The previous review HAD to have been written by the owner. We found the hotel comfortable (nice beds), clean and quiet. All in all, a very reasonable modestly priced hotel. I would have no problem recommending it to my friends. On the down side, internet access is atrocious. That, combined with no cell service (ours is AT&T) left me feeling rather more cut off from the world than I had hoped for. read more

Beautiful views! I normally stay here a few times each year. I want to give it a 5. I really do but there are a few things they really need to change. I don't like that they don't have a bellman. Sometimes they do have the maintenance guys help you though. So that is a plus. The terrace outside the Presidential Suite needs to be kept up better. They really need to fix the fireplaces. They all have been out of service for a couple years now. Their rooms overall are okay but the windows and patio area in every room I have been in were filthy. I already gave their restaurant Moonraker a 5. I love that place! read more

Great place to stay on the water not far from San Francisco. Make sure you get a room on the water. The staff is always very friendly. The pool and hot tub are nice and clean. The restaurants are also very good. To make a long story short, for the price and location, you will like this property. Check out the bowling alley across the highway, it's very cool. I have been in the hotel industry for 30 years. Trust me on this. read more

Lighthouse Hotel - View from my room. - Hotels Near Me - Pacifica, California

I've stayed a few times to visit with family and friends since I moved out of state several years ago. It is a typical Best Western. Since my last stay a year ago, it appears the room I stayed in had recently been renovated. New carpet, paint and such. Stayed 3 nights. Bed was soft and did not help my back issues, but was clean and no odor as specified by other guests. View was semi decent. Corner unit with view of cliffs and partial ocean view. Garage did appear to flood during my rainy stay. Made coming a going a bit difficult. Overall, my stay was decent. read more

I stayed in the Hotel for about one day and got bit multiple times, minutes apart! Floors were extremely dirty!! And I had no help when I complained! read more

I wanted to like this place so bad but sadly the service is what deterred me. Our room was huge as if it were missing furniture. Bed felt like it's days were numbered but my partial beach view could be seen from our bed. When we checked out my husband left his phone on the bedside table along with the room keys giving us no other option other than asking the front desk to retrieve. Sounds simple enough right? Well, no...it was utterly disgusting the way the front desk woman treated my husband. Please note we were seen throughout our stay so memory alone would recall our faces. She turned a simple request into a racial situation. So much so other guest sympathized with our situation. The woman at the front desk was so immature and frankly had no business representing Best Western! This women made my husband feel like a criminal trying to get into someone's room. He told them where his cell phone was located in the room along with what's in the garbage can and what we left (cup a noodles) on the counter. Of course this upset my husband as we had engagements we'd now be late for on the account of this racist, rude, ignorant unreasonable woman. Rather stay at the motor inn. read more

I just re-read 20 reviews to see how I could have missed this issue, but no one mentioned it. Rooms were clean, my room was huge, staff was polite, and ocean view was awesome. But would I ever stay there again? No way. I booked two rooms for two nights for myself and a friend, and we checked out after one terrible night. First the weird thing: My room was huge, 236, and theirs was tiny, 240. Same price. Did not know there was such a difference until we compared notes the next morning. Why not tell us there are two sizes of rooms? Now the unacceptable thing that no one else has mentioned: the hotel is poorly constructed and when the person above you gets up during the night, the ceiling shakes and it sounds like a giant walking around up there. The person above me could not sleep, and I could not wake up enough to do something. Finally, I forced myself awake and called the Front Desk. It was 4:00 a.m. I had had no sleep. They let me move to another room (at 4:00 a.m!) and within 10 minutes the person above THAT room started walking around. The second person only got up once, but I called the Front Desk and said, "What the heck is going on here, is this building poorely constructed or something?", and the staff person said, "Uh, well, we have had complaints." I got ZERO sleep and will never stay there again. I'm stunned no one else (in the first 20 comments, anyway) has mentioned this problem. read more

This I give a 3 star because we had to go all over the place to get to a elevator that goes to the 3rd floor. Like a maze. Why cant yiu just get into a elevator that just takes you from 1st fl. to the top . Very honest house cleaners thou. Left a few valuable items in 2 different rooms, and both returned to lost n found. Nice pool and location. read more

First of all I must state that on this recent trip the hotel is under renovation and appears to be weathered as it has been on the coast for a very long time. I must state that the check in host Jordan was above and beyond helpful as we were in late to check-in and had not eaten dinner. I travel often and typically deal with attendants who may not understand how time is very limited and crucial in constant travel. I would HIGHLY recommend this hotel for those with families or on a quick getaway as the views are the best in all of Northern California. I also would like to note that the hotel restaurant Moonraker is by far one of the best restaurants that I have ever eaten at. Every appetizer and entree I ordered was fabulous in terms of presentation and taste. I was blown away with the Lobster Mac & Cheese and I will definitely be back VERY soon! read more

My husband and I spent our 10 year anniversary here and it was the best decision ever! Great place to stay! Very clean & comfortable with a beautiful ocean view. Great customer service. We had the pleasure to have Toby check us in and she was awesome! She went out her way to make our stay marvelous and memorable. We will definitely be coming back here every time we come to Pacifica. read more

Book it now! I booked a one night get away with my boyfriend for spring break. This hotel was awesome. I booked a partial ocean view however it was practically a full ocean view. The hotel was clean (a lot cleaner than Pacifica Beach Hotel) and they were very accommodating (I accidentally booked 2 queens but wanted a king which they took care of over the phone. Also let us check in an hour early because our room was ready). I do wish they provided at least a continental breakfast, however the Moonraker Restaurant is located on the 1st floor of the hotel and is a delicious restaurant with ocean views... Plus you get 10% off breakfast there when you stay at this hotel. The room was surprisingly affordable for being almost right on the water and we were able to walk right onto Rockaway beach within 5 minutes and watch the sunset over the ocean. Overall, I was very pleased with our stay here and will be back in the future! read more

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The Lighthouse was a serious disappointment. The pictures are quite misleading and the hotel is dank, dreary and dirty. Our room reeked of body odor and the bleach smell in the bathroom was so strong it made my wife sick. The lobby is nice but the hotel is in a state of serious disrepair. Our room had stained carpets and stained furniture. The walls were full of marks and several items including the lamps were filthy. The sliding door was incredibly difficult to move and once opened revealed what I can only describe as the world's smallest balcony (maybe 1.5 feet deep if I'm being generous). The hallways were also unpleasant with stains and peeling wallpaper. I've included pictures as I realize it may sound far fetched at first. Our stay was topped off with a 5am fire alarm apparently caused by a careless delivery driver hitting a sprinkler. At that point we'd had enough and checked out. We received a very cursory 'sorry' and that was it. The hotel is close to the beach and there are fabulous views but I would not stay here again. We went to a nearby competitor and it was 100x the hotel this was (at half the price) read more

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Nice place for a getaway near the beach with walking distance food, drinks and music. We enjoyed our stay. Friendly staff. However the only complaint would be when I called to get details about difference in room's pricing nothing was said about view of the ocean, and based off some pictures I found I was expecting the open sea at my window and I more so got the view of the parking garage walk with a corner over the top of the building of the ocean. Luckily I spent more time on the beach then looking at it from the room so no complaints really just will know for next time we come to visit because we in fact will be back soon. read more

Horrid smell emanating from the hallways luckily, the room did not have that smell. A room with ocean view was roughly $300 a night. Not the cleanest, but I guess it's by the beach so you're paying for the location. Super close walk to the beach or a nice hike. read more

Stayed here in October for one night. The bed was not changed from previous customer. We had a late check-in. So we didn't have time to complain and have the bedding changed. We were exhausted. Picked off the Dark curly hairs out of our bed as well as we could and went to sleep. Next day at check out when we mentioned it to the young lady at the register, she gave us a look and said ,I'm sorry. We didn't ask for a refund or a discount or anything, but she was very dismissive. I just hope we don't get Scabies!! They get ZERO stars for Sanitation and/or Customer service. read more

We stayed here for our anniversary over the weekend for 1 night June 2018 booking site unseen we were pleasantly surprised, the rooms were nice and clean we travel with our small dog so we knew we would be in a pet appointed room their was a pet stain on the floor from someone else's peth you would think they could try a little harder to get that out, their screen doors in the room don't lock it would be great if those actually locked and the pet fee is a little steep other than the it was nice. So overall our stay was great you have an exit on the first floor that leads you right down to the boardwalk you cant beat that. We will come back to stay for sure. read more

We have visited the place many times. This time their system charged our account 3 times for our stay. All the guys at the front desk could say was,"It must be a glitch. There is nothing we can do." Then he had the gall to say,"Hope you have a nice evening." Are you kidding me!?!? Your system just took $1800 from my bank account and that's the best you can do? We will never come back to this place. read more

If I could give lower I would. This place is so old. Needs a complete makeover. Could not get any sleep from all the noises. People walking above you. And the toilet kept going on and off all night. Bath towel had huge black hair on it. Terrible place to stay. All of these five star reviews are lying. read more

I wiish that the could have a better customer service at least in my own experience. My wife and i where'd having a mini honey moon the day after our wedding and I decided to take her to a nice hotel and this one seemed like a good choice so I when inside and ask the lady at the counter for a room with a nice view and she ask me if i had e reservation i said no and she gave me a pri ce of $208 per nigh wich seem to me a little pricey so i said to her if the price was the same online and she reply with an attitude that they don't do price matching and she said here its the wifi and password you can book online and came back to me ,my wife and star looking online for the rooms but didn't know wich one was the one with the view so i when back and ask the lady that if she could tell me wich was the room with the view and she turn around and said its call cove so i try tto book the room again then i told my wife you know wath lets go somewhere else and then we when to the next hotel got a beautiful room with a nice view for a good price im not saying that everyone on the hotel is as bad as the lady that try to help me but that's my own experience read more

I am underwhelmed by this place as far as being dated and charging a lot for the room. Although he room is clean and they allow dogs to stay without a hassle and the employees are friendly, there are some things I want to mention for those choosing this place based on the photos online. For me the double railing did not work at all, it is the ugliest solution to a potential problem ever. This abomination blocks both the parking lot and the ocean view unless you are standing up, not my idea of a way to enjoy a view. There is actually a photo in one of the reviews that you can look at. Reception informed me that this was done because they did not want people to fall out of the rooms. Actually it kind of feels like prison in a way....am thinking of putting out my mirror to check out the neighbors.... Just think, with some effort real patios could add to the rooms, you could sit outside, sipping some wine, watching the sunset...it could be cute. But I guess this is what happens when the brains in the corporate structure only consider a re-do after 40+ years and to continue collecting top dollars. The room we stayed in is in my opinion way over priced. I have looked around in the area and right around the corner is the cutest Holiday Inn in with great reviews that I will stay in the next time I come to this town. To be fair we did have a good time, because that is what you do when things are not quite right, you make the best of any situation. The experience we had did at least lead us to a fantastic Peruvian restaurant down the street, directly across the ocean with a wonderful view ....I would go back to Pacifica just for this place, great food, friendly staff and a list of cocktails that you can work your way through while watching the sunset on the outdoor patio. I have another review about a Best Western Hotel near the airport, which I called the "Worst Western." The place we stayed in deserves the title "Mediocre Western." read more

I had a one night reservation during my business trip. I was upgraded to a "junior suite" and received an amazing room. Terrific ocean view with a large, well appointed room. This will definitely be a hotel to which I will return. read more

Great location, but room was outdated, we had a ocean view but the windows were so dirty so you could not really see much of the ocean People were nice n friendly. We we're going to stay two nights but I just was not comfortable, the tracks in window were dirty n needed to be cleaned. No sure how best western would allow without upgraded n cleanness to be better then it was was for 250.00 per night. Website was very deceiving read more

Exact words said by the lady in the lobby. "I hope I never see you again". Wow, great customer service you have there! Our friends were staying here and we went to use the pool with them. It was 2 in the afternoon, nobody in the pool. She comes out and threatens to call the cops and says we are trespassing. Thanks, but our friends will be staying somewhere else from now on when they come visit. read more

Stayed one night on way home from visiting family . The hotel/room were old and basic but the location was nice, right on the water. We had a room with a partial ocean view but there was no air conditioning in the room and the windows would only open a little bit. Consequently , we were uncomfortably warm all night since it was a surprisingly hot day in the San Francisco area. The Moonraker restaurant was , however, fabulous! The view, ambience and food were exquisite ! Made up for the unfavorable room experience ! read more

We stayed here a month ago or so. We experienced a huge squeaking noise from our king size bed. The room number was 452. This is a motel class. This was an extremely uncomfortable experience. They have a ocean view restaurant. The prices are abnormally expensive for its quality of taste. Basically, I love Best Western Systems. But this hotel does not reach the standard level of the systems. read more

Where to begin? We made our reservations for June in March. Two rooms, two nights. They charged us in April. FIVE TIMES! After getting the run around, they finally fixed it, only to turn around and charge us AGAIN a week later. Three times this time. After more phone calls, we thought we had things worked out. We were to get a big discount on our oceanview rooms. A week before we were to arive, they charged us yet again! More phone calls. Finally, we arrived at our hotel, only to find out our rooms were NOT oceanview, and not even together. After getting attitude from the desk clerk, (who accused us of giving her attitude!) she at least found us adjoining rooms.(although she did complain loudly that "now someone else is going to be mad at me now") and did give us free breakfast for the whole family. When we woke up the next morning, we checked our bank account, only to learn that now they have charged us for three rooms! Being Saturday, they tell us we may have to wait several days to get this resolved. They did finally make things right. The Rooms are ok. The view is spectacular. The staff needs to be trained on how to use the computer system. read more

Everything was great! Room was stocked with essentials (shampoo, soap, towels), they had fruit and cookies in the lobby, so I could grab something on the way in or out. Parking was great. The room was clean and the bathroom/shower was too. I will stay here again when I come back to San Francisco!!! read more

Pretty good overall. Room was clean, big, bed was comfortable, view was Amazing. Front desk was a tad unfriendly, and the layout a bit confusing. It was dog friendly tho! read more

FYI tried to make reservations and dogs over 40 lbs not allowed because of complaints, new policy.

Great hotel on the beach and dog friendly. We will be back when in the SF Bay Area. Very nice staff from the front desk to the laundry and maintenance staff. The hall carpet was a little smelly and old serving dishes in the hall were picked up slowly from the restaurant for a conference room. The room was 5 stars, perfectly set. Internet was good and good restaurants in short walking distance, no need to drive with room service. read more

this is a fun place to hang out and stay if you are visitng sf. this is a quick 15 min drive into downtown sf. the crashing waves can be loud from the rooms nearest to the beach. plenty of trails nearby to walk and hike. clean. bath robes in room. soap is super drying and itchy so bring your own or go to safeway nearby. friendly staff. this get 3.5 stars cause it needs a face lift. otherwise recommended. read more

My family and I love this hotel! We were here for a weekend, and all of the little kids loved the heated pool and spa. We were told that they also have a fitness room, but we were too lazy to locate it. At first we had a hard time finding the lobby because the parking garage doesn't directly lead to the lobby unless you have your hotel key. We ended up going in circles but eventually found our way. Our room was on the fourth floor with a partial ocean view, which was beautiful. The room came with two queen beds, a desk, TV, and refrigerator. The only complaint is that this hotel doesn't have a continental breakfast like the Holiday Inn next door, but I guess that's because they have their own restaurant. The hotel itself is also right off of Rockaway beach, so it's easy for the whole family to go there and have fun. Nevertheless, the water in NorCal is always freezing, and the waves can get pretty high, so it's best to keep your eyes on the little ones. The waves are really good for surfing though. read more

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I love this hotel. Its only an hour away from where we live, but we go here a couple times a year for a nice little getaway. Its right on the beach, and the views from the ocean rooms are amazing. The pool is heated so you can use it anytime of the year. Id defintley recommend this place! read more

This place is great...cheap rates, comfy beds, free wifi, great views.. We stayed in a cove room and had a great view of the ocean and surfers..hotel is dated, but for the great price..you get what you pay for..we would stay here again! My advice..go to Half Moon Bay for dining..we went to Nicks across the street from the hotel and it was gross just like last time we were here...great meal at Sam's Chowder House in HMB.. read more

I spent four nights here with my two teenagers in August 2013. LOVE IT. Get the ocean front rooms; well worth the $200/night. No bedbugs or any other problems. Loved the pool and jacuzzi, and business center with printer was very handy. read more

This hotel was just ok. We got a seaside view which I wanted but I was hoping it was a full on seaside. Our room was on the side. If you stood by the sliding door you could see the sea. Ok hotel. Did not offer breakfast here. Ok hotel. read more

Stayed only for 1 night but we would come back in a heart beat. Great ocean view and plenty of parking. The room was basic but it was clean. I was worried we may hear noise from the restaurant, but it was quiet. Didn't hear much of anything other than the waves crashing on the beach. My one complain would be the sliding glass doors were very hard to open and close. I know ocean air can be harsh, but it was like the door had no roller left. read more

My Perspective: A midwestern tourist looking for some time by the ocean. 4 people in our party-- 2 seniors and 2 adults. Used many of the ammenities. Pros: Location. We spent too many house watching the waves. Opened the pool even with the poor December weather. Front desk was friendly and helpful, including printing a map to the hospital for my dad when my mom was feeling ill. Cons: So it isn't a 5 star hotel. The "balconies" are not fantastic, and you have to do a lot of walking to get to your car if you stay where we were. My poor mother was on crutches and had a lot of hobbling to do. read more

I drive all the way from Antioch just to stay the night at this hotel and it was the worst hotel stay for me in years. I called 5 days prior to my arrival, spoke with Toby and made it very clear that I wanted an ocean view room. When we arrived, I had a partial view of the ocean and partial view of the parking lot. The front desk person Irene very rudely stated that there was nothing they could do. No discount, no free breakfast nothing! The room smelled of must and had pubic hairs in the tub. Please take some old socks or slippers to walk on the carpet. I had to suck it up for the sake of my significant other who wanted to just have a good weekend. The Holiday Inn near the intersection allowed us to view their rooms which was much better with a good view of the ocean, we will stay there next time. Queela B read more

First time at this hotel. Large room, friendly helpful staff. Right on the beach, Moonraker restaurant is high class and priced accordingly. It's an updated old hotel, we liked it's long hallways and underground parking. read more