Thank you East bay post Acute Center you've been a wonderful to me and my wife very caring very…read moreloving situation and you guys really worked with me and for me and my best interest in heart and my wife is his heart and I have a big thank you and keep up the good work I look forward to keep working with this team.

INADEQUATE!!! Where do I begin?? My uncle had surgery on…read morehis femur bone and sent to this DUMP for rehabilitation!!! He's solely dependent on assistance at all times! **He was a patient for 11 days and was bathed ONCE!! (Shower days were Tuesday & Friday's) and was given one on **They FALSIFIED paperwork stating that someone bathed him in actuality his Physical Therapist was the one who gave him a bath. **No one came to look at his bandages to see if they were soiled, leaking or falling off for 11 days! **He's steady pressing the button for assistance to use the bathroom and no one comes!. *He's asking for help and he gets audacious response of, "that's not my job!" (By the CNA) *He's pulling the cord for assistance from an empty bed *He's wearing depends (that the family has brought him) because he doesn't trust the CNA's will come in a timely manner to assist him to the bathroom. *He'd asked the CNA to bring him a bucket with warm water & soap to wash up and the CNA's response is, "It's too late, you'll disturb your neighbors!" *** The physician assistant, NICK COLLINS IS RUDE, he absolutely has NO BEDSIDE MANNERS!! He's talks at you and not to you, he talks down to you, makes empty threats, he assumes EVERYONE is on Medical, the tone he speaks to you is very undermining. Needless to say, I'm VERY displeased Very about the series of events that has happened since my Uncle has been a patient here. My uncle broke his femur bone, so needless to say he's very dependent on staffing until he's completely rehabilitated. He's been a patient for 16 days (as of today)

My dad was admitted to Valley Pointe nursing couple of weeks ago and stayed for a week while he…read moreregained his strength to walk again. The best part of this facility is the people working here! Everyone is truly caring from nurses, social workers, pharmacists, admission, doctors and more. This was my first experience with a skilled nursing facility, I was impressed with how much they do for the patients to keep them taken care of, fed well, entertained and on the way to fast recovery. My dad himself has expressed his gratitude multiple times towards all the care takers that assisted him, he felt especially at home when some of the nurses spoke to him in his native tongue. He recovered in just a week. Admission was fast and accomadating. They took care of connecting with Insurance company and helped my dad to move in first before I had a chance to go the next day to fill in paper works. I met the entire care team and was really impressed with their patience and attention to detail. I had left a note for them on a few things about my dad's condition and they promptly scheduled a meeting with me to go over them line by line. If anything, my whole family felt heard and taken care of. Definitely recommend the place!

My mom was admitted for skilled nursing care at this facility on June 30, 2025. At the age of 100,…read moreshe was treated with excellent care! She had physical therapy, played bingo 3 times a week and worked at least 2 crossword puzzles each day. While everyone was caring, a special shoutout goes to JoAnn and Evar! The director of activities was especially nice as well. While no one wants to see their loved one go into a facility, sometimes there is no other alternative. If the need arises, I highly recommend Valley Pointe SNF. My mom, Ms Bennie, transitioned at Eden Hospital, on October 15, 2025. Thanks to all the staff who made a difference the last 3 1/2 months of her life. Barbara Cogar Daughter

My mother just got done staying here for two weeks after a knee infection in a old knee replacement…read moreshe is 79 years old was at Kaiser for a week prior with serious issues from the infection and medication affecting her mental state . Most of the staff was excellent and overall I was happy with her care . The food however could be better for the most part I had to bring her food everyday she wasn't eating much . I think it's one of the best of these facilities in the area .

1628 B St Hayward, CA 94541…read more I came to visit a friend here. I was impressed by the level of care and the facility is well staffed. They acknowledge you as soon as you walk in. The front desk was staffed by 3 people. Covid-19 screening was in effect, and masks were required. Lots of cleaning was going on. My friend said he was being treated well, but didn't like the food. I was told he was on a strict diet, and I shouldn't bring in outside foods. Oh well, no burgers and fries. The facility was a bit noisy with all the activity in the hallway. The parking lot was almost full. This place isn't visible from the street, you have to go down a long driveway.

Our loved one came here really struggling with life. He was in dramatic cognitive and physical…read moredecline. No matter, the staff gave him love and excellent care. No matter what his condition they treated him with respect and gave it 100%. Our family will be eternally grateful.

I've been in and out of this building visiting a loved one and it was a mixed but overall decent…read moreexperience. Some days were smoother than others, but the staff were respectful and tried to help when we asked. You can tell they're working hard, and I did see effort from the team.

A year ago, I was planning to sell my house in Castro Valley and move to a retirement community. I…read morevisited various places in Livermore, San Leandro, and Hayward. I liked Baywood Court the best because there is no expensive buy-in and the monthly rent is reasonable. From number 16 on the waiting list I was able to move in at mid-February. I have a one-bedroom apartment of 600 square feet facing the pool. It's between two exits so it's very convenient for my dog to go out for his business. Plus there is a half-mile trail inside the facility for his daily walk. I enjoy going through the Rose Garden and the Gazebo along many beautiful flowers and plants. Living at Baywood is like living in a hotel or a cruise ship. There is 24/7 lighting and air conditioning/heat throughout the building. I get weekly house-cleaning, change of bed linens and towels. I just leave my garbage at the door and all the packages I ordered are delivered to me . The two meals a day can be stretched to three because of the many options I can choose. In the one year I have been here, I have not cooked one meal for myself. No more driving to the gym. I just walk down the hall to my Tai Chi, Chair Yoga, and Zumba classes. We also have lots of performance by outside artists and regular health and informational meetings. Just this week we had Martini Monday, Coffee Social, and Tequila Thursday. You can play pool, jigsaw puzzles, Mahjong and many table games at the Game Room. There are also daily drive to shopping and regular visit to museums and scenic areas. Baywwod also has many group activities such as Sunday mass, Thursday Bible study, grief sharing, Spanish class, arts and crafts, movie and sports night, etc. I joined the Knit Wits to make projects for charity. I am the inventory manager and also volunteer as a cashier for our general store called The Cubby. The staff at every Department here are friendly and efficient. I love the community of other residents. The management does such a good job that I was pleasantly surprised when our rent did not go up for this year. I am so glad God provided me Baywood Court where I can live out the rest of my years feeling safe and secure.

My wife and I visited Baywood Court a few times and discovered a hidden gem! The courtyards and the…read moreinteriors are thoughtfully well designed and maintained with a gazebo, outdoor kitchen and even a swimming pool and spa which are rare to come by in these senior living communities. There is definitely a sense of familial connection as we watched many residents happily chatting and mingling with each other. They also serve delicious and healthy food which is a major and central factor in senior living communities (a big "shout out" to the dining team!) We are very thankful to both Jody and Nanette for making our visits extremely pleasant each time. They have been more than helpful, patient and gracious with us and we happily look forward to being part of the Baywood Court family!

Don't recommend coming here. Some of them are passionate in what they do like Tina but MAJORITY of…read morethem don't care. Amoya was one of the employees who I extremely disliked. We simply asked her to get us hot water for grandma she just grabs the water bottle no words. Her demeanor is careless just from the few weeks of observing her she simply doesn't care for her patients and it shows through her actions. If you work in the healthcare at least enjoy what you're doing!!! If you go here make sure AMOYA DOESN'T take care of your loved one. I BEG YOU. My grandma passed because they simply couldn't take care of her properly. When my dad told Amoya his mother passed she said "i know." WITH NO EMPATHY??? We told Tina she hugged me and my siblings and wished us condolences. You can tell Tina cares and is passionate in taking care of the ill. PLEASE DO NOT COME HERE.

I can tell they are doing what it takes to take good care of their patients. My good friend is…read morewell impressed by their care! See her below enjoying her crossword puzzle (but, don't worry, she had the opportunity for physical therapy before she got far into the puzzle!) The PT workers, notably Sanjeeta and notably Reggie (Reginald), have strong talents (and leadership skills) to help your loved one spend no more time in bed than is helpful for your loved one. There is a cheat sheet of exercises for your legs, hips, and arms which will get you strong. There is a gym, with the key equipment which can also help. If you do visit the facility, please take care not to get in the way of the hardworking yet cheerful staff as they do their important work. An appointment is not necessary. A greeter checked that I am fully vaccinated (I am actually double boosted.) and confirmed that I didn't have a fever. I saw two guys doing us all the favor that they took their iHealth test while they waited to go in to meet their grandmother. On May 13, I saw a staff member, probably a little over 30 in age, who was bringing the lunch out into mixed sun and shade for a guy who hasn't seen enough sun in the past two months. The guy has a Slavic accent (I think) of some sort, and both of them agreed the guy is overdue for a haircut. The staff member was so very, very helpful! And during what seemed to be the break time for the staff member who was making phone calls, he stayed with our likely Slavic friend. It was a "five-star" recommendation for Windsor Gardens. I am sad that I didn't feel eligible to ask the staff member his name. There isn't always enough parking in the lot under the redwoods; so the most recommended parking is on B Street or along side streets. Actually, if you are health conscious, a good way to reach this facility would be to walk a little less than one mile from Hayward BART; or you could look up a connection via #95 AC Transit to 6th and D St. (actransit.org) which would get you even closer to their doors. The #28 bus also stops right close on B St. as it travels between Hayward BART and Castro Valley, Bay Fair, and San Leandro BART.

My dad has been receiving excellent care at St. Francis Healthcare Center. He was admitted after a…read moremajor surgery with a feeding tube. Every staff member-- the doctor, nurses, CNAs, physical therapists and office staffs, has shown genuine care and professionalism. The doctor checks on him several times a week. The nurses and CNAs are attentive and gentle. They always treat him with kindness and respect. The dietitian and kitchen staff work tother to thoughtfully adjust the meal plan to meet my dad's special needs. Physical therapists are excellent. They approach each session with patience, encouragement, and deep expertise, helping my father regain strength step by step. Most importantly, the entire staff -- from management to clinical teams -- is caring and easy to communicate with. We are truly grateful for the compassion and teamwork here. As Thanksgiving approaches, I want to thank the St. Francis team and wish you all a joyful and restful holiday!

When I entered the website it said 5 starts. If I could give it 0 I would give it to her. This is…read morethe worst place for recovery. I was inside the home plate with my mother-in-law and the experience was very bad. They have a very decadent care and especially the elderly suffer Ahy. My mother-in-law came out 2 times and they dropped 3 times and no one was responsible for what happened. The social worker Cinthia is the worst of an unscrupulous person. The only thing they want is to have patients to take their money from the government. My mother-in-law is a person who needed assistance to go to the bathroom and they left her with pampers all day until we arrived and changed her. In the place they have to socialize. They don't have cameras and I saw how the patients fell and they didn't even realize the hygiene is terrible. Please all the people who take their loved ones be very careful and don't leave them alone. Because they suffer a lot

After being in a car accident recently that was eerily similar to one I had experienced years ago…read morethat took 3 years to recover from; I was facing a similar predicament of migraines, being unable to sleep fully throughout the night and overall a very painful and strained neck. I made a few calls to PT offices where no one picked up or they informed me the next appointment would be over a month from now. I needed a visit as soon as I could. I called Ascend PT and Gina immediately picked up, listened to my situation and quickly booked me in to be seen within a few days. Gina is very professional and personable. She made me feel very comfortable right away and gave top quality care. I felt immediate relief after she worked on my neck and gave me exercises to work on. At this point, I have seen so many physical therapists throughout my life and Gina is quite competent. Substantial progress was made each visit and I would leave visits feeling refreshed and pain free. Meanwhile, at other places, I would be in pain for several months before seeing any progress. After seeing Gina for a month and a half, I was 90% recovered and after three months, I feel so refreshed and able to do all my regular exercise routines and activities. I truly wish I had found Gina much earlier and will solely be seeking her guidance when I have future injuries~

Gina is highly professional and incredibly solution-focused--she quickly gets to the root of the…read moreissue. I was dealing with a whiplash injury that left me constantly dizzy, unable to function normally, and struggling with sleep. It was significantly impacting my daily life. After about two months of working with Gina, I've made substantial progress. I'm finally having good days again, which at one point felt out of reach. She has a deep understanding of the body and knows exactly which muscles to target to drive real improvement. What sets her apart is how she integrates her physical therapy expertise with Pilates--something traditional PT often lacks by not addressing the body as a whole. Gina's approach is truly unique and highly effective. I'm very grateful for her help. Her office is organized and perfect for Pilates training.