We are forever grateful for Angel Palliative Care and Hospice. They made it possible for our family…read moreto spend the time we needed with my father-in-law as his health declined, taking care of all the operational details like hospital equipment and medications so he could be comfortable at home. When we were faced with needing to find a hospice care team last November, I turned to Yelp and found Angel Palliative Care and Hospice. From the very first call, Lena walked me through how hospice works and what to expect. Within just three days, Lena and her team had coordinated everything needed to bring my father-in-law home from the hospital. Communication was outstanding. They maintained a family group text so we could stay in constant contact and always know what was happening with his care. The head nurse, Yana, was a true professional, and the emotional support provided by the entire Angel Palliative Care team helped our family get through an unimaginably difficult time with far more peace and confidence than we thought possible.

Highly, highly recommend!…read more Finding the right care for a loved one is such a heavy responsibility, but APC made a difficult time so much easier for my family. They helped my grandma, Anna, and I truly cannot recommend them highly enough. From the start, the team was incredibly professional and organized. All the necessary equipment and medications were provided with perfect accuracy and timing, which took a huge weight off our shoulders. You can tell this is an excellent team that really works together and supports one another; there was always someone available to help us whenever we needed it. What really stood out was their responsiveness during an emergency. We had a frightening moment when my grandma's CO2 levels dropped, and my mom called them in a panic. In less than an hour, they had someone at the house to fix and replace the pipes, and her levels returned to normal immediately. They were always reachable and super responsive, which provided our family with much needed peace of mind. If you are looking for a team that is both highly skilled and genuinely supportive, don't hesitate to reach out to them. They gave my grandma the care and dignity she deserved, and we are so grateful. Thank you Lena, Natasha, and the rest of the APC team!

As a social worker in a skilled nursing facility, having a reliable and compassionate hospice…read morepartner is essential, and Redwood Hospice in San Jose, CA has consistently exceeded expectations. Redwood Hospice is a trusted partner whenever I refer patients and families for hospice services. Their team is responsive, professional, and truly patient-centered. One of the most impressive aspects of their service is their ability to have their hospice physician come out the same day to evaluate and meet with the patient and family, which brings tremendous reassurance during a very difficult time. Their liaison, Chris Tran, is exceptional. Communication is always fast, clear, and reliable. Chris is proactive, knowledgeable, and makes the referral process smooth for both the facility and the family. Knowing that Redwood Hospice is involved gives me confidence that patients will receive compassionate, timely, and high-quality end-of-life care. I highly recommend Redwood Hospice to families and healthcare professionals looking for a hospice provider they can truly trust

Redwood Hospice's team were tremendously helpful and caring during my mother-in-law's final days…read more She initially received care from a different hospice agency, who were completely disorganized -- to the extent that her assisted living facility suggested we switch. They recommended Redwood and we're happy we made the change. Dindo and all the nurses and physicians took terrific care of her and were prompt to respond to any questions. We'd recommend them to anyone seeking hospice care.

My Mother is presently under the care of By the Bay Health in Marin County for at home physical,…read moreoccupational and speech therapy with a bit of limited nursing through Medicare. Her therapists (and nurses) are fantastic!!! I could not recommend more their services!

They promised that meds would be delivered by a certain time and they were not. Which led to my…read moreloved one being in pain and agitated for far longer than necessary. We had to call them multiple times to straighten things out. The nurses were super nice however.

I have a great deal of respect for hospice as my Mother-in-Law was a hospice nurse. However, the…read morecare that my family received from Pathways was terrible. It took 4 hours from the time I reported my Mother's death until the time that a nurse arrived to declare death. Thank goodness the retirement home where my Mother died stepped up and cleaned her and made her peaceful. There was a lack of compassion when my father and I spoke with the nurse and triage nurse at hospice and begged for them to get someone to come out sooner. We had been told by Pathways that the response time was about 1 1/2 hours. Pathways was completely understaffed and had inadequate personnel to meet basic needs of its clients. We called multi times to find out what was happening and was never called back. We didn't even know that a nurse was finally on her way until she knocked at the door. Please consider a different hospice service so you don't go through what we did.

Anyone who has any experience with Hospice care can tell you how wonderful their services are…read more Pathways provides a level of care and compassion that families facing the challenges of a terminal illness can rely upon. Every family is assigned a team of caregivers that focuses on meeting the needs of not only the patient, but the entire family. The team focuses on everything from coordinating medial care and services, palliative treatment, spiritual guidance, social worker case management and bereavement support. The folks at Pathways are passionate about end-of-life care and you can rest assured that your family will be in caring and loving hands.

We just selected Mission Hospice & Home care 3 weeks ago. They have not even met any of the…read moreservices they promised. They are all talk no action. If you are looking for a service that requires lifting from bed to wheelchair - their aides refuse this service. Our mom should be given bath or shower 2x a week. Nurse should show up 3x/week but only showed up 2x in the 3 week period. Our mom was only given bed bath only 2x during the 3-week period. DO NOT EVEN THINK of contracting their services. Very poor customers service. NOT GOOD!

If your dying loved one is, or is likely to be, in pain, DO NOT use Mission Hospice's services…read more Prior to my family's experience with Mission Hospice, I'd always understood that the main benefit of entering hospice was that the patient receives, above all else, palliative care. That is, since there is no longer any hope of recovery, the patient is made as comfortable as possible in his or her final days or weeks. I guess one thing I am grateful for re: our experience is that I learned that "hospice" does NOT equal "pain relief," so at least I can warn others. My father was dying of a cancer which is known to be especially painful. He'd been admitted to Mills Peninsula hospital a few weeks earlier, and while his oncologists were initially optimistic he might recover, it quickly became apparent he would not. So, we were asked if we wanted to consider hospice services. My siblings and I, when we met with the official liaison for Mission, as well as two Mission volunteers, stated several times that all we cared about was that our dad would suffer as little pain as possible in his final days. The volunteers were nice, but the liaison was a bit cold, which should perhaps have been a warning. Still, "hospice" sounded like a blessing, and when we were told that Mission is one of the very few not-for-profit hospices around, well, that sounded even better. THANK GOD we decided to keep our dad in Mills Peninsula as opposed to having him transferred to Mission's hospice home, which I believe is in Redwood City. To make a long story short, a physician whom I'll refer to as "Dr. S" of Mission Hospice did not want to increase our father's dose of morphine--when he had less than a week to live. (All of his doctors and nurses at Mills by that point were in agreement that the end was within days.) We could not get a hold of anyone else at Mission to ask why Dr. S would not increase his pain meds. Finally, after more than a day of pleading with the nurses and doctors at Mills Peninsula (who were excellent and very compassionate), my brother managed to get a physician at Mills to override Dr. S's orders. I do not recall all of the ins and outs involved, but it was a nightmare, especially, obviously, for our poor dad who was in excruciating pain. I might add that my brother later shared with me that the Mills physician who finally overrode Dr. S's orders and increased my father's morphine dose told him, "I have to say, I'm very surprised at how low this dose is for someone in your father's condition." Here's the clincher, though: The day before our dad died, my brother and I were talking with a nurse at Mills who mentioned that she had previously worked for Mission Hospice. She was a nurse we started talking to in the corridor, not a nurse who was assigned to our dad's care, so we had never interacted with her previously, and she had no idea our dad was in hospice until we mentioned it. When my brother started to talk about the ordeal to get our father's dose of morphine increased, the nurse suddenly became very quiet. Then she said, "Oh, that must be Dr. S....she, uh, doesn't believe in a lot of pain meds." I can only describe the look on her face, and her tone, as she said this, as "uncomfortable." A HOSPICE PHYSICIAN "doesn't believe in a lot of pain meds"?! I thought that was the entire point of hospice--to make a dying person as comfortable as possible, whether spiritually, emotionally, and yes, PHYSICALLY. Apparently not. Also the day before our dad died, we were visited by a Mission volunteer who asked if we'd like her to pray with us. Our mom is very religious, so I appreciated that and felt it might comfort her. The volunteer was of a different faith than our family, but she read from a book of traditional prayers of our religion, and she did it very reverently. That was very nice. The problem was that when she'd finished praying, and said some kind words, she wouldn't leave my dad's hospital room. This was despite the fact that I kept saying things like, "Thank you so much for the prayers. That was very kind, but we have other family coming soon to say goodbye," etc. She would just nod and say, "Okay"... and sit there, staring at my father. I'm not sure how I could have given any more obvious hints; I was also making comments like, "It's so kind of you to volunteer--I'm sure you must have other people you need to check in on now." She would say, "No, I don't." Another of my siblings was starting to get VERY upset that this woman would not take the hint (hints) and was even starting to raise his voice, saying things like, "It's kind of crowded in here--I hope there'll be someplace for A and B to sit when they get here." The volunteer still just sat there. I finally got up and left our dad's hospital room, in tears. I don't know if my other sibling finally said something to the volunteer or not, but she finally left shortly after that. You, and your loved one, don't need this extra pain.

We were so lucky to find Portola Gardens. It is such a wonderful place that treated my mother in…read morelaw with love and dignity during her last year and a half of life. She initially needed more care than most assisted living facilities we're willing to take on, but she was welcomed with open arms at Portola. Within a few months she was thriving and needed less care. They made her feel like a family member and treated the rest of the family as if we were a part of that. She had a few hospitalizations that took her away, but she always raved to the doctors and nurses about Portola Gardens and stressed that she wanted to get back as soon as possible. I feel that my mother in law was ready to die when we first brought her here, but through their loving care and sensing her personal needs, she not only blossomed, but she had a purpose in life. They helped her to want to live again. They had numerous group activities that she loved being included in. She had her posse of friends and through her gift of gab she had a way of making other residents smile and this gave her great pleasure. The staff knew all her quirks and anticipated her needs before she would have to ask and this gave her a great sense of security. Her room was lovely and they were always helpful when we wanted to make it feel more like home for her. The place always smelled fresh and clean and never of chemicals. I'll never forget the first day when we toured the place and we walked into to dining room and it smelled like Thanksgiving day. She raved about the food. We were always invited to be a part of holiday celebrations and when we ate there, we raved too! I can't thank them enough, because not only did they give my mother in law her life back, they gave us ours back because we always knew she was being expertly cared for and if there were any medical issues we would be informed immediately. Covid had its challenges, but they went above and beyond to make sure we could communicate with her and they came up with creative ways for us to interact. I must also add that they kept her safe in the pandemic and this was a woman that had endured almost every medical condition that could be acquired. There safe practices gave us great comfort during a very scary time. I can't give a higher recommendation and I will be forever grateful to the staff for making her last days as happy as possible. We grew quite fond of all the staff at Portola and will always consider them family.

I am extremely concerned about the quality of care at Portola Gardens. A friend is a long term…read moreresident and has had caregivers disregard her clearly stated physical limitations which resulted in physical injury. The caregivers do not seem to have any supervision or accountability and routinely fail to follow basic safety protocols and routinely disrespect VULNERABLE residents. While a few staff seem compassionate and want to provide care, the overall atmosphere feels inconsistent and dismissive of legitimate concerns. Families should look very closely at how care plans are followed, how staff respond to resident limitations, and how complaints are actually handled. Proceed with caution at this facility.

I have used this service off and on for two years. The painful: they are a bit pricey and have a…read more5hr minimum on service. The positive: their providers are knowledgeable & professional. They do the job being paid for and show up when they say they are coming. Marina (coordinator) and Alex (accounting) are a joy to work with.... they don't play games and are straight shooters. They answer the phone and attempt to provide the type of service requested. I am extremely grateful for the service they have coordinated and the training they provide their service providers. Warm appreciation, Sharine

We hired part time caregivers from Family Care SF to care for my 83 year old mother. The owners…read moreAlex and Marina are fantastic. Very friendly, customer focused and were to resolve any issues. The caregivers were a little hit and miss. Not that they were bad, some just didn't match well with my Mom. Whenever that happened a quick call to Marina fixed the situation. They were also able to direct bill our private long term care insurance which made the billing process easy for us.

For someone reason my first review did not post and so I am resubmitting because I want to share…read morewith all of you our experience with Sonata Hospice. In late October of 2025, our family was scrambling to find a hospice care provider for my mother in law. Finding a reliable hospice provider for a loved one is a daunting task often made under stressful circumstances. Our family, after extensive searching and disappointing recommendations from other sources, found Sonata Hospice through positive online reviews on Yelp. This review comes from a genuine family who utilized their services for a critical 10-day period. The level of care provided by the entire Sonata team to both our loved one and our family was amazing and far exceeded our expectations. We felt completely confident that our loved one was in excellent hands, and we as a family felt fully supported throughout this difficult process. Several team members deserve specific commendation for their outstanding professionalism and genuine compassion: Rachael (Nurse/Case Manager): Rachael was outstanding. Her work is a true blessing and a calling. She provided expert clinical care while simultaneously offering immense comfort to our family. The attentiveness she provided our loved one was consistent with the level of care one gives their own family. Her clear communication, explaining procedures, answering questions, and involving us in the care plan was a model of professional and empathetic care giving. Marsha (Home Health Aide): Marsha treated our loved one with dignity and affection, like she was caring for a member of her family. Her hands-on care was superb. Maria (Chaplain): Maria brought much-needed peace, love, and spiritual support during a challenging time, helping us navigate the emotional and spiritual aspects of the process and providing our loved one with that extra level of care. The Office and After-Hours staff were consistently responsive and efficient in meeting all our immediate needs. The support they extended through the difficult moment when our loved one passed, provided ease and compassion during our time of grief. And our hearts were warmed when at her funeral we saw Rachael and Maria present and still supporting us. Deciding on end-of-life care is perhaps one of the most significant decisions a family can make. Concerns about the quality of care, trustworthiness, and prioritization of patient well-being over financial considerations are paramount. Sonata Hospice put those fears to rest. They are a trustworthy, compassionate, and highly professional organization that we wholeheartedly recommend to any family navigating the hospice journey. I hope this review makes the post and can provide another family with reassurance.

I've been meaning to post this review from some time now. I am writing on behalf of my aunt as my…read moreuncle passed away on hospice about 3 months ago. I just wanted to share how grateful we are for the support we received. It was mostly my aunt having to take on all the complicated decisions but the hospice employees provided compassion and support. The chaplain, Maria was very calming-never pushy, just compassionate and loving during a really overwhelming time. The social worker, Melinda was also wonderful, helping us navigate everything with so much patience. My aunt commented on how after her visits, she felt happier because of her positive presence. Thank you Sonata hospice, this experience was hard and I especially worried for my aunt but the team made the experience much more bearable. Both of them made a difficult situation feel a little lighter, and their kindness made a real difference for our family. We truly appreciated the care and respect they showed every step of the way

My family and I want thank the Asian Network and staff for caring for mom the last years of her…read morelife during hospice. Thank you all

They are taking good care of my grandmother . They respond time really fast. High quality highly…read morerecommend.

From the hospital to the home bedside, Home Instead has provided amazing care for my family member…read more They were there at the hospital, on the ambulance transport and then in the home. Their dedicated team of CarePros are very professional and caring. The team has gone above and beyond to make my family member feel respected and cared for. The Carepros have provided seamless transitions between shifts. I especially commend all of the hard work by Rafael, Roxanne, Yasmin, Daniel, Sebastien, Jasper, Johnnie, Cecilia and Sheila. Well done!

Home Instead was professional, thorough, and compassionate. They cared for my 82yo father during…read morethe last three months of his life on hospice care. I got to know several of the caregivers personally as we cared for my father together: I especially treasured my father's time with Yvonne, Rihyana, Sebastien, and Kaye. All four of them were outstanding: deeply empathetic, and highly skilled. I also felt very comfortable leaving my father alone with Home Instead, as they were trustworthy, and even kept my father's apartment clean. I had a few concerns along the way, and the Home Instead administrators were responsive, and made all the changes I requested. Thank you for making a difficult time in our family's life a little less difficult and a little more joyful. Home Instead was everything I was hoping for in hospice caregiving.