My dad was admitted to Valley Pointe nursing couple of weeks ago and stayed for a week while he…read moreregained his strength to walk again. The best part of this facility is the people working here! Everyone is truly caring from nurses, social workers, pharmacists, admission, doctors and more. This was my first experience with a skilled nursing facility, I was impressed with how much they do for the patients to keep them taken care of, fed well, entertained and on the way to fast recovery. My dad himself has expressed his gratitude multiple times towards all the care takers that assisted him, he felt especially at home when some of the nurses spoke to him in his native tongue. He recovered in just a week. Admission was fast and accomadating. They took care of connecting with Insurance company and helped my dad to move in first before I had a chance to go the next day to fill in paper works. I met the entire care team and was really impressed with their patience and attention to detail. I had left a note for them on a few things about my dad's condition and they promptly scheduled a meeting with me to go over them line by line. If anything, my whole family felt heard and taken care of. Definitely recommend the place!

My mom was admitted for skilled nursing care at this facility on June 30, 2025. At the age of 100,…read moreshe was treated with excellent care! She had physical therapy, played bingo 3 times a week and worked at least 2 crossword puzzles each day. While everyone was caring, a special shoutout goes to JoAnn and Evar! The director of activities was especially nice as well. While no one wants to see their loved one go into a facility, sometimes there is no other alternative. If the need arises, I highly recommend Valley Pointe SNF. My mom, Ms Bennie, transitioned at Eden Hospital, on October 15, 2025. Thanks to all the staff who made a difference the last 3 1/2 months of her life. Barbara Cogar Daughter

East bay post acute health center is a wonderful place to go for rehabilitation for physical…read moreailments and recoveries from different medical treatments. The staff is spot on, and I personally got a wonderful treatment from all levels and came out of there after five months feeling really good and ready for my knee surgery , I recommend it for anyone who needs the services they go over the top to make sure that you're treated well and taken care of until the day you check out thank you everybody there, especially Borlu Rita, Emily, Angie And Christine these were my day-to-day caregivers the whole time I was there and they were the absolute best, so is the rest of the staff, so many were so good and it would take too long to name them all. I think you wholeheartedly and keep on doing the great work that you do Best regards, Richard M Bestregards.

INADEQUATE!!! Where do I begin?? My uncle had surgery on…read morehis femur bone and sent to this DUMP for rehabilitation!!! He's solely dependent on assistance at all times! **He was a patient for 11 days and was bathed ONCE!! (Shower days were Tuesday & Friday's) and was given one on **They FALSIFIED paperwork stating that someone bathed him in actuality his Physical Therapist was the one who gave him a bath. **No one came to look at his bandages to see if they were soiled, leaking or falling off for 11 days! **He's steady pressing the button for assistance to use the bathroom and no one comes!. *He's asking for help and he gets audacious response of, "that's not my job!" (By the CNA) *He's pulling the cord for assistance from an empty bed *He's wearing depends (that the family has brought him) because he doesn't trust the CNA's will come in a timely manner to assist him to the bathroom. *He'd asked the CNA to bring him a bucket with warm water & soap to wash up and the CNA's response is, "It's too late, you'll disturb your neighbors!" *** The physician assistant, NICK COLLINS IS RUDE, he absolutely has NO BEDSIDE MANNERS!! He's talks at you and not to you, he talks down to you, makes empty threats, he assumes EVERYONE is on Medical, the tone he speaks to you is very undermining. Needless to say, I'm VERY displeased Very about the series of events that has happened since my Uncle has been a patient here. My uncle broke his femur bone, so needless to say he's very dependent on staffing until he's completely rehabilitated. He's been a patient for 16 days (as of today)

3/5 Stars (Could Have Been Higher)…read more I was 40 years old when I stayed here, and by far the youngest resident. My roommate was close to 80 years old, which made for an interesting experience. Despite our age difference, I came to respect and admire him. What kept this from being a 5-star review was the food, the uncomfortable bed, the very small shared rooms, my television being much smaller and positioned much closer to the bed than my roommate's, and the nighttime noise. Some residents struggled with mental health or other conditions, and there were nights when patients would yell, making it difficult to sleep. I ended up staying for eight nights and nine days. Looking back, I believe another two or three days would have benefited my recovery, as I was still struggling with significant pain and difficulty walking when I was discharged. Although my insurance covered my stay, I felt that my Kaiser representative was too eager to move me out and didn't fully appreciate the severity of my condition. Unfortunately, that reminded me of my initial visit just days before I ended up in the emergency room, when I was only prescribed ibuprofen despite the pain I was experiencing. Some fellow patients encouraged me to appeal the discharge decision and fight to stay longer. However, I was physically exhausted, emotionally vulnerable, and simply didn't have the strength to advocate for myself at that point. In hindsight, I think a more formal discharge meeting that included me in the decision-making process would have been the better approach. Even if the outcome had been the same, I would have felt that my concerns and readiness to leave had been fully considered. That said, there were many positives. The staff, for the most part, were attentive, compassionate, and genuinely cared about the patients. I did have one negative experience with a staff member who fit every stereotype of someone who shouldn't be working in healthcare. I emailed the administrator about my concerns, and to his credit, he came to my bedside almost immediately, shook my hand, listened to me respectfully, and removed that employee from my wing. I appreciated how seriously he took my concerns. The physical therapy team was outstanding. They welcomed me from day one, even though I was hesitant to socialize because I was overwhelmed, heavily medicated, and had just been discharged from the emergency room. Their encouragement and professionalism played a huge role in my recovery. I was admitted after my back suddenly gave out to the point where I couldn't walk. At my lowest moment, I truly feared I might never walk again. Being surrounded by others who were also fighting their own battles gave me perspective and gratitude. I realized how fortunate I was to have the insurance and benefits that allowed me to recover in a facility like this. The location was also convenient, making it easy for family, friends, and coworkers to visit me during a difficult time. While there are definitely areas that need improvement, especially the food, sleeping accommodations, and room setup, the caring staff, excellent therapy team, and responsive administration made a difficult chapter in my life much more manageable.

Cna Josephine…read more Fredrick- awesome Cna Josephine Selina Melissa Regat - Superstar day Jesse I spent 2 weeks at Canyon Creek and the above CNA's. Took great care of me Natalie the Treatment Nurse was also very Thorough on treating my wounds . Mahida and Daphne were very helpful as they were the Kaiser Hospital liaisons with the Kaiser Doctors!! The Kitchen Manager was nice and Creative with the Menu and the Food !!! The kitchen staff was inconsistent on portion size! The Physical and Occupational Therapy staff was Excellent and a Wealth of Information!!! There's even Entertainment and Bingo There !!! They have an Activity Director there that was really nice!!! This Skilled Nursing Facility is a. Baller On A Budget Approved!!!

Great place to get a reset not just from addiction, but a reset from the real issues that cause the…read moreaddiction to take shape, and form a genuine habit. The staff were extremely accommodating, the chef (Marciscio) there is totally legit, and he takes pride in what he does. Janelle (Counselor) is AWESOME, and also I gotta admit, Omar, and Askari (Counselors) made recovery absolutely achievable! This wasn't my first rodeo facing my addiction again, head on! But I'm GRATEFUL my wife found these wonderful people at TRANQUILITY, and I highly recommend it..... If you're reading this, just know I was in your situation also, and the addiction will lead you to keep scrolling, and doubt and fears are to be expected. Take it from a REAL San Francisco DJ legend, with an alcohol addiction that for 35 years ruined friendships, missed opportunities, and drove me on the brink of a divorce! Make the call, you know, YOU GOT THIS, and high five me later about you succeeding my friend.

The property met expectations and was as nice as described. Staff consistently went above and…read morebeyond, and the programming was engaging and well-structured. Meals were enjoyable, medical care was timely and consistent, and the outings provided a great opportunity to get out and recharge.

The staff are so nice and welcoming. The residents are taken care of. The management team are very…read morefriendly and helpful. Therapy team is amazing. 5/5

I've been in and out of this building visiting a loved one and it was a mixed but overall decent…read moreexperience. Some days were smoother than others, but the staff were respectful and tried to help when we asked. You can tell they're working hard, and I did see effort from the team.

Visited a friend here multiple times over the course of months and was always impressed with the…read morehigh level of care and attention to details. As I first visited they were renovating the exterior and landscape refresh and I found that to be so important. Residents get to look out their windows and enjoy something fresh and beautiful to look at. Other first impressions were multiple air filtration systems outside the doors of every room. Not sure if that was a 'leftover' from COVID kind of thing or what - but I liked it. Shared rooms were small and good to know is only two visitors at a time. It's hard to imagine it but the reason is purely for function. Placing 3 chairs around I think would be very difficult to navigate anymore. Luckily for those who might not like shared rooms - singles are available. If you've been saving money all your life and here - this might just be the time to spend a little extra if you don't like people around. My friend's neighbor was a pleasant person - and that's what I've found going to these types of places - its not bad to have another nearby... If your friend or family member is here its your job to visit. People make up excuses and there really is no excuse. I was able to slip in 30 minutes before closing after work and anybody can do that. I think visitors are an important part of recovery. You can't visit your friend or your mom? Just keep the excuses to yourself I don't want to hear it.

These people never answer the phone Ive tried calling to get in contact with my grandma and they…read morenever answer the phone (ongoing for about a month) like is the receptionist just there relaxing staring at the phone ring?

Life House runs its homes with an inexplicable amount of compassion, love, and dedication in order…read morefor its clients to revive themselves in a safe environment. They're a huge part of my story and my heart. The house that brought me back to life.

You share a room with three other people you have two bathrooms for 12 people 12 women it's just a…read moremoney grab for Life House recovery homes all their word about is fill in the beds so they can make money they can care less about your recovery there you relapse should come right back in 2 days later and then they charge you for another month's rent total rip off then you got to do chores every day you got to have them done by a certain time it doesn't matter if you work or not and some of them have kids

A year ago, I was planning to sell my house in Castro Valley and move to a retirement community. I…read morevisited various places in Livermore, San Leandro, and Hayward. I liked Baywood Court the best because there is no expensive buy-in and the monthly rent is reasonable. From number 16 on the waiting list I was able to move in at mid-February. I have a one-bedroom apartment of 600 square feet facing the pool. It's between two exits so it's very convenient for my dog to go out for his business. Plus there is a half-mile trail inside the facility for his daily walk. I enjoy going through the Rose Garden and the Gazebo along many beautiful flowers and plants. Living at Baywood is like living in a hotel or a cruise ship. There is 24/7 lighting and air conditioning/heat throughout the building. I get weekly house-cleaning, change of bed linens and towels. I just leave my garbage at the door and all the packages I ordered are delivered to me . The two meals a day can be stretched to three because of the many options I can choose. In the one year I have been here, I have not cooked one meal for myself. No more driving to the gym. I just walk down the hall to my Tai Chi, Chair Yoga, and Zumba classes. We also have lots of performance by outside artists and regular health and informational meetings. Just this week we had Martini Monday, Coffee Social, and Tequila Thursday. You can play pool, jigsaw puzzles, Mahjong and many table games at the Game Room. There are also daily drive to shopping and regular visit to museums and scenic areas. Baywwod also has many group activities such as Sunday mass, Thursday Bible study, grief sharing, Spanish class, arts and crafts, movie and sports night, etc. I joined the Knit Wits to make projects for charity. I am the inventory manager and also volunteer as a cashier for our general store called The Cubby. The staff at every Department here are friendly and efficient. I love the community of other residents. The management does such a good job that I was pleasantly surprised when our rent did not go up for this year. I am so glad God provided me Baywood Court where I can live out the rest of my years feeling safe and secure.

My dad was at Baywood Court Skilled Nursing Facility (SNF) for two months after being released from…read morethe hospital and this place is top notch. (For context, a year ago my mother was at a different facility that I would definitely not consider again, plus I have toured several other places, talked to many people, and done lots of research.) Baywood SNF has the highest five-star rating from the Centers for Medicare & Medicaid Services. The nurses and doctors are amazing. Dedicated, knowledgeable, compassionate and always available to help my dad or answer our questions. I received regular updates in-person or over the phone. And importantly, they were always well-staffed and attentive - staffing ratios are important for patient care and to avoid staff burnout. Baywood is also clean and new, with beautiful landscaped grounds and good food. For a challenging time in our lives, I had such peace of mind that my dad was in good hands and well-taken care. I imagine we might need a skilled nursing facility again and I will only consider Baywood Court.

Came here for the pool therapy, there are at 4-6 people in the pool when I come, I think 4 would…read morebe a better number , 6 is pretty crowded. The PTAs were okay some better than others . I must say though , 3 stars for the front desk needs to be more proactive , it's not a good sight to come and they're doing personal stuff being on their phones and chit chatting instead of paying more attention to people coming and going. Also every time I came my chart is never ready .

I've come to Vibrant care for 2 physical issues and have seen improvement. Once you are in their…read moresystem, it works out pretty well to get appointments and the staff are very nice, and I've referred others. But their major weak spot is getting your foot in the door since the phone is often not answered and sometimes my voicemails are not returned. It's frustrating right at this time since I was reevaluated and then no one scheduled me, nor returned my phone calls, so now a month has passed and I must be reevaluated again a month from now due to no openings. It's difficult when one is in pain. I would give 4 stars but this last incident is pretty awful where I'd like to give 2, but I hear they are having some turnover so I know it's probably challenging for them also. My son is a DPT and used to manage facilities like this, so I know it can be difficult, but they still need to strive toward excellence.