****EDIT 12/09/25**** I would like to come here and edit my previous 1 star review back to 5 star…read more The manager Dana called me right away to correct my nails and apologize for the service and let me know the issue had been addressed. I appreciate any business that contacts their customers and takes these issues seriously. Thank you Lalla's. I have been a loyal customer for over a year and I only come to Lala's but today will be my last. The tech who did my chrome full set manicure in the front was very rude. I am so nice to everyone and she just didn't want to be there. Bad attitude just because I was asking questions. I don't get my finger nails done often. She cut my cuticles twice and made me bleed, used a large and painful tip on the drill. She didn't apologize for making me bleed and then when my nail accidentally bumped the nail dryer she loudly said "UGH!" And Rolled her eyes. So embarrassing. I have never been treated this poorly by a nail tech. I was still nice enough to tip her but I shouldn't have. She has ruined this salon for me. I expect Lala's to hire much nicer people for the prices they charge. I'm so upset. The nails look okay I guess. I just wanted to hurry and leave. I don't know her name but I'm sure the owner can check the cameras. Today at 4:00pm

One Star. Things…read morestarted off well--the space looked nice, they soaked my feet, and I appreciated the complimentary Thai iced tea. I specifically told both the host and the nail technician that I wanted my cuticles pushed way back and my nails cut very short. They said they would. Two days later, looking closely, the job just isn't good. My nails are still long on the sides, they snag on my bedsheets, and the cuticles barely look touched. For a $32 pedi (plus a 20% tip), that's disappointing. This was my first and last visit--I don't recommend this place.

Pedicure done by Mai. She left my little tootsies feeling good!…read more I've been coming to Fairmont Nails & Spa for YEARS, and I've followed Tommy and Yen whenever they've moved for 20+ years. They work 6 days a week and are always consistent. They take the time to get to know their customers and they have a huge number of regulars. I don't even have to tell Tommy how I want my nails done. He already knows, and when I went through a phase where I wanted something different every time, Yen put her best creative foot forward and never let me down. The ladies that do the pedicures are all great and friendly. We have conversations about their families and ours. We discuss our vacations and plans. It's an open area with a spa-like atmosphere. There is a separate room for waxing and they have contemporary music playing, while the TVs show whatever talk show/news is currently on with subtitles so you know what's going on. I have zero intentions of going somewhere else for my manicures and pedicures. When you have a good place, you don't leave.

This is a clean, quiet environment. The quality is excellent! Such a quiet, caring spot to unwind…read more Recommend this with highest marks

Service is nice very quiet and peaceful. The staff is very nice. They give you drinks and the…read moremassage is good.

Great place my mom and my sister were very happy with their nails!!! Friendly people good…read moreatmosphere.

I went to a different salon yesterday and I knew better than to cheat on my girls here at Herbal…read moreNails. I will not everrrrrr go anywhere else, and I will happily drive an hour to go here.

Herbal nail was my GO TO for pedicures but they raised their price AGAIN and the massage time has…read moregone down to where I feel my need to look elsewhere is warranted. Princess nail near Kroger on space center is a close competitor now

I just Love Kim and her designs!!! She never disappoints!! She does a fantastic job on my finger…read morenails! I have gone to many places, but she Always does a Beautiful job!!!

I needed something to do while my son was at the skatepark nearby. Saw the reviews and figured I'd…read morecheck this place out. It's not luxury but they do a good job and are very detail oriented. I wish I didn't get the design because it just isn't quite right, but it's mainly because I wanted thin lines and I just don't think they could do that. The husband and wife are friendly and considerate tho and I really appreciated that. If I'm in the area again, I'd come back and just not get a design. Because honestly they listened exactly to what I said and didn't push their ideas on me. Also the husband making sure I always had a fan on me was super nice.

this was my first time coming here and they did my nails SOO GOOD. they honestly ATE. i will be…read morecoming back.

I went to get a pedicure here on Saturday 1/3 with my friend right when they opened. We were…read moregreeting and sat down quickly, which was great. We choose our colors, everything was moving smoothly until, I bent down to mention to my technician that I would like to add a color under the glitter because it was very see through, not like it looked like in the book. She ignored me, at this point she had already done one layer on my feet, my friend had to reach other and tell her tech that I wanted to add a color beneath the glitter... she seemed confused and was also ignoring her coworker. More people became involved and they seemed to have misunderstood and though she was painting the wrong color I said no, I just want a color underneath the glitter... well we went on right... well while we continued the paint job wasn't good so I again, asked her to add more color because I could still see my nail bed and she again, ignored me, and after that everything became very uncomfortable. I was upset, I'm sure she was upset, because other people kept having to explain to her what to do... well as she was filing my nails I felt as if I got cut. She was being rough with my feet. I don't usually flinch but I moved my feet in the moment. The massage soon after was painful too she was being very rough through out the whole thing. That's just to summarize what happened that day. Now it's Monday, 1/5 and I have an infection on my toe. It began to get red yesterday 1/4, and today I have pus and it's hard to walk. I hope whoever reads these contacts me and as for my friend, who was kind enough to pay for both of us, deserves a refund. Atleast for my part of the service.

I had an amazing experience at this nail salon! From the moment I walked in, the staff was…read moreincredibly accommodating and attentive. They listened to exactly what I wanted and made sure I felt comfortable the entire time. The service was top-notch -- they were thorough, professional, and genuinely cared about giving me the best results. I left with beautiful nails and a smile on my face! Highly recommend this salon to anyone looking for friendly, detailed, and customer-focused service. I'll definitely be coming back!

I went to the salon on Friday, I can't remember my nail technician's name. I thought he did a good…read morejob at first. He took over an hour but then when I got home I looked at them, I didn't like them but I thought it was because I did them different than I would have normally. But on Saturday and Sunday I noticed that my hair was getting caught in my nails. I look at them and they are lifting and one actually broke off. My pedicure was awesome but this gentleman was not good and makes me hesitant to go back.

This place is hands down the best nail salon I've ever visited! The nail technicians are so sweet…read moreand take their time! Nelson is my go to for nails! He does such a great job and it's so kind. The relaxing ambiance and comfy seating, made for a wonderful experience.

I love this place. They are always so kind and my nails always look amazing. They do exactly what I…read morerequest.

I tried to trust the process but the process didn't trust me. Picture says it all, it was not a…read moregood experience

Very Friendly Staff! Great Service! I come here constantly and have for a long time.read more