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    Certified Care Solutions

    4.4 (7 reviews)
    Open Open 24 hours

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    2 years ago

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    2 years ago

    They do not timely communicate with the staff or the client. I would not use this service !!

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    Care2Care LLC Home Care & Placement Services

    Care2Care LLC Home Care & Placement Services

    4.7(19 reviews)
    3.7 mi

    Care2Care is simply "wonderful." Their team of experts went above & beyond our expectations!!! If…read moreyour only need is that they take you or your loved one to an important doctor's appointment... They'll give you 150% of their time & dedication. My husband had to come from out of town for a post-op visit with his doctor up North & flew into San Jose International. This is the 1st time I couldn't go with him, but Care2Care took excellent care of his every needs! That put my heart & mind at ease. Manager Rachel was right on time to pick him up at the terminal & transport him to 'Dearborn-Sah Institute' where he arrived even earlier then his appointment time. Both Teresa & Rachel knew that it was a quick 'same day' trip, so they made certain ALL things went smoothly. Rachel showed her true "caregiver qualities" by making sure that my husband stopped and had a relaxing & enjoyable lunch before heading back to the airport. My husband and I are SO pleased with their 5 star "personalized" service that they provided!! Just a side note: We thought it was a great touch on their part to send us an email showing what their transportation vehicles looked like, as well as a photo of the caregiver for that day. SO professional. We recommend them HIGHLY!!! Thank you Care2Care.

    Care2Care took very good care of my sick husband in our home for a number of years. I am very…read moresatisfied with the care that they gave him and the relief they provided for me. I would highly recommend them to anyone in need of in-home care of loved one.

    Photos
    Care2Care LLC Home Care & Placement Services - Marketing event with our Marketing specialist Teresa Peixoto

    Marketing event with our Marketing specialist Teresa Peixoto

    Care2Care LLC Home Care & Placement Services - Care2Care LLC is an accredited business with the Better Business Bureau (BBB)

    Care2Care LLC is an accredited business with the Better Business Bureau (BBB)

    Care2Care LLC Home Care & Placement Services - The standard "need to haves" for any senior event.

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    The standard "need to haves" for any senior event.

    Family Matters In-Home Care - The family

    Family Matters In-Home Care

    4.9(85 reviews)
    17.4 mi
    Locally owned & operated
    References available

    We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

    Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

    Photos
    Family Matters In-Home Care - Some of the staff at Family Matters In-Home Care - a Campbell, CA based in home care agency providing local caregiving services.

    Some of the staff at Family Matters In-Home Care - a Campbell, CA based in home care agency providing local caregiving services.

    Family Matters In-Home Care - Our home care agency loves to celebrate our caregivers - highlighting a caregiver of the month each and every month based on their service.

    Our home care agency loves to celebrate our caregivers - highlighting a caregiver of the month each and every month based on their service.

    Family Matters In-Home Care - Mr. G and and Robert aka Slim enjoying breakfast,

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    Mr. G and and Robert aka Slim enjoying breakfast,

    Right at Home - Fall Prevention presentation

    Right at Home

    5.0(18 reviews)
    5.2 mi

    Finding the right support for a family member is never easy; but the Fremont Right at Home team…read moremakes the process feel personal and protected. I have worked with many care providers; and I value their dedication to keeping seniors engaged and safe in their own homes. They don't just provide a service; they build a community of support around the individual. If you are looking for a team that treats your family like their own while maintaining the highest professional standards; this is the place to start.

    After searching for the right care, we found a deep sense of comfort with Right at Home of Fremont,…read morelargely because of Jimmy. During an incredibly stressful and emotional time for our family, he was patient, compassionate, and reassuring in ways that truly meant more than words can express. He took the time to listen to our concerns, answer our questions, and ensure we felt supported throughout the process--and thankfully, we did not feel rushed or pressured, and he reassured us that everything was going to be okay. We also observed how Jimmy and his team interacted with our parents, and it quickly became clear that they were special. Genuine care like this is rare, and we are deeply grateful to have found them. They provided the support we needed during a difficult period, bringing a profound sense of relief. Having this team work closely with our family has been such a blessing and has given us lasting peace of mind thanks to their help and commitment.

    Photos
    Right at Home - Collaboration with Bay Area Amateur Pianists for special birthday event @Ivy Park Hayward.

    Collaboration with Bay Area Amateur Pianists for special birthday event @Ivy Park Hayward.

    Right at Home
    Right at Home

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    At Home Support Senior Care - At Home Support Senior Care is deeply committed to serving the best interests of our clients, while holding them in high esteem.

    At Home Support Senior Care

    4.8(46 reviews)
    20.9 mi

    My daughter required a personal assistant to accompany her to her daily activities, especially when…read moreI am at wprk. GGRC recommended At Home Support Service as a vendor tp provide personal assistance service. Our experience with this company was outstanding. Maybelle R., the coordinator, ensured the entire process was smooth and stress-free, handling all logistics and maintaining consistent communication to confirm that everything was going well. We have a family member who was assigned as a personal assistant and everything was just perfect. The hiring process was smooth, and fast. Maybelle has good communication system, always asking if everything is doing fine for my daughter. Because of the professionalism, compassion, and quality of service we received, I highly recommend this company and will certainly be using their services again in the future.

    This is a business I use to keep my daughter safe & occupied @home as I can personally step away…read morefrom her but not be too far from her and her caregiver. Our process of obtaining a caregiver was simple and the arrangement works for all of us. We are being overseen in the office by Ms. Maybelle R. And she is very polite, respectful and dependable! When any incidents mostly timing or last minute changes happen Ms. Maybelle is understanding to our family and the caregiver's needs. Easy & adaptable and extra time is always reminded but never pressured. My daughter's caregiver is a difference maker in our lives especially that my children have special needs. Because of this company, I give them a 10/10! They do work with GGRC.

    Photos
    At Home Support Senior Care - At Home Support Senior Care aims to serve our clients with utmost kindness and sincerity in our role as a companion and care provider.

    At Home Support Senior Care aims to serve our clients with utmost kindness and sincerity in our role as a companion and care provider.

    At Home Support Senior Care - At Home Support Senior Care strongly believes in delivering top-notch senior home care services to our clients.

    At Home Support Senior Care strongly believes in delivering top-notch senior home care services to our clients.

    At Home Support Senior Care - At Home Support Senior Care aims to serve our clients with utmost kindness and sincerity in our role as a companion and care provider.

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    At Home Support Senior Care aims to serve our clients with utmost kindness and sincerity in our role as a companion and care provider.

    Right at Home - Right at Home East Bay

    Right at Home

    4.4(9 reviews)
    13.2 mi
    Committed to quality results
    Free consultations

    I've come across Nikhil's office a few times through local coordination and discussions around…read morefamily care needs. My impression has been that they are calm, attentive, and very mindful of how overwhelming home care decisions can be for families. They seem to take a thoughtful approach to each situation and focus on what will realistically help at home rather than offering quick solutions. Communication has always felt clear and easy to follow. Overall, a dependable and considerate team serving the East Bay Diablo and Tri-Valley areas.

    I called Right at Home in Pleasanton, CA, today based on some other positive reviews I saw, but…read morewill NOT be calling back. The person answering the phone (male) was awful. He was very negative, could not articulate, could not pronounce my name after correcting him four (4) times, and basically said I was not a good fit for their company. Wow....it must be nice to say that after a 10-minute conversation with no details. Literally was handing him a certified caregiver, who needed to be onboarded with them ( a no-brainer for them), and he said that was not a good fit. What?!!! Are you serious? Having worked in healthcare for over 35 years, specifically with home health agencies, I am not new to this field at all. I know when a company does not have its patients' best interests at heart and is looking for the easy way out, or when it just has poor representation answering its phones, which is a huge red flag to move on and avoid future problems. Which is the case here. In summary, my first impression was unfortunate because the reviews I read were so positive. That just goes to show, you have to call and talk to them yourself and go with your gut before hiring anyone, especially someone to care for your most vulnerable family members. I will not be calling back and taking my business elsewhere. VETERANS BEWARE! This is not a company I would recommend to anyone.

    Photos
    Right at Home - Right at Home East Bay Joins Parkinson's Foundation Community Partners in Parkinson's Care

    Right at Home East Bay Joins Parkinson's Foundation Community Partners in Parkinson's Care

    Right at Home
    Right at Home

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    Aegis Gardens Fremont

    Aegis Gardens Fremont

    4.3(19 reviews)
    3.1 mi

    My in laws live here. Great staff - great communication. My in laws look healthier. Lots of…read moreactivities and social events. Some of the staff do not speak English well but if you are fluent in mandarin, it is a nice place to live.

    In our family's 12-years' experience in having our father as a resident at Aegis Gardens, we have…read morealways found the staff to be professional, friendly, and very caring. The concierge staff is always very welcoming, friendly, and knowledgeable, which sets the tone to all visits. The facilities are kept immaculate and always has a fresh and clean scent, with no harsh chemical cleaners or institutional type odors. The décor has an Asian flair to it and the common area is always nicely decorated to reflect the current seasons / holidays. The various staff team members that directly cared for our father over the past 12-years, were always kind and compassionate, in addition to their professionalism. As our father's care needs changed through the years, the medical and management teams worked with us to seamlessly adapt to his changing requirements. On many occasions, we had asked our father on how he was being treated, and he always answered that everyone was very nice and kind to him. This added to our trust and confidence in his wonderful care at Aegis Gardens. This facility is led by Emily Poon, Senior General Manager. We have found Emily to always being very receptive and pro-active to any of our concerns; she is very approachable, caring, and professional. As a result, we never had any issues with our father's care at Aegis Gardens in all of these years. Sadly, last month our father entered hospice. At the hospital, our family needed to choose the facility where our father would receive his hospice care. Thankfully, Aegis Gardens was one of the options; we did not hesitate in selecting them. At all times, the Aegis Gardens Health Services Director, Gigi Tamayo and her team kept our family in full communications with any changes in our father. The Aegis Gardens nursing staff who directly cared for our father, provided a high level of compassion, great professional care, and kindness to him, which helped ease the emotional pain in losing our dear father. If we were to do this all over again, our family would not hesitate in selecting Aegis Gardens. The staff and facilities made our family's difficult situation a viable one. No one ever wants to place their elderly family member in an assisted living situation, but many times, there are no other options. Our family consists of seniors, each with our personal health challenges, so we were unable to adequately provide the necessary care that our father required. There are no questions that Aegis Gardens provides that top notched option in a professional, safe, healthy, and caring manner.

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    Aegis Gardens Fremont - Typical daily menu

    Typical daily menu

    Aegis Gardens Fremont
    Aegis Gardens Fremont

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    Certified Care Solutions - assistedliving - Updated May 2026

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