Lyn, Ben and staff are friendly, knowledgeable and creative with their work. I love going here and…read morefeel so comfortable!

Festive and sparkly for the holidays! As always, an amazing job! I highly recommend Linh!! Her…read morenails and pedicures are second to none!

I called at least three times to confirm that Ellie would be there on Sunday. Each time, I was told…read moreto call back and reassured that she would be working. On my final call, I was explicitly told she would be there and they made me an appointment with her. I showed up to my appointment and she wasn't there. Then I was told she never works Sundays. This isn't the first time this has happened, and I'm beyond frustrated. I wasted time, gas, and drove 45 minutes just to not receive my service because there is clearly zero coordination or honesty. I used to be a regular customer, but this experience has completely changed that. The customer service is terrible, and there should absolutely be some kind of resolution for this situation. Extremely disappointed.

I got a pedicure with my best friend who is a male. They asked us a couple times if he wanted his…read morenails to be painted. We would say said yes and they would snicker. I didnt appreciate that very much. They did an ok job. It lasted like 10 minutes. It's supposed to be 30 minutes. They messed up the paint on my friends toes. The person that was doing my toes was on his phone for some of it. We thought we would try a new place but I wasnt impressed.

Absolutely stunning salon. Lots of nail techs working. My daughter & I went in for pedicures…read more She ended up upselling me a manicure also. My pedicure looks great, and is holding up well! The manicure was shellac polish French Manicure. She took her time and was so friendly. However, it's only been a week, and the corners are already chipping off. She applied the polish on my cuticle, so now it's pulled away and is catching in my hair. (I know that's natural growth but I've never had it touching my cuticle before) I've had shellac many times that lasted a month or more. But I'd definitely return for pedicures.

What a wonderful place. From the moment you walk in the front door, you are greeted and assisted by…read morevery welcoming staff. I had a dip done by Kay who did a fantastic job and I enjoyed my time with him. He has a great sense of humor and made me laugh! Such a different experience from where I had been going for three years. Reasonably priced. Great value. Thanks so much!! -Deborah M.

If I could I would leave a review below 1. I went to get my nails done with my mom…read moreAnd the owner did my nails which the acrylic is uneven. The lady that did my mom's had hers uneven, lumpy and kept trying to fix it and made them worse. Super short, cuticle burning. The worst nail experience ever and wanted $100. I hate my mom took me hear and really wasted her money.

The place is very dirty if you look at the sides of the chairs for pedicure. The staff is competent…read morebut aloof.

Update: it's been nearly a month since my disastrous mani/pedi. My big toe nail is so infected I…read morecan barely put a sock on because it's SO sore. I've heard nothing from the staff. So disappointing!

Some people don't listen. I said nothing off my length (they are my natural nails). Leo took a…read moredrill to the length of them. He said that's what I wanted. I asked for a discount because that's not what I wanted, and chose to put a white French tip on to make them feel longer to me. He gave me only $5 off which is insane. Then proceeded hover as I tipped and finished it off with a laugh when I didn't tip. I said I want to keep my length in the beginning!! I almost walked out in tears because I felt bad but it's not what a I wanted. My natural nails take forever to grow.

I got my hair cut and colored at my usual place. It's a long story, but my stylist literally…read morebutchered my hair. It looked like a three year old took scissors to it. It was awful. I was in tears and wasn't sure what to do. I ended up at First Impressions. I was scheduled with Lexi. All I can say is thank goodness for that! She agreed it was pretty bad and said she'd never seen hair cut that terrible. My hair was past my shoulders and when I got to her it was right above. She was so kind and took time to listen and really look at my hair to see what she could do. She spent almost two hours fixing this. She tried to keep my length and tried her best to blend it all together. It just wasn't going to happen. I ended up with short hair, but it looked really good. She did such a fabulous job and was so nice about the whole thing. I was able to walk out confident and really ended up liking the style she was able to give me. She is a true gem! I would definitely recommend her and the salon.

I get my hair colored and cut at first impressions as well as get my nails done here occasionally…read more For nails, Katie does an amazing job! They always come out flawless and she has so so so many colors to choose from that are shellac styled. For hair, Hannah is the sweetest and does an excellent job every time. She takes her time at the beginning of every appointment to really talk to me about any changes, what os realistic without causing damage, and gives me her opinion about what she personally think would work for my face when I ask for it. I have never had an issues with my appointments either. Keep doing a great job First Impressions!

I am extremely pleased with Haley as my massage therapist at A'vie and highly recommend her - she…read morepays close attention to details and is willing to try new techniques.

Nina offered to clean up my cuticles during a hard gel overlay manicure! It felt so good to get it…read moredone! She is the best at what she does and I highly recommend her! I moved to Michigan in 2020 and have had a hard time finding someone who does a great job until trying Nina over a year ago and now she's my girl!