This place is great. My mom was there for a month and was discharged today. They are passionate…read more Staff is very helpful. My mom felt like at home. I recommend this place very much.

Excellent place. My dad has been getting wonderful experience and highly recommend. They are very…read moreprofessional, world class physiotherapy, caring and follow ups. Dad had a very complex pelvic surgery, going through physiotherapy and rehab. Staff is very well organized and patient

My dad stayed at Niles Canyon Post Acute Rehab for seven months, and the care he received was truly…read moreexceptional. From the very beginning, Anita at the front desk set the tone -- always kind, helpful, and welcoming. Her warmth made every visit easier for our family. The nursing team -- Sonia, Navraj, and Kim -- were outstanding. They were knowledgeable, attentive, and genuinely compassionate. They consistently went above and beyond to ensure my dad's comfort and to keep us informed, which gave our family tremendous peace of mind. The CNAs -- Rohit, Manpreet, Uma, Gerliza, and Kamalpreet -- cared for my dad as if he were their own family. They handled everything from feeding, bathing, massage, and cleaning with patience and respect. They also made my mom feel incredibly welcome and supported. When it was time for us to bring my dad home, they took the time to teach my mom how to care for him confidently and safely. Their kindness made a difficult transition so much easier. One of the chefs in the kitchen also went above and beyond by teaching my mom how to prepare puréed food for my dad when he could no longer eat solid meals. That level of thoughtfulness meant so much to us. The case managers were organized, responsive, and always willing to help us navigate the many details involved in my dad's care. And I want to give special recognition to Eric, the Manager at Niles Canyon Post Acute Rehab. Eric was consistently supportive, approachable, and deeply committed to ensuring my dad received the best care possible. He listened, followed through, and made sure our concerns were addressed promptly. His leadership created an environment where staff felt empowered to provide exceptional care, and families felt heard and supported. Overall, this rehab facility provided not just medical care, but genuine human kindness. Our family is deeply grateful for everything they did for my dad and for the support they offered my mom throughout his stay.

All the staff were super nice and helpful. From Anita the receptionist to the nurses, cna, and…read moretherapists. I really enjoyed my stay and with the right team it made my stay ten times better. And even after my stay management helped me settle with extended care. Thank you Nile's canyon post acute!

We are very thankful that my Mom was taken care of at Windsor. Vicki has taken care of…read moreaccommodations for my Mom after her hospital care and physical therapy has helped her get back on her feet so she can be home soon. Lots of things I asked for, they have answered very quickly and promptly. Doctors checked up on my Mom very quickly upon my requests and concerns. And also, the wonderful nurses were always watching over my Mom till her recovery and discharge. I'm very thankful, thank you very much for all your love and support! Best regards, Erwin Villaresis

My Mom was there briefly to receive some physical therapy after a fall. Unfortunately it was…read morealmost a week before she received any PT. She was in there for 5 days before getting a shower. I just felt they did not have enough staff or trained staff to provide the care each resident needed. We were told over and over "they would be right back" after pushing the call button. The only time her clothing was changed was when family members dressed her. Overall a very negative experience.

Wish I could give more than 5 stars. This place is awesome. My husband originally went to another…read morefacility after a stroke and was deteriorating there. Luckily, I was able to get him transferred to Creekview, where he thrived. The physical, occupational, and speech therapists were outstanding. They all really made the effort to make sure that he would get better and be able to come home. (Shout-outs to Govin and Maya.) The facility is gorgeous and welcoming and the rooms very pleasant; not institional at all. The staff is very caring. They paid attention to my husband's dietary needs, yet the food was pretty good for a nursing facility.

My clinical experience at Creekview was extremely positive. The facility is exceptionally clean,…read morewell organized, and maintained to a high standard. It creates a safe and welcoming environment for both patients and staff. It is a facility where professionalism, teamwork, and compassion are clearly prioritized. It is a place where I would be honored in pursuing employment after completing my clinicals. During my clinical experience, I felt encouraged to learn and was consistently supported by staff who were willing to share their knowledge while maintaining a strong focus on proper patient centered care. Having a grandfather with Parkinson's disease deepened my understanding of the importance of patience, dignity, and compassionate care; values that Creekview consistently demonstrates. I am truly appreciative of the professionalism and empathy shown by the entire team, and I would feel very confident entrusting my own family's care to this facility. Overall, Creekview reflects excellence in both care and workplace culture.

I'm surprised about the lack of reviews and ratings for this company!! Well, here's Five thumbs up…read morefor each individual and their great services. From the office, they took my calls and made things happen. The visitors (in person or by phone) were all skilled, friendly, and professional. My grandpa was well taken care of by the social worker Mimi, physical therapist Bonnie, nurse Jon, and dietitian Elsie. The occupational therapist and aide were also very helpful. If I ever need home health services for a family member again, or if someone asks me about home health services, I would definitely go to/ recommend Kairos

I have been with Kairos Homecare since it's conception. Services of clinicians can never be this…read moregreat. The passion and sincerity of all the providers and staff are amazing.

The staff are so nice and welcoming. The residents are taken care of. The management team are very…read morefriendly and helpful. Therapy team is amazing. 5/5

Our loved one came here really struggling with life. He was in dramatic cognitive and physical…read moredecline. No matter, the staff gave him love and excellent care. No matter what his condition they treated him with respect and gave it 100%. Our family will be eternally grateful.

I would like to share my highest praise for Rich, our account executive rep with Care In Touch Home…read moreHealth. Rich is someone I can always rely on, especially when managing difficult or high acuity patient situations. I have complete confidence that when I refer patients to him, they will be seen promptly and receive excellent care after being discharged home. Many of my patient cases involve challenging requests, including same-day or even 24-hour start of care needs. Rich consistently rises to the occasion and has never disappointed or failed to get the job done. He is my go-to representative because of his reliability, responsiveness, and commitment to ensuring smooth transitions of care. Beyond logistics, Rich makes a meaningful impact through his in-person bedside visits. My patients and their families are always pleased after meeting with him, as he takes the time to explain services, answer questions, and help them feel comfortable and confident about discharging home. His approach greatly eases anxiety and helps make the transition as seamless as possible. Care In Touch Home Health truly stands behind its mission of patient care and quality, and Rich is the perfect representative of those values. We sincerely appreciate you, Rich, and the exceptional work you do.

Care In Touch Home Health has been an excellent partner in caring for our shared patients. As a…read moreNurse Practitioner, I place a high value on timely communication, reliability, and patient-centered follow-through--and this team consistently delivers. A special thank you to Rich Alcibar, Account Executive, who has been incredibly dependable and responsive. Communication is always clear and timely, and coordination feels seamless, which makes a real difference in ensuring continuity of care. As a provider who deeply cares about my patients, it means a lot to work with an agency I can genuinely trust. I'm very thankful for the outstanding service Care In Touch provides and highly recommend them to other providers and families looking for high-quality home health support.

34400 Mission Boulevard Union City, CA 94587…read more The Masonic Home is a hilltop community in Union City, CA. It's gated entry, with security guard, is on Mission Blvd. It shares a common entry with Acacia Creek Retirement Community. The guard will give you directions, and offer you a map if needed. My job sends me to this beautiful place on behalf of a major HMO. Drive slowly and carefully, as the roads are narrow. Everything is clearly marked. I always go straight to the Reception Desk and ask for proper directions. Staff are nice and polite. It's a clean and well maintained facility. I was directed to the Lorber Building / Skilled Nursing Facility. It was clean, and doesn't smell like a nursing hospital. RN Staff were professional, and directed me to the proper person. Overall, a very good experience here.

My son and I recently toured the Masonic Home in Union City. We were interested in a possible…read moreplacement for my mom. We made an appointment with Wes, and he met with us on a Saturday afternoon. We were actually blown away with how gorgeous the campus is. The views are spectacular. The buildings are immaculate and clean and very very well cared for. There are views out every window and so many lovely sitting areas. The individual apartment that we saw was very spacious and nice, with a small kitchenette and one bedroom with large closets. It is very quiet and peaceful. We toured the dining room which also sits in the hillside with stunning views. We were shown the community garden, which was in full bloom and met some of the residents there. There are many activities and services that are included in the price. The price is also very reasonable. Wes was a great tour guide and we appreciate his taking the time to show us around.

As our family member's needs outgrew our capabilities, we sought competent, compassionate,…read morecollaborative care. Kaiser recommended Fremont Village. For over a year now FV has communicated well to find the right balance in his care, treating him with respect and kindness; and most often in good humor. The decision to trust FV has proved be a very good one for him. He is safe and well-tended, which is a comfort to us all.

The family (yes, they were like a family) treated my mother with dignity and kindness in her four…read moremonths there during hospice. While the situation for my mom was difficult and sad, the staff there was always caring and sweet to her. I knew it was a good place for her from the start.

My Grandparents moved in her in August 2013. They were very apprehensiveness about living here in…read morethe beginning. But... they have now been here for 3 months and and have acclimated them selves with the staff and neighbors and new friends. They are now very comfortable and the staff is so kind and attentive and the amenities they offer are perfect for my Grandparents needs. They offer daily trips, activities and have a beautiful courtyard garden and lobby. I would recommend this place to everyone

My father-in-law, Bob, lived at the Carlton over 4 years (Sept 2021-Dec 2025). He was 92 when he…read moremoved in and was 96 when he passed away. He was mostly independent and mobile for the first 3+ years. He went down to the dining room for meals and enjoyed going to the cafe for snacks. He enjoyed hanging out in the living areas and chatting with other residents. Sadly, Bob did not take advantage of the many activities offered. However, he made extensive use of the shuttle to Kaiser. The shuttle was a life savior to him and also my husband and I. The facility is kept very tidy, clean and pleasant. Many of the staff have been at this facility for 8, 12, 17 and even 23 years. Bob fell on May 31, 2025 and went on hospice. He was 100% bedbound from June 2 - Dec. 29th. The staff took excellent care of him. They changed his diapers and kept him clean. They watched for bed sores. They took extra care and treated the two very small, minor pressure sores before they became an issue. The food service staff took extra care to send his favorite foods to his room. I was Bob primary family contact. The Carlton Staff was extremely kind and supportive to me and our family. We are grateful to the compassionate team at Carlton Senior Living Community, where Bob was cared for with kindness and dignity. Each day, a dedicated group of caregivers and staff made his life brighter and more comfortable. To all the members of the Carlton Senior Living Community who made a meaningful difference in Bob's life, our family will always remember their dedication and kindness with deep gratitude.