This place is great! Customer service was superb. When you first walk in, you'll think "oh this…read moreplace is small", however don't be distracted by that! It has a clean, modern feel and all of the agents were welcoming and knowledgeable. I even overheard some of them answering phone calls while waiting for my phone to be fixed and they were very nice, honest, and helpful. They answered all questions no matter how silly or ridiculous. The wait for my phone was no more than 10 minutes. I would definitely recommend this store to anyone in need of phone repairs. It is hard to find trusting, knowledgeable, and honest people when it comes to repairs/services of any kind. For me at least, I am always scared of getting charged extra or overcharged. I never once felt that way because they were so upfront about all costs. Have a phone in need of a fix or tune up? Go here. Pros: Very fast, great customer service, phone looks brand new. Cons: There was slightly funky smell but that went away after a while. Overall: Honest and upfront about everything which is hard to find these days. Highly recommended!

First let me start with the positive, the first employee that I encountered (Marcus) I believe his…read morename was, was very friendly and very helpful. We talked a bit and I showed him my phone screen that was broken while we stood outside waiting for his boss to arrive with the key and when he finally did at 10:20 to open his business that has posted hours of 10am, but hey who's counting, I was sooooo excited to get my phone fixed with the Groupon I had purchased a couple of days prior. We go in they take my phone to the back to open it up and check it out to make sure that it is only the glass that is messed up ****now I know it is only the glass because I had just taken it to Apple and had that verified but didn't have it fixed because I didn't want to spend the 149.**** well of course they came back to the front and said my LCD was bad too and had to be replaced, so I say to him "I just took it and had it checked out and they said the glass needed to be replaced but the LCD was fine" then he tells me "well we do not sell just the glass, it is a glass screen/LCD combo we sell. So I'll just drop this picture of the Groupon they are selling which is clearly for a "glass replacement" only and tell you buyers to beware. I took a 41 minute drive to Hillcroft for some shady business to bait and switch me. So I still have a cracked screen and Apple here I come. I should have saved my gas and the two hours of my life I wasted and just paid the legit business to fix it.

These wimps closed early "due to flooding" on Monday July 22nd. It Barely rained, and it is dry as…read moreheck as I sit parked in front of their store that I ran to get to before they closed at 6. More likely someone wanted some time off and used this as an excuse not to honor their business hours. Not happy. Obviously will not be coming back.

My screen was cracked (again) and I needed it to be repaired ASAP. I used to go to another shop in…read morethe area but wasn't satisfied with the quality and time it took to repair. I found LifeLine Repairs on Yelp. The work was done is exactly an hour for 89$. I'm very satisfied with the results, service and price.

Avoid EK Wireless: they perform catastrophic repairs, refuse accountability, and use payment…read moremethods to strip away your consumer protection. I brought my phone in for a new glass backing and an LED display replacement. The results were shocking: the glass backing was visibly lifted and detached on all corners, causing it to crack immediately after I set the phone down at home. Furthermore, the "new" LED screen was defective and consistently flashed pink. When confronted with these two failed services, the staff blamed me for the damage and only offered a discount to fix their own mistakes. If you ignore this warning and still go here, DO NOT pay with Zelle or cash. Use a credit card so you can actually dispute the charges when the repairs fail. Let me not forget to mention the crooked camera backing they installed; let me know when you see it!

Great service , great prices ! fixed my Iphone 12 pro max screen fast and affordable.read more

This place was pretty friendly. I drove over here from a distance to get a iPhone. They took care…read moreof me and sent me about my way. The service was really good. I would definitely come back.

Opened product…read more Item looked new/unopened but once opened, the apple watch screen protector was full of fingerprints. I spent $60 on a few items so im disappointed.

I will begin this review by stating that I was not in any rush to get my item back…read more Ordered my son a case for his Nintendo 3DS XL and of course.........HE DROPS AND BREAKS IT the day before the case arrives!!!!!!! Found ER4 on Google search and did read mixed reviews, most seemed to be complaining of the time it took to fix. I watched videos on YouTube and decided that would be better to have a "pro" fix the 3DS. Dropped it off and was told they would have to order part from China.....that's fine, took about a week and got a call it was fixed. Went and picked up and looks and plays good as new. I will state however in regards to complaints by others---- as I was waiting my turn there was a guy at counter complaining about them fixing his iPhone. Apparently ER4 had it for 2 weeks and was saying it would be 1 more week to fix.....guy said he was told 1 week in first place and he was pissed. My advise......don't expect your stuff to get fixed fast. But I am all good with that ;-)

Answering the phone, returning inquiries would be a plus for your business. I called, and left a…read moremessage about my drone issue. I received a email of my inquiry, which seemed promising however, I never could get anyone on the phone or a call back.

Wonderful visit to this place today to get a battery replacement in my iPhone 12 Pro. Incredibly…read moreintelligent and nice individual took care of me. Great price too. I highly recommend this place Frank (electrical engineer)

Once the inevitable screen crack happened to my Pixel Pro, I began shopping around immediately for…read moreplaces that could fix it. The absurdly high rating for this biz had me calling them immediately, in which a young man named Eid promptly quoted $250 to fix it. This was at least $50-75 cheaper than most of their competition. I agreed to it. It's a tiny shop that's next to a gas station. It looks completely run down and if it weren't for the reviews, I'd have a hard time seeing myself here. I was told that I'd be able to come pick it up in roughly 3 hours. Kudos for allowing same-day service. By the time it was ready for pickup, I came in to inspect the phone. I noticed just there are some gaps on the screen but it was responsive. Right as it became time to pay I learned they were unwilling to accept the Yelp check in offer of 10% off and would charge an additional $20 fee when deciding to use a credit card. I went out to get cash and eventually paid. When asking for a receipt, he gave me a piece of paper with some scribbles and largely illegible penmanship. Overall the repair was successful, the price was right, but the inconvenience and shoddy customer service might mean I will reconsider my business if this ever happens again.

Reliable and friendly service with fair, transparent pricing, no nonsense. They make sure you get…read moreexactly what you want. I brought in my gaming laptop with a broken keyboard. The original keyboard with RGB lighting was no longer available anywhere on the market, and the only replacement option didn't include the lighting. I thought getting it fixed the way I wanted would be impossible. But this shop went above and beyond. They carefully separated the RGB lighting from my old keyboard and integrated it into the new one. The result was exactly what I hoped for: a fully functional keyboard that still looks like the original. I couldn't recommend this shop more.

Service was quick and affordable. They fixed my son's iPad flawlessly. They were friendly and…read moreknowledgeable

They have moved to the Richmond location. This rating is based only on the accurate sign in the…read morewindow at the Bellaire location

Amazing amazing job! Only an hour for my cracked screen and I swear the screen quality looks…read morebetter. Def recommend them!!