Yelp needs to let us give zero stars. I dont even want to give 1 star. But i have to just to be…read moreable to leave this review. This place is HORRIBLE!!! If one or your loved ones needs care post surgery DO NOT send them here. My mom had a total colostomy due to her colon cancer being too far along. She had her surgery Dec. 4th and was healing nicely and was good to be discharged. She was discharged Dec. 12th and sent to Fremont Healthcare Center for rehab and PT. Mind you my mom was able to get up with help and walk to use the bathroom before going to this facility. During her time at Fremont Healthcare Center her health got worse!!! She was getting weaker and weaker. Her areas where my mom's stitches were got infected!!! The area where my mom's colostomy bag is got infected!!! The CNA's at this facility do not know what they are doing!!! When they clean my mom they do a poor job. They still leave my mom partially soiled. At around 11:30pm thursday Dec. 26th i reveived a call from the favility telling me they are aending my mom back to Washington Hospital because her bloodwork came back very poor. 11:30pm!!!!! That tells me either they are lazy or they are just too short staffed to read paperwork! When I got to the ER I find out my mom's potassium is high! Sodium is low! And kidneys not working properly!!! How the hell does all that happen??? 2 weeks at Fremont Healthcare and my mom has no strength to get up, even with help. She is just now bed ridden. Now I fear my mom is starting to battle depression because she is not her outgoing bubbly self. Even post surgery my mom was still my mom. Its like now I don't even know who this person is. I've come to the realization my mom was slowly dying at Fremont Healthcare Facility. The one good thing they did was do blood work. I also believe they did blood qork cause they knew somwthing was wrong with my mom. If they didn't my mom would not be getting the care she is getting now at Washington Hospital. Now not only is my mom trying to heal from her surgery and getting stronger so she could function independently like she used to, but thanks to Fremont Healthcare Center now she is just trying to stay alive.

Very careless at night no nurse moving around.my father had lot of pain but this nurse don't give a…read moreshit to patient care.very disappointed.

Labor & delivery I love my OB Dr Tran. And I've had two…read morebabies now at Washington. I love their nurses, lactation nurses and everyone there. They are all so sweet and attentive. Caring and helpful. Nicole was my main nurse(my favorite !)I had also two others who switched off, they were all so. Amazing. I wish them all the best and will always remember them . Who knows maybe I'll be crazy abs go for a third baby

We've been here with a bleeding four year old and it's going on to 3 hour wait. Everyone that came…read morein after us has gone in, we finally get called in and now waiting again inside. First off, who makes a bleeding four year old wait this long?? Also it's already 11:20pm and he's about to fall asleep, how are you going to give him stitches this way??? This would never happen in Asia. We seriously have the worse health care system ever.

I was recently taken here after having a panic attack at Clovis Community. I was on psychiatric…read morehold for a week. Everyone was wonderful, food is what'd you expect but honestly some of it was really good! All the RN's were helpful and kind and I could tell they all had a good relationship with one another. Stella was great and made me feel really heard and eased my anxiety a lot. Not gonna lie part of me wishes I could have stayed a little longer. I hope to visit again but for a totally different reason :).

It is unthinkable for me that this Psychiatric Hospital hires a doctor who has not heard about LPS…read moreConservatorship, SB43 or simply have no idea about new Legislations after 2023 all about Mental Health. Super disappointing to say the least. Also close to impossible to communicate with the care team especially the doctor. I was at the mercy if ever I get any call at all. I must say that this hospital does not consider family members as part of the healing team.

Choosing a place to care for your loved ones after a traumatic experience can be overwhelming for…read morethe family. My daughter was severely injured in an auto accident back in Jun 2025. After stays in the ICU, she was transferred to Kentfield Long Term Acute Care hospital in Marin the first week of July. With no experience of what to expect, we were terrified. She arrived late in the day at shift change and the staff/ intake nurse (Alexis) was so caring. She was about to finish up her 12 hour shift but decided to stay and finish with admitting my daughter and getting her all set for her extended hospital stay at Kentfield. She stayed at Kentfield for about 5 months. The care she received was nothing short of amazing. Her journey to recovery was jumped started there. When she arrived at Kentfield she was still sedated and in an unresponsive condition. She was on oxygen, Traec, feeding tube, in c-collar and back brace and had to wear a helmet when out of bed. Even though she was not able to actively participate in PT, OT and SP therapy, the therapists were there 6 days a week to ensure she received critical care. By end of July, she had began to track and started speaking. She regained controlled movement but was limited on her left side due to the stroke she had suffered during the accident and was finally able to participate in the recovery process. The exceptional care and assistance received from the Doctors, Nurses, CNAs, Wound care, Physical Therapy, Occupational Therapy, Speech Therapy, Respiratory Therapists, Unit Clerks, Kitchen Staff, and House Keeping staff were just amazing. The location of Kentfield hospital provided a safe and relaxing environment for patients and their families. And although we know she has a long road ahead the care she received at Kentfield jumped started her road to recovery and prepared her for the next level of care at an Acute Rehabilitation Center. My family will forever be grateful for the care my daughter received and the compassion the Kentfield team showed us during the 5 months my daughter was there.

Our son was in Kentfield for 5 months. Kentfield is a good hospital for what my son needed. The…read moretherapists are wonderful and did a good job working with our son.

Night and day difference between the care received in Concord…read moreWhile at Concord a doctor and a nurse from WalnutCreek John Muir had to come over to the Concord facility to see me

Medical neglect, retaliation, patient abandonment - then they denied my record amendment…read more John Muir Hospital engaged in a sustained pattern of medical neglect, retaliation, and constructive abandonment that caused catastrophic, permanent harm. What they did: · My primary care physician refused timely follow-up for a deteriorating condition, explicitly prioritizing new patients over existing urgent care. When I complained, they labeled my complaint "bullying" and escalated me to administrators - then encouraged me to "seek other care" while I was in acute medical distress, without referral or transition plan. They ignored ER findings and specialist documentation, refused to diagnose or treat, and repeatedly demanded I return to work with no medication or plan - directly causing loss of FMLA and disability benefits. By April 2024, they had constructively abandoned me: no discharge, no referral, no notice - just appointment schedules showing zero availability for six months. When I requested to amend my medical records, they denied it without legal justification and told me to schedule an appointment that didn't exist. John Muir is dangerous. Do not trust them with your life. Date of experience: July 2021 - April 2024 (ongoing harm) Resulting harm: Organ damage, severe PTSD, job loss, housing loss, permanent disability, and thousands in out-of-pocket costs - including leaving the country to find care. Violations of law (California): · Health & Safety Code §§ 123100-123149.5 (record access & amendment) · Business & Professions Code § 2056 (retaliation) · § 2234 (unprofessional conduct) · Civil Code § 56 et seq. (CMIA privacy) · Common law patient abandonment

As I wind down my chemotherapy, the comprehensive cancer center staff and clinicians have been…read morethoughtful and kind. Us patients really don't want to be here, but the difficult procedures and pathways are delivered with the utmost care. Thanks to Shenelle, Stephanie, and the oncology staff for making a difficult time better and hopeful.

Great hospital good staff kind energy good people very nice television enlightened peopleread more

"Compassion paired with courage."…read more I want to share my experience with Carol in the VA advocacy office because what she did for us goes far beyond ordinary help. Carol showed the kind of compassion, courage, and skill that you rarely see in any system, and she did it with complete grace. I came to her with concerns about an elderly veteran who was clearly vulnerable and being taken advantage of. Navigating a situation like that is complicated, emotional, and fragile. But Carol handled it in the most thoughtful, respectful way I've ever witnessed. She protected him without making him feel embarrassed, criticized, or ashamed. She made him feel safe -- and she made me feel safe too. She asked careful questions, looked at the situation from every angle, and gently guided the conversation so everyone's needs were honored. She set boundaries without hurting anyone's feelings. She advocated without escalating. And she managed to defend someone who needed protection without making a single person defensive. That is a rare gift. For the first time in a long time, I saw a VA staff member step into a difficult situation with genuine compassion, wisdom, and patience. She didn't judge, she didn't rush, and she didn't dismiss anything we shared. Instead, she created a calm space where the veteran felt respected, supported, and understood. I walked away thinking: This is what advocacy is supposed to look like. If the VA had more people like Carol--people who can be both protective and kind, both strong and gentle--the entire system would feel different for veterans and for the families who support them. She is truly exceptional.

From the time I first entered the main building I felt unwelcome. The two older ladies volunteering…read moretold me first thing before you even ask a question you will put on a mask. They also said to stand 6 feet away from the front desk. I asked where building 101 was. This being my first time in this VA facility. One ladies replied what building do you think you are standing in right now. The elderly man working with the two ladies laughed and said he probably doesn't know where his own two feet are. Well let me first state I have severe anxiety, PTSD so I get bug eyed and nervous. This only made the rest of the vist worse. Second while waiting outside of area B hand plastics for my appointment. A nurse told me to please stand inside the waiting area which was already overflowing with fellow vets. That was whole reason why I was waiting outside the waiting. After my appointment I headed to the food court and store. As I entered the store I noticed an employee following through the store and as I was checking out he was standing outside the arms crossed eyeing me as if I had stolen something. When you have PTSD and anxiety you tend to have shifty eyes constantly watching your surroundings suspicious of everything. Food court in SFVAMC is set up differently. So I was feeling overwhelmed . I went to ask an employee a question his reply was I am busy don't have time . This same kid was an RN no more then 5 minutes later he was hugging other nurses in the middle of the entrance way of the cafeteria. Many disabled veterans including those in wheelchairs had to go around them. I bet 99% of VA work there for the pay and benefits. Not to serve those who served. To this I say fuck the VA

If you are reading this, you likely have a loved one who is heading into rehab, spinal cord injury…read moreor stroke related. I am writing this because there isn't much info about this place, and I had a family member in here for about 3 weeks. I wanted info, but found little, so here is my way of helping someone else who may be coming to this rough patch in the road. OVERALL: 10/10 WHERE IS IT? It's a section of the 3rd floor of the main Kaiser Hospital in Vallejo, it is not a separate building. There are 2 sections of rooms, both on the 3rd floor. One section is directly above the Labor & Delivery (2nd floor), and the other section is in the main hospital wing. PARKING: You can park in Lot 2 (open to anyone) or park in the parking garage, park closest to the elevators. Parking is free in both areas. It gets busy, so they even have a parking valet until 5pm in the main loop. WHAT HAPPENS? They will take the patient in, and the doctor will do a quick initial assessment when the patient arrives. The doctor will likely ask the patient to rest for the remainder of day. The following day is an assessment by all of the specialist departments, OT, PT, and Speech Therapy (which is also related to memory). They have a huddle and decide what would be the best plan of action for rehab, and determine an estimated discharge date. Most patients had about 2 weeks as their initial window. Depending on the progress, they could extend the therapy for an additional 5 days if they believe progress is being made, so your timeline may be extended. Ours was extended twice. DAILY: The patients are given a daily schedule of all their 30-minute therapy classes (some acronyms were new to me: OTD is OT for dressing in the morning, RME is resistance mat exercises). Weekend class schedule is different and varies per patient, usually less classes. If no family member is there to take the patient to their class, the nurses or therapists get them there. There are lines on the floor to help navigate the area: PT is red, Speech is orange, OT is green, and admin offices is brown. ROOMS: Some patients get a large private room, and some are in a quad-room which separates 4 patients by hospital curtains. Just depends on what opens up first. VISITORS: They allow one guest to stay full-time in the patient's room. You can request a pull out bed that is surprisingly comfortable. You can shower in the patient's bathroom (some have Jack & Jill bathrooms between 2 patients rooms, so be sure to lock both doors). Your loved one will likely be tired from all the therapy classes, so try to limit guests so they can rest. AMENITIES: They have a laundry room where you can bring your own HE (high efficiency) detergent, and wash clothes for free. There is a family room which is a large room with tables for families to visit with their loved one. You also could do some laptop work in there if needed. Ice and water dispensers, shared fridge so be sure to label your items, and hospital type snacks (graham crackers, soup broth, etc) The family room by the rehab gym is nicer and more well lit than the one in the other area. FOOD: There is a standard hospital cafeteria on the 1st floor. During the week they have a salad bar, hot foods, and cold foods. Weekends is a small menu. On Mondays and Fridays there is a farmer's market. Down Sereno Drive (left when exiting the hospital) are 2 grocery stores (Food Basket and 168) and a small neighborhood Walmart. If you can drive, go across 80, there are lots of food options and stores (Target, Nick the Greek, Ike's, Starbucks, Costco, DSW, Marshalls, In-n-Out, etc) LODGING: If you need to stay somewhere, the Homewood Suites in Fairfield is about a 15 minute drive up 80, from the hospital. It's equipped with a kitchen and small gym, plus free breakfast in the mornings. Park in the front, the back gets extremely dark. Leave zero items in your vehicle, and you are good. Hang in there, you got this.

First of all the staff are all kind and compassionate and work really hard. My family member…read morearrived just before a strike by therapists. (Nurses here are not on strike as they belong to a different union) It was fairly obvious on day one of the strike who the regular therapists were and who were replacement therapists. Replacement therapists were not familiar with equipment, room locations etc and therefore time in actual therapy was delayed several times. Now my loved one is to be discharged and is nowhere near ready. Kaiser has only 2/3rd of the beds open due to staffing concerns. Other patients are waiting to be admitted so no one is getting their care extended apparently. Kaiser should do the right thing and settle this strike ASAP! It's unconscionable to try to break the unions. Healthcare workers will only strike as a last resort to reach a settlement and do not take their vote lightly. Kaiser is putting patients lives at risk by allowing the strike to occur in the first place. Its CEO's salary is $23 million and profits are obscene for a "not for profit" hospital chain. These workers deserve a decent wage increase and more staffing to help them provide the care they've been trained to provide.

I meant to review sooner, but still resting and recovering from my ALIF surgery that I had at SRRMC…read moreon 1/12. What a great experience from start to finish (minus needing surgery, but you know what I mean). Everyone from the pre-op nurse who calmed my anxiety (whose name is escaping me), to Doctors Harris, Ochalek and Singh (and the rest of their surgery team) were amazing. The last thing I remember was having a nice conversation with Dr. Singh about the niners before gently waking up after surgery. They all really made the surgery as comfortable as it could possibly be. My post op experience was second to none. I had a wonderful recovery nurse who told me all about her kids (if anyone can verify her name, I'd appreciate it!) and then was moved up to a private room where Katie took over my care. She was the absolute best nurse I've ever had. She was attentive, kind and went out of her way to get anything I (or my partner) needed. She transferred care to our night nurse (who was great, but I was asleep most of the night), but promised to come check on us the next day when she got back into work. We really felt cared for and comfortable with Katie and thank her for the level of care she provided. If there's a way to recommend nurses, she'd be at the top of the list! Diane was our nurse the next morning, and she was awesome. We got super lucky with her because even though it was crazy busy that morning, she went out of her way to make sure we always had everything we needed. She was kind, attentive and we could tell she was running around trying to take care of 10 people at once (and doing a great job at it). We talked everything from travel to traffic and you definitely made the morning after surgery much more bearable. All in all, about the best experience I could have asked for. For the nurses whose name's I have forgotten, I'm sorry! I was out of it for a while with anesthesia, meds, etc. and there were a lot of you helping. You were all great and very much appreciated. If I ever need to go back into surgery, I'm definitely coming back here. Thanks again. Kevin and Monica

To the Amazing Family Birthing Team at SRRMC,…read more I recently gave birth to my baby boy nine days ago, and I wanted to take a moment to express my deepest gratitude for the incredible care I received during my stay. I was induced and, I was scared and nervous. But from the very beginning, I felt at ease knowing I was in such capable and compassionate hands. My labor lasted 18 hours and had its fair share of ups and downs, but the nursing staff truly carried me through it. Farah, my first nurse during the day shift, and Kim, my night nurse, were both remarkable. They kept me informed, encouraged me when I felt weak, and made me feel genuinely cared for. Later that night, when things began moving quickly, Kim called in Nurse Lisa to assist her even though Lisa wasn't assigned to me. Watching how they worked together with such teamwork and kindness was something I'll never forget. Both of these women went above and beyond their duties, and I will forever be thankful for them. I also have to recognize my OB-GYN, Dr. Shammout, who was truly my biggest cheerleader in the delivery room. His calm confidence, compassion, and support gave me the strength I needed to get through. SRRMC is lucky to have such an exceptional doctor, and I will recommend him to anyone seeking a provider who genuinely cares for his patients. After delivery, I was cared for by more amazing nurses Tori, Ashley, Haley, Cassie, and the supervisor Shannon. Each of them treated me with such kindness and warmth. They made sure I was comfortable, checked on me regularly, and celebrated every little milestone with me. It honestly felt like being surrounded by family. When my baby's blood sugar levels came back low, everyone worked together to make sure he received the best care possible. They reassured me, explained each step with patience, and did everything they could to help stabilize him. What touched me the most was how they all communicated between shifts to stay updated on his progress. That level of dedication and care meant the world to me. Leaving the hospital was bittersweet. I was excited to bring my baby home but sad to say goodbye to the wonderful team that supported me through one of the most important moments of my life. Every nurse, doctor, and staff member I encountered showed true compassion and professionalism. From the bottom of my heart, thank you all for your kindness, care, and support. You made what could have been a stressful and frightening experience into one filled with comfort, love, and strength. I will never forget how you made me feel. Much love Jackie & Baby Elijah

i've always had kaiser but switched to anthem and this was my first time at a non-kaiser hospital…read morein the bay. iwas seen today by the ER for anaphylaxis. they saw me, admitted me, and treated me SO QUICKLY. i was checked in on multiple times by doctors and nurses and everyone was kind, knowledgeable, and attentive. they provided thorough explanations and set clear expectations. being in the ER is never a great time but experience was a pleasant surprise.

How this place got so many low ratings? I've never been out to this facility, but i was pleasantly…read moresurprised at how gorgeous this facility was. The security guard greeted me with such friendly energy. The person who checked me in was also just beyond bubbly. I couldn't have been more pleased with how clean this hospital was. It was a lovely place to meet my newest great niece. And the staff in the Birth Center were amazing. They were responsive, informative, and you could tell they genuinely loved their job. This is the energy new moms (and dads) need when baby arrives. What a lovely experience overall!