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Liberty Mazda

3.4 (95 reviews)
Open 7:00 am - 6:00 pm
Updated 3 weeks ago

Services - Liberty Mazda

Check engine light

Engine oil light diagnosis

Auto general diagnosis

17 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Liberty Mazda Car Dealers Photos

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Recommended Reviews - Liberty Mazda

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Reviews With Photos

2022 Mazda CX-5 carbon edition.
Mikayla M.

Where to begin...I've been leasing with Mazda since 2016. There service is unbeatable! Ask for Jason Nye when you get there. I recently went through my first car accident, someone turned in front of me in my brand new 2021 Mazda CX-5. In the shop for months, the car was declared totaled. I went to Liberty and they took care of me like I was family. Even with the car market, and cars being scarce, they got me into a 2022 Mazda CX-5. Unlike other dealerships, they are upfront with everything, and even their service department is amazing!! All around I would not go anywhere else for my car buying needs. They helped me get into a new car, and detailed within a week.

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21 days ago

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5 months ago

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1 year ago

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3 years ago

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2 years ago

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Jacqueline S.

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5 years ago

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8 years ago

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8 years ago

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Jacqueline S.

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6 years ago

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6 years ago

Love mazda product. Car I purchased from Liberty was great. Service and treatment poor. Recommend using other dealership if possible.

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6 years ago

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4 years ago

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7 years ago

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Emily C.

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7 years ago

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11 years ago

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8 years ago

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5 years ago

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12 years ago

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14 years ago

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8 years ago

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8 years ago

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7 years ago

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12 years ago

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12 years ago

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8 years ago

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8 years ago

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6 years ago

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Page 1 of 3

Ask the Community - Liberty Mazda

Review Highlights - Liberty Mazda

Jason, the service manager, actually cares about the customer experience and it shows.

Mentioned in 16 reviews

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New Country Motor Cars

New Country Motor Cars

(108 reviews)

North Meadows

Shameful that you'd pay thousands for a simple car repair and have them attempt to sneak on a…read morecharge for $10/GALLON for loaner car gas. For reference, the car was in my possession for less than a day and driven about 30 miles.

DO NOT get your car repaired here. I made the mistake of getting them to look my thermostat…read moreoverheating when the dealer I purchase the car from wouldn't be able to take my car for another week. I absolutely regret it. Not only was their customer service horrible, but they over charge for repairs and make false promises. Before I had it towed there, I checked in with service and told me they'd be able to schedule me for the next day at noon. I also told them I needed a loaner vehicle, which the woman said all I had to do was talk to my service advisor about it...both were LIES. They didn't even unlock my car until late the day after that and then called me 15 mins later telling me they weren't sure but it may be the thermostat and gaskets, and then 5 mins after that added the water pump which doubled the repair cost (over $3,500) They charge a whopping $315 an hour!!!! And a $400 diagnostic charge!!! I said I'm not paying this unless they're absolutely sure it's what's wrong with my car. I ended up speaking to another service person who said they were gonna take another look at it Monday. Meanwhile no loaner so I ended up renting a car. After several conversations back and forth, and one with the actual Service Manager who basically started the conversation with saying "Not to be combative, but..." I ended up being so disgusted and dissatisfied with the service I called my dealer again (Mercedes Benz of North Haven) and they said they'd take a look at it and their repair hourly rate and diagnostic is significantly less. They're also taking a video of the diagnostic and sending the invoice right away. Already leaps better! Never again.

Hoffman Audi of East Hartford - Hoffman Audi of East Hartford's Technology Event

Hoffman Audi of East Hartford

(85 reviews)

5-Star Experience!…read more This was hands down the easiest car-buying process I've ever experienced. I stopped in for about an hour to test drive, get my trade-in appraised, and receive the initial quote. special shout to to Kevin who was so helpful and buttoned up! The follow-up was just as smooth -- I handled everything from home: emailed to finalize, contacted my insurance and filled out the credit application online. When I returned to finalize the purchase, I was in and out in under an hour. I signed the paperwork, declined the extra add-ons without any pressure at all and they took the time to walk me through the features of my new vehicle. I couldn't be happier with the process or the service. Highly recommend!

We bought a brand new (23 miles at time of purchase) Audi A5 from Hoffman Audi on February 1st. 3…read moredays and less than 100 miles later, the steering gear box malfunctioned. We were given a base model loaner to replace our premium model car, for 27 days while they fixed our car. We were offered no apologies for paying for a brand new car for a month, and not actually being able to use it. The Service Manager, Jim Berube, was hands down the rudest person we have ever dealt with. On top of being rude, he was extremely hostile, as well as demeaning and condescending towards women. If you absolutely have to buy an Audi, find a different dealer. They don't stand behind their products and have horrible customer service.

New Country BMW

New Country BMW

(118 reviews)

North Meadows

Just leased my 4th BMW X7 from Seth at New Country BMW. He is honest, straight forward and…read morereliable. Thanks to Marco for making the paperwork process simple and quick. Also, Gunnar thanks for taking the time to walk me through the new features and some old ones I was not aware of. A big shout out to the service department to getting BMW to take care of the just out of warranty issue on my trade in. Great overall experience. Best Dealership I have worked with over the years.

On 2/13/2026 I happily purchased a used 2019 BMW X7 i40 from New Country BMW, Hartford,…read moreConnecticut. + Drove it for the first eight days without issues. - 1st issue starts, 2/21/2026, (Emergency Call System Malfunctioning) & water roof leak at the area of the GPS Antenna. - Called the dealership service department within a minute of the 1st issue happening from the break down lane off the highway. I received the earliest appointment the service department could provide which was two days later. Had to drive the vehicle with non-stop chimes and calls from the BMW Emergency Response center. GPS and music functions did not work for the two days. I was given a loaner SUV for five days from 2/23/2026 to 2/27/2026. + Received my vehicle again after being told the issues were fully fixed, on 2/28/2026. - 2nd issue starts (three days later), 3/3/2026, (Emergency Call System Malfunctioning) & water roof leak at the area of the GPS Antenna. I was given another loaner SUV for five days from 3/3/2026 to 3/9/2026. + Received my vehicle again after being told the issues were fully fixed, on 3/9/2026. + Drove the 2019 BMW X7 i40 to another dealership and sold it, 3/9/2026. The purchasing experience from the sales and finance department was a 5 out of 5, great service! The service department member (Kurt) gave me 5 out of 5, great service! This overall experience was a 2.5 out of 5. The main reasons were the time and wasted effort in the whole ordeal. I had to use three days vacation from my job due to the inconveniences of this whole experience. I earn 2.5 hours per month. I work eight hours a day. Therefore, I had to waste over nine and a half months of earned vacation time. Mr. Kelly Decorated War Vet. US Marine Former Law Enforcement 2010 Hometown Hero

Liberty Mazda - car_dealers - Updated May 2026

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