Very disappointing experience with this roadside provider…read more After the incident occurred during the service call, the technician immediately tried to blame us instead of handling the situation professionally. After calming down, he acknowledged that he had made a mistake and repeatedly pushed for a private settlement instead of going through proper insurance channels. He then refused to provide the company's insurance information. At the scene, he also pretended to record video evidence, but when the roadside claims department later contacted the provider, they completely denied the facts and refused to cooperate. ***BE CAREFUL*** What has been most frustrating is not just the incident itself, but the complete lack of accountability afterward. Based on our experience, once damage occurs, this company appears far more focused on denying responsibility than resolving the issue fairly and professionally.

I was fortunate enough to have Chris's towing assist me after my tire almost blew out on the…read morefreeway. Chris showed up in a timely manner, explained exactly what was happening, and made it a priority to make sure I was safe the entire time. As a female, I would feel 100% using Chris's tow again and will be referring the company to all my friends and family!

I wish I could give more than 5 stars! Vic is one of the…read moremost professional, thorough and dedicated mechanics that has worked on my vehicles, in this case, my RV. He was patient and used diagnostic tools to search out my issues and even asked his mentor for help. RV is working great and it's all thanks to Vic and his hard work. He also let me know about future work I should look into and we agreed to meet soon to take care of those issues. Vic is extremely trustworthy and does excellent work. I give him my highest endorsement. Thank you Vic!!!

Great service and will answer any questions. Best mechanic I had ever. His prices are better then…read morethe dealer. Vic help my company trucks when ever we need his service

I have a 1934 Ford hot rod that needed a tow to the repair shop. This car is totally custom and…read morerides very low. I was concerned that the driver might damage the car getting it loaded. Well along came Anthony! Very knowledgeable and made me feel like I had nothing to worry about. Anthony was awesome and deserves a raise! Will definitely use him again.

I rarely write reviews, but this was an absolute horrible experience with terrible customer…read moreservice. The AAA agent told me it'll be an hour wait after waiting an hour, no one showed up and no one bothered to call me. I decided to call Vacavile tow they claimed they were busy and said it would take another two hours. Two hours passed no one showed up again I called Vacavile tow company again spoke with a Vacaville tow dispatcher dispatcher who was quite rude. She suggested another hour of delay, which left me very upset because there was no communication no customer service and by now I was waited for 3 hours fifty minutes when I called Vacavile tow again to see if they were coming She said it'll take another hour and two hours later I got a call from AAA customer service and said Vacaville Two would not serve you today. This was the absolute worst tow experience.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

I really enjoyed and appreciated the excellent service provided by Roberto. I was stuck in the city…read morearound 3am and he was able to make it out to me within 20 minutes. He was very reassuring that I was in good hands and I never doubted him for a second. His quality of work was thorough and professional. His pricing is very reasonable and I would highly recommend his service to anyone in a similar situation. His communication and explanation was great from his arrival time all the way through to making sure I was all god to go prior to parting ways. I hope to never have car issues in SF again, but if I ever do, best believe he's gonna be at the top of my call list. Thanks Roberto for coming to my rescue!

Breaking down on the side of the Freeway is the worst. Da Hook up Tow Experienced Staff are…read moreefficient, with excellent professionalism and good Customer Service. Got me Safely off the Road. Would recommend them again and again!

From the owner: Medium duty towing, equipment transport and roadside assistance for Solano County. We provide…read morequality service for our customers . Call us for a quote.

I was leaving work after a long day and locked my keys in my trunk along with my spare keys in my…read moretrunk. I have roadside assistance through my car insurance and they sent someone from this agency. I did not catch his name, but he is a Fairfield resident. He arrived quickly, within 30 minutes, he was friendly, professional, and kind. He had a great attitude and got me in my vehicle quickly I was grateful for his service I highly recommend using this company.

Very dependable, if I must say he is a 100/10 , I had locked my keys in my car and he came to the…read morerescue with a good attitude which mad my whole experience 100 times better on top of that he actually cared unlike recent company's I've used in the past (locking my keys in the car is a regular thing) I definitely recommend.

They towed my vehicle and sold it without giving me a release of liability. When I attempted to…read moreretrieve the release from them, I was told it would take 7 days. I called them back in 7 days, and they had not requested the release. I called back 7 days later and was talked to very rudely. He would not let me say anything; he kept talking over me, told me not to call there again, and hung up on me. Legal Grounds for Suing a Tow Company If a tow company sells your car through a lien sale, they must strictly follow state-mandated steps. Failure to do so can make the sale illegal and give you grounds for a lawsuit: Lack of Proper Notice: The company must typically send a written notice of its intent to sell the vehicle to the registered and legal owner(s) via certified mail. If you were never notified, the sale may be void. My attorney will be contacting them.

I believe the family owners should have their employees read their web page. I was told I needed an…read moreappointment to get the car out of impound. I made one. When I got there it was closed, so I parked. I would probably still be sitting there if someone else hadn't came up. He was hidden in a corner behind a bared window. I guess I was a supposed to know that. Did not honor the posted fee's. Made getting our stolen car back even more miserable than it already was.

I was really pleased with the services at Medina Automotive. Rubben was super transparent about the…read morework that was needed and showed before and after photos and videos. He was very clear in what the issues were and explained how the issue came about and what would be done to fix. I really appreciated that as someone who doesn't know a ton about cars. The pricing was very transparent and no surprises in the end. I would recommend for any car maintenance needs.

I had such an amazing experience last night after returning from the Burning Man festival in my RV…read more On the way back, my RV broke down right in the middle of the road. It was Labor Day, and no mobile technician seemed to be available. After a lot of calls, I finally reached Rubben who actually picked up at 9 PM. He showed up within about an hour and a half, diagnosed the problem right away, and fixed everything on the spot. He also explained what he was doing step by step and provided a clear receipt so I'd know exactly what was done. The price was more than fair, and to make it even better, he texted me the next morning just to check that I made it home safely. Highly recommend this guy truly exceptional service!

It's hard to imagine a more blatant rip‑off than this towing company. The prices are outrageous,…read moreand the service doesn't come close to matching the inflated ratings they seem to pay for. Don't be fooled by the reviews -- this place is a joke. If you need real help, look elsewhere because these people will take advantage of you. Yelp needs to allow minus ratings because this place doesn't even deserve a 1 star.

PAY ATTENTION TO THE REVIEWS. I've worked with many tow companies over the last 40 years and have…read moreNEVER dealt with such rude service and then been overcharged. The PD acknowledged they had heard there were problems with the company. Even the tow truck driver who met me to pick up the vehicle and tow it to my mechanic said the folks at Peabody are known as "a--h---s." Don't expect to receive accurate pricing over the phone, prompt service, or any empathy whatsoever for what may be a rough day; you will likely be treated more like a hindrance to their day and then pay through the nose for the treatment. BTW, the listed address is not where the public office is located and the name has changed...they now go by Payless Towing, which is located inside Peabody Autobody Maintainance (yes, misspelled) on Peabody Road.

My insurance company handled the finding and scheduling the towing of my car, I called on a Sunday…read moreand requested a tow for Monday morning to my mechanic when they opened. My insurance called me back and told me it was scheduled from 9 am - 11am on Monday morning. To my pleasant surprise I got a call at 9:03 from Able Towing saying that the tow driver was on its way from the next town over. The driver had my car on his truck by 9:35 (He was a younger guy and was professional. He offered me a ride to my mechanic or to take my key, I asked him to just take my key). My insurance company texted me at 9:50 that the service was complete and the driver had dropped my car off at my requested location. With all that said, I'm very thankful to Able Towing that this went so smoothly. No one wants to get their car towed, but they took some stress off of me and made it quick and painless.

Even though Able Towing working as third party with my auto insurance company, they met all the…read moreexpectations. Communication, ETA and professionalism five star. Keep it up.