I have to start by saying everyone was super friendly when I came in!…read more I made an appointment with Kathy to get highlights and a cut and style. It was very relaxing and everything went great! Ready to schedule my next visit.. I'll have to try a blowout Service for summer

My husband bought us a couples spa day as a Christmas present that was good for one year. He paid…read morefull price at time of purchase. We went the other day - August - 8 months in. The girls were great - that wasn't the issue. When we went to check out we were informed we owed an additional $45!! If a gift card is good for a year, the price should also be good for that year. This is a horrible business practice, and not good customer service. We will not go back.

Love this place! So relaxing and peaceful. Jen is an awesome stylist! Amazing cuts and she is a…read morewizard with color!!!!

Melted my hair off! Offered no refunds or treatment plans! Beware…read more Horrible experience. I needed just the top of my head done and the stylist bleached all of my hair. I trusted her because I had never been to a salon before so I didn't question why she wanted to bleach it all. The top of my head was yellow and the bottom was platinum. I left with the top of my head platinum and the bottom yellow. I've lost 30% of my hair. The back of my head is gummy and other spots are crunchy. If you pull my strands they stretch. *The stylist only talked about herself the entire time. Bad mouthed clients and gossiped. Also mentioned she was related to the owner so I doubt this will be remedied. *Extremely messy and uncomfortable booths. Bleach on my shirt which transferred to my winter coat. When I walked out of here there was still bleach on the back of my lower hair line into my neck. *After bleaching my hair was rinsed with super hot water and blow dried with highest heat setting. *Get this. She didn't even tell me how bad it was. She combed through every strand of my hair in order to dry it (cause my hair will no longer dry naturally due to the damage) The booth was a complete mess. Stuff everywhere. But she made sure to spin me around and put the comb and all my hair that fell out in a drawer. She was hiding it. Didn't tell me about the hair loss. *So then I get a moisturizing treatment with Moroccan oil. Not an actual after bleach treatment with protein or keratin. $20 for some drugstore Moroccan oil. *My hair cut was very rushed and not what I wanted. She repeated several times she had another client waiting. This was a disaster. It was such an easy job as well. The stylist seemed very amateur. This was my first time ever in my life going to a 'professional' for a color. I'm devastated. I'm having to get protein and keratin treatments. Luckily another salon is helping me out and will be doing my touch ups from now on. I'm out $200 plus another $100 trying to fix my hair. There is no fixing though. Have to wait for new growth. Like I said major hair loss.

Rubin is fantastic. Great colorist, awesome attention to detail and selected a perfect cut for me…read more I will be returning!!!

Andrea did a great job with my cut and color today. She really listens to what you want and is very…read morekind and professional in her follow up. She makes sure you are happy with everything before you leave and makes necessary adjustments. I call her Andrea the "miracle worker!" My hair feels so much healthier and it is a treat to have her work her magic on damaged hair! I would highly recommend owner Andrea!!! She is a delight.

Claire did a phenomenal job with my men's cut. I was in need of a new hair stylist and she exceeded…read moreexpectations. It's only been a few days and others have already complimented the cut.

My mom and I went in for pedicures and she also got a shellac manicure. My shellac pedicure was…read moredone okay- the toenail shaping is atrocious and my cuticles weren't touched. However, both the manicure and pedicure that my mom had done were absolutely not well done. The shellac manicure peeled off in a day and the pedicure polish had smudged and basically fell off the nails within an hour of leaving... and my mom wore flip flops the entire day to ensure they dried properly. Besides the terrible execution of the services, the response from the owner Jessica has been ridiculous. She told my mom to go out and buy her own shellac and refunded $35 out of the $85 spent (not including tip). Her excuse was that they offered to redo the services... but when your nail tech puts cuticle oil on BEFORE shellac... that's a sure sign to run out the door. We should have. I absolutely recommend you do not waste your time at this gaudy little hometown spa.

I went here after purchasing a Groupon for a manicure/pedicure. Like the other reviewer said, I too…read morewas disappointed that there was no spa pedicure station. It was one chair with a plastic foot soaking bath. My pedicure has chipped already after one week. I then got convinced to do the shellac manicure- an $8.00 upgrade from the Groupon price. Since I was going on vacation I said sure why not. The color was chipped already from a few fingers after 1 week. It has now been 11 days and 2 whole nails have peeled off and most of my other nails have major chips in them. It seemed like a really nice place inside, and maybe their hair care is much better, but I wouldn't recommend this place for nail treatments. And I think they said the regular price for a pedi and shellac mani was $96!

I decided to leave my old salon due to a conflict of interest, sadly having to leave behind the…read morefirst person who could ever properly deal with my hair. I had no idea where to start looking for a new one, since I'm terrified of anyone new touching my hair (they always want to chop it, and can never style it properly). I'd driven by this place a ton, but never really given it a second thought until I got a Groupon for a shellac mani/pedi. I went in to make my appointment, and the owner (Alano) jumped up from the haircut he was doing to greet me and take care of me until the receptionist got back from the bank. He was very friendly, welcoming, and chatted with me a bit until she got back. I made my appointment, and Alano offered me half off a hair cut if I wanted to come back. I loved the shellac treatment; as someone who can't keep nail polish on for more than five minutes before it smudges, chips, etc., it's amazing. There's also ZERO dry time, so you can start doing things right away. I wasn't super impressed with the pedicure, mostly because they don't have a traditional spa pedicure station. I ended up booking a hair appointment with Olivia, and, despite my overwhelming anxiety to have someone new get near my hair with scissors, she did an amazing job. I mean, it was just a trim, but I've had "just a trim" screwed up too many times for my taste. She also explained what she was doing and using on my hair as she went along, and gave me a gorgeous style to boot (and cut my bangs properly for once, which is a miracle). Aside from Alano, whose prices are high (but worth it, I hear), cuts start at $25, which I think is a good price for a great cut and style. I've paid more and less, and gotten the same service paying more, and many, many awful cuts paying less. I took away one star because they don't (unfortunately) have a spa, and I am disappointed with the majority of spas in the Kalamazoo/Portage area. I'd much prefer to keep all of my beauty business here, but I can handle spreading it between Alano and KCHA.

Emma cut my hair, she did a great job! She listened to what…read moreI wanted, gave her opinion And I like the look! Thanks

I've always had a great experience here! They have always been very kind and nice. Thank you!read more

I haven't been here for the salon, only for the spa services. I booked a 90-minute massage with…read moreAnthony Barrett, and WOW, what an amazing set of hands he has. Anthony is extremely skilled and uses the perfect pressure and technique to work on all your muscles. He even feels for and picks up tense/tight muscles and makes them ease up real nice. Your whole body comes out rejuvenated and relaxed. Coming from San Francisco we are spoiled with amazing spas...but this one certainly exceeded my expectations. Again...WOW. Go see Anthony and you will thank me. I already booked my 2nd 90-minute massage right before I fly back home!

I was a bit nervous getting my hair cut at a new place. Yelp usually is a great way to weed out the…read moreplaces that are best to stay away from, but even so. Im very happy I did! I stopped in trying to get a bit cleaned up for Christmas. Honestly this was not my first choice. I stopped in off Kilgore where they did a decent job when I came in a few months back. The other place decided to be semi-open the today before christmas (only selling gift cards, seemingly a terrible idea to be open period then). So this spot looked promising. I met with Jessica G and she took me in and took care of everything. Ive had my hair cut all over and have never felt the need to write a review.. other than unless they totally ruined it. So this is a complete first positive review! Best hair cut, friendly staff, and great prices. From now on this is going to be my first choice.

I took my daughter to get a full set of gel nails on Wednesday. Her nails look great…read more I decided to get a pedicure while I waited. It felt great and looks good. The only complaint I have is that the tech clipped the cuticles too short on two toes and made them bleed. They still hurt two days later. The place is clean, big and they have plenty of staff. They have the cutest Hello Kitty kids pedicure chair.

There is a man employee there who is so incredibly rude to everyone around him. I went to Anna's…read morenails for 6 months and tolerated his negative vibe because of the location being close to my house. The final straw was when he Literally yelled at me when I told him he was putting on a different color than what I gave him. The other customers were shocked at how horrible he was. I spoke to the "owner/manager" and told her I would not be back b/c of him. If your reading this review than I'm sure you know who this man is. I'm shocked he hasn't cost you your business! When Anna's nails comes up in conversation with local residents - this angry/aggressive employee is someone who is brought up by others not promoted by me. Very unfortunate they keep him around !