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Dixon, CA

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Octavio's Towing

3.0 (71 reviews)

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Showed up three hours late. kept lying to us about when they were going to arrive for the towing service. horribly unprofessional.

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Ask the Community - Octavio's Towing

Review Highlights - Octavio's Towing

“Zach provided excellent service - helped make a stressful experience better, was very professional and cordial.”

Mentioned in 5 reviews

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People searched for Towing 540 times last month within 15 miles of this business.

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All About Towing - Motor cycle's done Right..when needed... Flatbed available as well!

All About Towing

(189 reviews)

Outstanding Service from All About Towing!…read more I highly recommend All About Towing! They went above and beyond to help me find my car and made a difficult situation much easier. I especially want to thank Wes and Robert for their professionalism, kindness, patience, and excellent customer service. They treated me with respect, took the time to help, and truly cared about getting everything taken care of. People like Wes and Robert are a great representation of the company. Thank you, All About Towing, and especially Wes and Robert, for all your help. I really appreciate everything you did for me! 5 start all the way

Edit with response: Yeah, you people have quite the stories…read moretoo. I'm sorry I was so scary to this adult man. Or perhaps it was the 16 year old kid he was lying to in order to take his car despite him standing by the vehicle asking him not to who scared him. Maybe he is not cut out for this line of work if he is so easily spooked. If I had a job where I was allowed to be filmed, as residents are allowed to film in the common area of the parking of the complex they live in, I would go in expecting that as part of the job. In fact, I worked for a long time in a job where I was recorded the entire time and never acted like this! I suppose wouldn't go out of my way to invite someone who was filming, but about to leave, to go to the next spot I was working and ask them to film me some more, like this guy did. But also, he wasn't "just trying to do his job"; His "job" by that point, when the owner was present and asking him not to tow the car, would be to leave, not to stick around yelling expletives and misrepresent the CVC. And, if part of my job was literally to leave in a particular situation (when the owner is present and asks you to leave), call me crazy, but I would leave! Especially if I was so scared! Not stick around and antagonize and lie for no reason! And also if having "a short amount of time", as you claim, was part of his problem, why did he waste more of his own (and presumably your) time, and in such a scary situation for him, when he wasn't even supposed to stay there nor tow it? But I guess that's the part of the "job" that's so "difficult" for him.. walking away! Must be a tough existence indeed... You seem to know as much about 22658 as this dude does. Maybe you should ask Wes about it, because he seems to be the only person at your place who has any idea about one of the main laws people in your industry should know about... Also I think that it's very telling of your business that you consider using repeated obscenities as, at most, "possibly rude". We are living in a society, we are supposed to act in a civilized way! anyway, i have video of his whole time on the property, can release as much as you need to clarify the situation. I won't call you, but someone might. ---- Yesterday an employee of All About Towing was attempting to tow vehicles that complied with posted signs in the common area parking lot of the complex where I reside (and well under the 96 hours from notice required). I filmed him, and he even consented to let me film him and follow him, but then soon became verbally abusive, although even after becoming abusive, he again independently invited me to continue following and filming him (I was about to leave but he told me where he was going next and asked if I wanted to follow him). He claimed he could tow any car he wanted (regardless of if management ordered it or anything else). When I informed fellow tenants whose car he was trying to tow right in front of them that the law was that he couldn't tow the car if they were standing by the vehicle, he said "Why not? I can tow whatever the FVCK I want! You should shut the FVCK UP!" Here's the law he misrepresented to the car owners and violated (by being belligerent to them by telling them he would still tow it instead of UNCONDITIONALLY releasing it): California Vehicle Code § 22658 (2025) (B) Upon the request of the owner of the vehicle or that owner's agent, the towing company or its driver shall immediately and unconditionally release a vehicle that is not yet removed from the private property and in transit. (C) A person failing to comply with subparagraph (B) is guilty of a misdemeanor. When his superior (In professionalism if not title) arrived and told the other tenants, independently, that same law, he responded that if everyone in America acted like me (protecting the law) that the country would be a disaster. This other guy was not great, when I asked if he was the first guy's boss and what their names were (perhaps Wes for the second fella?), he would only say "why are you asking?" and when I described what the other guy had said&done he only said "I can't control what he says." and walked away. Totally stonefaced the whole time, but still better that making rude faces, swearing, yelling, and breaking the law like the first guy. So the bar is pretty low at this company in that regard, but the first employee should not be working in this business at all, at least not for impounds, repos, etc.

Vacaville Tow - He expertly secured my motorcycle.

Vacaville Tow

(121 reviews)

Title: Exceptional Service! Jason Turned a Stressful Situation into a Pleasant Experience!…read more Last Saturday, my partner and I were traveling from Vallejo to Vacaville to take care of some business when, unexpectedly, her vehicle completely shut down. Anyone who has experienced car trouble knows how quickly an ordinary day can become stressful. We contacted AAA and were initially quoted an estimated 90-minute wait. Well, imagine our surprise when Jason arrived in approximately 15 minutes! Now, that's what I call prompt service! From the moment Jason arrived, he demonstrated professionalism, kindness, and genuine concern for our situation. He assessed the circumstances, carefully loaded our vehicle onto his flatbed truck, and graciously accommodated our need for transportation back home to Vallejo. But here's what truly made this experience memorable: Jason's personality and outstanding customer service. During our ride home, we enjoyed a wonderful conversation about good old-fashioned classic rock and roll. Jason was personable, friendly, and engaging. We even discovered that he lived not too far from us in Vallejo! What could have been an uncomfortable and frustrating experience turned into a surprisingly pleasant journey home. I firmly believe that exceptional customer service deserves recognition, especially in an era when genuine kindness and professionalism can sometimes feel like a lost art. Kudos to Jason for his punctuality, professionalism, compassion, and positive attitude! And congratulations to the towing company for having such an outstanding representative on its team. It's one thing to provide a service. It's another to provide that service while making people feel comfortable, respected, and genuinely cared for. Jason accomplished all three. Thank you, Jason, for getting us and our vehicle home safely. You are truly an asset to your company! Five stars and a standing ovation for exceptional service!

I have a 1934 Ford hot rod that needed a tow to the repair shop. This car is totally custom and…read morerides very low. I was concerned that the driver might damage the car getting it loaded. Well along came Anthony! Very knowledgeable and made me feel like I had nothing to worry about. Anthony was awesome and deserves a raise! Will definitely use him again.

DuPratt Ford Dixon - My new Bronco.

DuPratt Ford Dixon

(361 reviews)

Tiffany was excellent !! Very pleasant and professional helping us with the purchase of our lease…read more!! From Kelli and Sheldon

Exceptional Service From Marcos Pangelinan at Ron DuPratt Ford…read more After my transmission failed and my hybrid system shut down late at night on a country road, I was in a rough place. I had been sitting alone in the dark for about 30 minutes, stressed and discouraged, before finally calling for a tow. When Tow Operator Marcos Pangelinan from Ron DuPratt Ford arrived, the situation immediately felt under control. He greeted me with genuine kindness, professionalism, and calm confidence. He assured me that I would be taken care of, then got to work with impressive focus and precision. Marcos handled my vehicle carefully and methodically. His equipment was exceptionally organized, his straps were properly maintained, neatly arranged, and it was obvious that he takes pride in doing the job correctly. His truck was clean, orderly, and professional as well. During the one hour ride, Marcos was friendly, respectful, and easy to talk with. I learned that he is taking in person classes to advance his career, staying disciplined with the gym and nutrition, and working demanding night shift hours. That level of work ethic, accountability, self improvement, and professionalism is rare. Marcos has the temperament, discipline, customer service instincts, and leadership qualities that would make him an excellent candidate for greater responsibility, and in my view, a future management role. Ron DuPratt Ford is fortunate to have him representing the company. Thank you, Marcos, for turning a stressful late night breakdown into an experience where I felt safe, respected, and genuinely taken care of.

AJ's Towing

AJ's Towing

(342 reviews)

Very friendly very helpful great job thank you got your from them twice one week thanksread more

Giving kudos where kudo's due. AJ's Towing came to our rescue after Loyal towing dropped the ball…read moreand canceled on us on and left my wife stranded and waiting for 2+ hours. AJ's picked up the job when our auto insurance's roadside assistance service received the cancellation notice almost 2 hours after Loyal originally agreed to take the job. AJ's wasn't super fast coming, so 1-star off, but at least they showed when they said they would, about 45m-1hr after the job transferred to them. At this point, I had come back w/another vehicle to let my wife get back home and eat and rest a bit. I don't recall who responded and came to tow my car to get our 1 nearly new tire that somehow got a hairpin puncture to the tire center, but he was professional and pretty quick about it, and the ride along was fine too. We will tentatively rely on AJ's in the future for towing services if we have a choice in roadside assistance providers and definitely avoid Loyal. The tow was free w/our roadside assistance coverage, but I see that it could cost a pretty penny if using them and you're not w/your car (they could tow your car to their tow yard and your belongings as well as the cost to get your back car back could be astronomical, so I'm not sure what that's about, but the super low reviews on Yelp here are concerning). The reviews seem to be either 1-star or 5-stars and that's usually not a great sign either, so just be aware to only use AJ's if you are w/your car and will be able to stay w/your car the whole time, and of course, document (pics and record) and report any suspicious activities.

Roberto's Roadside Rescue - Roberto working on my Jeep

Roberto's Roadside Rescue

(508 reviews)

SoMa

I really enjoyed and appreciated the excellent service provided by Roberto. I was stuck in the city…read morearound 3am and he was able to make it out to me within 20 minutes. He was very reassuring that I was in good hands and I never doubted him for a second. His quality of work was thorough and professional. His pricing is very reasonable and I would highly recommend his service to anyone in a similar situation. His communication and explanation was great from his arrival time all the way through to making sure I was all god to go prior to parting ways. I hope to never have car issues in SF again, but if I ever do, best believe he's gonna be at the top of my call list. Thanks Roberto for coming to my rescue!

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Octavio's Towing - towing - Updated October 2026

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