Not only will they raise your rent multiple times throughout the year... They have the audacity to…read moreraise it when they have had their main driveway doors has not been working for months!! This is a huge inconvenience because it makes accessing the majority of the units impossible while entering with many trucks, trailers and moving vehicles. The fact that out rates (two units) have more than doubled in a year, and not maintaining the property/units is not acceptable. We have spoke with many other tenants while there and they are equally or more frustrated. We have heard a couple stories much worse than ours. It's not surprising why so many people have been moving out lately. While it may be convenient to our home we will be finding somewhere else with better staff and facilities.

I was so stressed having to move and finding a storage unit Michael L. Tuned that around for us…read more Michael Is the best, helped us out upgraded our unit and kept us in our budget. giving good suggestion and an idea. I never thought I would say this, but I'm actually excited to put my stuff in the storage until! Put your crap in here!!!!

Friendly staff fair prices clean and convenient location. Quality, valu. Would recommend to anyone…read morewho needs a storage unit!

These people are amazing in how they treat the people utilizing the storage service they provide…read more I contacted Judy to discuss renting a 10'x20' storage unit which quickly turned into 2 of these units. As we were packing we discovered the amount of items we needed to store were expanding. Judy realized they didn't have a 3rd unit and called several other local storage facilities in an attempt to help me locate one. When that didn't come to fruition, Judy emptied the unit they use to store their items for the facility and rented that to me as well. The place is clean and secure. Easily accessed. If I ever need storage again, I will call Greenway Mini Storage first. And I have and will continue to recommend them to anyone who asks.

Since moving back to Phoenix, I have rented at Extra Space Storage twice. Why twice? Because the…read morefirst time, after 6 months they raised my rates significantly, so I moved to another location. The second time, the same thing happened. They say they are adjusting for market conditions. total BS. Fool me once, shame on you, fool me twice, shame on me. Bottom line, I will never rent from them again.

When Chris, the OG manager, wasn't out on leave, this store was amazing! If I ever had a question…read moreor concern, he was always very kind and helpful. He kept the store safe and clean. In the last couple months, since he's been gone, my rent increased dramatically, without warning. My rent is now a considerable amount more than what your website offers at same location, for a smaller unit! I have voiced my concerns with someone at the store and they said all they could do is forward them to their boss. It's been a month, and have heard nothing. I went online looking for answers and the ai operator tried to gaslight me. There's always someone new in the office and none nearly as knowledgeable as Chris. The front gates have been left open after hours. There have been units broken into, from inside the building. It's not as clean and orderly and a lock is now on the only trash dispenser on the property. You're worried about the trash, and not the safety of me or my belongings!! And your dramatic price hikes, without warning, are criminal. I will no longer recommend this place.

My family & I were moving into our new home over a week ago & Pinks moving & storage was highly…read morerecommended for our future move by our realtor. We called them up immediately to get pricing, availability, answering questions, providing our inventory list, timeframe of move & so much more. The customer service over the phone & prompts of responses from our emails were amazing. On the day of our move we had a 3 men total to move all our belongings into a 26 inch moving truck. They were polite, respectful, handled our furniture & boxes w/ care & were quick. We do not recall our mover's name; 1 young man was short, very strong, organized, because we were impressed how he carried our heavy items w/ no problems. He told us he have been a mover all is life & definitely could tell. If any assistance was needed the other 2 mover's would call him over & or check in w/ another to ensure our was done properly. We will definitely recommend Pinks moving for moving services to all. Plus; you do not have to put a deposit down & can cancel your service w/o penalty. The company do not disconnect washer's or dryers so you would have to make sure that's completed ahead of time & hook them back up. A tip: ask for 1st time customer or home buying discount & if you pay w/ cash you would avoid the 5% credit card fee.

I don't know how this place gets good reviews. I hired them for moving and I was completely taken…read moreadvantage of. It took their two professional movers, with me assisting, 4 and a half hours to move a 1 bedroom apartment!! Because it took so long, I was charged almost $1,100. And they didn't even get everything in the apartment because I had to rush them as I knew I'd be charged a fortune if I didn't. They even had the nerve to mention getting tipped a few times throughout the process. I will never use this company again and I will make it my job to make sure no one else does either.

Very very nice family owned and operated mini storage. The unit was just the right size for my…read morethings. I went to check rates and liked them so much that I rented on the spot. They aren't open 24 hours a day, but their hours were never a problem. In fact, the only problem I had was remembering which unit was mine (again, they helped me with a smile). The unit was climate controlled - not enough to store wine or chocolate during the summer, but enough that my bicycle tires stayed in good shape. They also automatically charged my credit card - something I'm always worried about being accurate. It helped so much to know I didn't have to remember a monthly payment. The unit was clean, insect and rodent free, and convenient. If I need to store more things, I'd choose this establishment again. Thank you!

It's been years since Ive used their services but they were very pleasant to deal with. Their…read morecommunication was great and they ensured that you were well informed with due dates, possible changes and the like. I know some other storage unit companies are so heartless and unethical but this business really is the way to go. I would highly highly recommend them

Make sure you watch their billing. Seems they like to bill you for their property insurance even…read morewhen you have your own. Shame on me for not looking closer at my bill, but I took my 20x20 unit full of stuff to another storage company when they would not refund my money for coverage I did not need. Yes they are on every corner so it is convenient, but when it came to getting a few extra dollars from me I felt screwed and did not even get a kiss first.

Great convenient location. The facility is very clean and well maintained and the lady who…read moreprocessed my rental was so helpful and sweet.

Set up was fast and the unit was very clean. This is also the most affordable storage I could find…read morewithin a 10 mile radius.

Carts are not available till 9am. You can only use 1 at a time which means your truck is unattended…read moreor you will need to have someone waiting with your truck and one person unloading In the unit. rough Asphalt means items are bouncing off your cart when rolling. The driveway is on a grade which causes runaway carts, there are no lock on the wheels. Small parking lot and entrance

Zack was very friendly and super helpful and made our families experience easy. Definitely…read morerecommend using this storage center.

Hi! I had a fantastic experience with this location. Ryan, the manager was amazing to work with. Im…read morein escrow and just needed a place for a few months during my transition. Ryan was very easy to work with and went above and beyond to ensure that my needs were met in a budget that I could afford. He even drove back to the location personally during his off hours on one occasion when my movers and I got accidentally locked out due to a time issue. He really went above and beyond! Thank you Ryan!! Thank you US Storage! Mark

Nice clean storage units at a reasonable price Linda and her staff are very helpful and nice to…read morework with.

We have had a storage unit for just over a year and it has been a wonderful experience. Their rates…read moreare much better than we found elsewhere and the lot is always very clean. I have never seen a bug or sign of rodent anywhere, which I was concerned about being on the ground floor and outside. Go see Linda in the office, she is fantastic and will take good care of you! I am so glad we chose Thunderbird Storage!