There is a man employee there who is so incredibly rude to everyone around him. I went to Anna's…read morenails for 6 months and tolerated his negative vibe because of the location being close to my house. The final straw was when he Literally yelled at me when I told him he was putting on a different color than what I gave him. The other customers were shocked at how horrible he was. I spoke to the "owner/manager" and told her I would not be back b/c of him. If your reading this review than I'm sure you know who this man is. I'm shocked he hasn't cost you your business! When Anna's nails comes up in conversation with local residents - this angry/aggressive employee is someone who is brought up by others not promoted by me. Very unfortunate they keep him around !

The place is mediocre at best. My pedicure was rushed and the foot massage was very short. Worst…read morepart-- I was rushed to put my shoes on before the polish was dry enough so I paid for a pedicure that I am now going to have to redo myself. I got a manicure as well and my cuticles were completely overlooked.

I called at least three times to confirm that Ellie would be there on Sunday. Each time, I was told…read moreto call back and reassured that she would be working. On my final call, I was explicitly told she would be there and they made me an appointment with her. I showed up to my appointment and she wasn't there. Then I was told she never works Sundays. This isn't the first time this has happened, and I'm beyond frustrated. I wasted time, gas, and drove 45 minutes just to not receive my service because there is clearly zero coordination or honesty. I used to be a regular customer, but this experience has completely changed that. The customer service is terrible, and there should absolutely be some kind of resolution for this situation. Extremely disappointed.

I got a pedicure with my best friend who is a male. They asked us a couple times if he wanted his…read morenails to be painted. We would say said yes and they would snicker. I didnt appreciate that very much. They did an ok job. It lasted like 10 minutes. It's supposed to be 30 minutes. They messed up the paint on my friends toes. The person that was doing my toes was on his phone for some of it. We thought we would try a new place but I wasnt impressed.

Lyn, Ben and staff are friendly, knowledgeable and creative with their work. I love going here and…read morefeel so comfortable!

Festive and sparkly for the holidays! As always, an amazing job! I highly recommend Linh!! Her…read morenails and pedicures are second to none!

What a wonderful place. From the moment you walk in the front door, you are greeted and assisted by…read morevery welcoming staff. I had a dip done by Kay who did a fantastic job and I enjoyed my time with him. He has a great sense of humor and made me laugh! Such a different experience from where I had been going for three years. Reasonably priced. Great value. Thanks so much!! -Deborah M.

Absolutely stunning salon. Lots of nail techs working. My daughter & I went in for pedicures…read more She ended up upselling me a manicure also. My pedicure looks great, and is holding up well! The manicure was shellac polish French Manicure. She took her time and was so friendly. However, it's only been a week, and the corners are already chipping off. She applied the polish on my cuticle, so now it's pulled away and is catching in my hair. (I know that's natural growth but I've never had it touching my cuticle before) I've had shellac many times that lasted a month or more. But I'd definitely return for pedicures.

This was my first Time at this salon and it won't be the last!! It was clean, modern, and…read morecomfortable! Nikki made me feel welcome and did such a good job with my hair! I can't wait to go back!

I had bounced around for several years not satisfied with a stylist and then I was referred to Niki…read moreat Salon Harlow by a good friend and I've not looked back. She is a student of her craft and constantly learning new applications, styles and trends! I'm always highly impressed and satisfied when I leave her chair! I'm also the kind of client who comes in, shrugs her shoulders and says "you pick"! Lol and Niki is great at rolling with me and doing colors and cuts that fit me, my lifestyle and personality. To say that Niki is ahhhhmazzzzing is an understatement. Thank you for not only slaying behind the chair but being great company too!!!

I got my hair cut and colored at my usual place. It's a long story, but my stylist literally…read morebutchered my hair. It looked like a three year old took scissors to it. It was awful. I was in tears and wasn't sure what to do. I ended up at First Impressions. I was scheduled with Lexi. All I can say is thank goodness for that! She agreed it was pretty bad and said she'd never seen hair cut that terrible. My hair was past my shoulders and when I got to her it was right above. She was so kind and took time to listen and really look at my hair to see what she could do. She spent almost two hours fixing this. She tried to keep my length and tried her best to blend it all together. It just wasn't going to happen. I ended up with short hair, but it looked really good. She did such a fabulous job and was so nice about the whole thing. I was able to walk out confident and really ended up liking the style she was able to give me. She is a true gem! I would definitely recommend her and the salon.

I get my hair colored and cut at first impressions as well as get my nails done here occasionally…read more For nails, Katie does an amazing job! They always come out flawless and she has so so so many colors to choose from that are shellac styled. For hair, Hannah is the sweetest and does an excellent job every time. She takes her time at the beginning of every appointment to really talk to me about any changes, what os realistic without causing damage, and gives me her opinion about what she personally think would work for my face when I ask for it. I have never had an issues with my appointments either. Keep doing a great job First Impressions!

I got a regular mani pedi and it didn't last 24 hours. It lasted through the vow renewal but I was…read moreat least planning to get through the weekend. Customer service was good. Work was ok

I absolutely love coming here for my pedicure. Tina C. did my pedicure my first visit and I asked…read morefor her again because she did such a great job. I also like the fact that they are open on Sundays and I've been able to get Sunday afternoon appointments. I like the hot towels and the massage chairs are relaxing as well. It's a great way to treat myself before starting the work week.