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    Lids

    3.3 (23 reviews)
    ModerateSports Wear
    Closed 11:00 am - 6:00 pm

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    Jessica L.

    I was looking for a hat for my Boyfriend and these two guys named Marcus and Isaiah helped me out so much! I Appreciate them a lot!

    Websit says opens at 10am and the worker walks in at 11:06 am

    This place sucks! I'll never purchase anything from this place again. They can't even open up on time.

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    1 year ago

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    4 months ago

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    2 years ago

    Not one problem, went to get a hat on my birthday, realized it had a stain and an employee let me switch it out for one that didn't.

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    3 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    3 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    Review Highlights - Lids

    I was looking for a hat for my Boyfriend and these two guys named Marcus and Isaiah helped me out so much!

    Mentioned in 3 reviews

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    lululemon athletica

    lululemon athletica

    3.6
    (76 reviews)
    0.1 mi
    $$$

    This was my first time shopping at Lululemon, and unfortunately it was an uncomfortable experience…read more Throughout our visit, it became increasingly obvious that employees were closely watching us and seemed to assume we were trying to steal. Whether intentional or not, it felt like judgments were being made based on our appearance, and it completely ruined what was supposed to be a special shopping trip for my daughter's birthday. I will admit that I was bringing multiple items to the dressing room for my daughter (who had her baby in the stroller inside the fitting room); but there was never any bad intent behind it. I was simply trying to help her try things on and make her birthday enjoyable. Once we realized how uncomfortable the situation had become, we decided not to purchase anything and left the store. As a first-time customer, the experience only reinforced my impression that this store caters to a certain type of customer while making others feel unwelcome. Situations like this could be handled much differently by employees. Instead of making customers feel watched or judged, employees could approach people in the fitting rooms in a friendly and professional way by offering assistance ( different size/ style/ item) and perhaps explaining store policies respectfully. Customer service should make all shoppers feel welcomed and respected, not singled out or uncomfortable. Very disappointing experience. I will stick with NikeSkims lol.

    I had two completely different experiences at this store within the same week. On May 9th, right…read morebefore Mother's Day, Valerie and Angelica gave me amazing customer service. They were kind, welcoming, gave genuine styling advice for my height and body type, and even wished me a Happy Mother's Day. They made me feel comfortable and valued as a customer, which is why I returned a second time. Unfortunately, my visit on May 11th between 6-7:10 PM was one of the most uncomfortable shopping experiences I've had. I came in shopping for my birthday with my infant in a stroller and was repeatedly approached by employees in a way that felt more suspicious than genuinely helpful. While I was trying on clothes and taking care of my daughter in the fitting room. It was taking me longer than normal because again, my infant was in there with me, and I was really indecisive of the clothes I was trying on. I noticed employees repeatedly watching the bottom of my stroller and belongings very obviously. After stepping outside briefly to throw away my daughter's diaper, I walked back in and overheard an employee with short curly brown hair and glasses say over the mic, "she's walking back in," which immediately made me feel singled out and uncomfortable. The overall energy from several employees felt cold and judgmental rather than welcoming. Even though multiple employees asked if I needed help, when I actually asked questions their responses felt irritated and dismissive. One male employee responded to a simple leggings question in a condescending tone by pointing to the tag instead of actually listening to what I was asking. At that point, I no longer felt like a valued customer -- I felt watched. I ended up leaving without buying anything because the atmosphere became so uncomfortable. I also spoke to the manager, Taylor, afterward, but the conversation felt dismissive rather than understanding. Instead of acknowledging how the employees' behavior came across, the focus was placed on store policies and "body language." I've worked retail before, so I understand loss prevention, but there's a clear difference between being observant and making a customer feel targeted. What's disappointing is that this store clearly has employees capable of providing excellent service, as Valerie and Angelica proved during my first visit. But the staff working during my second visit created an environment that felt unwelcoming, judgmental, and uncomfortable enough that I no longer wanted to shop there. Overall I think the store could benefit from touching up on customer service training and teaching about unconscious biases as well.

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    Road Runner Sports

    Road Runner Sports

    4.5
    (57 reviews)
    0.2 mi

    Good Service, nice guy. I came in for some laces. Elastic Air Laces.They worked out great!read more

    We really appreciated the service we received today at this store. Even though this is not our home…read morestore we take a gamble coming here meaning we try to avoid one associate if possible. It is appealing to visit this location due to its location but if Maria there we already know is going to be and obnoxious up sell with some odd remarks about random people. We have come to learn this tactic since her first day a few years ago. We love RR bus this really makes every store visit a 7-8 stars. I'm not saying we deserve special treatment but it is nice not having to drive 2 hours to San Diego in order to get treated within certain amount of reason. Again the associate today was great she really knew her stuff, honesty every other employee there is great but the aforementioned since day one is a sales killer. It's really an eye roller as soon as we know she there. Sorry! I've waited a while to mention this knowing it's negative but telling the truth needs to be said at times for change. Road Runner Sports has come a long way but nothing compares to the Solana B location, mow thats a store does it right! From the moment you walk in your family and if follow up is warranted, that experience, just is always just as great. We will visit Temecula again on rare occasions (If needed) as long as the atmosphere is welcoming, we just don't need the odd sales pitches and banter anymore. Kind Regards, JB. Quick note she is mentioned in the other reviews as pretentious and unprofessional tending to others after initially working with you. See I'm not making this up. Sales killer!!

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    Road Runner Sports
    Road Runner Sports
    Road Runner Sports

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    Lids - sportswear - Updated June 2026

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