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Elgin, IL

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Lila's Tile Installation

4.4 (12 reviews)
Closed • 11:00 am - 5:30 pm

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Gabriela T.

Thank you Tracie

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Review Highlights - Lila's Tile Installation

“Gabriella was very prompt with the initial survey, the estimate and installation timetable.”

Mentioned in 4 reviews

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Soma Tile

Soma Tile

(27 reviews)

Lucas and his team renovated our primary bathroom. He did an excellent job and we are completely…read moresatisfied. Lucas was great to work with along the way. I appreciated how clean he kept the workspace and for keeping the health and safety of my family a top priority. I highly recommend you consider Soma Tile for your next project! Note: The paint and shower door were performed by others.

Summary: Soma Tile (Lucas) is a partner through the process and his team is comprised of skilled…read moreand courteous professionals. I would not hesitate in referring them to anyone looking for bath and tile work!! Preface: Let me start this tale with some background. This project was not an exciting "Lets update our 20 year old bathroom and make it stylish and pretty". Instead the project started due to an undetected leak, the stress that comes from random water leaking in random places, and was filled with questions and concerns. Countless others "assured" me that this was a plumbing issue or just due to some neglected maintenance on a 5 year old new-install shower - and then wanted to blast holes everywhere to "find" the leak. At the same time, I did not want to rip apart a shower to then find out it might be plumbing and now a full on repair. I felt overwhelmed in making the wrong choice and doing 2 projects chasing my tail. Lucas walked me through all the typical scenarios that he has seen, leaning on the most probably is a structural fail of the shower system and then did a methodical exploration. A couple hours later and a minimal demo, he confirmed that it was in fact not plumbing related and was def. a failure of the shower system -- and walked me through what it would take. Once his team was onsite, they were focused - creating a whole "clean room" at the entry to the bathroom. 1 day demo, 1 day water-proof, 2 days tile - all while providing the proper time for dry-out and leak testing between steps. Lucas is a perfectionist, being critical on the most minor details -- which to someone that also strives for this level, but has no idea what they are looking for, was very much appreciated. Additionally, he has instilled this value in his team - that are true craftsman with their skill. Each step of the process was walked through, discussed, and made sure we understood the task, goal, and expectations. This is why I say Lucas/Soma Tile was a true partner in this project, as it wasn't a fun project -- it was an overwhelming stressful start where Soma Tile helped take some of the burden and concerns off our shoulders and work it through with their own expertise, experience, and dedication - ensuring every step was executed with precision. Soma Tile knows their craft - Lucas is a partner, his team are craftsman. Huge Thanks to Lucas, Jesus, and Miguel -- not to forget Jose who magically appeared on the last day to leave the place spotless.

Distinctive Designs Tile & Marble - Jonathan DONE - JUST WOW!

Distinctive Designs Tile & Marble

(44 reviews)

Highly recommend! Great value and great end result!! The photos speak for themselves. We recently…read moreused Jonathan as the finishing touch to our kitchen renovation. Communication was great and as every construction project goes there are delays which Johnathon was able to accommodate with compassion and ease. So rare! The entire project took 4 days. Jonathan recommended what grout to purchase a few weeks before the project. Then he got to work and took the time to create the design based on the variation in the tile. It turned out just as I had envisioned and would have Jonathan do our next tile job no question! Tile: Tile Bar Portmore White Grout: Mapei Avalanche

I hired Jonathan to replace the backsplash tile in my kitchen. He quoted a price and required 1/3…read moreup front, and 1/3 after the first day. After telling me the job would take ~3 days, he left the second day without all the old tile even being removed. He came on the third day, and then left at noon to get lunch or something. He never came back. He said he would drop something off that night, but never did. He never answered his phone again. I paid him 2/3 of his price and he disappeared without even having the old tile fully removed. It cost me more than his initial quote to have someone else come and finish the job. I don't think this business exists anymore, but just in case, I'm going to leave this review to say DO NOT HIRE this contractor. And if you do, do not pay anything in advance.

The Tile Shop

The Tile Shop

(12 reviews)

OK. I haven't even received all of my order yet and I am giving these us five stars. Dave Nestor,…read morethe store manager has exceptional customer service skills and is fantastic at helping with customer issues. Dave gave me a huge education on proper installation of a shower pan and membrane. He probably spent an hour with me telling me what I needed to know and showing me easier options like Wedi or the Superior drain systems. While these products are significantly more expensive than a concrete and rubber liner, they are easier to install. I opted to go with the Superior system and had my drain pan cut out and laid in place in about an hour. But a couple nights later, after mortaring everything in place and installing the drain itself I noticed a problem with the drain and how it was seating. It was not good and I couldn't see anything I had done wrong. I sent pictures and video to Dave and my sales guy, Mel. At 11:30 at night Dave answered me that he'd be over in the morning to figure out a resolution. Today Dave probably spent about 60 to 90 minutes working on more problem and figure out the root cause of the issue. It was not something I had done wrong but possibly a problem with the unit itself. He's trying to figure out a resolution now but he told me that if all else fails, they would rip out the drain pan I have and install a new one at their cost. He said, "That is the way we do business." This is a place that goes above and beyond normal customer service and goes the extra mile for their customers. They are great!

I ordered Marmoreal Carrara Luxury tiles. During installation we discovered a problem. The tiles…read morewere defective. When we called The Tile Shop about this it was apparent that they knew of the problem but sold them to me anyway. This caused multiple problems as I had to change my moving schedule completely. Not recommended.

Lila's Tile Installation - tiling - Updated November 2026

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