Dropped my phone and shattered the glass. Called around a few places for quotes. Took it in to Nico, he and Carlos fixed it in 20 minutes and gave me a Yelp discount. Great service and prices. Didn't sign up for the membership because usually I upgrade to a new phone every 2 years, but I will be a returning customer. read more

These wimps closed early "due to flooding" on Monday July 22nd. It Barely rained, and it is dry as heck as I sit parked in front of their store that I ran to get to before they closed at 6. More likely someone wanted some time off and used this as an excuse not to honor their business hours. Not happy. Obviously will not be coming back. read more

My screen was cracked (again) and I needed it to be repaired ASAP. I used to go to another shop in the area but wasn't satisfied with the quality and time it took to repair. I found LifeLine Repairs on Yelp. The work was done is exactly an hour for 89$. I'm very satisfied with the results, service and price. read more

I went in last night for a iPhone 6s Plus screen to be replaced that was cracked and a fifth of the bottom screen was not working. I paid $130, which I thought was steep, as I had previously paid for the same thing at the price of $65 somewhere twenty minutes away - but it was convenience. When I walked out last night, I had a working and uncracked phone screen, but my Touch ID was not working. So I called and was told that I can come back the next day for them to fix it. The next day, I walked in to the manager (who then went back to the back of the office to talk to the person who originally fixed my screen - I know this because I could hear them). In the back, after I explained the issue, I did hear the manager say "Oh this is why it's not working, because you put this on first instead of this." So twenty minutes later he comes out saying that he can't get it to work, my battery died on him (so of course, he recommends a battery change), and that he can give me a refund and I can go to Apple. This is all fine, but then I decided that an un-cracked screen is better than nothing, so I try multiple times to say "pardon me" and "excuse me" loudly to get their attention since they're in the back room, while placing myself in front of the security cameras with the door to the back cracked. Yet no one comes out for 10 minutes until they bring my phone and my original cracked screen. When the manager comes out, I confronted him, but he couldn't hear me because of music (even though there was a cracked door and I could hear them talking faintly when they weren't raising their voice like I was). Overall, I'm very unhappy with this experience, the way I was treated by the manager, and the process in general. The person who came in the night before with me returned his phone to be fixed too... Started acting up after he got it back. My personal recommendation is to go somewhere else that is half the price and the people are nicer. read more

I've come here on two occasions. The first one for my iPhone 6 battery, which was draining extremely fast. The employee was very friendly and did the diagnostics test. He confirmed that the battery was the issue and told me it would take about an hour or so to install the new battery. Once I received my phone back it started functioning normally again. My most recent visit was for an iPhone 6 screen replacement. The price was about the same compared to other "fix it" shops in the area. Again, I was told the replacement would take about an hour. Once I picked up the iPhone, everything seemed great, however, I soon noticed that the screen had a "blue tint" compared to my other iPhone with the stock Apple screen. I went in and asked the manager why it was different and he let me know that Apple doesn't offer their screens out to the public, so LifeLine Repairs purchases the highest quality ones they can. Unfortunately, this new screen causes more eye strain compared to the one that originally comes with the phone. It's still good quality, just not the same. Additionally, I should note that the replacement screen did cause the home button to become "loose," as it began wobbling a little if you pushed on one side or the other. I came back in the next day to ask about this issue and the manager let me know that's what happens once a screen is replaced. He offered to try and apply some adhesive to the button to keep it more steady. 5 minutes later, he brought the phone out and it seemed steadier than before. I guess it won't ever be the same as the original, but it's not bad. Overall, I'm happy. The manager and employees are very friendly and offered solutions without me having to ask. I'll be back here for battery replacements or anything that doesn't deal with the screen. read more

My iPhone 6 battery was going bust, having only about a 5 hour charge. Found LifeLine, made an appointment, and got my phone battery changed within a half hour. Reasonable charge, and it would've cost me a lot more to send it to Apple and have to wait two weeks for it to return. The only small gripe I have is the power ports are far away from the sitting area, and there isn't free wifi for customers who are waiting with their laptops or tablets. However, there are a few restaurants around the area if you want to grab a quick bite to eat while you wait for your repair. Staff is very courteous and professional, and is willing to help you out. Will definitely be coming back. read more

I'd been going around with a cracked screen on my iPhone 6S for over six months. That's when I spilled bubble tea on it. The phone was completely dead, and, jackass that I am, I hadn't backed any of the data up for 16 months. Not knowing where else to go, I went to the Apple Store in Highland Village. To make a long story short, after waiting two hours and forty five minutes, the "genius" I spoke to told me that I would need to mail my phone off to a place in San Francisco, where it would take up to four weeks and minimum $1000 to recover the data. And after all that they still might not be able to get my data back. Thankfully I reached out to one of my techie friends who recommended I go to LifeLine on Holcombe. I got there 10 minutes before they were closing. The manager, Nico, greeted me warmly, assured me it was no problem to fix, and that they'd have it ready in 24 hours. He was funny, friendly and nice, and he basically talked me off the cliff after my experience at the Apple Store. He was professional and honest, gave me a written quote, and refused payment until my phone had been fixed. 24 hours later my phone was working perfectly with all the data recovered, at a fraction of the price I thought I'd have to pay. I'm unbelievably grateful to the team at LifeLine. I'm giving out their business cards and recommending them to all my friends. We are so lucky to have them in Houston. read more

The staff there were very welcoming and back up there work with a 120 day warranty. On top of that I was in and out in under 20 mins for a IPhone what was completely shattered. Very good place, highly recommend read more

Under new ownership and will be opening any day!!! We look forward to meet and serve all the great customers in the Houston area!

I found this place on Yelp as I needed my iPhone screen repaired. I hardly write reviews but my experiences here were all top notch customer service! They fixed my phone in about 10-15 minutes and I also purchased some accessories which the guy gave me a small discount on which was nice :) They have a nice warranty which came in handy; there was an issue with my screen a week later, but I brought it back and they gladly replaced it! This place definitely has my business and I highly recommend them! read more

Illegitimate establishment. They sure look good on the exterior though. They tried to steal a screw from my phone that was near the charging port, but they sneakily put it back once I started complaining about other things. The metal near the charging port was bent upwards. The LCD screen on my phone is bulging out on the right side. Certain screen functions like 3D touch don't work sometimes. They take your money and leave you screwed. read more

Excellent service and very responsible for their product. Had ghost touch issues after replacing cracked screen (iPhone 8 plus). They changed the screen two times for free and my phone works well finally. Highly recommend. read more

I do not typically write reviews but these guys definitely deserve one. Had my iPhone screen replaced here after another place ripped me off by putting a fake screen. These guys have a warranty on the screen replacement and ur apple warranty is intact. They were fast and friendly to deal with and most importantly they did a great job! Will definitely recommend them! read more

Lifeline Repair is so incompetent and not prepared for business. They didn't have my computer fully repaired as promised and asked me to wait knowing I had to be somewhere very soon . Needless to say I will definitely not recommend them to any of my friends, family nor co workers. read more

I made an appointment online and it was confirmed. I tried calling to ask a few questions and their number did not work. I thought that was odd but when it was time for my appointment the next day I show up and no one is there. The store was closed. No sign on the door, nothing. read more

These guys go above and beyond. I am very happy with them and will continue to bring any future service to them. And since I have a 1 year old that is probably going to be often. Prices are very affordable. read more

This is where you go when geniuses at Apple tell you that you're S.O.L. I made the mistake of not wanting to backup my phone through iCloud and sticking to backing it up on my laptop every couple of months. I have Apple care so trading in my iPhone 6s that turned into a brick during Harvey for a new phone would've been free. I hadn't backed up my phone since November(-ish?) since backing it up always took too long and I never cared for iCloud. During Harvey my phone turned into a brick and just wouldn't turn on after DIYs, diagnostics, aaand reading so many articles. Turning it on and off wasn't going to get it to work either. The laptop I had backed my phone on didn't have much but my laptop was already good as dead. I was told by geniuses at Apple that nothing was going to make my phone turn on so the 13,000 pictures and videos were a thing of the past. Trading in my old phone for a new one without any fees would've been the simple solution but I would've been fine having an iPhone 2 as long as I was able to keep the data of my 6s. Actual review: Nico knew what the issue was after just a quick inspection and said he could get it working with the right tools. My phone had to be shipped out so the whole process took about a week. Lifeline let me know what the overall price would be (definitely affordable compared to Apple or any repair place) as well as when my phone would be shipped and arrive. Yes, there are plenty of places that repair screens and swap batteries but if your phone issue is beyond that then LIFELINE. Somehow during Harvey my phone just shut off and wouldn't turn back on. No battery or display issue; just turned into a brick. Nico was sure he could get my phone working again and had said he seen a similar issue after geniuses at Apple said they had never seen an issue like mine. My phone works just as it always did. No issues. If you don't have Apple Care (which might not always be helpful) then skip comparing prices between local phone repair places and go straight to Lifeline! Nico and the techs he works with are great at what they do. Thanks again Lifeline. read more

This place is awesome! My phone was FUBAR (effed up beyond all belief) and they not only hooked me up with a competitive price they fixed it up beautifully and I have not had any problems since! I highly recommend this place ! read more

I came in to get my Droid DNA repaired; I had cracked the screen and the LCD was shot. The main positive here is that everyone was very friendly, making sure I knew exactly what I was getting, both when I spoke to representatives on the phone and in person in the store. Every single employee I encountered was nothing but courteous, so that's a big plus. The Droid DNA is a little rare these days, so it took a few days to initially order my replacement screen. That's fine, that's just how it goes with technology. However, when I was notified that my phone was repaired and I went in to pick it up, the earpiece was no longer working, as well as the replacement screen having a dead strip right in the middle that was unresponsive to touch. The odd part was that the touchscreen worked the very first time I swiped my password in, and the refused to work from then on out. We both assumed it was a problem with the replacement screen they got, so when they offered to order a new screen and put it on, I was completely fine with that. Fast forward to the second time I pick my phone up... The employee tells me that the person who repaired my phone tested the screen and made sure that it was working fully. I get my phone back and run into the same issue as last time: dead strip in the middle of the screen. The employe at the counter takes my phone back and successfully swipes in my passcode. Once. And then the screen becomes completely unresponsive again. They did give me a free tempered glass iPhone screen protector, so that was nice. So they go ahead and order me a replacement phone at no charge to me. This is the second plus. They could have easily just refunded me and sent me on my way, but they didn't. Although due to all the frustrations I experienced with the replacement process, I would almost be okay with them having done that. The employee told me that they would order a phone from corporate and that it would get overnighted to the store. Awesome. Except that was not the case. I called a few days later asking about the status of my phone and they told me that it would arrive anywhere from the following Monday to Wednesday. I call on Wednesday and the phone still has not arrived; when I looked up the tracking number, it was scheduled to arrive on Thursday. Apparently, corporate did not offer one-day shipping. Thanks to USPS, the phone finally arrived in the store. On Friday. I went ot go pick up my phone and the first thing I noticed was that the screen worked. Yay. But there were huge dings in the body of the phone. I understand that they probably ordered me a refurbished phone, but I wasn't expecting one in such bad condition. However, they told me that there was really nothing they could do to compensate me for my time or the condition of the phone since they didn't have any cases in the store. All in all, from the time I first dropped my phone off in the store to the time I finally picked it up, 34 days. To fix a broken LCD. I left feeling pretty bummed. read more

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After dealing with Sprint's mistakes for a good portion of my day, LifeLine repairs was a breath of fresh air. The man working was very kind, and personable. It took him less than an hour to replace my broken iPhone 7plus screen. I would recommend this place to anyone looking for a quick and affordable screen repair! read more

Worst experience. Went for screen repair, and the store 'fixed' my screen on my iPhone 8plus and broke absolutely EVERYTHING INSIDE my phone including the buttons, charging port, capabilities of my phone. They made me come back 2-3x every week for 6weeks trying to fix it, but never were able to give me a fixed phone. Then they sent my phone off to corporate to be fixed and gave me a crappy loaner phone that didn't even work, and caused me to be out of a a working phone for greater than 3months. Not only are they unprofessional and incompetent, they didn't even reimburse me for anything, maybe even just the screen costs would've been appreciated. But for alll the trouble they gave me to just have a working phone, they did not even think to refund me just that. Horrible place. If you have a newer phone, they are inexperienced in fixing them and you're much better off taking it straight to apple. Wish i could've given them 0stars read more

I had an awesome experience at this location. I went in to get my cracked screen fixed and came out extremely satisfied!! They were fast, cheap and extremely professional and courteous. Thank you lifeline repairs!! read more

Thank you so much to Niko and staff for quick and professional service! Had me in and out in 20 minutes with a brand new screen, and is extremely professional. Thanks again! Also this place has the best prices! read more

These guys did a wonderful job on repairing my phone screen. They had it done under 30 minutes with no hidden fees or issues. Highly recommend this place and will come again. read more

Absolutely outstanding service at this repair store! My laptop wasn't functioning well to the point where I couldn't get it to run continuously for more than 5 minutes at a time before it crashing or freezing on me. After spending a considerable time struggling to fix it on my own, I found this place on Google and decided to give it a visit based on all the raving reviews. Let me tell you: it didn't disappoint, far from it! I showed up at the store at 3pm on a weekend, and I got it back working perfectly that same day! Nico was superb in all aspects: very professional, knowledgeable and courteous. Amazingly, I wasn't even charged for anything because apparently, it was an easy enough fix for Nico. I will definitely come back if I ever have to and can't recommend this place enough to anyone looking for an electronics repair store. read more

I had a great experience here! I dropped my iPhone 5 a week ago and the face completely shattered. I've never had this happen before and I don't have Apple care, so I shopped around a few businesses. James, the manager, responded to me on Yelp very quickly. He broke down exactly what the cost would be, as well as tell me about the Yelp discounts they offered (turned out to be the best deal, even before the discounts). I brought the phone in and 10 minutes later it was good as new along with a 4-month warranty. They also had a nice check-in deal for a free charging cable. All in all, great experience and would recommend going there if you need phone repair. read more

Awesome service! Got in and out in less than 15 minutes with a brand new screen for my iphone. I would highly recommend them for anyone who needed a cell phone repair. read more

I was in Houston on holiday when the screen on my phone died; I had just had it replaced at home and was unwilling to spend the money to install yet another one, but they opened it up and re-seated it free of charge, to see if that would resolve the issue (it didn't, sadly). Prices were very reasonable (he even came down a bit on what a screen replacement would cost; it's quite pricey for the Nexus 5) and service was fantastic (friendly and very quick). Definitely have recommended it to my Houston-based family for their repair needs. read more

Excellent service and great price! I dropped my phone in water and the headphone port kept me from hearing except o speaker. It only took an hour for them to work their magic. There were no parts needed and the price was very reasonable. read more

Very professional place. I trust them 100% - Great Integrity and customer service. Sergio was very professional and factual.

Great shop. Fast repairs and awesome customer service. Definitely recommend! Came in looking for a screen protector and they were able to hook me up with exactly what i was looking for. read more

I have to recommend lifeline after my experience here. They replaced the screen on my phone in no time at all. Service was great and I won't hesitate to take my device in next time there's a problem. read more

Professional. Fast. Courteous. Don't use anyone else to repair your iphones. LifeLine repaired mistakes their competitors made.

Excellent service and tech skills. I brought my iphone 5 in for Home button replacement. It was ready to go 30min later after tech discovered the problem was battery related rather than Home button. My old phone seems good as new and at a reasonable price - $50. Within walking distance of Texas Medical Center. read more

Great, fast, and friendly repair. Came twice to fix my screen, unfortunately the warranty on the first screen did not cover the damage that I accrued on the second go around. They explained everything patiently and reasonably and offered a discount and upgrade on the screen. Irregardless of my disappointment re the warranty, the service was great. Came in at 5:45 and left at 6:15pm with a fully functional phone. Goof option if you do not have Apple Care, are out of warranty, or just don't want to travel all the way to an Apple store and wait forever. If you do have Apple Care or are in warranty this may not be the most price conscious option, but then again time is money too. read more

This place is a life saver !! Everyone is very friendly and they fixed my phone in about 20 minutes ... Their prices are great too ! I definitely recommend this place to anyone with any electronic repair needs :) read more

The folks here did a great job. I used my two replacement phone options under Apple Care already, so for this broken screen I had to pay full price. All 3 places I checked out charged the same, but this place was close to my gym. They were very nice and even got my phone fixed in a shorter time frame than originally quoted. read more

Great, fast and efficient service. My galaxy s7 battery was on its last leg!! Called Sunday night when they were closing, Niko told me to come in at noon on Monday. He was able to replace my battery with an hour. My phone is now alive and kicking!!I appreciate the hard work and time put in to providing fast and cost-effective service. Thanks again guys. read more

This place goes above and beyond! I had previously repaired my phone at another place and after a month or so I dropped it just a little bit and the screen went out. I called LifeLine and got a very proffessional conversation about prices from worst case to best case scenario. They were very easy to talk to and made me feel very comfortable with their service. So I make my way into the store to drop off my phone. They take a look at it for about 5 minutes and find out that the previous repair shop simply hadn't finished the repair properly and a cable had come lose. The put it together and sent me on my way with out charging me a thing! with a working phone and a cold bottled water in my hand! Outstanding service! read more

My fiancee dropped her iPhone and the screen stopped working. We brought it to Verizon and they told us a replacement phone would cost $550 since she wasn't eligible for an update on her phone plan. They referred us to LifeLine, and for $99 they replaced the whole screen flawlessly in 20 minutes. We were thrilled. It's been a month now and the phone is still going strong. Super nice, intelligent staff (they're basically all engineers) -- I recommend taking your phone issues here first before overpaying for a new phone. read more