you drinks and the…read moremassage is good.

Great place my mom and my sister were very happy with their nails!!! Friendly people good…read moreatmosphere.

I'm a retired Nail Boutique 20 year business owner with 30 years experience…read more I get my nails done at Herbal Nails & Spa. I only put my hands in good hands and it's Definitely Herbal Nails and Spa!

I received a sealed gift certificate for Christmas. When I opened it, I realized the date expired…read more It was an unintentional mistake. I called the salon thinking surely they would honor it but they refused. That is basically theft. I was a patron there for years but I quit going bc they raised prices and I had issues with my Shellac chipping quickly.

I just Love Kim and her designs!!! She never disappoints!! She does a fantastic job on my finger…read morenails! I have gone to many places, but she Always does a Beautiful job!!!

I needed something to do while my son was at the skatepark nearby. Saw the reviews and figured I'd…read morecheck this place out. It's not luxury but they do a good job and are very detail oriented. I wish I didn't get the design because it just isn't quite right, but it's mainly because I wanted thin lines and I just don't think they could do that. The husband and wife are friendly and considerate tho and I really appreciated that. If I'm in the area again, I'd come back and just not get a design. Because honestly they listened exactly to what I said and didn't push their ideas on me. Also the husband making sure I always had a fan on me was super nice.

I went to get a pedicure here on Saturday 1/3 with my friend right when they opened. We were…read moregreeting and sat down quickly, which was great. We choose our colors, everything was moving smoothly until, I bent down to mention to my technician that I would like to add a color under the glitter because it was very see through, not like it looked like in the book. She ignored me, at this point she had already done one layer on my feet, my friend had to reach other and tell her tech that I wanted to add a color beneath the glitter... she seemed confused and was also ignoring her coworker. More people became involved and they seemed to have misunderstood and though she was painting the wrong color I said no, I just want a color underneath the glitter... well we went on right... well while we continued the paint job wasn't good so I again, asked her to add more color because I could still see my nail bed and she again, ignored me, and after that everything became very uncomfortable. I was upset, I'm sure she was upset, because other people kept having to explain to her what to do... well as she was filing my nails I felt as if I got cut. She was being rough with my feet. I don't usually flinch but I moved my feet in the moment. The massage soon after was painful too she was being very rough through out the whole thing. That's just to summarize what happened that day. Now it's Monday, 1/5 and I have an infection on my toe. It began to get red yesterday 1/4, and today I have pus and it's hard to walk. I hope whoever reads these contacts me and as for my friend, who was kind enough to pay for both of us, deserves a refund. Atleast for my part of the service.

this was my first time coming here and they did my nails SOO GOOD. they honestly ATE. i will be…read morecoming back.

10000 out of 10! Iv been coming to this nail salon for 10 years! I'm 25 now and every time I come…read moreback to the area to visit I still come here every time. You need a good full set? Ask for ANDY! He's amazing and never disappoints! I will forever come here.

I had an amazing experience at this nail salon! From the moment I walked in, the staff was…read moreincredibly accommodating and attentive. They listened to exactly what I wanted and made sure I felt comfortable the entire time. The service was top-notch -- they were thorough, professional, and genuinely cared about giving me the best results. I left with beautiful nails and a smile on my face! Highly recommend this salon to anyone looking for friendly, detailed, and customer-focused service. I'll definitely be coming back!

This place is hands down the best nail salon I've ever visited! The nail technicians are so sweet…read moreand take their time! Nelson is my go to for nails! He does such a great job and it's so kind. The relaxing ambiance and comfy seating, made for a wonderful experience.

I love this place. They are always so kind and my nails always look amazing. They do exactly what I…read morerequest.

Pampered day at the nail shop, this time I took my mom and cousin. And I got my eyebrows trimmed…read moreand pedicure done, they always treat us like royalty.

New to the area. Was looking for a new place that would take a walk in. Very friendly and inviting…read more They assisted me right when I walked in. Loved the vibe, and had a glass of wine while I got a pedicure. They didn't make me feel obligated to choose from the higher options, but they do offer alot of extra pampering. They had plenty of powder colors to choose from. Best of all my set lasted me over 3 weeks with no problems. (And i travel & use my hands alot) Thank you for being kind and for the loyalty card!